This document provides an overview of Hanjin Shipping, a global logistics leader. It discusses the company's vision to become the leading global logistics provider through its core businesses of container shipping, bulk shipping, terminal operations, and third party logistics. The document outlines Hanjin Shipping's history, awards, network, and commitment to customer satisfaction, environmental responsibility, and social responsibility.

1. GLOBAL
LOGISTICS LEADER

2. DELIVERING
PEACE OF MIND
DELIVERING PEACE OF MIND 1
CORPORATE PROFILE 1
CEO’S MESSAGE 2
SAILING TO A NEW HORIZON 6
AWARDS & CORPORATE HISTORY 8
MOVING THE WORLD ONE SHIP AT A TIME 12
CONTAINER BUSINESS 14
BULK BUSINESS 16
TERMINAL BUSINESS 18
THIRD PARTY LOGISTICS 20
TRUSTED AFFILIATES & SUBSIDIARIES 22
FULFILLING OUR CORPORATE RESPONSIBILITY 28
CUSTOMER SATISFACTION 30
ENVIRONMENTAL RESPONSIBILITY 32
SOCIAL RESPONSIBILITY 34
GLOBAL NETWORKS 36 AIMING TO BE THE WORLD’S GLOBAL LOGISTICS LEADER
GLOBAL DIRECTORY 38 Hanjin Shipping’s corporate vision, “The Global Logistics Leader,” captures the company’s mission to become the
global leader not only in the shipping industry but also in total logistics services. This is Hanjin Shipping’s main
objective in realizing our mission: “We move global trade.”
We know that to become the world’s logistics leader, we need to strengthen our core container and bulk
businesses through fleet expansion and efficient trade management. At the same time, we will continue to
diversify our business portfolio to include marine terminals, third party logistics services, ship repair yards, IT
service providers, and ship management businesses.
Hanjin Shipping’s slogan, “Beyond the Ocean,” represents our pioneering spirit to encompass the seven seas and
six continents. It also represents our firm resolve to overcome the current economic hardships and to solidify our
leadership in global logistics.
GLOBAL LOGISTICS LEADER 1

3. CEO’S MESSAGE
Dear Valued Customers and Shareholders,
I would like to thank each and every one of you for your continued support. It is that support which has
enabled us to grow into one of the world’s leading maritime carriers.
We believe that customer satisfaction and trust are the two primary sources of our growth. Over the
years, we have proven our commitment to customers in every corner of the world.
We have not limited ourselves to simply transporting cargo. We have established ourselves as a true
business partner who understands the many and varied needs of our customers. We champion
transparent management and corporate responsibility, and we recognize that our responsibility
extends beyond our customers to the environment and society at large.
Hanjin Shipping’s belief in customer-oriented service has been the driving force in expanding our
business and reinforcing our corporate values. This belief is being demonstrated at this very moment
on every ocean and continent in the world.
With shipping at our core, we will continue to provide optimum logistics solutions to our customers.
Those solutions are made possible by the synergy effect among our many businesses, including 3PL,
ship management, ship repair, logistics IT, terminal operations and more. All of these endeavors
promise us a bright future “Beyond the Ocean.”
Our challenge to become the best global logistics provider, growing side by side with our customers,
will never stop.
Chairwoman & CEO Eun Young Choi
GLOBAL LOGISTICS LEADER 2 | 3

4. CEO’S MESSAGE
Mission
Thank you for your continuous and unwavering support of Hanjin Shipping.
Hanjin Shipping is a global total logistics company transporting over 100 million tons of WE MOVE GLOBAL TRADE
cargo annually with approximately 200 ships, including container, bulk, tanker and LNG.
With a network of offices located worldwide, we provide our customers with optimum
logistics services and advanced global IT systems. Our service has enabled us to be
Vision
recognized as the best logistics partner by many of the world’s foremost companies.
THE GLOBAL
We are also a global terminal operator, running 13 dedicated terminals and ODCYs in
the world’s major logistics hubs. Today, we are expanding our logistics network while
remaining highly competitive in the world marketplace.
3PL is one of our major business endeavors as we aim to be the world’s best SCM
(Supply Chain Management) provider. We are stretching our network around the globe
and developing new products and services to satisfy our customers’ needs.
LOGISTICS LEADER
To ensure their success, Hanjin Shipping will continue to provide customers with the
services they expect and deserve.
President & CEO Young Min Kim
Hanjin Shipping aims to become a total logistics service provider that is trusted
and preferred by our customers. In order to attain that goal, we will continue to
broaden our service networks and enhance operational efficiency.
GLOBAL LOGISTICS LEADER 4 | 5

