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77 Avenue des Champs Elysées
Ingrid Nappi-Choulet                                              Main features
ESSEC Business School, 2008
                                                                  cross-disciplinary case
English & French Multimedia CD-ROM/online version                 Real Estate
Instructor CD-ROM + 8 instructor videos                           Europe
                                                                  Paris

IN BRIEF
This case study places students in the position of a property asset manager who must
analyse the Paris commercial property market of 2002 and make a decision on whether
or not to sell a property on the Champs-Elysees. In studying the case, students will
discover Grosvenor, one of the largest UK-based real estate investors and developers in
Europe and worldwide. They will also learn how to analyse property markets and manage
a cash flow analysis. Students have to decide if this is the best time to sell the property.
This case contains 15 minutes of video: 4 interviews with Grosvenor's members
(managing director, head of asset management, and financial planning manager).
Photos, graphs and figures illustrate the short texts and make the case user friendly. The
instructor version includes a detailed teaching manual with a PowerPoint presentation
and corrections of Excel sheets.

TOPICS
Real estate; Paris; France; Office market; Retail market; Property market; Cash flow
analysis; Commercial property market; Valuation



Adidas and the renewal of the football shoes
Thierry Lardinoit, Emmanuelle Le Nagard, V. Montalescot
ESSEC Business School, 2007                                       Main features

English Multimedia CD-ROM/online version                          Sport industry
Instructor CD-ROM + videos                                        Marketing plan
                                                                  Europe

IN BRIEF
This multimedia case study puts students in the shoes of the marketing manager of the
football division of adidas, at the end of 2002. He has to prepare an important meeting at
the headquarters of adidas in Germany, in order to prepare the strategic marketing plan
for the next few years. In the first part of the case, students will have to start by
convincing the different marketing managers of adidas to allocate more money for the
football division and will then have to determine the best strategy for adidas in terms of
core target and brand positioning. In the second part of the case, students will have to
help the marketing manager to develop and launch a new football boot, by writing a brief
for both the design and the advertising agency. This case contains 18 minutes of video:
television (TV) advertisements and presentations by the football marketing manager.

TOPICS
New product launch; New product development; Marketing strategy; Sports marketing;
Segmentation; Positioning
Barbie: the American I-Doll
Michel Phan                                                      Main features
ESSEC Business School, 2005
                                                                 Global marketing
English Hardcopy Black & White                                   Latin America
English Pdf version                                              Middle East
14 p. + Teaching Note                                            Cultural Issues



IN BRIEF
This case study is about the global marketing strategy employed by Mattel Inc to market
the Barbie doll around the world. It specifically focuses on Latin America, Middle East and
Japan where the doll did not experience the same level of success. The case helps
students understand the cultural (and to some extent religious) intricacies of developing
and marketing a doll such as Barbie. The case also highlights the competitive challenges
faced by Mattel in Latin America as well as the distribution and licensing issues in Japan.
Finally the case invites the students to think of the cultural and religious influences on
children’s toy preferences. This case has been designed for undergraduate, MBA and
other graduate students studying international marketing or cross-cultural management.
The case has been intended for classroom discussions only.

TOPICS
International marketing; Consumer behaviour; Children’s preference/behaviour; Cross-
cultural management; Political influence; International competition; Distribution;
Strategic alliance; Business partnership; National culture; Market research; Market
expansion strategy; Globalisation; Japan,




Benq-Siemens : globalization of production and
markets (A & B)
Anastasios Karamanos                                             Main features
ESSEC Business School, 2008
                                                                 Europe
English Hardcopy Black & White                                   Korea
English Pdf version                                              Mergers & Acquisitions
39 p. + Teaching Note


IN BRIEF
BenQ Mobile Division has just merged with the Siemens Mobile Division and needs to
establish the source of competitive advantage for the combined entity. There is detailed
discussion of the situations of the two partners before the merger, the challenges they
were facing, and the logic for the merger. What is the appropriate international strategy
for BenQ-Siemens to deliver market share growth in global mobile handset market? Does
BenQ-Siemens have a distinct dual advantage of being both low-cost and differentiated?

