Quality is one of the key factors for open educational resources (OER) to gain mainstream acceptance and become part of an open educational practice (OEP) within higher education. Students and teachers need to be able to see the resource’s trustworthiness, target groups, areas of use, context, accessibility etc. What quality criteria can be placed on OER and how do we establish credibility? In this webinar you will meet the following experts in this area: Professor Gráinne Conole (University of Leicester, UK) is a well-known expert in the field of open education and is involved in many international initiatives and organisations. She will describe current work with OER quality issues. She will also give examples of a number of relevant projects. Dr. Ebba Ossiannilsson (University of Lund, Sweden) has recently published a doctoral thesis on quality and benchmarking of e-learning in higher education (http://jultika.oulu.fi/Record/isbn978-952-62-0041-5). She will focus on how benchmarking can be used as a method for quality assurance in an open educational culture. She will also briefly present the main international quality methods in this field.

1. OEP/OEC - A QUESTION OF QUALITY
WWW.OERSWEDEN.SE 2013/02/19

2. Ebba Ossiannilsson, Lund University, Sweden

3. Two focus points
Benchmarking as a
method for quality
enhancement in an
open educational
culture
Main international
quality methods in this
field

4. Benchmarking (e)-learning in higher
education, Oulu University, Finland
How to conduct benchmarking
for (e)-learning?
What are the benefits of
benchmarking (e)-learning?
What challenges are
encountered when attempting
to integrate benchmarking (e)-
learning to general quality
assurance systems?

5. Background
Current known bm/quality methods
The Swedish National Agency of Higher Education,
ELQ
EADTU, E-xcellence+
ESMU, Benchmarking eLearning exercise 2009
The First dual-mode distance learning
benchmarking club

6. The benchmarking process
The locus of
What to
benchmark benchmarking lies
between the current
Take action
Benchmarking
and desirable states
team
of affairs and
contributes to the
transformation
process that
Analyse
benchmarking
information
Benchmarking
partners realizes these
improvements.
Ossiannilsson 2011. Reprinted with permission from SCIRP

7. Personalization…
…take the individuals
perspective on learning
income, course design,
learning mode

8. ©Ossiannilsson E & Landgren L (2011). Essential areas that benchmarking
e-learning ought to cover. Reprinted with permission from Wiley-Blackwell.
….require strong and on-going support, training, motivation, compensation,
and overall policies
…appropriate methods of working (teamwork, project management)
Systematic evaluation leading to continuous improvement (Ossiannilsson
2012)

9. Quality dimensions…
Accessibility Interactivity
Assessments Involvement
Creativity Personalization
Design Ownership
Flexibility Presence
cc by stijnbern
Innovation Transparency
Ossiannilsson 2012

10. Benchmarking benefits and values
Self assess institutions Targets for improvements
Better understand the Strengthen identity,
process strategy, implementation
Measure and compare Enhance reputation
Discover new ideas Respond to national
indicators
Obtain data to support New standard for the
decision making sector
Van Vught, F. (2008)
A practical guide. Benchmarking in European Higher Education

11. New benefits identified, old ones
confirmed
Attitudes Involvement
Collaboration Management
Committment Critical reflections
Cultural issues Teambuilding
Internal dialogue/processes Transparency
Trust
Ossiannilsson 2012

12. Quality - context and stakeholders?
Cc by joguldi
Ossiannilsson 2012

13. Retrospective or prospektive?
Certification
Accreditation
Quality assurance
From control to quality
enhancement
Self-evaluation
Peer review
Some rights reserved by dieselbug2007
Benchmarking
Why, what, when, how , where ?
Ossiannilsson 2012

14. Quality culture – dialectic approach
Quality control
Processmodels
Guidelines
Rules Communication
Standards Trust
Co-operation
Competeces Inclusivness
Innovation/Creativity
CC BY Some rights reserved by Gerd Altmann
Attitudes
Values
Self -evaluation
CC BY Some rights reserved by SeattleClouds.com

15. On changing quality perspectives…
Boundless education Methodoligical changes
Demography Networking
External and internal driven
processes Sustainability
Frame of references Student involvement
Globalisation Technical and digital
development
Harnessing technology and
digital development
Holistic and conceptual …a move from my
Lifelong learning students, my course, my
resorurse….towards all…
Ossiannilsson 2012

16. Our Students
Friesen & Murray,
2011
Our Education Our
Support
Content

19. Emergent themes
Shift from development to OER
practices
Broader notion of open practices –
open learning, teaching and research
Use of social and participatory media
to foster OER communities

20. Rhizome and Serendipity perspectives
Illustration ©Sonesson2012. In © Ossiannilsson 2012

21. Benchlearning
Benchmarking is one way forward in relation to
quality and quality by learning from others and
by oneself.
Consequently, as benchmarking is all about
quality enhancement and improvement,
probably the way forward will be
benchlearning.
Doctoral dissertation. Ossiannilsson, E (2012) Benchmarking e-learning in higher education: lessons learned from
international projects. Doctoral Dissertation. Oulu University, Finland.

23. Caring is sharing, sharing is caring
Footprints
W:www.oulu.fi; www.lu.se/ced
E:Ebba.Ossiannilsson@oulu.fi
E:Ebba.Ossiannilsson@ced.lu.se
FB:Ebba Ossiannilsson
T:@EbbaOssian
Phone: +4670995448
S:http://www.slideshare.net/Ebba
Ossiann
Ossiannilsson 2013