5. SAILING TO
A NEW HORIZON
In December 2009, Hanjin Shipping Holdings was launched, with Hanjin
Shipping as its ocean transportation subsidiary. This transformation reflected
Hanjin Shipping’s vision and commitment to provide the best customer service.
Today, 99% of global trade is done via ocean transportation, making our service
the pulse of global trade. As the top global transportation provider, Hanjin
Shipping is looking beyond the ocean carrier business, and is expanding the
value of the supply chain as customers’ preferred total logistics provider.
1949 1988 2009
- - -
Korea Shipping Corp. Hanjin Shipping Co., Ltd. Hanjin Shipping Holdings Co., Ltd.
Hanjin Shipping is proud to have inher- After the merger with Korea Shipping Hanjin Shipping Holdings will utilize all
ited and succeed in operating South Corp. and through continued growth, its knowledge, resources, and opportu-
Korea’s very first global ocean trans- Hanjin Shipping operates many dedicat- nities to provide the best global logistics
portation business, and we are dedicat- ed container terminals around the service available to our customers
ed to maintaining our reputation as the world, offering comprehensive services around the world.
leader in global logistics. that span every part of East Asia, right
to the tip of the African continent.
GLOBAL LOGISTICS LEADER 6 | 7

6. CORPORATE HISTORY
1949 • Established Korea Shipping Corp. 2002 • Achieved OHSAS 18001 certification 2007 • Signed an MOU for Tan Cang-Cai Mep terminal & total logistics business in Vietnam
• Signed terminal agreement with PSA to continue long-term partnership • Ordered five 8,600TEU-class container vessels and two cape-sized bulk vessels
1962 • Launched Transpacific service
• Opened a newly constructed terminal (370 acre) at Pier-T in Long Beach, US • Implemented company-wide process innovation
1972 • Signed COA with POSCO and entered dedicated bulk business
2003 • Sooho Cho appointed Chairman of Hanjin Shipping • Established Hanjin Overseas Tanker Pte., Ltd. in Singapore
1976 • Launched US Container Service
• Started the second phase on-dock operation of the Dedicated Terminal in Long Beach • Published 1st Sustainability Report
1977 • Launched Europe Container Service
• Accredited by Bureau Veritas Quality International for Quality, • Opened a maritime training center
• Established Hanjin Container Lines Co., Ltd. (HJCL)
Environmental and Health & Safety Management Systems • Signed an MOU for terminal development in Jacksonville, Florida
1978 • Launched Korean carrier’s first Middle East Route (HJCL)
2004 • All Hanjin Shipping vessels became fully compliant with the ISPS code 2008 • Established Logistics BU to expand 3PL business
1979 • Introduced Transpacific Service (HJCL)
• Hanjin Shipping listed on Forbes 400 A-List Companies2005 • Chosen as preferred bidder for terminal development in Algeciras, Spain
1986 • Launched All-Water East Coast Service, Korea-Japan Service (HJCL)
• Established a local company in Vietnam • Agreed to merger with Keoyang Shipping, a bulk-oriented subsidiary
• Opened an exclusive terminal in Seattle, USA ( HJCL)
• Initiated Process Innovation Project • Established emergency back up system
1988 • Hanjin Shipping Co., LTD born through a merger with Korea Shipping Corp. 2009 • Appointed Eun Young Choi to CEO
• Pyeong Taek Container Terminal opened up
1991 • Introduced Pendulum Service between America and Europe via Asia • Busan New Port Terminal Phase 2-1 begins operations
• Instituted Ethics Management
• Opened an exclusive terminal at Pier-C in Long Beach, USA • Began construction of Samoul’s plant
• Established terminal operation companies; Busan Int’l Container Terminal (BICT),
1992 • Established an exclusive terminal in Osaka, Japan • Signed 20-year contract with POSCO
Gwangyang Int’l Container Terminal (GICT)
• First 4,000TEU-class vessel deployed, Hanjin Osaka • Signed an MOU for dedicated shipyards with Qingdao Shunhe Shipping in China • Opened Ship Repair Yard in China
1994 • Mr. Sooho Cho inaugurated as President of HJS • Ordered four 4,300TEU-class container vessels • Launched Hanjin Shipping Holdings on December 1st
• Opened an exclusive terminal in Tokyo, Japan 2006 • Opened AIT (Antwerp International Terminal) in Belgium • Introduced Supply Chain Carbon Calculator
1995 • Introduced first LNG vessel, Hanjin Pyeong Taek • Established a local company in Valencia, Spains 2010 • Launched ALPS, a new and advanced IT system
1996 • First 5,300TEU-class vessel deployed, Hanjin London • Opened a sales office in Antwerp • Received first 8,600TEU-class container vessel
1997 • Acquired majority interest in DSR-Senator Lines • Established a local company in Bangkok, Thailand • Adopted eco-friendly reefer containers
• Ordered four additional 4,300TEU-class container vessels • Signed 15-year contract with KOMIPO
• Opened an exclusive terminal in Kamcheon, Korea
• Opened a sales office in Bremen, Germany • Received first 10,000TEU-class container vessel
• Newly opened an exclusive terminal at Pier-A in Long Beach
• Established a local company in Colombo, Sri Lanka • Opened dedicated terminal in Algeciras, Spain
1998 • Launched new company-wide IT system under the name of “New Information System”
• Ordered five mega-sized 10,000TEU-class container vessels, a first in Korea • Selected as the best transport company by DJSI Korea
• Established a new intermodal customer center in Chicago
• Established a terminal operation company, Hanjin Pacific (HPC) • Launched Hanjin Shipping Holdings on December 1st
• Opened exclusive container terminals in Kaohsiung, Taiwan and Kwangyang, Korea
• Established a vessel management company, Hanjin Ship Management (HSM) 2011 • Deployed Hanjin Ras Tanura, first own VLCC
2000 • Established an affiliate IT company, CyberLogitec
• Established a local company in India • Opened Tan Cang Cai Mep terminal in Vietnam
• Achieved company-wide ISO14001 certification
2007 • Established a local company in Australia • Deployed Hanjin Tubarao, first own VLOC
2001 • Established Hanjin Logistics Inc. (HJL) in Chicago
• Established a joint venture company in Genoa, Italy • Launched a smartphone application service
• Opened a 120-acre exclusive container terminal in Oakland
• Hanjin Shipping Consortium became the operator for the 7th & 8th berths • Signed COA with KOSPO
• Established a terminal operation company
at Pyeong Taek container terminal
GLOBAL LOGISTICS LEADER 8 | 9