TOPICS
Mergers and acquisitions (M&A); Telecommunication industry; Synergies in M&A; Mobile
devices markets; Restructuring; Cultural issues in acquisitions
Danone Dairy Turkey: Brand portfolio strategy
Danielle Viens
ESSEC Business School, 2008                                   Main features
English & French Multimedia CD-ROM/online version             Global marketing
Instructor CD-ROM + Videos                                    Latin America
                                                              Middle East
                                                              Cultural Issues

IN BRIEF
This multimedia case study shows how to overcome a difficult business situation and to
achieve market leadership. It puts you in the position of the marketing manager of
Danone Dairy Turkey in 2002, when the country went through a severe economic crisis.
Sales volumes and profitability collapsed and the company had to completely reconsider
its strategy and marketing plans. You have to analyse the business environment,
competition, Danone's brand portfolio performance and try to make the best decisions to
reignite top line growth. You will discover the specifics of marketing management in an
emerging economy and in particularly challenging business conditions. The instructor
version includes a detailed teaching manual with a PowerPoint presentation and
corrections of Excel sheets.

TOPICS
Brand portfolio; Pricing policy; Brand strategy; Emerging economy; Marketing budget;
Economic crisis




Danone Group: Rumours of Takeovers
Francis Declerck
ESSEC Business School, 2009
                                                              Main features
English Hardcopy Black & White
                                                              Global finance
English Pdf version
                                                              France
9 p.


IN BRIEF
The case is based on reports of rumours of takeover on Danone group in July 2005. It is
focused on defence mechanisms against takeover before and after the announcement of
takeover, and also on possible measures to face rumours.

TOPICS
Finance. Takeovers; Mergers&Acquisitions; Anti-Takeover defense mechanisms
Evolution of Alstom: Role of the french state
Ashok Som; Boris Gbahoue
ESSEC Business School, 2004
                                                                   Main features
English Hardcopy Black & White
                                                                   Global approach
English Pdf version
                                                                   Europe
20 p. + Teaching Note
                                                                   International Strategy


IN BRIEF
The case tries to illustrate the evolution of a French conglomerate and its relationship
with the French state since its inception in 1898. Historically the French state has helped
Alstom from its inception starting from establishing its technological prestige through the
TGV project, de-merging Alstom from Alcatel, and finally when refinancing Alstom with a
bail-out package of 3.4 billion euros to prevent it from going bankrupt. The case tries to
understand the issues of competitive advantage of nations and the role of the state in the
light of the Alstom example.

TOPICS
Competitive advantage of nations; Role of state; International strategy; Competition
policy; French business environment; European Commission; Bailout; French engineering
company; Alstom; France




Lafarge: from a French cement company to a global
leader
Ashok Som                                                          Main features
ESSEC Business School, 2004
                                                                   short international
English Hardcopy Black & White                                     management
English Pdf version                                                Asia
23 p. + Teaching Note + Vidéo                                      India/China comparison


IN BRIEF
The case deals with both the issues of internal restructuring of Lafarge to fuel its external
strategy of growth and it traces the process of internationalisation of a French cement
producer. The case also examines the basis for globalisation of what many would think of
as a very 'local business'. It presents an opportunity to examine the logic of global
competitive moves. A video is available to accompany this case.

TOPICS
Internationalisation ; Managing global corporations ; Industry consolidation ; Strategy ;
Competitive analysis ; Competitive dynamics ; Transnational ; Change ; Restructuring ;
Culture ; Co-ordination ; Cross-border integration ; Human Resources ; Building
materials and the cement industry ; France
Industry Building materials, cement
LVMH: Career development through international
mobility                           Main features
Jean-Luc Cerdin
ESSEC Business School, 2003                                      International Human
Under Revision                                                   Ressources Management
                                                                 Luxury
English Hardcopy Black & White
English Pdf version                                              Ecch European Case
20 p. + Teaching Note                                            Awards Category Winner
                                                                 2006

IN BRIEF
This case gives students an opportunity to consider the international transfer policy of a
global firm. The case also aims at presenting the challenges faced by a multinational
company in regards to expatriation. The case helps students answer the following
questions 'Why do firms expatriate?' and 'How do firms expatriate?' Clearly, most
international assignments at Moet-Hennessy Louis Vuitton (LVMH) are part of a career
development scheme, which explains the specificity of LVMH's international mobility
policy. The case gives many clues to understand the rationale behind this policy, such as
the group's structure, growth and history, its human resources needs and its specific
market. The case aims at exposing the dual nature of an expatriation, with both 'hard'
and 'soft' aspects including compensation packages and security benefits, support and
intercultural training. The case also helps students reflect upon the determinants of a
successful expatriation and on the impact of organisational structure on career
development policies.

