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Using GoToWebinar ,[object Object],[object Object],“ Raise your Hand” to interrupt us at any time Talk to us by typing into the questions box
What is EditMe? ,[object Object],[object Object],[object Object]
About Aaron Strout ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Take it away Aaron!
A Little Bit About Where I Work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Powered is a full-service social media agency with scale helping brands and their agencies fully capitalize on the benefits of their social initiatives
We’ve Learned a Thing Along the Way…
Engaging Your Customers Across the Social Web ,[object Object]
Be Careful of Being too “Tools” focused ,[object Object],[object Object]
Engaging Your Customers Across the Social Web ,[object Object]
Content expertise Inspiration Connections Learning Engagement Revenue advocacy Loyalty Insight Opt-in
Conversation expertise Inspiration Connections Learning Engagement Revenue advocacy Loyalty Insight Opt-in
Engaging Your Customers Across the Social Web ,[object Object]
Understanding the Landscape Who You Know What You Know
Understanding the Landscape Who You Know What You Know
Understanding the Landscape Who You Know What You Know
Engaging Your Customers Across the Social Web ,[object Object]
GOAL: Increase sales of Saucony Originals by supporting creative indie offices and cultural events “ I love that Saucony Originals introduced our office team to obscure sports, it wasn’t the same old softball night. Kube and Field Crumpets and beer. What could be better.” –Saucony Originals Office Team Member Saucony: Offline, Meet Online
Southwest Airlines: Bags Fly Free FB App ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Atkins community Custom interactive tools Atkins Community
[object Object],[object Object],[object Object],[object Object],Key Take Aways
Questions? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ask Questions! http://twitter.com/AaronStrout http://twitter.com/PoweredInc http://twitter.com/msmamet http://twitter.com/EditMe Next Webinar:  Get off your ass and do it - a roadmap for making the leap to a Micropreneur model with Mike Taber Register at: http://bit.ly/Taber

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EditMe Webinar: Engaging Your Customers Across The Social Web, with Aaron Strout

Editor's Notes

  1. Hello and welcome to Engaging Your Customers Across the Social Web, a presentation by Aaron Strout, the CMO of Powered, one of the best social media agencies in the country. Today Aaron will lead us in a best practices discussion of social media tools and how to use them to create an engaged community of customers around your brand. Aaron will also discuss real world case studies with some top brands using social media today.
  2. A couple of quick housekeeping notes. Talk to us using GoToWebinar. Aaron has prepared his thoughts on best practices for using social media tools to engage customers, but this is designed to be a fully interactive session. Use GoToWebinar "Questions" to ask a question at any time.
  3. Before I turn it over to Aaron, just a 1 minute overview of EditMe. I promise this is the one and only advertisement you'll see on EditMe here today.
  4. But really we've come here today to learn from Mr. Strout, one of the top social media experts in the land. Lots of people claim to have expertise, but we're fortunate today to have someone who really does walk the walk, not just talk the talk
  5. And with that, I'll switch screens and turn the presentation over to Aaron Strout