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Tranoy Espen_First Data Hellas (Greece)
1.
© Copyright 2014
| First Data Corporation Digital Payments Evolution Espen Tranoy Managing Director, First Data Hellas October 2014
2.
2 © 2014
First Data Corporation. All Rights Reserved. Changing World
3.
3 © 2014
First Data Corporation. All Rights Reserved. The banking and payments evolution It has changed a lot
4.
4 © 2014
First Data Corporation. All Rights Reserved. Or has it?
5.
5 © 2014
First Data Corporation. All Rights Reserved. How is it changing (trends)
6.
7 © 2014
First Data Corporation. All Rights Reserved. Bank mergers and acquisitions
7.
8 © 2014
First Data Corporation. All Rights Reserved. 4 systemic banks competing for the clients Bank mergers and acquisitions
8.
9 © 2014
First Data Corporation. All Rights Reserved. What are they competing for?
9.
10 © 2014
First Data Corporation. All Rights Reserved. The current environment 11 million people 13 million cards Economically active ~ 4.8 million 2 accounts per person
10.
11 © 2014
First Data Corporation. All Rights Reserved. Framework developments European commission scrutiny of interchange January 2014 January 2015
11.
12 © 2014
First Data Corporation. All Rights Reserved. What needs to be done
12.
13 © 2014
First Data Corporation. All Rights Reserved. Greece has one of the highest rates of people who have never used the internet, at 42% in 2014
13.
14 © 2014
First Data Corporation. All Rights Reserved. 7 Greece Number of card payments per inhabitant/year Sources: ECB and the ECB’s Statistical Data Warehouse Notes: data for 2000 not available for Bulgaria, Luxenbourg and Slovakia, 2001 data used instead; data for 2000 and 2001 not available for Spain, 2002 data used instead; changing composition in the case of EU and euro area figures
14.
15 © 2014
First Data Corporation. All Rights Reserved. Survey: 2014 by Millward&Brown for First Data Hellas 54 38 17 7 DO NOT NEED IT PREFER CASH TO BETTER CONTROL EXPENSES DIDN’T HAVE THE CHANCE/DIDN’T BOTHER DON’T FEEL SAFE TO USE IT 40 37 17 13 DO NOT NEED IT PREFER CASH TO BETTER CONTROL EXPENSES AFRAID OF OVER SPEND & LOSE CONTROL DON’T WANT TO HAVE DEBTS Why not a card? Debit card Credit card
15.
16 © 2014
First Data Corporation. All Rights Reserved. Why card? 46 24 19 7 4 DON’T HAVE TO CARRY CASH WHEN I FORGET/DON’T HAVE TIME TO GO TO ATM/TO GO TO THE BANK EVERY NOW & THEN FOR ON LINE PURCHASES DON’T KNOW HOW MUCH MONEY I WILL NEED TO WITHDRAW FROM BANK IN ADVANCE ATTRACTIVE REWARD/PAY BACK SCHEME 30 28 14 11 9 DON’T HAVE TO CARRY CASH TO HAVE INSTALMENTS/FOR INSTALMENTS ON LARGE AMOUNTS FOR ON LINE PURCHASES ATTRACTIVE REWARD/PAY BACK SCHEME DON’T KNOW HOW MUCH MONEY I WILL NEED TO WITHDRAW FROM BANK IN ADVANCE Debit card Credit card Survey: 2014 by Millward&Brown for First Data Hellas
16.
17 © 2014
First Data Corporation. All Rights Reserved. Usage of cards for online vs. physical store purchases 87% 5% 8% Pre-paid card 8% 55% 37% Credit card 14% 51% 35% Debit card Online Physical Both 87% 55% 51% Survey: 2014 by Millward&Brown for First Data Hellas
17.
18 © 2014
First Data Corporation. All Rights Reserved. Products/Services purchased 67 62 22 13 5 2 47 11 47 29 26 5 APPAREL/FOOTWARE/COSMETICS/ DUTY FREE FIXED COSTS/ DOCTORS HOUSEHOLD APPLIANCIES ENTERTAINEMENT/LEISURE TRAVELLING & ACCOMMODATON OTHER 57 40 52 13 6 2 40 10 39 41 38 8 Online Physical Debit card Credit card Survey: 2014 by Millward&Brown for First Data Hellas
18.
19 © 2014
First Data Corporation. All Rights Reserved. Then came Apple Pay…..
19.
20 © 2014
First Data Corporation. All Rights Reserved. What is missing is……….
20.
21 © 2014
First Data Corporation. All Rights Reserved. What is missing is……….
21.
22 © 2014
First Data Corporation. All Rights Reserved. How can we help?
22.
23 © 2014
First Data Corporation. All Rights Reserved. Solutions Pogo Clover E-Couponing Mobile/e- commerce Insightics Gyft Perka
23.
25 © 2014
First Data Corporation. All Rights Reserved. Thank you!
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