TOPICS
Expatriation; International assignment; Career management; Career development;
International careers; International adjustment; Luxury industry; International human
resource management; International talents; International recruitment; Intercultural
training; Repatriation; Compensation; Security benefits




LVMH: Managing the multi-brand conglomerate
Ashok Som
ESSEC Business School, 2004                                      Main features
English Hardcopy Black & White                                   Global strategy
English Pdf and slideshow version                                Luxury
22 p. + Teaching Note


IN BRIEF
The case discusses the following critical challenges for LVMH: (1) sustaining its organic
growth strategy; (2) competition strategy; (3) managing multi-brand strategy with star
brands; (4) managing a decentralised conglomerate; (5) leadership and charisma of
Bernard Arnault in creating, maintaining and managing a global conglomerate; and (6)
people issues in the luxury industry.

TOPICS
Restructuring; Redesign; Liberalisation; Privatisation; Industry transformation; Indian
automobile industry; Strategy; Change; Cross-culture integration of Indian and Japanese
management practices; Co-ordination; Integration; Differentiation; Strategic human
resources; India
Mittal-Steel: Managing the consolidation
Ashok Som
ESSEC Business School, 2008                                       Main features

English Hardcopy Black & White                                    India
English Pdf & slideshow version                                   Europe
26 p. + Teaching Note                                             Turnaround
                                                                  Emerging MNCs

IN BRIEF
The case discusses: (1) the characteristics of the steel industry, long seen as unattractive
and unprofitable; (2) the prospects for growth in mature and emerging markets with
product differentiation and R&D; (3) the logic of consolidation and globalisation in the
steel industry; (4) the know-how that Mittal Steel developed in turning sick plants into
profitable plants and in integrating acquisitions worldwide to create true synergies; and
(5) the business models of Arcelor and Mittal given the changing landscape of the steel
industry.

TOPICS
Globalisation; Industry consolidation; Steel; Growth; Emerging markets; M&A (mergers
and acquisitions); Corporate governance; Management style; Culture; Family business;
Arcelor; Indian entrepreneur; Integration; Turnaround; Emerging MNCs (Multinational
corporations)




Moulin Rouge
Carole Donada ; Jean-Marc Xuereb ; O. Villalon                    Main features
ESSEC Business School, 2006
Under Revision                                                    Luxury
                                                                  Entertainment
French or English Hardcopy Black & White                          France
French or English Pdf version                                     Paris
38 p. + Teaching Note + Video
                                                                  Prix Wilfrid Laurier

IN BRIEF
The case discusses the following critical challenges for LVMH: (1) sustaining its organic
growth strategy; (2) competition strategy; (3) managing multi-brand strategy with star
brands; (4) managing a decentralised conglomerate; (5) leadership and charisma of
Bernard Arnault in creating, maintaining and managing a global conglomerate; and (6)
people issues in the luxury industry.

TOPICS
Restructuring; Redesign; Liberalisation; Privatisation; Industry transformation; Indian
automobile industry; Strategy; Change; Cross-culture integration of Indian and Japanese
management practices; Co-ordination; Integration; Differentiation; Strategic human
resources; India
Plaza Athénée Paris: Service innovation in a luxury
hotel                                 Main features
Michel Phan
ESSEC Business School, 2007                                      Luxury
                                                                 Hospitality industry
English Multimedia CD-ROM/online version                         Service Marketing
Instructor CD-ROM + 16 videos                                    Innovation
                                                                 Paris

IN BRIEF
This case study shows how the Plaza Athenee Paris, a French luxury hotel of the
Dorchester Collection, has emerged over the years as a reference in service innovation.
Via the case, students will discover: (1) the successful innovation process used and the
secrets of this success; (2) strong management leadership; (3) a shared corporate
culture; (4) an adapted organisational structure; and (5) a family of highly-motivated
employees. The key challenge for the hotel remains the maintenance of its leadership in
terms of service innovation for the years to come without compromising its identity. In
this case, students are being asked to give recommendations on how to maintain the
hotel leadership in terms of service innovations. This multimedia case contains 16
interviews with the hotel management team and clients. The instructor version includes a
complete pedagogical guide to conducting class discussion.

