Live Webinar: Simplification and Security: The Business Case for Cloud Fax Your business needs fax. But what’s the best way to do it? Cloud faxing can offer real advantages over fax machines and in-house fax server software, especially if you’re looking to: Simplify your ERP landscape and consolidate servers Free-up resources for core business activities Reduce infrastructure costs and unbudgeted spend Improve your disaster recovery strategy Implement faxing as part of an ERP rollout or upgrade Join us for this webinar to learn how you can deploy faxing for your entire organization — with features like real-time status and 24x7x365 availability — quickly, easily and cost-effectively. We’ll help you build your business case for moving to cloud fax. Hear about real customer case studies with business process landscapes just like your own. Plus, find out how cloud services lay the foundation for data capture, workflow tools, postal mail automation and business process improvements that go far beyond fax.

1. © Esker 2013
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Simplification and Security:
Building the Business Case for Cloud Fax
www.esker.com CLOUD FAXING
Becky Mender August 2013

2. IT and Business Benefits of Cloud Faxing Cloud Fax
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Webinar Agenda
 What is the Cloud?
 Ways to Send and Receive Fax
 Fax and Beyond
 Building a Business Case
 Implementation Process
 Customer Case Studies
 Q&A

3. IT and Business Benefits of Cloud Faxing Cloud Fax
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Why Fax is a Pain to IT Staff
 Software vendor mergers
and acquisitions
 Products at end of life or no
longer supported
 Customer support issues
 Asset management & TCO
– Maintenance costs spiraling
out of control
– Multiple servers
– Telephony costs
– Telecom charges
 Stability issues
– What Disaster Recovery
Plan?
 Functional limitations
– Scalability to support growth
– Status notification
– FOIP
– Support for virtualization
technologies
 Too much paper
– Hard copies
– Manual filing

4. IT and Business Benefits of Cloud Faxing Cloud Fax
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What’s Behind the Move to the Cloud?
 80% of IT budgets go to
maintenance
 Bandwidth and connectivity is
there
 Integration technology is
available
 Security standards (SSL) are
proven
 Tough economic times
demand cost control and
process efficiency

5. IT and Business Benefits of Cloud Faxing Cloud Fax
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Cost of Software vs. SaaS (Cloud Services)
On Premise SaaS
Hardware Purchase 9%
Software License 16%
Software
Maintenance
Implementation &
Customization
Hardware
Maintenance
Upgrade Costs
20%
25%
11%
19%
Initial Set-up
Traffic Fee
10%
65%
Hidden Costs
Customization 25%

6. IT and Business Benefits of Cloud Faxing Cloud Fax
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Business Needs Beyond Fax
Inbound Documents
 Sales orders
 Vendor invoices
 Medical reports
 Prescriptions
 Claims
 RFPs and RFQs
 Contracts
 etc.
Outbound Documents
 Purchase orders
 Customer invoices
 Statements
 Acknowledgements
 Confirmations
 Collection letters
 Quotes and proposals
 etc.

7. IT and Business Benefits of Cloud Faxing Cloud Fax
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 Complex IT environment
 Point-to-point solutions create
massive amounts of costs
(administration, knowledge,
maintenance, hardware, upgrades)
 Application modification is costly and
time-consuming
 Ability to optimize processes/infra is
strictly limited
Fax
Email
Print
Data
Entry
Mail
Simplify ERP Landscape & Consolidate
Applications

8. IT and Business Benefits of Cloud Faxing Cloud Fax
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