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I hope today is one
  of those days you
look back on in 5 –
 10 years and think
    WOW!!
Social Media will completely redesign
    how your organization works
        – and how you lead.
…it might take 20 years…
…but it is coming.
#lederskolen
Social Media as a Leadership Tool
Question:
What does ‘’Social Media as a
Leadership Tool’’ mean to you?
Can’t live
                                    without it


                                  Nice tool;
                                  we stay in
                        Pretty     touch.
                       useless,
             Don’t      really.
            like it.
Don’t       Waste
           of time.
like it.
Don’t
get it.
‘’…I don’t really know….’’
Social Media Adoption Path
                                                                                           Value

      Nervous       Listening   Experimenting         Connecting        Fully integrated
      Ambivalence               Unconnected           Leadership
                                experiments spring    applies
                                up everywhere         governance and
100                             across the business   enlightened
                                                      social brand
                                                      management
                                                      to extract more
                                                      value




 0
      Phase 0       Phase 1     Phase 2               Phase 3           Phase 4
…both your biggest threat…




…and your biggest
     opportunity.
Facebook will completely
challenge your business model.
But that’s not the topic for today.
Social Media - and social enterprise
 mass collaboration software - as a
          Leadership Tool
should


we use   social media?
What is it, really?
Social media is an   idea
                        ,
          not a tool.
Social media has
  little to do with technology
Social media is an   idea
                        ,
          not a tool.
An idea….

    More open

              True knowledge-driven organization
A culture of sharing   More adaptive organization
          More transparent
More collaborative             Increasing autonomy

             More personally connected
 Better information
Management 2.0
Social media will radically change
  your very idea of leadership.
…and you will no
longer need 50 %
of your managers.
G-leadership
Open
Sorry, we don’t
 distribute slides.
We give out paper
       copies only.
109
presentations
Open
Open
Employee satisfaction surveys
Leadership surveys
Can you even imagine
this being open…?
Salary




My Performance review
Leadership score: 86
Leadership ranking: top 5 %
Followers: 4400
…So even more people could
    pick her when they
  choose their own boss.
Open
Some of the consequences when you
truly implement Social   media.
E-mail today….
…the best we have,
but not very efficent.
‘’We have no use for social media.
       It’s a waste of time’’




                             - Manager, 2012
“It’s a great
              invention
           but who would
            want to use it
              anyway?”


- U.S. President , Rutherford B.
Hayes, after a demonstration of
Alexander Bell’s first telephone, 1872
‘’My children use Facebook….
But it has no value in the workplace’’




                                - Manager, 2012
“This ‘telephone’ has too many
 shortcomings to be seriously
    considered as a means of
 communication. The device is
  inherently of no value to us.”


                  - Western Union Company
                  internal memo, 1876
‘’We don’t need this social media.
        We have e-mail’’




                              - Manager, 2012
‘’The Americans have need of the
telephone, but we do not. We have
     plenty of messenger boys.”


                   - Sir William Preece,
                   Chief Engineer,
                   British Post Office, 1878
‘’There has been opposition to
 every innovation in the history of
man, with the possible exception of
            the sword’’



                         — Benjamin Dana
Technology plattform

 A menu of choices
Social Media Adoption Path
                                                                                           Value

      Nervous       Listening   Experimenting         Connecting        Fully integrated
      Ambivalence               Unconnected           Leadership
                                experiments spring    applies
                                up everywhere         governance and
100                             across the business   enlightened
                                                      social brand
                                                      management
                                                      to extract more
                                                      value




 0
      Phase 0       Phase 1     Phase 2               Phase 3           Phase 4
But, social media
 should not be
managed as an IT
 effort (alone).




       - Bradley & McDonald, 2011
The first step
   is   redefining your own idea
                 of your personal   leadership.
Changing your leadership paradigm
Employees
expect social         Collaborati    Access to
   culture                on        Leadership




           Platform
                                           Blended
           freedom
                                         Relationships
Can you see your company on a
 completely open, transparent,
      social plattform?
‘’…society is only at a starting point
   of a new management model’’



                  - Bradley & McDonald, 2011
Management 2.0
Today we are only seeing the tip of the
 iceberg for social media and change.




                           - Bradley & McDonald, 2
20 years….
So what can you   do?
1. Start your Twitter today
   2. Move your team or project to
       Yammer, Chatter or Facebook
        3. Experiment, experiment


   4. Draw up a roadmap for social
  technologies in your organization.
Leadership – culture – collaboration - IT
Curious to learn more?
Thank you


#lederskolen

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Social Media as a Leadership Paradigm Shift

Editor's Notes

  1. There are two major ways that organizations are responding to social media in 2012:There are those who are experimenting with a social media channel strategy. They have been busily tinkering in social media over the past few years deploying apps and Facebook pages. The monstrous valuation of Facebook seems to ratify the social space as the must-be-in marketing channel. Other brands are committed to connecting social to all parts of their business, convinced it delivers value today and will pay out big dividends over time. Facebook may still be important but it is but one platform in a larger strategy. These brands want to transform how they do things. Brands like IBM have steadily been applying social media collaboration capabilities internally and reaping the benefits of operations and innovation excellence. Brands like Ford have been building brand advocacy from a growing community of supporters and increasing customer and brand value at the same time.
  2. There are two major ways that organizations are responding to social media in 2012:There are those who are experimenting with a social media channel strategy. They have been busily tinkering in social media over the past few years deploying apps and Facebook pages. The monstrous valuation of Facebook seems to ratify the social space as the must-be-in marketing channel. Other brands are committed to connecting social to all parts of their business, convinced it delivers value today and will pay out big dividends over time. Facebook may still be important but it is but one platform in a larger strategy. These brands want to transform how they do things. Brands like IBM have steadily been applying social media collaboration capabilities internally and reaping the benefits of operations and innovation excellence. Brands like Ford have been building brand advocacy from a growing community of supporters and increasing customer and brand value at the same time.
  3. What employees expect and can accomplish via social exceeds organizations ability to manageA millennial workforce expects platform freedom. They laugh in the face of blocked Facebook or YouTube access as they whip out their smart phones. And they expect to use their own devices, not the 7 year old computers on their desks Horizontal collaboration challenges the hierarchical structure of most modern businesses. This is the common human behavior that social media enablesEmployees expect to have some regular, informal access to leadership. Whether as a twitter follower or a hallway conversation. Star chamber management teams are quickly becoming an anachronism. The separation between professional and personal relationships is falling away. We are just as likely to be communicating with a client or business partner via Facebook as a college friend.