TOPICS
Services marketing; Service innovation; Service management; Hospitality; Luxury;
Luxury services; Innovation; Innovation process; Innovation management




Plenium Service Informatique
José-Miguel Gaspar, M. Burlacu                                   Main features
ESSEC Business School, 2009
                                                                 Finance
English Hardcopy Black & White                                   French LBO
English Pdf version                                              Startup
20 p. + Teaching Note


IN BRIEF
In early 2006, the CEO of a French IT services startup faces the challenge of buying out
the firm's founder and majority partner. The case describes the company and its business
model, the structuring of the buyout, and the terms of the deal. The transaction featured
a substantial amount of leverage (about 50% of the price), and a holding company
structure eligible for tax integration. Students are asked to evaluate the price, check the
debt capacity of the target, and value the tax benefits of debt utilisation. The case also
exposes students to the difficulties and risks involved in this kind of deal.

TOPICS
Corporate finance; Valuation; Leveraged buyouts
Raffles Hotel Singapore                                            Main features
Michel Phan
ESSEC Business School, 2009                                        Luxury
                                                                   Hospitality industry
                                                                   Service Marketing
English Multimedia CD-ROM/online version                           Asia
Instructor CD-ROM + videos                                         Singapore


IN BRIEF
This case study shows how the Raffles Hotel Singapore has been successfully renovated
to its 1915's splendor while preserving its colonial charms and historical heritage. This
renovation has met great interests from international guests, especially those from the
USA, UK, Germany, Australia and Japan.
However it fails to attract more Asian guests to its premises. Despite its (only) 103 fully
renovated suites the Raffles Hotel Singapore is still facing the increasing competition
from other luxury hotel chains such as the Ritz-Carlton, Four Seasons, Marriott and St
Regis. With its average annual occupancy rate of 80%, there is still room for
improvement at the Raffles Hotel Singapore. The key question is how can the hotel
attract more Asian guests without discounting neither its prices nor what has made it
such a unique property in Southeast Asia?




Technical notes (A, B & C): Global luxury industry
Ashok Som, M. Brische, S. Shetty
ESSEC Business School, 2006                                        Main features

English Hardcopy Black & White                                     Luxury
English Pdf version                                                Global approach
21 p. /24 p. /8 p.                                                 Emerging markets
                                                                   China / India

IN BRIEF
This is a three-case series. Technical note A gives a broad overview of the global luxury
industry. It tries to define the industry, discusses the trends in the industry, demand and
supply and reasons for the intense competition that characterises this sector. It touches
upon the key players, their background, their challenges, their strategies and their
respective challenges and weaknesses.
Technical note B gives an overview of the global luxury industry providing an in-depth
analysis of the luxury industry in emerging markets, notably China and India.
Technical note C provides an in-depth analysis of the issues that individual luxury
companies face and the industry as a whole is facing in emerging markets.



TOPICS
Luxury; Brands; Competition; Italy; France; Moet Hennessy-Louis Vuitton (LVMH);
Richemont; Pinault-Printemps-Redoute (PPR); Gucci; Chanel ; Burberry; Swatch;
Hermes; L'Oreal; Market size; Middle-class; Retail; India; China; Russia;



BARBIE: THE AMERICAN I-DOLL
M. Phan
ESSEC Business School, 2005
English Hardcopy Black & White                                     Main features
English Pdf version
                                                                   Global approach
                                                                   Brand
IN BRIEF
This case study is about the global marketing strategy
employed by Mattel Inc to market the Barbie doll around the world. It specifically focuses
on Latin America, Middle East and Japan where the doll did not experience the same level
of success. The case helps students understand the cultural (and to some extent
religious) intricacies of developing and marketing a doll such as Barbie. The case also
highlights the competitive challenges faced by Mattel in Latin America as well as the
distribution and licensing issues in Japan. Finally the case invites the students to think of
the cultural and religious influences on children’s toy preferences. This case has been
designed for undergraduate, MBA and other graduate students studying international
marketing or cross-cultural management.