7. CORPORATE HISTORY AWARDS
2000 • “Customer Service Award” by Fred Meyer Stores
1949 • Established Korea Shipping Corp.
1962 • Launched Transpacific service 2001 • “Star Performer” Award by Lloyd’s Loading List
1972 • Signed COA with POSCO and entered dedicated bulk business • “ Carrier of the Year” by Exel Logistics
1976 • Launched US Container Service • “ Carrier of the Year” by Target Corporation
1977 • Launched Europe Container Service • “ Service Award” by Payless Shoesource, Inc.
• Established Hanjin Container Lines Co., Ltd. (HJCL) 2003 • “Ocean Carrier Excellence Award” by Global Shippers Association
1978 • Launched Korean carrier’s first Middle East Route (HJCL)
2004 • “Customer Service Award” by Marine Digest Cargo Business News
1979 • Introduced Transpacific Service (HJCL)
• Honored by International Business Association in Long Beach
1986 • Launched All-Water East Coast Service, Korea-Japan Service (HJCL)
for Hanjin Shipping’s contribution to Long Beach regional development
• Opened an exclusive terminal in Seattle, USA ( HJCL)
• Chairman Cho received the “Honorary Medal of Gold” from the City of Hamburg
1988 • Hanjin Shipping Co., LTD born through a merger with Korea Shipping Corp.
• “ Carrier Service Excellence Award” by Fred Meyer
1991 • Introduced Pendulum Service between America and Europe via Asia
• Opened an exclusive terminal at Pier-C in Long Beach, USA • “ Most Valuable Company in Shipping” by Korea Management Association
1992 • Established an exclusive terminal in Osaka, Japan • “ Excellent Qualifications & Credibility” in International Liner Service in China
• First 4,000TEU-class vessel deployed, Hanjin Osaka 2005 • “Partnership Award” by Target Store
1994 • Mr. Sooho Cho inaugurated as President of HJS • “ Best Partner” by Best Buy
• Opened an exclusive terminal in Tokyo, Japan • “ Asia’s Top 50 Companies” by Forbes
1995 • Introduced first LNG vessel, Hanjin Pyeong Taek
• “ Best Partner” by Samsung Electronics in China
1996 • First 5,300TEU-class vessel deployed, Hanjin London
2006 • “Carrier of the Year” by Ryder
1997 • Acquired majority interest in DSR-Senator Lines
• “ 2006 Carrier of the Year” by Rayonier for two consecutive years
• Opened an exclusive terminal in Kamcheon, Korea
2007 • Late Chairman Sooho Cho received Honorary “Port Pilot Award”
• Newly opened an exclusive terminal at Pier-A in Long Beach
from the Port of Long Beach
1998 • Launched new company-wide IT system under the name of “New Information System”
• “ MASTA Award” by MASCO CORP
• Established a new intermodal customer center in Chicago
• Opened exclusive container terminals in Kaohsiung, Taiwan and Kwangyang, Korea 2008 • “Best Partner” by Samsung Electronics Logitec
2000 • Established an affiliate IT company, CyberLogitec • Singled out for earning USD 6 billion in exports by The Korea
• Achieved company-wide ISO14001 certification • International Trade Association on Korea’s 45th Annual Trade Day
2001 • Established Hanjin Logistics Inc. (HJL) in Chicago 2009 • “Best Partner” by Samsung Electronics in China (including Year 2005, 2006, 2008)
• Opened a 120-acre exclusive container terminal in Oakland • “ Ocean Carrier of the Year” by Owens Corning for seven years
• Established a terminal operation company
2010 • Named ‘2010 Logistics Supplier of the Year’ by Hewlett-Packard Company
GLOBAL LOGISTICS LEADER 8 |

