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Location Analytics for

Real Estate
A

K now ledge

Br ie f
Going beyond
Location, Location,
Location
Organizations use Esri® solutions to not only gain
a foothold in the competitive commercial property
market but also run profitable businesses. Successful
companies like EDENS, The Shopping Center
Group, and MacKenzie know that understanding
local markets and being able to convey information
about them to clients are what make the difference
between a commercial space being a boon or a bust.
In this use case, the regional division of a global
commercial real estate company successfully
develops more than 100 projects each year. Its
success means that its market analysis and site
selection services are increasingly in demand. The
company knows it needs to support
•	 Improved interaction, collaboration, and
communication.
•	 In-field analysis that delivers faster and more effective
decision making while reducing execution risk.
•	 A streamlined and improved site selection process
for use by the entire real estate team.
•	 Better marketing tools to promote the best
locations with the most appropriate clients.
Putting it All
Together for Better
Collaboration
The company’s employees have a wealth of
property-specific information. They also have
demographic and market data together with
customer-specific information on success criteria,
real estate financial models, and tenant mix. Prior
investments in smartphones and tablets allow the
company to quickly capture information in the field.
Staff can identify, analyze, and visualize the key
factors influencing the future viability of sites and
developments.
Photos taken on those devices can be easily mixed
with key site attributes. And any in-house support
staff can configure the required attributes using
Microsoft Office, drag the spreadsheet onto a map to
publish the data collection service, then share the app
via e-mail or a web link. In-field staff members simply
open their browser to start collecting important data
and performing analysis without the need for training
or expensive additional software.
Improving collaboration between the central real
estate analysis team, brokers, developers, and in-field
staff allowed the company to
•	 Quickly create understanding of individual sites and
share that with key stakeholders.
•	 Analyze the portfolio based on differences in
demographics, urbanicity, consumer segments, and
competitive locations.
•	 Quantify future revenues, profitability, and
performance against market potential.
•	 Test investment and development options based on
best and highest use.
Enriching Business
Insight to Drive Success
Like most real estate organizations, the company has
invested in a corporate content management system
to support many of its core activities from project
planning to marketing and portfolio management.
With Esri Maps for Office, the company provides
business intelligence analysis in familiar software.
Its ubiquitous use, by every team member and
department, allows the company to create new
workflows that quickly convert property lists—
including sites in development and investment
opportunities—into powerful map stories, rich
infographics, and market insight. Better still, static
screen captures and paper reports are converted into
interactive PowerPoint presentations that mash up
internal and client data with authoritative web maps
and Esri data services.
This transformed the way market insight was created
and shared between stakeholders. Factors driving
success could be easily identified. When new data was
required, it could be quickly gathered and analyzed
within a collaborative framework that leveraged
the experience, insight, and knowledge of different
personnel. Time spent on making decisions was
dramatically reduced, the time saved was invested in
more detailed review and examination of alternative
scenarios that could potentially generate greater
returns with lower cost and risk. The same data that
improved decision making is also repurposed into
more appealing marketing packages that do full
justice to the company’s culture and values.
Reviewing the improvements in its business
performance, the company found that it was able to
exceed industry analysts’ statistics, which typically
predict a 6 percent gain in profitability and 5 percent
improvement in productivity.
“Location, Location, Location”
Is Now Location, Demographics, and Timing
Based on insights gained through this new work
practice and collaboration, the company developed
a range of new client services that maximized existing
staff skills, experience, and knowledge. The company
created unique information products that enhanced
the corporate brand, using staff, data, and business
tools that already existed but were being underutilized.
The products benefited the company through

•	 Improved ability to execute projects with reduced
costs and fluctuating timelines and budgets.
•	 Maximized staff skills and capacity to improve
business effectiveness.
•	 More timely decision making that differentiated the
company from its competitors and allowed it to gain
an advantage.
•	 Capitalized mobile, smartphone, and in-field
analysis, leading to reinvigorated investments in
data and applications.
•	 Increased productivity and use of corporate
technology and resources without major changes to
corporate structure, staff, or systems.
Gain More Insight from
Your Data and Systems
with Location Analytics
Location analytics leverages and enhances your data
and systems to gain insight more quickly. Interactive
maps incorporated into analyses and dashboards
simplify the complex and are a powerful platform for
collaboration on key business issues—throughout your
department, across the country, or around the world.
Esri Location Analytics solutions are available as
tightly integrated extensions to your existing business
systems through custom installations for all BI, ERM,
ERP, and CRM platforms or off-the-shelf solutions:
•	 IBM Cognos ®
•	 Microsoft ® Dynamics CRM
•	 Microsoft Office ®
•	 Microsoft SharePoint ®
•	 MicroStrategy ®
•	 SAP ® Business Objects

Find out more about how to transform your real estate
organization into a location analytics leader—visit

esri.com/realestate.
Esri inspires and enables people to positively impact their
future through a deeper, geographic understanding of the
changing world around them.
Governments, industry leaders, academics, and nongovernmental
organizations trust us to connect them with the analytic knowledge
they need to make the critical decisions that shape the planet. For
more than 40 years, Esri has cultivated collaborative relationships
with partners who share our commitment to solving earth’s most
pressing challenges with geographic expertise and rational resolve.
Today, we believe that geography is at the heart of a more resilient
and sustainable future. Creating responsible products and solutions
drives our passion for improving quality of life everywhere.

