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Smart devices make
people dependent on
cloud services
Michael Björn, head of research
Ericsson consumerLab
What is the first thing
  you touch in the
      morning?
The alarm clock
 In your phone
Then you use Internet
Half of all
smartphone
owners do this!



                  Base: Android/iPhone smartphone users, South Europe
                  Source: Ericsson, 2011
And then you get out
       of bed
Always access
Smartphone                75%
non-voice
usage                                                62%
                                 57%
                   55%
                                                             52%
           50%                         50% 50%
                                                                          47% 48%


                                                                    32%




                             g                                 g
                   ed ing in oon ch on on ing ner in bed
                  b n
              n r
             I o          ut n Lun rno rno en in ven In
                        m re        e te   ev  D e
                 M om o
                          f     A ft af ly      te
                    C
                       Be           e Ear     La
                                 at
                                                   Base: Android/iPhone smartphone users, South Europe
© Ericsson AB 2011                                 Source: Ericsson, 2011
                                L
Always access
Smartphone
non-voice
usage
                                                          65%          64%
                                             57% 56%
                  51%    51% 50% 51%

                                                                              40%
           35%
                                                                 26%




                             g                                 g
                   ed ing in oon ch on on ing ner in bed
                  b n
              n r
             I o          ut n Lun rno rno en in ven In
                        m re        e te   ev  D e
                 M om o
                          f     A ft af ly      te
                    C
                       Be          t e Ear    La   Base: Android/iPhone smartphone users, USA
© Ericsson AB 2011
                                La                 Source: Ericsson, 2011
Always access – a global trend
Smartphone
    100%
non-voice
     9 0%
usage                                                                                  Nort h
     80%
                                                                                       America
     70%
                                                                                       Nort h
                                                                                       an d West
     6 0%
                                                                                       Europe
                                                                                       Sout h
     50%                                                                               Europe

     4 0%                                                                              Developed
                                                                                       Asia
     3 0%
                                                                                       Australas
     2 0%

      10%

      0%



                             g                                 g
                   ed ing in oon ch on on ing ner in bed
                  b n
              n r
             I o          ut n Lun rno rno en in ven In
                        m re        e te   ev  D e
                 M om o
                          f     A ft af ly      te
                    C
                       Be          t e Ear    La   Base: Android/iPhone smartphone users
© Ericsson AB 2011
                                La                 Source: Ericsson, 2011
Always access leads to flatter
traffic




                     00   03   06    09        12    15       18                  21        24



                               Smartphone
                                                    PC heavy network
                               heavy network


© Ericsson AB 2011                                                 Source: Ericsson, 2011
South Europe and USA similar
when commuting
Commuting activity (% of smartphone owners)

                         GPS

                         SNS

          Instant msg

                       E-mail                            USA
                         SMS                             South Europe
                       Games

                     Internet

                       Music

                            -50%   0%     50%

                                                Base: Android/iPhone smartphone users
© Ericsson AB 2011                              Source: Ericsson, 2011
North & South Europe different
when commuting
Commuting activity (% of smartphone owners)

                         GPS

                         SNS

          Instant msg
                                                         North / West
                       E-mail                            Europe
                         SMS                             South Europe
                       Games

                     Internet

                       Music

                            -50%   0%     50%

                                                Base: Android/iPhone smartphone users
© Ericsson AB 2011                              Source: Ericsson, 2011
South Europeans – and
Americans – drive more
Commuting methods
                         USA

                        Italy

                      France
                                                             Public
                                                             transport
                       Spain
                                                             Car
                         U.K.

                     Germany

                      Sweden

                                0%   50%   100%
                                           Base: Commuters who commute 1 hour or more
© Ericsson AB 2011                         Source: Ericsson, 2009
South Europe and USA similar in
Late afternoon
Late afternoon use (% of smartphone owners)

                         GPS

                         SNS

           Instant msg

                       E-mail                            USA
                         SMS                             South Europe
                       Games

                     Internet

                       Music

                            -40%   0%     40%

                                                Base: Android/iPhone smartphone users
© Ericsson AB 2011                              Source: Ericsson, 2011
North & South Europe different
in Late afternoon
Late afternoon use (% of smartphone owners)

                         GPS

                         SNS

           Instant msg
                                                         North / West
                       E-mail                            Europe
                         SMS                             South Europe
                       Games

                     Internet

                       Music

                            -40%   0%     40%

                                                Base: Android/iPhone smartphone users
© Ericsson AB 2011                              Source: Ericsson, 2011
Always access leads to Cloud
dependency


                            Personalization
                                                   Sports/Fitness
                                                Entertainment/games
                                              Calories/weight watching
                                                  Specific interests

                     Social
                                                  Social networking
                 infrastructure
                                                   Micro-blogging
                                                       E-mail


     Societal                                 Public transport/route search
  infrastructure                                    Maps and places
                                                   News and weather
                                                       Shopping




                                                                              Base: Android/iPhone smartphone users, USA
© Ericsson AB 2011                                                            Source: Ericsson, 2011
Consumers want devices to be
 connected

  Portable storage: Access all my files

          Camera: Upload photos to social
               networking service

MP3 player: Access home music/media
              collection

 Portable WiFi hub: Connect any WiFi
          device to Internet

      Car navigator: Better routing using
               online traffic info

Game device: Download games/media
         from online store
                                            0%   10%   20%       30%            40%            50%            60%
                                                         Base: Top three interested in each connectivity service, USA
 © Ericsson AB 2011                                      Source: Ericsson, 2010
When you go to bed
you set the alarm
Then you use Internet
Half of all
smartphone
owners do this!



