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Net Neutrality:
why it matters
Dr Chris Marsden
School of Law, University of Essex
SCRIPT 10th Anniversary,
Edinburgh 8 June 2012
Internet and the University of Essex
Universities invented Internet in 1968
UK (UCL) early partner of US institutions
Though Norway was first international link

Essex 9th in UK for Research (2001-8 RAE)
Top 20 global ‘universities under 50’
 With UEA, Sussex etc.
A Robbins university founded 1964
Wivenhoe just outside Colchester
Significant interaction with BT Labs (nearby)
Notably on computing, telecoms and users
Where? Wivenhoe near Colchester
Wivenhoe Park painted by Constable
Essex as a European University




Stansted Airport 33 miles
London by train 47 minutes
What matters?
• The future of the Internet
• The future of European
  communications policy
• European consumers and citizens
• Monopoly and protection of
  fundamental rights
• Competition
Back in 2007…
8   8/9/2012
‘Negative neutrality’

         or


Net neutrality ‘lite’
         9    8/9/2012
NN as microcosm of European telecoms policy failures

Because we get it wrong on all these levels:
1. We generalize from the particular
2. We pretend competition solves the
   problem
3. We pretend to be technologically neutral
4. We regulate asymmetrically
5. We don’t provide effective protection for
   consumers
6. We don’t protect freedom of expression
7. We don’t understand Internet innovation
Competition is not the answer
• Standard 1990s answer to 1980s
  monopoly problem
•   We are still in some Chicago School fantasy
•   ‘American problem’ – so why US solution;-)
• All ISPs have incentives to block
• file-sharing and VOIP
• Naked DSL anyone?
• Why do we still have voice telephony?
Playing together?
Ofcom: ‘no formal complaints’

• BEREC (2010) Response to the
•   European Commission’s consultation on the open
    Internet and net neutrality in Europe,
•   BoR (10)42
• Charlie Dunstone, Chairman, TalkTalk:
• “We shape traffic to restrict P2P users.
  I get hate mail at home from people
  when that means we restrict their ability
  to play games.”
Ofcom International Conference, Nov 2006
“I’ve got 2 people that have said
they’re going to kill me
as a result of not allowing
them to play certain games.
From our point of view, it’s not about security, it’s
about trying to figure out what type of traffic it is.”
One size does not fit all
• Generalising from the particular
• Five MNOs in UK – one of which (3) acts for
  consumer interest
• Swedish mobile cartels
• Berlusconi created specific Italian issues
• Romania has fibre and 450MHz 4G
• UK has no 4G nor any sign of it!
Technological neutrality?
• Mobile is not fixed!
• Cable is not DSL
• Why pretend that we can solve this in
  a platform-neutral manner
• Architecture matters!
Competition as solution
• In whose definition?
• Third pipe
•   Or as Martin Cave explained in 2009, 1.5 pipes!
• Two competing wholesale fixed
  networks
Or in a picture…
Asymmetrical regulation
• Fixed incumbent regulated as SMP
• But problem is not retailers of that
  wholesale network
• Why don’t we ex ante regulate?
• NOT cable monopolist
• NOR satellite/ISP combine
• Must carry
• Due prominence
Consumer law and redress
• What’s the problem?
•   ‘Anecdote’ is not evidence
•   Nor is ex post an effective remedy
• Ofcom in trouble on transparency and
  switching
•   Transparency like mobile pricing?
•   Switching like: let them eat cake?
Prosumer Law
• I have made an extended argument
  for prosumers to be protected
• Paper at ECPR Regulation &
  Governance
•   Exeter 27 June
• Book MIT Press 2013, with Ian Brown
ISPs as police?




                  24   8/9/2012
What innovation?
• Value chain analysis
• Problem – innovation at content-app-
  services level
•   Providing fibre is not innovation by ISPs!
• So whole basis of policy is flawed
•   Do telecoms regulators understand the Internet?
•   Are politicians ignorami?
Citizens’ rights
• ‘Internet’ is unrestricted
• Restriction is censorship
•   Ed Vaizey’s nonsense comments
•   Tim Berners Lee tells the truth
• La Rue (UNHRC) and Akdeniz (OSCE)
•   It’s the right to communicate
Book launched
                                  February 2010
                                  100,000
                                  downloads
                                  first 2 months