8. CONTAINER BUSINESS
Our container business unit uses over 100 vessels, in-
cluding 10,000 TEU-class ships that sail Asia-Europe
routes.
-
3.7 million TEU
MOVING THE WORLD
ONE SHIP AT A TIME BULK BUSINESS
We carry everything and everywhere. Hanjin Shipping moves more than just The eight specialized teams in the bulk business unit
consist a Bulk Planning Team, a Dedicated Business
cargo -success is what we ultimately deliver to our customers. With an Team, a Tanker Team, and Tramper Groups 1 (Cape
extensive fleet of vessels and excellent global networks, Hanjin Shipping Team, Panamax Team) & 2 (Handymax Team, Handy
Team), all of which are designed to meet every cus-
transports more than 100 million tons of cargo to 6,000 destinations every year tomer need and demand.
in the safest and quickest manner. Korea’s leading shipping company, Hanjin -
Shipping offers seamless transportation service over air, land, and sea. Hanjin
Shipping not only carries containers and bulk cargo, but also services our
8 teams
customers with dedicated terminal operations and door-to-door moves.
TERMINAL BUSINESS
With dedicated container terminals operating around
the world, we offer a wide range of efficient transpor-
tation services.
-
13 terminals
THIRD PARTY LOGISTICS
Hanjin Logistics Inc.offers comprehensive service
coverage, from consolidation, warehousing and
freight forwarding to IT services, and specialized ser-
vices such as transloading.
-
150 global clients
TRUSTED AFFILIATES & SUBSIDIARIES
Hanjin Shipping offers total shipping and logistics
services in close collaboration with leading affiliates,
from third party logistics and ship management to lo-
gistics IT solutions and energy issues.
-
3
GLOBAL LOGISTICS LEADER 12 | 13

9. CONTAINER BUSINESS
CONNECTING EVERY Our container service diligently works through 35 major
CORNER OF THE WORLD trunk routes, connecting 90 major ports to 10,000
destinations around the world. Carrying 3.7 million TEU of
containerized cargo annually, our container fleet consists
Africa, Asia, Australia, Europe, North America, South America… of 100 major vessels, including 10,000 TEU-class ships that
Anywhere and everywhere is our port of call. sail our Asia-Europe routes. Our aim is to be the world’s top
Embark on a voyage to success with us! SCM service provider, and one that is recognized,
respected, and trusted by the global community. For better
customer convenience, we now offer information about our
new fixed weekly routes and schedules on our website.
GLOBAL LOGISTICS LEADER 14 | 15

