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Enterprise Tag Management




                        Gnarly! Real-Time Marketing
                           Maneuvers for 2013
                                 Josh Manion
                                    CEO
                                  Ensighten
Agility 2012 and 2013




                                                     200




       #agility2013
2 | Ensighten – Confidential, All Rights Reserved.
Digital Marketing Ecosystem at Agility




           #agility2013
3   3 | Ensighten – Confidential, All Rights Reserved.
Growth




       #agility2013
4 | Ensighten – Confidential, All Rights Reserved.
2012 New Customers




       #agility2013
5 | Ensighten – Confidential, All Rights Reserved.
Ensighten 2012 Highlights

       Ensighten opened London office for EMEA region
       Closed a Series A round of $15.5 million, led by Volition
        Capital
       The launch of Ensighten Mobile 2.0, real-time tagging for
        mobile apps.
       The launch of Ensighten Privacy, single line of code
        privacy compliance
       Awarded patent 8,261,362 for Ensighten Privacy by US
        patent office
       Ensighten Connect partner program – partners in US, UK,
        Brazil, Australia, Italy

       #agility2013
6 | Ensighten – Confidential, All Rights Reserved.
2012 Highlights: Adobe Summit




       #agility2013
7 | Ensighten – Confidential, All Rights Reserved.
What’s New: GSI Commerce Partnership

       GSI Commerce, ecommerce platform leader
               – eBay Inc. company
               – ecommerce for hundreds of leading brands

       Ensighten first TMS partner for GSI
       Integration of GSI tags into Ensighten Manage
               – ClearSaleing
               – e-Dialog
               – Fetchback
               – PepperJam




       #agility2013
8 | Ensighten – Confidential, All Rights Reserved.
2013 TMS Market Drivers

       Competitive
               – If you’re not looking at TMS, you’re behind the curve

       Increase Awareness
               – Thanks Google, thanks Adobe

       Early adopters experiencing real benefits
               – Forrester, Joe Stanhope August 2012 research




       #agility2013
9 | Ensighten – Confidential, All Rights Reserved.
2013: TMS Market Continues to Accelerate




        #agility2013
10 | Ensighten – Confidential, All Rights Reserved.
Big guys enter TMS




        #agility2013
11 | Ensighten – Confidential, All Rights Reserved.
What does Forrester say about TMS

                                             First analyst report with TMS
                                              customer data
                                             Marketers struggle with
                                              complex digital marketing /
                                              analytics environment
                                             Tag management systems
                                              deliver on promise of
                                              efficiency
                                             Early stage TMS market
                                              offers many vendor options
           Forrester Landscape TMS Report
             Joe Stanhope – August 2012
        #agility2013
12 Ensighten Private and Confidential
Avg Time to Implement or Revise a Tag



                       With TMS, ability to
                       add or revise tags in a
                       day leaps from 18% to
                       80%




#agility2013
Bigger Picture - What’s Next for TMS?

        Big Data
                – explosion of consumer data driven by social, mobile, web
                     2.0
        Online Competition
                – thin margins and decreasing back-end differentiation

        Privacy
                – consumer awareness, tools, empowerment
                – legislative threat, compliance liability

        Tag Proliferation
                – increasing sophistication of digital marketing
                – many silos of data

        #agility2013
14 | Ensighten – Confidential, All Rights Reserved.
Market Gap from Data to Action

                                                                 Data
                                                               Collection


                                                      Barrier – Data Integration/Tag
                                                      Deployment




                                        Website                        Data
                                             Gap – Analysis to Action
                                        Action                        Analysis

        #agility2013
15 | Ensighten – Confidential, All Rights Reserved.
Ensighten Platform




        #agility2013
16 | Ensighten – Confidential, All Rights Reserved.
Ensighten Data Stream Diagram


                                                      Website Visitor Browser     Ensighten
                                                             Cookies
            Real-Time
             Action
                                                      Website Visitor Browser     Ensighten
                                                         Local Storage