                                  Second
                                  paperback
                                  edition 2015
27   Check against delivery participants only

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Why net neutrality matters

  • 1. Net Neutrality: why it matters Dr Chris Marsden School of Law, University of Essex SCRIPT 10th Anniversary, Edinburgh 8 June 2012
  • 2. Internet and the University of Essex Universities invented Internet in 1968 UK (UCL) early partner of US institutions Though Norway was first international link Essex 9th in UK for Research (2001-8 RAE) Top 20 global ‘universities under 50’  With UEA, Sussex etc. A Robbins university founded 1964 Wivenhoe just outside Colchester Significant interaction with BT Labs (nearby) Notably on computing, telecoms and users
  • 3. Where? Wivenhoe near Colchester
  • 4. Wivenhoe Park painted by Constable
  • 5. Essex as a European University Stansted Airport 33 miles London by train 47 minutes
  • 6. What matters? • The future of the Internet • The future of European communications policy • European consumers and citizens • Monopoly and protection of fundamental rights • Competition
  • 8. 8 8/9/2012
  • 9. ‘Negative neutrality’ or Net neutrality ‘lite’ 9 8/9/2012
  • 10. NN as microcosm of European telecoms policy failures Because we get it wrong on all these levels: 1. We generalize from the particular 2. We pretend competition solves the problem 3. We pretend to be technologically neutral 4. We regulate asymmetrically 5. We don’t provide effective protection for consumers 6. We don’t protect freedom of expression 7. We don’t understand Internet innovation
  • 11. Competition is not the answer • Standard 1990s answer to 1980s monopoly problem • We are still in some Chicago School fantasy • ‘American problem’ – so why US solution;-) • All ISPs have incentives to block • file-sharing and VOIP • Naked DSL anyone? • Why do we still have voice telephony?
  • 13. Ofcom: ‘no formal complaints’ • BEREC (2010) Response to the • European Commission’s consultation on the open Internet and net neutrality in Europe, • BoR (10)42 • Charlie Dunstone, Chairman, TalkTalk: • “We shape traffic to restrict P2P users. I get hate mail at home from people when that means we restrict their ability to play games.”
  • 14.
  • 15. Ofcom International Conference, Nov 2006 “I’ve got 2 people that have said they’re going to kill me as a result of not allowing them to play certain games. From our point of view, it’s not about security, it’s about trying to figure out what type of traffic it is.”
  • 16. One size does not fit all • Generalising from the particular • Five MNOs in UK – one of which (3) acts for consumer interest • Swedish mobile cartels • Berlusconi created specific Italian issues • Romania has fibre and 450MHz 4G • UK has no 4G nor any sign of it!
  • 17. Technological neutrality? • Mobile is not fixed! • Cable is not DSL • Why pretend that we can solve this in a platform-neutral manner • Architecture matters!
  • 18. Competition as solution • In whose definition? • Third pipe • Or as Martin Cave explained in 2009, 1.5 pipes! • Two competing wholesale fixed networks
  • 19. Or in a picture…
  • 20. Asymmetrical regulation • Fixed incumbent regulated as SMP • But problem is not retailers of that wholesale network • Why don’t we ex ante regulate? • NOT cable monopolist • NOR satellite/ISP combine • Must carry • Due prominence
  • 21. Consumer law and redress • What’s the problem? • ‘Anecdote’ is not evidence • Nor is ex post an effective remedy • Ofcom in trouble on transparency and switching • Transparency like mobile pricing? • Switching like: let them eat cake?
  • 22. Prosumer Law • I have made an extended argument for prosumers to be protected • Paper at ECPR Regulation & Governance • Exeter 27 June • Book MIT Press 2013, with Ian Brown
  • 23.
  • 24. ISPs as police? 24 8/9/2012
  • 25. What innovation? • Value chain analysis • Problem – innovation at content-app- services level • Providing fibre is not innovation by ISPs! • So whole basis of policy is flawed • Do telecoms regulators understand the Internet? • Are politicians ignorami?
  • 26. Citizens’ rights • ‘Internet’ is unrestricted • Restriction is censorship • Ed Vaizey’s nonsense comments • Tim Berners Lee tells the truth • La Rue (UNHRC) and Akdeniz (OSCE) • It’s the right to communicate
  • 27. Book launched February 2010 100,000 downloads first 2 months Second paperback edition 2015 27 Check against delivery participants only