10. Our bulk carrier service plays an important role in global industrial
development. Service coverage extends to every kind of bulk cargo trade,
ranging from Handysize dry bulk to crude oil carrier. Operating on a
long-term contract of affreightment (COA) basis with major industrial
players, we transport strategic commodities and resources on all the
world’s oceans with efficiency and reliability. The eight teams in the bulk
business unit work around-the-clock to provide optimal services for
our bulk and tanker customers.
BULK BUSINESS
ENSURING THE SUCCESSFUL
DELIVERY OF YOUR CARGO
Grains, oils, gases, minerals…
We deliver anything and everything safely and quickly.
Ensure that success is delivered right to you!
GLOBAL LOGISTICS LEADER 16 | 17

11. Our 13 dedicated container terminals operating at major ports
around the world ensure the efficient and safe stevedoring
services of your cargo. After opening Total Terminal International
Algeciras, Spain in 2010, our services now extend to the African
continent. Busan New Port, now equipped with cutting-edge
gantry cranes that can lift up to 100 tons, is emerging as the
logistics hub for Northeast Asia. Hanjin Shipping anticipates
its newest dedicated terminal to be completed in Jacksonville,
Florida in 2017, which will open up more possibilities to North,
Central, and South America for our customers.
TERMINAL BUSINESS
DELIVERING
SUCCESS RIGHT TO YOU
From the Straits of Gibraltar to the Korea Strait,
wherever you are is our destination. Ensure that success
is delivered right to you!
GLOBAL LOGISTICS LEADER 18 | 19

12. With an extensive network that covers 34 countries around the globe,
Hanjin Logistics has become one of the most trusted partners in supply
chain management. The scope of our services ranges from air to sea and
from warehousing to transloading. The recent launch of our air service
connects the U.S. and Korea, and the newly built Hanjin-Kerry Logistics
Center will further reinforce the reputation of our efficient supply chain,
integrating our customer service capabilities through inter-affiliate
synergies and advanced computerized management systems (CMS).
THIRD PARTY LOGISTICS
LOGISTICS
TAKES ON A NEW LOOK
From warehousing to transloading, our services extend to every
corner of the world and to every need of our customers.
We are redefining success for you!
GLOBAL LOGISTICS LEADER 20 | 21

13. PROVIDING
A KALEIDOSCOPE
OF LIGHT
CYBERLOGITEC
TRUSTED ASSOCIATES & AFFILIATES ZESCO
We provide seamless shipping and logistics services to our customers, addressing
all of their needs. This is how we maintain our reputation as the most trusted HANJIN SM
business partner for success. Our comprehensive service network is powered by a
close collaboration among our affiliates and our subsidiaries network. Utilizing
their outstanding expertise in logistics IT solutions, ship repair, and ship
management, CyberLogitec, Hanjin SM, and ZESCO all provide the backing
necessary to deliver our world-class services.
GLOBAL LOGISTICS LEADER 22 | 23

14. Total IT solutions for logistics
CyberLogitec
OPENING A NEW
ERA OF SHIPPING
AND LOGISTICS
WITH ADVANCED IT
TECHNOLOGY
CyberLogitec is an IT company specializing in shipping and logistics. With its
comprehensive understanding and vast experience and know-how, CyberLogitec
looks to continue to research and develop leading technology solutions. We will
also provide optimal IT service for our customers in the rapidly changing marine
transport industry. CyberLogitec’s services and solutions encompass all shipping
and logistics businesses, including marine terminal operations, bulk & container
carrier operations, as well as vessel management.
GLOBAL LOGISTICS LEADER 24 | 26

15. A leader in advanced ship management service The world’s best ship repair service
Hanjin SM ZESCO
DELIVERING REAL PROVIDING THE RIGHT
BENEFITS TO OUR ANSWERS TO ANY KIND
CUSTOMERS OF SHIP
By combining new employment, supervision, and training programs with our ever ZESCO is strategically located on Qushan Island, 15 miles south of Shanghai
competent ship management services, we will provide highly experienced Yangshan Container Terminal. This enables timely and specialized ship repair
engineers and quality crews that best match each ship, along with cutting-edge services for Hanjin Shipping and other leading global shippers and carriers.
IT vessel management solutions and a variety of marine engineering services. Equipped with cutting-edge facilities and highly experienced professionals,
Hanjin SM has a large number of professional multinational crews and full-time ZESCO is the top choice for various types of ship repair work, ship conversion,
qualified shore-based staff who can competently manage any vessel, including and offshore projects,ensuring the highest quality of service at fair prices.
container vessels, bulk carriers, LNG carriers, and chemical tankers. In addition,
we are committed to maintaining the highest standards of safety, quality, and
eco-friendly operations both on board and ashore.
GLOBAL LOGISTICS LEADER 26 | 27