                  Base: Android/iPhone smartphone users, South Europe
                  Source: Ericsson, 2011
And fall asleep…

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Smart devices make people dependent on cloud services - Michael Björn, head of research Ericsson consumerLab

  • 1. Smart devices make people dependent on cloud services Michael Björn, head of research Ericsson consumerLab
  • 2. What is the first thing you touch in the morning?
  • 3. The alarm clock In your phone
  • 4. Then you use Internet Half of all smartphone owners do this! Base: Android/iPhone smartphone users, South Europe Source: Ericsson, 2011
  • 5. And then you get out of bed
  • 6. Always access Smartphone 75% non-voice usage 62% 57% 55% 52% 50% 50% 50% 47% 48% 32% g g ed ing in oon ch on on ing ner in bed b n n r I o ut n Lun rno rno en in ven In m re e te ev D e M om o f A ft af ly te C Be e Ear La at Base: Android/iPhone smartphone users, South Europe © Ericsson AB 2011 Source: Ericsson, 2011 L
  • 7. Always access Smartphone non-voice usage 65% 64% 57% 56% 51% 51% 50% 51% 40% 35% 26% g g ed ing in oon ch on on ing ner in bed b n n r I o ut n Lun rno rno en in ven In m re e te ev D e M om o f A ft af ly te C Be t e Ear La Base: Android/iPhone smartphone users, USA © Ericsson AB 2011 La Source: Ericsson, 2011
  • 8. Always access – a global trend Smartphone 100% non-voice 9 0% usage Nort h 80% America 70% Nort h an d West 6 0% Europe Sout h 50% Europe 4 0% Developed Asia 3 0% Australas 2 0% 10% 0% g g ed ing in oon ch on on ing ner in bed b n n r I o ut n Lun rno rno en in ven In m re e te ev D e M om o f A ft af ly te C Be t e Ear La Base: Android/iPhone smartphone users © Ericsson AB 2011 La Source: Ericsson, 2011
  • 9. Always access leads to flatter traffic 00 03 06 09 12 15 18 21 24 Smartphone PC heavy network heavy network © Ericsson AB 2011 Source: Ericsson, 2011
  • 10. South Europe and USA similar when commuting Commuting activity (% of smartphone owners) GPS SNS Instant msg E-mail USA SMS South Europe Games Internet Music -50% 0% 50% Base: Android/iPhone smartphone users © Ericsson AB 2011 Source: Ericsson, 2011
  • 11. North & South Europe different when commuting Commuting activity (% of smartphone owners) GPS SNS Instant msg North / West E-mail Europe SMS South Europe Games Internet Music -50% 0% 50% Base: Android/iPhone smartphone users © Ericsson AB 2011 Source: Ericsson, 2011
  • 12. South Europeans – and Americans – drive more Commuting methods USA Italy France Public transport Spain Car U.K. Germany Sweden 0% 50% 100% Base: Commuters who commute 1 hour or more © Ericsson AB 2011 Source: Ericsson, 2009
  • 13. South Europe and USA similar in Late afternoon Late afternoon use (% of smartphone owners) GPS SNS Instant msg E-mail USA SMS South Europe Games Internet Music -40% 0% 40% Base: Android/iPhone smartphone users © Ericsson AB 2011 Source: Ericsson, 2011
  • 14. North & South Europe different in Late afternoon Late afternoon use (% of smartphone owners) GPS SNS Instant msg North / West E-mail Europe SMS South Europe Games Internet Music -40% 0% 40% Base: Android/iPhone smartphone users © Ericsson AB 2011 Source: Ericsson, 2011
  • 15. Always access leads to Cloud dependency Personalization Sports/Fitness Entertainment/games Calories/weight watching Specific interests Social Social networking infrastructure Micro-blogging E-mail Societal Public transport/route search infrastructure Maps and places News and weather Shopping Base: Android/iPhone smartphone users, USA © Ericsson AB 2011 Source: Ericsson, 2011
  • 16. Consumers want devices to be connected Portable storage: Access all my files Camera: Upload photos to social networking service MP3 player: Access home music/media collection Portable WiFi hub: Connect any WiFi device to Internet Car navigator: Better routing using online traffic info Game device: Download games/media from online store 0% 10% 20% 30% 40% 50% 60% Base: Top three interested in each connectivity service, USA © Ericsson AB 2011 Source: Ericsson, 2010
  • 17. When you go to bed you set the alarm
  • 18. Then you use Internet Half of all smartphone owners do this! Base: Android/iPhone smartphone users, South Europe Source: Ericsson, 2011