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1
App Store Optimization
How to optimize your game or get your app ready
for massive distribution and monetization
Yann Kronberg, Director of Product
Mobile Advertising
March 14, 2014
2
•  Introduction
•  App Store Optimization
–  How to market your App/Game ?
–  App stores – does it still matter ?
–  Nailing the most important conversion levers
–  How to achieve successful ASO in 1-2-3 steps
–  Privacy a key differentiator
•  Get your game ready: Data driven
–  The most important metric
–  Real time dashboard
–  Metrics you need to put in place.
–  Ready for CPI campaign
Agenda
3
•  8 years in Mobile advertising (Adinfuse / Velti / Mobclix / Lifestreet /
TRUSTe) - 100 Millions + of apps/games downloads
•  Angel invertor: Liftmedia, Royal Wheel, GoPhigital, Loopme Media *
•  Love for building cool products, currently playing with hadoop/big data
Introduction
4
How to market your app ?
Native
App Store
COST
Effort
Third
Party
App
Store
User
Acquisition:
Incentive
User
Acquisition:
Non Incentive
PR
Blog
Social
Media
Cross
Promotion
Social, SSP, Ad Network
US, Europe, Asia
5
Native App Store – Does it still matter ?
$1.3 billion in 2013 | 150 billions downloads
* Source app Annie – 2013 retrospectives / Statistic brains 2013 / Forbes
$10 billions in 2013 | 125 billions downloads
$0.95 billion in 2013 | 4.1 billions downloads
$ 0.55 billion in 2013 | 2.4 billions downloads
6
•  Users go to the app store, Search for apps using 1 or 2 keywords. (95%
of the time will pick the one of the 3 apps that is returned).
•  On average users spend only 5 seconds deciding whether or not they
will download your app. Learn here how to capitalize on this buying
spontaneity.
–  Icons / Tile & Screenshots
–  Your keywords
–  Your reviews
Nailing the most important conversion levers
7
•  Optimize App Title (Apple App Store & Google Play)
–  Your app title should both brand your business and communicate the benefit(s) to
the user.
–  Keep it simple. AB Test your icon / copy successful icon from somebody else
–  Google play has specific guidance on keyword stuffing in app titles and penalties
for doing so. Apple’s App Store does not.
•  Optimize your screenshots
–  Focus 95% of the your effort on the first screen shot. It is the screenshot that will
get the looked at the most
–  Test good customer quotes on screenshots (Apple app store)
–  Google Play actually allows a mobile app promotional video to precede the screen
shots
How to achieve successful ASO - 1
8
Great first Screenshot
9
•  What counts for keywords? (Apple App Store & Google Play)
–  Words in your app title (Apple App Store & Google Play)
–  Short Description (Google Play only)
o  What value your app offers and why someone would let it occupy their precious
mobile storage space
–  Long description (Google Play only)
o  Benefits to the users, unique features
–  Description of your company (Apple App Store only)
–  Keywords in your itunes connect (100 characters) – (Apple App Store only)
•  When you make an app/ game update it’s a good time for testing.
How to achieve successful ASO - 2
10
•  Get some help: app store keyword research, competitive intelligence,
search rankings, and analytics
–  Searchman
–  SensorTower
–  Mobiledevhq
–  Google’s Keyword Tool
•  Primary Category (Apple App Store & Google Play)
–  Primary category that accurately reflects the app’s features and benefits
•  Secondary Category (Apple App Store)
–  Does not do much in my humble opinion, just help with the discoverability of your
app
How to achieve successful ASO - 2
11
•  Ratings & Reviews
–  Why don’t you build a great product ?
–  Ask friends to review J
–  Provide review feedback capability within the app so that they do not provide
feedback only via the app store
–  Ask for 5 stars review
–  Use Apptentive for capturing feedback, messaging with users, and soliciting
customer reviews
How to achieve successful ASO - 3
12
•  Statistics / Research:
–  The Path case – ($800k fine)
–  78% will not download an app they do not trust.
–  76% believe that they are ultimately responsible for their privacy
–  69% do not like ad tracking.
–  http://www.truste.com/us-mobile-privacy-index-2013/
•  Associate your brand with Trusted Partner: TRUSTe
Privacy: A key differentiator
13
ASO is implemented – now what ?
•  You need to understand your game and its user inside out. Meaning you
need to measure everything you can.
•  How am I making money ?
•  How much money from Advertising, how much money from in app
purchase ?
•  How long do user stay active in my game ?
•  What is the % of active user, passive user, Ultra Active user (95% of $)
•  What can I do to make a passive user become Ultra Active ?
•  Every gamer need to understand:
–  AVG(REV) by country by Platform, by user
14
•  You need to compute a real time predicted revenue or rtPR for your user
worldwide:
How do you compute this formula for your game ?
rtPR = (AVG(Ad$/Month)/User + AVG(In app$/month)/User) * P(LT) *1000
“ Can not optimize for you don’t measure” – Naghi Prasad
The most important metric
15
Real Time Dashboard you need.
16
•  User engagement = return rate, session frequency, session length, time lapsed
between sessions, intensity of play, average number of days played per week
•  Payback Days: Cost - LTV
•  Predicted churn: #User at risk of leaving based on user lifetime at a given time
•  Remaining lifetime: Predicted #of days remaining for users
•  Predicted lifetime value: $ and time associated to a user
•  App store ranking: Rank in the app store
•  DAU: Daily average users
•  CPI: Cost Per install
Metrics you need to put in place
17
You are ready to start global CPI campaigns
18
Questions?