TOPICS
International marketing; Consumer behaviour; Children’s preference/behaviour; Cross-
cultural management; Political influence; International competition; Distribution;
Strategic alliance; Business partnership; National culture; Market research; Market
expansion strategy; Globalisation; Japan,




RED BULL OR BLACK DEVIL?
M. Phan

ESSEC Business School, 2009                                        Main features

English Hardcopy Black & White                                     Social responsability
English Pdf version                                                Ethics


IN BRIEF
This case study is about corporate social responsibility (CSR) and ethical issues raised by
the marketing tactics used by Red Bull to market its product in the United States. It
specifically focuses on distribution and communication issues. The case helps raise
students’ awareness and interests in ethical marketing and CSR. This case has been
designed for undergraduate, MBA and other graduate students studying social marketing
or CSR management. The case has been intended for classroom discussions only.

TOPICS
Ethics; Corporate social responsibility (CSR); Marketing; Ethical marketing; Distribution;
Marketing communication

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Catalogue ESSEC business cases

  • 1.
  • 2. 77 Avenue des Champs Elysées Ingrid Nappi-Choulet Main features ESSEC Business School, 2008 cross-disciplinary case English & French Multimedia CD-ROM/online version Real Estate Instructor CD-ROM + 8 instructor videos Europe Paris IN BRIEF This case study places students in the position of a property asset manager who must analyse the Paris commercial property market of 2002 and make a decision on whether or not to sell a property on the Champs-Elysees. In studying the case, students will discover Grosvenor, one of the largest UK-based real estate investors and developers in Europe and worldwide. They will also learn how to analyse property markets and manage a cash flow analysis. Students have to decide if this is the best time to sell the property. This case contains 15 minutes of video: 4 interviews with Grosvenor's members (managing director, head of asset management, and financial planning manager). Photos, graphs and figures illustrate the short texts and make the case user friendly. The instructor version includes a detailed teaching manual with a PowerPoint presentation and corrections of Excel sheets. TOPICS Real estate; Paris; France; Office market; Retail market; Property market; Cash flow analysis; Commercial property market; Valuation Adidas and the renewal of the football shoes Thierry Lardinoit, Emmanuelle Le Nagard, V. Montalescot ESSEC Business School, 2007 Main features English Multimedia CD-ROM/online version Sport industry Instructor CD-ROM + videos Marketing plan Europe IN BRIEF This multimedia case study puts students in the shoes of the marketing manager of the football division of adidas, at the end of 2002. He has to prepare an important meeting at the headquarters of adidas in Germany, in order to prepare the strategic marketing plan for the next few years. In the first part of the case, students will have to start by convincing the different marketing managers of adidas to allocate more money for the football division and will then have to determine the best strategy for adidas in terms of core target and brand positioning. In the second part of the case, students will have to help the marketing manager to develop and launch a new football boot, by writing a brief for both the design and the advertising agency. This case contains 18 minutes of video: television (TV) advertisements and presentations by the football marketing manager. TOPICS New product launch; New product development; Marketing strategy; Sports marketing; Segmentation; Positioning
  • 3. Barbie: the American I-Doll Michel Phan Main features ESSEC Business School, 2005 Global marketing English Hardcopy Black & White Latin America English Pdf version Middle East 14 p. + Teaching Note Cultural Issues IN BRIEF This case study is about the global marketing strategy employed by Mattel Inc to market the Barbie doll around the world. It specifically focuses on Latin America, Middle East and Japan where the doll did not experience the same level of success. The case helps students understand the cultural (and to some extent religious) intricacies of developing and marketing a doll such as Barbie. The case also highlights the competitive challenges faced by Mattel in Latin America as well as the distribution and licensing issues in Japan. Finally the case invites the students to think of the cultural and religious influences on children’s toy preferences. This case has been designed for undergraduate, MBA and other graduate students studying international marketing or cross-cultural management. The case has been intended for classroom discussions only. TOPICS International marketing; Consumer behaviour; Children’s preference/behaviour; Cross- cultural management; Political influence; International competition; Distribution; Strategic alliance; Business partnership; National culture; Market research; Market expansion strategy; Globalisation; Japan, Benq-Siemens : globalization of production and markets (A & B) Anastasios Karamanos Main features ESSEC Business School, 2008 Europe English Hardcopy Black & White Korea English Pdf version Mergers & Acquisitions 39 p. + Teaching Note IN BRIEF BenQ Mobile Division has just merged with the Siemens Mobile Division and needs to establish the source of competitive advantage for the combined entity. There is detailed discussion of the situations of the two partners before the merger, the challenges they were facing, and the logic for the merger. What is the appropriate international strategy for BenQ-Siemens to deliver market share growth in global mobile handset market? Does BenQ-Siemens have a distinct dual advantage of being both low-cost and differentiated? TOPICS Mergers and acquisitions (M&A); Telecommunication industry; Synergies in M&A; Mobile devices markets; Restructuring; Cultural issues in acquisitions
  • 4. Danone Dairy Turkey: Brand portfolio strategy Danielle Viens ESSEC Business School, 2008 Main features English & French Multimedia CD-ROM/online version Global marketing Instructor CD-ROM + Videos Latin America Middle East Cultural Issues IN BRIEF This multimedia case study shows how to overcome a difficult business situation and to achieve market leadership. It puts you in the position of the marketing manager of Danone Dairy Turkey in 2002, when the country went through a severe economic crisis. Sales volumes and profitability collapsed and the company had to completely reconsider its strategy and marketing plans. You have to analyse the business environment, competition, Danone's brand portfolio performance and try to make the best decisions to reignite top line growth. You will discover the specifics of marketing management in an emerging economy and in particularly challenging business conditions. The instructor version includes a detailed teaching manual with a PowerPoint presentation and corrections of Excel sheets. TOPICS Brand portfolio; Pricing policy; Brand strategy; Emerging economy; Marketing budget; Economic crisis Danone Group: Rumours of Takeovers Francis Declerck ESSEC Business School, 2009 Main features English Hardcopy Black & White Global finance English Pdf version France 9 p. IN BRIEF The case is based on reports of rumours of takeover on Danone group in July 2005. It is focused on defence mechanisms against takeover before and after the announcement of takeover, and also on possible measures to face rumours. TOPICS Finance. Takeovers; Mergers&Acquisitions; Anti-Takeover defense mechanisms
  • 5. Evolution of Alstom: Role of the french state Ashok Som; Boris Gbahoue ESSEC Business School, 2004 Main features English Hardcopy Black & White Global approach English Pdf version Europe 20 p. + Teaching Note International Strategy IN BRIEF The case tries to illustrate the evolution of a French conglomerate and its relationship with the French state since its inception in 1898. Historically the French state has helped Alstom from its inception starting from establishing its technological prestige through the TGV project, de-merging Alstom from Alcatel, and finally when refinancing Alstom with a bail-out package of 3.4 billion euros to prevent it from going bankrupt. The case tries to understand the issues of competitive advantage of nations and the role of the state in the light of the Alstom example. TOPICS Competitive advantage of nations; Role of state; International strategy; Competition policy; French business environment; European Commission; Bailout; French engineering company; Alstom; France Lafarge: from a French cement company to a global leader Ashok Som Main features ESSEC Business School, 2004 short international English Hardcopy Black & White management English Pdf version Asia 23 p. + Teaching Note + Vidéo India/China comparison IN BRIEF The case deals with both the issues of internal restructuring of Lafarge to fuel its external strategy of growth and it traces the process of internationalisation of a French cement producer. The case also examines the basis for globalisation of what many would think of as a very 'local business'. It presents an opportunity to examine the logic of global competitive moves. A video is available to accompany this case. TOPICS Internationalisation ; Managing global corporations ; Industry consolidation ; Strategy ; Competitive analysis ; Competitive dynamics ; Transnational ; Change ; Restructuring ; Culture ; Co-ordination ; Cross-border integration ; Human Resources ; Building materials and the cement industry ; France Industry Building materials, cement
