How to positively navigate change and deliver greater value to your customers - Elisabeth Goodman's workshop with outputs - Health Libraries Group conference in Oxford, July 2014
15. 15
The
alterna)ve
is
to
be
a
vic)m
or
a
survivor!"
Source: Elisabeth Goodman. The
Effective Teamʼs Change Management
Workbook. RiverRhee Publishing, 2013"
Letʼs just get it
over with then I
can get on with
my job"
Why is this
happening to
me?"
“me
and
them”
mindset
“the
best
defence
is
a
good
offence”