                                                                                  Ensighten
              Near
            Real-Time
                                                            Ensighten
             Action

                                                                                  Off-line or
                                                                                3rd Party Data
                                                            Customer


        #agility2013
17 | Ensighten – Confidential, All Rights Reserved.
YouTube Olympics Video Coverage
Ensighten Data Stream Use Case
               YouTube/nbcolympics.com/AKQA:
                Compressed project timeline
                Real-time tag changes
                Complex advertising attribution
                 including off-site impressions
               Solution:
                Multi-platform tracking (web, mobile
                 web, video, apps)
                1.1 Billion tags served – 2 weeks
                Advanced retargeting with first-party
                 cookie pool
#agility2013
What’s New: Ensighten Manage 2.0

        Revised User Interface
                – Most powerful TMS now easiest to use

        Ensighten App Library
                – Wizard based tag “apps”

        Ensighten Visual Tagger
                – Site interaction while tagging

        All the Power of Manage 1.0
                – Support for Any Tag
                – Single Line of Code Deployment
                – Global Tag Delivery Network
                – Unlimited Conditions
                – Enterprise Workflow
        #agility2013
19 | Ensighten – Confidential, All Rights Reserved.
Announcing: Ensighten Virtual Tagger




                                                      just kidding….



        #agility2013
20 | Ensighten – Confidential, All Rights Reserved.
Announcing: Ensighten Visual Tagger

        Key Benefits
          – Configure any tag while viewing your website in a
            browser.
          – Easily create a data layer to optimize dynamic
            elements on your website.
          – Access and define business data to make it actionable
            and relevant.
          – Ease deployment of complex MVT tags
        Available now
                – in Manage 2.0
                – in Manage 1.0


        #agility2013
21 | Ensighten – Confidential, All Rights Reserved.
Final Thoughts

        News                                              Josh Manion
                – GSI Commerce Partnership               founder and ceo
                – Manage 2.0 Launched                       Ensighten
                                                          @joshmanion
        2013                                         josh@ensighten.com
                – TMS vendor pack separates
                – Multi-channel TMS increasingly important
                – Move beyond tag management to data action

        2012 accomplishments impossible without our
         customers and partners
                – Thank you



        #agility2013
22 | Ensighten – Confidential, All Rights Reserved.
1   j manion - real-time marketing maneuvers

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1 j manion - real-time marketing maneuvers