  • 6. LVMH: Career development through international mobility Main features Jean-Luc Cerdin ESSEC Business School, 2003 International Human Under Revision Ressources Management Luxury English Hardcopy Black & White English Pdf version Ecch European Case 20 p. + Teaching Note Awards Category Winner 2006 IN BRIEF This case gives students an opportunity to consider the international transfer policy of a global firm. The case also aims at presenting the challenges faced by a multinational company in regards to expatriation. The case helps students answer the following questions 'Why do firms expatriate?' and 'How do firms expatriate?' Clearly, most international assignments at Moet-Hennessy Louis Vuitton (LVMH) are part of a career development scheme, which explains the specificity of LVMH's international mobility policy. The case gives many clues to understand the rationale behind this policy, such as the group's structure, growth and history, its human resources needs and its specific market. The case aims at exposing the dual nature of an expatriation, with both 'hard' and 'soft' aspects including compensation packages and security benefits, support and intercultural training. The case also helps students reflect upon the determinants of a successful expatriation and on the impact of organisational structure on career development policies. TOPICS Expatriation; International assignment; Career management; Career development; International careers; International adjustment; Luxury industry; International human resource management; International talents; International recruitment; Intercultural training; Repatriation; Compensation; Security benefits LVMH: Managing the multi-brand conglomerate Ashok Som ESSEC Business School, 2004 Main features English Hardcopy Black & White Global strategy English Pdf and slideshow version Luxury 22 p. + Teaching Note IN BRIEF The case discusses the following critical challenges for LVMH: (1) sustaining its organic growth strategy; (2) competition strategy; (3) managing multi-brand strategy with star brands; (4) managing a decentralised conglomerate; (5) leadership and charisma of Bernard Arnault in creating, maintaining and managing a global conglomerate; and (6) people issues in the luxury industry. TOPICS Restructuring; Redesign; Liberalisation; Privatisation; Industry transformation; Indian automobile industry; Strategy; Change; Cross-culture integration of Indian and Japanese management practices; Co-ordination; Integration; Differentiation; Strategic human resources; India
  • 7. Mittal-Steel: Managing the consolidation Ashok Som ESSEC Business School, 2008 Main features English Hardcopy Black & White India English Pdf & slideshow version Europe 26 p. + Teaching Note Turnaround Emerging MNCs IN BRIEF The case discusses: (1) the characteristics of the steel industry, long seen as unattractive and unprofitable; (2) the prospects for growth in mature and emerging markets with product differentiation and R&D; (3) the logic of consolidation and globalisation in the steel industry; (4) the know-how that Mittal Steel developed in turning sick plants into profitable plants and in integrating acquisitions worldwide to create true synergies; and (5) the business models of Arcelor and Mittal given the changing landscape of the steel industry. TOPICS Globalisation; Industry consolidation; Steel; Growth; Emerging markets; M&A (mergers and acquisitions); Corporate governance; Management style; Culture; Family business; Arcelor; Indian entrepreneur; Integration; Turnaround; Emerging MNCs (Multinational corporations) Moulin Rouge Carole Donada ; Jean-Marc Xuereb ; O. Villalon Main features ESSEC Business School, 2006 Under Revision Luxury Entertainment French or English Hardcopy Black & White France French or English Pdf version Paris 38 p. + Teaching Note + Video Prix Wilfrid Laurier IN BRIEF The case discusses the following critical challenges for LVMH: (1) sustaining its organic growth strategy; (2) competition strategy; (3) managing multi-brand strategy with star brands; (4) managing a decentralised conglomerate; (5) leadership and charisma of Bernard Arnault in creating, maintaining and managing a global conglomerate; and (6) people issues in the luxury industry. TOPICS Restructuring; Redesign; Liberalisation; Privatisation; Industry transformation; Indian automobile industry; Strategy; Change; Cross-culture integration of Indian and Japanese management practices; Co-ordination; Integration; Differentiation; Strategic human resources; India
  • 8. Plaza Athénée Paris: Service innovation in a luxury hotel Main features Michel Phan ESSEC Business School, 2007 Luxury Hospitality industry English Multimedia CD-ROM/online version Service Marketing Instructor CD-ROM + 16 videos Innovation Paris IN BRIEF This case study shows how the Plaza Athenee Paris, a French luxury hotel of the Dorchester Collection, has emerged over the years as a reference in service innovation. Via the case, students will discover: (1) the successful innovation process used and the secrets of this success; (2) strong management leadership; (3) a shared corporate culture; (4) an adapted organisational structure; and (5) a family of highly-motivated employees. The key challenge for the hotel remains the maintenance of its leadership in terms of service innovation for the years to come without compromising its identity. In this case, students are being asked to give recommendations on how to maintain the hotel leadership in terms of service innovations. This multimedia case contains 16 interviews with the hotel management team and clients. The instructor version includes a complete pedagogical guide to conducting class discussion. TOPICS Services marketing; Service innovation; Service management; Hospitality; Luxury; Luxury services; Innovation; Innovation process; Innovation