Ehab Masoud is a results-driven manager with over 15 years of experience in national sales, strategic marketing, team building, and contract negotiations. He has a proven track record of improving sales margins and ensuring monthly sales objectives are met. Masoud is bilingual in French and English and has strong organizational, presentation, and time management skills.

1. EHAB MASOUD
 5229, boul. Lévesque Ouest  Laval  H7W 4K6
(514) 977-4194|  (450) 978-3128
 ehabmasoud3@gmail.com

PROFILE
• Results-driven Manager with multiple years of experience in national sales.
• Experience with strategic marketing campaigns, team building and contract negotiations.
• Experiences related to customer support, billing, purchasing, selling and administration.
• Focused all staff on sales, customer service and up selling, productivity through best practices and
continuous learning.
• Exceptional deal closing experience, keen understanding of corporate dynamics.
• Demonstrates strong organizational, presentation and time-management skills.
• Resourceful and insightful team-builder, who works well independently, resolves issues promptly and
manages priorities effectively.
• Capable of speaking in public, instructing, demonstrating abilities in order to decide, direct and involve
all parties.
• Software : Microsoft Office (Word & Outlook), PeopleSoft, DEX, etc.
• Bilingual : French & English.
EMPLOYMENT
SEARS LIQUIDATION 2000-2015
Sales Manager
• Responsible for managing all staff members at the Liquidation Center (35 employees).
• Reviewed day-to-day sales operations and the quality of customer service.
• Controlled the inventory process and verified the pricing markdown on all in store products.
• Trained all staff members in various departments and managed different sales teams.
• Analysed the annual sales report and ensured that monthly sales objectives were attainted.
• Planned all in store promotions (weekly, monthly, etc.).
• Assisted the HR in the overall recruitment process : interviews, selection of candidates, etc.
• Reviewed employee performance.
Help Desk Manager
• Ensured that all clients were responded to in a timely manner.
• Responsible for the daily monetary operations (cash and safe control).
• Maintained a good communication with head offices to ensure that problems were resolved rapidly.
• Made recommendations to improve the service.
Key achievement
• Improved the sales margin between 2013 and 2015 that allowed the store the gross profit. The store
was tagged as the best seller in Canada.
SALVATION ARMY 1998-2000
Assistant Manager
• Insured that Brand, Marketing and Visual Presentation were top priority.
 Ehab Masoud  Laval |  (514) 977-4194   ehabmasoud3@gmail.com

2. • Maintained inventory shortage, expenses and wages on line to meet budgets and capitalizing
profitability.
• Contacted clients and scheduled deliveries.
• Received, sorted and priced all of the merchandise in the store.
• Focused all staff on sales, customer service and up selling, productivity through best practices and
continuous learning.
• Reports monitoring sales, analyzing deficiencies, and responding quickly to opportunity results.
• Training of all new staff members.
JACQUES JEANS 1997-1998
Store Clerk
• Reviewed all inventory and prepared orders.
• Responsible for the shipping and receiving of products.
EDUCATION
Bachelor in sciences completed
Cairo University
SPECIALISED TRAINING
• HR services, security information courses (LP), customer service training, health and safety programs,
marketing and sales, etc.
References available upon request
 Ehab Masoud  Laval |  (514) 977-4194   ehabmasoud3@gmail.com