16. FULFILLING OUR
CORPORATE RESPONSIBILITY:
REACHING OUT TO
LOCAL COMMUNITIES
Companies are also members of society. Indeed, businesses cannot thrive
without the support of the communities in which they operate. At Hanjin
Shipping, our roots lie in our communities. As such, we strive to give back to and
build the local communities we operate in by sharing our profits on a consistent
basis. As a responsible corporate citizen, we remain faithful to our commitment
in maintaining the highest levels of customer satisfaction, while ensuring the
success of our business partners and working relentlessly for the sustainable
future of our planet.
CUSTOMER SATISFACTION ENVIRONMENT CO-PROSPERITY WITH PARTNERS
We believe that the best way to guarantee the The ocean is our most important business When it comes to our business partners, our
highest customer satisfaction is by being sin- platform. This means we have the utmost duty paramount concern has to do with sharing our
cere and efficient through our operations. Our to protect it for generations to come. Hanjin prosperity with them. Our primary goal is to
supply chain management (SCM) system en- Shipping has long adopted responsible envi- streamline all operational procedures in our
ables efficient inventory control and lowers lo- ronmental policies and has our very own relationship with business partners through
gistics costs. Supply Chain Carbon Calculator. close and consistent communication.
- - -
Supply Chain Management 15% of 2008 levels by 2015 e-Marketplace
(SCM) System
GLOBAL LOGISTICS LEADER 28 | 29

17. CUSTOMER SATISFACTION We Proudly Provide
Hanjin Shipping strives to provide fast, safe and convenient customer services. An extensive global network of service • Vessel Schedules • Shipping Instructions • B/L Surrender Checks
• Delivery Orders • Reports • Bookings
routes, a cutting-edge fleet, advanced equipment and container terminals, and a customized e-Service portal enhances
• Draft Bill of Landings • Arrival Notices • Invoices
customer convenience and enables competitive shipping services. At the same time, we never stop listening to our customers,
and any other services our customers request.
as we respond to their needs and concerns quickly to enhance customer satisfaction.
through
EDI Portals
(Electronic (GTN / INTTRA /
Data Interchange) CargoSmart)
Hanjin Desktop
Shipping Programs
Website
Customer Satisfaction Surveys
Since 2003, Hanjin Shipping has conducted annual Customer Satisfaction Index (CSI) A CUSTOMER Recently, with the evolvement and expansion of Supply Chain Management (SCM) for
VIP customers like Nike, Target, and Toys R Us, Hanjin Shipping provides precise
surveys to understand what matters most to our customers and how well we are
performing. The latest results have showed that customers are most satisfied with VALUE CREATOR tracking information for the entire cargo transportation process. Furthermore, vessel
schedules, booking notices, shipping instruction drafts, and invoices are sent
their relationship with our sales people. They have also said they are more satisfied
with our performance than any of our competitors. Going forward, we will continue
WITH AN ADVANCED through reliable and efficient communication programs, allowing customers access
our focus on improving our service quality, while providing customers with the CARRIER SERVICE to them anywhere and at any time.
highest level of service.
Hanjin Shipping Mobile Application – iHanjin
Compliance with International Trade Regulations Hanjin Shipping’s user-friendly e-Service provides innovative e-content to
Hanjin Shipping fully abides by all international transportation regulations. We customers. In an effort to keep up with current trends and the demands of
operate our business within the framework of customer countries’ maritime laws, customers, Hanjin Shipping launched a smartphone application called iHanjin in
including the United States Ocean Shipping Reform Act (1998). For the past 10 years, June 2011 for iOS and Android users. This application gives customers easy access
we have observed all customs regulations governing export and import declarations, to cargo/vessel tracking, cargo arrival notices, GPS-based office searches, a carbon
and performed our duties as a carrier dutifully concerning international trade. calculator, a Quick Response (QR) code and booking requests from their mobile
phone. Hanjin Shipping is proud to be the first carrier to use the QR code through
Hanjin Shipping e-Service which customers can check tracking information by simply scanning the QR code on
Since the launch of Hanjin’s e-Service at the start of the 21st century, our top priority the bill of landing with their smartphone. (For customers without a smartphone, we
is to provide customers with on-time and on-line-based services. At present, more also provide a limited version of our mobile web service at m.hanjin.com.)
than 70,000 customers benefit from our state-of-the-art e-Service tools.
for android for iPhone
GLOBAL LOGISTICS LEADER 30 | 31