management Plenium Service Informatique José-Miguel Gaspar, M. Burlacu Main features ESSEC Business School, 2009 Finance English Hardcopy Black & White French LBO English Pdf version Startup 20 p. + Teaching Note IN BRIEF In early 2006, the CEO of a French IT services startup faces the challenge of buying out the firm's founder and majority partner. The case describes the company and its business model, the structuring of the buyout, and the terms of the deal. The transaction featured a substantial amount of leverage (about 50% of the price), and a holding company structure eligible for tax integration. Students are asked to evaluate the price, check the debt capacity of the target, and value the tax benefits of debt utilisation. The case also exposes students to the difficulties and risks involved in this kind of deal. TOPICS Corporate finance; Valuation; Leveraged buyouts
  • 9. Raffles Hotel Singapore Main features Michel Phan ESSEC Business School, 2009 Luxury Hospitality industry Service Marketing English Multimedia CD-ROM/online version Asia Instructor CD-ROM + videos Singapore IN BRIEF This case study shows how the Raffles Hotel Singapore has been successfully renovated to its 1915's splendor while preserving its colonial charms and historical heritage. This renovation has met great interests from international guests, especially those from the USA, UK, Germany, Australia and Japan. However it fails to attract more Asian guests to its premises. Despite its (only) 103 fully renovated suites the Raffles Hotel Singapore is still facing the increasing competition from other luxury hotel chains such as the Ritz-Carlton, Four Seasons, Marriott and St Regis. With its average annual occupancy rate of 80%, there is still room for improvement at the Raffles Hotel Singapore. The key question is how can the hotel attract more Asian guests without discounting neither its prices nor what has made it such a unique property in Southeast Asia? Technical notes (A, B & C): Global luxury industry Ashok Som, M. Brische, S. Shetty ESSEC Business School, 2006 Main features English Hardcopy Black & White Luxury English Pdf version Global approach 21 p. /24 p. /8 p. Emerging markets China / India IN BRIEF This is a three-case series. Technical note A gives a broad overview of the global luxury industry. It tries to define the industry, discusses the trends in the industry, demand and supply and reasons for the intense competition that characterises this sector. It touches upon the key players, their background, their challenges, their strategies and their respective challenges and weaknesses. Technical note B gives an overview of the global luxury industry providing an in-depth analysis of the luxury industry in emerging markets, notably China and India. Technical note C provides an in-depth analysis of the issues that individual luxury companies face and the industry as a whole is facing in emerging markets. TOPICS Luxury; Brands; Competition; Italy; France; Moet Hennessy-Louis Vuitton (LVMH); Richemont; Pinault-Printemps-Redoute (PPR); Gucci; Chanel ; Burberry; Swatch; Hermes; L'Oreal; Market size; Middle-class; Retail; India; China; Russia; BARBIE: THE AMERICAN I-DOLL M. Phan ESSEC Business School, 2005
  • 10. English Hardcopy Black & White Main features English Pdf version Global approach Brand IN BRIEF This case study is about the global marketing strategy employed by Mattel Inc to market the Barbie doll around the world. It specifically focuses on Latin America, Middle East and Japan where the doll did not experience the same level of success. The case helps students understand the cultural (and to some extent religious) intricacies of developing and marketing a doll such as Barbie. The case also highlights the competitive challenges faced by Mattel in Latin America as well as the distribution and licensing issues in Japan. Finally the case invites the students to think of the cultural and religious influences on children’s toy preferences. This case has been designed for undergraduate, MBA and other graduate students studying international marketing or cross-cultural management. TOPICS International marketing; Consumer behaviour; Children’s preference/behaviour; Cross- cultural management; Political influence; International competition; Distribution; Strategic alliance; Business partnership; National culture; Market research; Market expansion strategy; Globalisation; Japan, RED BULL OR BLACK DEVIL? M. Phan ESSEC Business School, 2009 Main features English Hardcopy Black & White Social responsability English Pdf version Ethics IN BRIEF This case study is about corporate social responsibility (CSR) and ethical issues raised by the marketing tactics used by Red Bull to market its product in the United States. It specifically focuses on distribution and communication issues. The case helps raise students’ awareness and interests in ethical marketing and CSR. This case has been designed for undergraduate, MBA and other graduate students studying social marketing or CSR management. The case has been intended for classroom discussions only. TOPICS Ethics; Corporate social responsibility (CSR); Marketing; Ethical marketing; Distribution; Marketing communication