  • 1. Enterprise Tag Management Gnarly! Real-Time Marketing Maneuvers for 2013 Josh Manion CEO Ensighten
  • 2. Agility 2012 and 2013 200 #agility2013 2 | Ensighten – Confidential, All Rights Reserved.
  • 3. Digital Marketing Ecosystem at Agility #agility2013 3 3 | Ensighten – Confidential, All Rights Reserved.
  • 4. Growth #agility2013 4 | Ensighten – Confidential, All Rights Reserved.
  • 5. 2012 New Customers #agility2013 5 | Ensighten – Confidential, All Rights Reserved.
  • 6. Ensighten 2012 Highlights  Ensighten opened London office for EMEA region  Closed a Series A round of $15.5 million, led by Volition Capital  The launch of Ensighten Mobile 2.0, real-time tagging for mobile apps.  The launch of Ensighten Privacy, single line of code privacy compliance  Awarded patent 8,261,362 for Ensighten Privacy by US patent office  Ensighten Connect partner program – partners in US, UK, Brazil, Australia, Italy #agility2013 6 | Ensighten – Confidential, All Rights Reserved.
  • 7. 2012 Highlights: Adobe Summit #agility2013 7 | Ensighten – Confidential, All Rights Reserved.
  • 8. What’s New: GSI Commerce Partnership  GSI Commerce, ecommerce platform leader – eBay Inc. company – ecommerce for hundreds of leading brands  Ensighten first TMS partner for GSI  Integration of GSI tags into Ensighten Manage – ClearSaleing – e-Dialog – Fetchback – PepperJam #agility2013 8 | Ensighten – Confidential, All Rights Reserved.
  • 9. 2013 TMS Market Drivers  Competitive – If you’re not looking at TMS, you’re behind the curve  Increase Awareness – Thanks Google, thanks Adobe  Early adopters experiencing real benefits – Forrester, Joe Stanhope August 2012 research #agility2013 9 | Ensighten – Confidential, All Rights Reserved.
  • 10. 2013: TMS Market Continues to Accelerate #agility2013 10 | Ensighten – Confidential, All Rights Reserved.
  • 11. Big guys enter TMS #agility2013 11 | Ensighten – Confidential, All Rights Reserved.
  • 12. What does Forrester say about TMS  First analyst report with TMS customer data  Marketers struggle with complex digital marketing / analytics environment  Tag management systems deliver on promise of efficiency  Early stage TMS market offers many vendor options Forrester Landscape TMS Report Joe Stanhope – August 2012 #agility2013 12 Ensighten Private and Confidential
  • 13. Avg Time to Implement or Revise a Tag With TMS, ability to add or revise tags in a day leaps from 18% to 80% #agility2013
  • 14. Bigger Picture - What’s Next for TMS?  Big Data – explosion of consumer data driven by social, mobile, web 2.0  Online Competition – thin margins and decreasing back-end differentiation  Privacy – consumer awareness, tools, empowerment – legislative threat, compliance liability  Tag Proliferation – increasing sophistication of digital marketing – many silos of data #agility2013 14 | Ensighten – Confidential, All Rights Reserved.
  • 15. Market Gap from Data to Action Data Collection Barrier – Data Integration/Tag Deployment Website Data Gap – Analysis to Action Action Analysis #agility2013 15 | Ensighten – Confidential, All Rights Reserved.
  • 16. Ensighten Platform #agility2013 16 | Ensighten – Confidential, All Rights Reserved.
  • 17. Ensighten Data Stream Diagram Website Visitor Browser Ensighten Cookies Real-Time Action Website Visitor Browser Ensighten Local Storage Ensighten Near Real-Time Ensighten Action Off-line or 3rd Party Data Customer #agility2013 17 | Ensighten – Confidential, All Rights Reserved.
  • 18. YouTube Olympics Video Coverage Ensighten Data Stream Use Case YouTube/nbcolympics.com/AKQA:  Compressed project timeline  Real-time tag changes  Complex advertising attribution including off-site impressions Solution:  Multi-platform tracking (web, mobile web, video, apps)  1.1 Billion tags served – 2 weeks  Advanced retargeting with first-party cookie pool #agility2013
  • 19. What’s New: Ensighten Manage 2.0  Revised User Interface – Most powerful TMS now easiest to use  Ensighten App Library – Wizard based tag “apps”  Ensighten Visual Tagger – Site interaction while tagging  All the Power of Manage 1.0 – Support for Any Tag – Single Line of Code Deployment – Global Tag Delivery Network – Unlimited Conditions – Enterprise Workflow #agility2013 19 | Ensighten – Confidential, All Rights Reserved.
  • 20. Announcing: Ensighten Virtual Tagger just kidding…. #agility2013 20 | Ensighten – Confidential, All Rights Reserved.
  • 21. Announcing: Ensighten Visual Tagger  Key Benefits – Configure any tag while viewing your website in a browser. – Easily create a data layer to optimize dynamic elements on your website. – Access and define business data to make it actionable and relevant. – Ease deployment of complex MVT tags  Available now – in Manage 2.0 – in Manage 1.0 #agility2013 21 | Ensighten – Confidential, All Rights Reserved.
  • 22. Final Thoughts  News Josh Manion – GSI Commerce Partnership founder and ceo – Manage 2.0 Launched Ensighten @joshmanion  2013 josh@ensighten.com – TMS vendor pack separates – Multi-channel TMS increasingly important – Move beyond tag management to data action  2012 accomplishments impossible without our customers and partners – Thank you #agility2013 22 | Ensighten – Confidential, All Rights Reserved.