18. ENVIRONMENTAL RESPONSIBILITY
Since the beginning of industrialization, the increase in the use of fossil fuels has brought a sharp rise in CO2 density, causing
a rise in the earth’s average temperature. As a logistics service provider, Hanjin Shipping is committed to protecting the envi-
ronment. With an environmental management system and climate change initiative in place, we strive to ensure a sustain-
able tomorrow.
Previous CO2 reduction goal
Thanks to our efficient vessel manage- 2015
2008
ment professionals and active operational
programs to reduce CO2 emissions, Hanjin
Shipping was able to achieve our CO2 re-
duction goal earlier than planned.
83.4
CO2 g/TEU-km
⇢15%
71.0
CO2 g/TEU-km
reduction
We have now established a new and more
ambitious CO2 reduction goal
CO2 g/TEU-km
HJS 2008
HJS 2009
HJS 2010 12%
HJS TARGET BY 2015 17% Supply Chain Carbon Calculator (SCCC)
29% Hanjin was the first company in the global shipping industry to offer customers use
of a Supply Chain Carbon Calculator on our website (www.hanjin.com), allowing
them to calculate the carbon emissions of their intended container transportation by
BUILDING A BETTER period, multiple routes, and bill of landing (BL). In May 2011, new functions were
TOMORROW, A BLUER added so that calculations can be customized by BL or bya shipper’s own data. The
calculation formula for marine routes is based on guidelines provided by the Clean
OCEAN AND Cargo Working Group, with CO2 index data verified by DNV (Det Norske Veritas), a
A GREENER WORLD respected independent foundation with the purpose of safeguarding life, property,
The following CO2 reduction activities will enable us
and the environment.
to reach our goal.
1.1 Route optimization 2.1 Vessel size (average TEU)
1.2 Vessel speed (eco steaming) 1.Network management 2.Fleet management 2.2 Ratio of chartered vessels
2.3 Age of Vessels
Management of CO2
reduction activities
3.1 Efficient vessel operations
3. Vessel operation & 4.2 Application of new technology to new ships
3.2 Fuel & vessel performance management 4. Technology application
3.3 Port productivity management performance management 4.2 Application of new technology to existing vessels
GLOBAL LOGISTICS LEADER 32 | 33

19. SOCIAL RESPONSIBILITY : WIN-WIN RELATIONSHIP SOCIAL RESPONSIBILITY : SOCIAL CONTRIBUTION
Win-win management with third party service providers and suppliers is at the core of a company’s competitiveness. At Our philosophy of sharing constitutes the underlying principle of our social contribution activities. In line with our philosophy,
Hanjin Shipping, we strive to reinforce our partnerships with suppliers at every turn. Our win-win management with suppliers we offer financial support, and initiate volunteer activities for those in need through a number of different social contribution
focuses on four areas: transparent and fair transactions; strengthening strategic alliances; environmental preservation; and projects based around culture, art, education, and disaster relief.
establishing business ethics.
A MORE PROSPEROUS FUTURE,
A HAPPIER SOCIETY
Compliance Program (CP) Volunteer Activities
As part of our Compliance Program (CP) for fair trade, Hanjin Shipping offers all contractors In collaboration with non-profit organizations, Hanjin Shipping takes part in regular
equal opportunities to bid for projects, providing them with clear and fair evaluation criteria. volunteer activities and provides donations to those in need. Every year, our
In 2007, we initiated a company-wide management innovation drive, including upgrading our employees deliver coal briquettes and other everyday items to the underprivileged.
supplier portal site and phasing in the same program into the e-Marketplace. This highly The company also encourages company-wide volunteer activities through various
efficient purchase process helps Hanjin Shipping streamline ordering and contracting charity events and the employee orientation program. In April 2010, we donated
procedures, while significantly reducing our suppliers’ workload. surplus containers to Doty Memorial Hospital, a charity hospital that provides free
medical services to multicultural families and the underprivileged. In addition, our
Purchase Policy
subsidiaries and foreign offices also frequently donate financial assistance, food, and
other everyday items to local communities in need.
Supplier Management Preservation of the Environment Cultural, Artistic and Educational Support
Transparent and fair trade, Environment protection and compliance
strengthening strategic alliances While trying to ensure equal opportunity to education for the next generation of
children, Hanjin Shipping is also dedicated to promoting cultural and artistic
Establishment of a
activities in Korea. To this end, we engage in various cultural and artistic initiatives,
System Improvement purchase system through strategic Quality
purchase practices, the extension of our such as our sponsoring of an exhibition of Korean contemporary artists in LA and
Upgrading the purchasing Maintaining the best
process and fostering experts corporate social responsibilities and quality through standardization Houston and another one on Fernando Botero, which was held in Korea. As part of
greater cooperation with
best-performing suppliers
our firm commitment to education, Hanjin Shipping also donated school supplies
and computers to China’s Elementary Schools for Hope project.
Price Optimal Timing Support
Reasonable price policies Establishment of a stable supply system
GLOBAL LOGISTICS LEADER 34 | 35

