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AWARENESS    DEMAND        CHANNEL
            GENERATION    MARKETING




eCOMMERCE   READINESS /   SOCIAL MEDIA
             TRAINING     INTEGRATION
Social Media Casestudy: Facebook
             onnect
         http://www.energytransparency.com/philips




                                                Center
Social Media Casestudy: Facebook
                 onnect
         http://www.energytransparency.com/philips




                                           Center
Social Media Casestudy: Facebook
                 onnect
         http://www.energytransparency.com/philips




                                           Center
Vertic’s “Links” Case Study Platform




                                       Center
AARP
http://workreimagined.aarp.org




                                 Center
Social Media Casestudy: Facebook
             onnect


                           Center
Social Media
`
www.siemensplmcampus.com
http://promo.verticportals.com/danskebank (login: verticir)

                           Have rich-media in the first
                           instance to give generic high
                           level benefits, and introduce the
                           value proposition
                                         Center




                            Then use sliding bars and
                            interactive needs-analysis to
                            segment and qualify user’s
                            priorities. Subsequent content
                            dynamically changes per the
                            user’s answers.
`
http://www.azurepitch.com




                            Center
•




•
•




•


•
AMBU iPad Application




                        Center
= Identifying areas of opportunity
                                                 Social
                                                 Media                                                    CNA = Customer Needs Analysis
                                                Monitoring
                                                                                                          COMPETITOR = Digimind


                                                                                                          SMM = SDL SM2 / Radian6


                                                                                                          SEA = SEMrush, SEOmoz




                                                   Demand
                                                     &
                                                   Supply

                  CNA*                                                             Social Assets
        Combined analysis of Search                                        Analysis of company owned
         demand and user generated                                          digital social media assets
                 content




                                          DIGITAL IQ


                                                                       Supply
                                 Demand


Search Engine                                                                                  Competition and
   Analysis                                         SEO
                                           Mismatch between Search
                                                                                                 Third Party
                                           demand and digital assets                              Analysis
Siemens’s situation                                              External challenge



                                                                 •   How customers decide on an actual category purchase is still largely
                                                                     unidentified in the market, presenting an opportunity for Siemens to increase
                                                                     value sales, but also constitutes a risk for Siemens through competitors
                                                                     potentially taking advantage of opportunity gaps in each market.
•   Siemens is looking to communicate the added value of
    their products, such as better lifestyle, light, air and
    interior design, to increase sales of their premium
    products and accessories.
                                                                 Question to solve
•   Siemens is looking to influence the target groups,
    primarily businesses, to choose higher value products
    when deciding on which and how to …
                                                                   How can Siemens establish a deep insight into the customer decision journey,
•   Siemens is seeking to establish a data based approach        through digital monitoring, in order to ensure internal commitment and prioritize
    to determining the consumers decision journey for                                   future digital marketing activities?
    choosing a product from either Siemens or a
    competitor Siemens.

•   Siemens wishes to collect data to test whether and/or        Internal challenge
    how the category actually discusses the added value
    aspects of products such as better lifestyle, lighting and
    interior design i.e. collect data on the voice-of-the-
    customer.                                                    •   Individual Siemens markets view their customers to be unique in
                                                                     characteristic, which complicates roll-out of centralized digital marketing
                                                                     initiatives across markets.
                                                                 •   The possibilities of digital marketing insights is still to be established within
                                                                     Siemens, in order to gain commitment from Siemens marketing and ensure
                                                                     full integration of digital channels.



                                     26

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Vertic Overview - B2B

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  • 2. Please remove oracle logo. Take logo’s down 10%.
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  • 4. AWARENESS DEMAND CHANNEL GENERATION MARKETING eCOMMERCE READINESS / SOCIAL MEDIA TRAINING INTEGRATION
  • 5. Social Media Casestudy: Facebook onnect http://www.energytransparency.com/philips Center
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  • 7. Social Media Casestudy: Facebook onnect http://www.energytransparency.com/philips Center
  • 8. Social Media Casestudy: Facebook onnect http://www.energytransparency.com/philips Center
  • 9. Vertic’s “Links” Case Study Platform Center
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  • 13. Social Media Casestudy: Facebook onnect Center
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  • 17. http://promo.verticportals.com/danskebank (login: verticir) Have rich-media in the first instance to give generic high level benefits, and introduce the value proposition Center Then use sliding bars and interactive needs-analysis to segment and qualify user’s priorities. Subsequent content dynamically changes per the user’s answers.
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  • 25. = Identifying areas of opportunity Social Media CNA = Customer Needs Analysis Monitoring COMPETITOR = Digimind SMM = SDL SM2 / Radian6 SEA = SEMrush, SEOmoz Demand & Supply CNA* Social Assets Combined analysis of Search Analysis of company owned demand and user generated digital social media assets content DIGITAL IQ Supply Demand Search Engine Competition and Analysis SEO Mismatch between Search Third Party demand and digital assets Analysis
  • 26. Siemens’s situation External challenge • How customers decide on an actual category purchase is still largely unidentified in the market, presenting an opportunity for Siemens to increase value sales, but also constitutes a risk for Siemens through competitors potentially taking advantage of opportunity gaps in each market. • Siemens is looking to communicate the added value of their products, such as better lifestyle, light, air and interior design, to increase sales of their premium products and accessories. Question to solve • Siemens is looking to influence the target groups, primarily businesses, to choose higher value products when deciding on which and how to … How can Siemens establish a deep insight into the customer decision journey, • Siemens is seeking to establish a data based approach through digital monitoring, in order to ensure internal commitment and prioritize to determining the consumers decision journey for future digital marketing activities? choosing a product from either Siemens or a competitor Siemens. • Siemens wishes to collect data to test whether and/or Internal challenge how the category actually discusses the added value aspects of products such as better lifestyle, lighting and interior design i.e. collect data on the voice-of-the- customer. • Individual Siemens markets view their customers to be unique in characteristic, which complicates roll-out of centralized digital marketing initiatives across markets. • The possibilities of digital marketing insights is still to be established within Siemens, in order to gain commitment from Siemens marketing and ensure full integration of digital channels. 26