Email: yann.kronberg@gmail.com
@mobilegaraje

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Founders Den App Store Optimization by Yann Kronberg

  • 1. 1 App Store Optimization How to optimize your game or get your app ready for massive distribution and monetization Yann Kronberg, Director of Product Mobile Advertising March 14, 2014
  • 2. 2 •  Introduction •  App Store Optimization –  How to market your App/Game ? –  App stores – does it still matter ? –  Nailing the most important conversion levers –  How to achieve successful ASO in 1-2-3 steps –  Privacy a key differentiator •  Get your game ready: Data driven –  The most important metric –  Real time dashboard –  Metrics you need to put in place. –  Ready for CPI campaign Agenda
  • 3. 3 •  8 years in Mobile advertising (Adinfuse / Velti / Mobclix / Lifestreet / TRUSTe) - 100 Millions + of apps/games downloads •  Angel invertor: Liftmedia, Royal Wheel, GoPhigital, Loopme Media * •  Love for building cool products, currently playing with hadoop/big data Introduction
  • 4. 4 How to market your app ? Native App Store COST Effort Third Party App Store User Acquisition: Incentive User Acquisition: Non Incentive PR Blog Social Media Cross Promotion Social, SSP, Ad Network US, Europe, Asia
  • 5. 5 Native App Store – Does it still matter ? $1.3 billion in 2013 | 150 billions downloads * Source app Annie – 2013 retrospectives / Statistic brains 2013 / Forbes $10 billions in 2013 | 125 billions downloads $0.95 billion in 2013 | 4.1 billions downloads $ 0.55 billion in 2013 | 2.4 billions downloads
  • 6. 6 •  Users go to the app store, Search for apps using 1 or 2 keywords. (95% of the time will pick the one of the 3 apps that is returned). •  On average users spend only 5 seconds deciding whether or not they will download your app. Learn here how to capitalize on this buying spontaneity. –  Icons / Tile & Screenshots –  Your keywords –  Your reviews Nailing the most important conversion levers
  • 7. 7 •  Optimize App Title (Apple App Store & Google Play) –  Your app title should both brand your business and communicate the benefit(s) to the user. –  Keep it simple. AB Test your icon / copy successful icon from somebody else –  Google play has specific guidance on keyword stuffing in app titles and penalties for doing so. Apple’s App Store does not. •  Optimize your screenshots –  Focus 95% of the your effort on the first screen shot. It is the screenshot that will get the looked at the most –  Test good customer quotes on screenshots (Apple app store) –  Google Play actually allows a mobile app promotional video to precede the screen shots How to achieve successful ASO - 1
  • 9. 9 •  What counts for keywords? (Apple App Store & Google Play) –  Words in your app title (Apple App Store & Google Play) –  Short Description (Google Play only) o  What value your app offers and why someone would let it occupy their precious mobile storage space –  Long description (Google Play only) o  Benefits to the users, unique features –  Description of your company (Apple App Store only) –  Keywords in your itunes connect (100 characters) – (Apple App Store only) •  When you make an app/ game update it’s a good time for testing. How to achieve successful ASO - 2
  • 10. 10 •  Get some help: app store keyword research, competitive intelligence, search rankings, and analytics –  Searchman –  SensorTower –  Mobiledevhq –  Google’s Keyword Tool •  Primary Category (Apple App Store & Google Play) –  Primary category that accurately reflects the app’s features and benefits •  Secondary Category (Apple App Store) –  Does not do much in my humble opinion, just help with the discoverability of your app How to achieve successful ASO - 2
  • 11. 11 •  Ratings & Reviews –  Why don’t you build a great product ? –  Ask friends to review J –  Provide review feedback capability within the app so that they do not provide feedback only via the app store –  Ask for 5 stars review –  Use Apptentive for capturing feedback, messaging with users, and soliciting customer reviews How to achieve successful ASO - 3
  • 12. 12 •  Statistics / Research: –  The Path case – ($800k fine) –  78% will not download an app they do not trust. –  76% believe that they are ultimately responsible for their privacy –  69% do not like ad tracking. –  http://www.truste.com/us-mobile-privacy-index-2013/ •  Associate your brand with Trusted Partner: TRUSTe Privacy: A key differentiator
  • 13. 13 ASO is implemented – now what ? •  You need to understand your game and its user inside out. Meaning you need to measure everything you can. •  How am I making money ? •  How much money from Advertising, how much money from in app purchase ? •  How long do user stay active in my game ? •  What is the % of active user, passive user, Ultra Active user (95% of $) •  What can I do to make a passive user become Ultra Active ? •  Every gamer need to understand: –  AVG(REV) by country by Platform, by user
  • 14. 14 •  You need to compute a real time predicted revenue or rtPR for your user worldwide: How do you compute this formula for your game ? rtPR = (AVG(Ad$/Month)/User + AVG(In app$/month)/User) * P(LT) *1000 “ Can not optimize for you don’t measure” – Naghi Prasad The most important metric
  • 16. 16 •  User engagement = return rate, session frequency, session length, time lapsed between sessions, intensity of play, average number of days played per week •  Payback Days: Cost - LTV •  Predicted churn: #User at risk of leaving based on user lifetime at a given time •  Remaining lifetime: Predicted #of days remaining for users •  Predicted lifetime value: $ and time associated to a user •  App store ranking: Rank in the app store •  DAU: Daily average users •  CPI: Cost Per install Metrics you need to put in place
  • 17. 17 You are ready to start global CPI campaigns