20. GLOBAL NETWORK
Hanjin Shipping operates a fleet of 200 ships, transporting over 100 million tons of cargo
annually through its extensive global network, including 13 dedicated terminals, 6 inland
bases, 30 local corporations, and 200 overseas sales offices in 70 countries around the world.
GLOBAL LOGISTICS LEADER 36 | 37

21. GLOBAL DIRECTORY
Head Office
SEOUL
Hanjin Shipping Co., Ltd.
Hanjin Shipping Bldg., 25-11, Yoido-Dong, NORTHEAST ASIA
Youngdeungpo-Gu, Seoul, Korea EUROPE
T : 82-2-3770-6114
F : 82-2-2287-3400 NORTH AMERICA
webmaster@hanjin.com MIDDLE EAST
BUSAN
Hanjin Shipping Bldg., 79-9, Jungang-Dong
4 Ga, Jung-Gu, Busan, Korea
T : 82-51-460-8000 SOUTH ASIA
AFRICA
F : 82-51-469-1596
Headquarters SOUTH AMERICA
AMERICA REGIONAL HEADQUARTERS
Hanjin Shipping Co., Ltd. OCEANIA
80 East Route 4, Suite 490, Paramus,
NJ 07652, U.S.A.
T : 1-201-291-4600
With the clear mission to become the most
F : 1-201-291-9393/9844
bkim@us.hanjin.com
EUROPE REGIONAL HEADQUARTERS
Hanjin Shipping Co., Ltd.
EUROPE Sweden Morocco Korea
recognized, reputable, and trusted leader in
Admiralitaetstr. 56, 20459 Hamburg, Germany
T : 49-40-37685-0
Belgium Switzerland Nigeria Taiwan
total global logistics service, Hanjin Shipping
F : 49-40-37685-510
info@de.hanjin.com
Czech Republic Turkey South Africa
will continue to develop new routes
ASIA REGIONAL HEADQUARTERS
Hanjin Shipping (CHINA) Co., Ltd.
Denmark Ukraine Tunisia OCEANIA
and expand its operational
26th Floor, Zhongrong Hengrui International
Plaza East Building,No 620 Zhang Yang Road,
Estonia United Kingdom Australia
capabilities to best serve
Pudong, Shanghai P.R. China
Post Code : 200122
Finland SOUTH ASIA our customers.
T : 86-21-28995300/28995588
F : 86-21-28995353/5389 France MIDDLE EAST Bangladesh NORTH AMERICA
dany@cn.hanjin.com
SOUTHEAST & WEST ASIA REGIONAL HEADQUARTERS
Germany Bahrain Cambodia Canada
Hanjin Shipping (S) Pte Ltd. PSA building,
460 Alexandra Road #07-02, Singapore 119963 Greece Iran India Mexico
T : 65-6222-7055
F : 65-6536-3973 Hungary Israel Indonesia U.S.A.
csang@sg.hanjin.comom
Ireland Kuwait Malaysia
Italy Lebanon Myanmar SOUTH AMERICA
Lithuania Oman Pakistan Argentina
Malta Saudi Arabia Philippines Brazil
Netherlands U.A.E. Singapore Chile
Norway Sri Lanka Colombia
Poland AFRICA Thailand Ecuador
Portugal Algeria Vietnam Peru
Romania Benin Uruguay
Russia Egypt NORTHEAST ASIA
Slovenia Ghana China
Spain Ivory Coast Japan