Contact Esri
380 New York Street
Redlands, California 92373-8100  usa
1 800 447 9778
t  909 793 2853
f  909 793 5953
info@esri.com
esri.com
Offices worldwide
esri.com/locations

Copyright © 2013 Esri. All rights reserved. Esri, the Esri globe logo, ArcGIS, Tapestry, @esri.com, and esri.com
are trademarks, ser vice marks, or registered marks of Esri in the United States, the European Community, or
certain other jurisdictions. Other companies and products or services mentioned herein may be trademarks,
service marks, or registered marks of their respective mark owners.

Printed in USA

138158

ESRI1M11/13sp

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Location Analytics for Real Estate

  • 2. Going beyond Location, Location, Location Organizations use Esri® solutions to not only gain a foothold in the competitive commercial property market but also run profitable businesses. Successful companies like EDENS, The Shopping Center Group, and MacKenzie know that understanding local markets and being able to convey information about them to clients are what make the difference between a commercial space being a boon or a bust. In this use case, the regional division of a global commercial real estate company successfully develops more than 100 projects each year. Its success means that its market analysis and site selection services are increasingly in demand. The company knows it needs to support • Improved interaction, collaboration, and communication. • In-field analysis that delivers faster and more effective decision making while reducing execution risk. • A streamlined and improved site selection process for use by the entire real estate team. • Better marketing tools to promote the best locations with the most appropriate clients.
  • 3. Putting it All Together for Better Collaboration The company’s employees have a wealth of property-specific information. They also have demographic and market data together with customer-specific information on success criteria, real estate financial models, and tenant mix. Prior investments in smartphones and tablets allow the company to quickly capture information in the field. Staff can identify, analyze, and visualize the key factors influencing the future viability of sites and developments. Photos taken on those devices can be easily mixed with key site attributes. And any in-house support staff can configure the required attributes using Microsoft Office, drag the spreadsheet onto a map to publish the data collection service, then share the app via e-mail or a web link. In-field staff members simply open their browser to start collecting important data and performing analysis without the need for training or expensive additional software. Improving collaboration between the central real estate analysis team, brokers, developers, and in-field staff allowed the company to • Quickly create understanding of individual sites and share that with key stakeholders. • Analyze the portfolio based on differences in demographics, urbanicity, consumer segments, and competitive locations. • Quantify future revenues, profitability, and performance against market potential. • Test investment and development options based on best and highest use.
  • 4. Enriching Business Insight to Drive Success Like most real estate organizations, the company has invested in a corporate content management system to support many of its core activities from project planning to marketing and portfolio management. With Esri Maps for Office, the company provides business intelligence analysis in familiar software. Its ubiquitous use, by every team member and department, allows the company to create new workflows that quickly convert property lists— including sites in development and investment opportunities—into powerful map stories, rich infographics, and market insight. Better still, static screen captures and paper reports are converted into interactive PowerPoint presentations that mash up internal and client data with authoritative web maps and Esri data services. This transformed the way market insight was created and shared between stakeholders. Factors driving success could be easily identified. When new data was required, it could be quickly gathered and analyzed within a collaborative framework that leveraged the experience, insight, and knowledge of different personnel. Time spent on making decisions was dramatically reduced, the time saved was invested in more detailed review and examination of alternative scenarios that could potentially generate greater returns with lower cost and risk. The same data that improved decision making is also repurposed into more appealing marketing packages that do full justice to the company’s culture and values. Reviewing the improvements in its business performance, the company found that it was able to exceed industry analysts’ statistics, which typically predict a 6 percent gain in profitability and 5 percent improvement in productivity.
  • 5. “Location, Location, Location” Is Now Location, Demographics, and Timing Based on insights gained through this new work practice and collaboration, the company developed a range of new client services that maximized existing staff skills, experience, and knowledge. The company created unique information products that enhanced the corporate brand, using staff, data, and business tools that already existed but were being underutilized. The products benefited the company through • Improved ability to execute projects with reduced costs and fluctuating timelines and budgets. • Maximized staff skills and capacity to improve business effectiveness. • More timely decision making that differentiated the company from its competitors and allowed it to gain an advantage. • Capitalized mobile, smartphone, and in-field analysis, leading to reinvigorated investments in data and applications. • Increased productivity and use of corporate technology and resources without major changes to corporate structure, staff, or systems.
  • 6. Gain More Insight from Your Data and Systems with Location Analytics
  • 7. Location analytics leverages and enhances your data and systems to gain insight more quickly. Interactive maps incorporated into analyses and dashboards simplify the complex and are a powerful platform for collaboration on key business issues—throughout your department, across the country, or around the world. Esri Location Analytics solutions are available as tightly integrated extensions to your existing business systems through custom installations for all BI, ERM, ERP, and CRM platforms or off-the-shelf solutions: • IBM Cognos ® • Microsoft ® Dynamics CRM • Microsoft Office ® • Microsoft SharePoint ® • MicroStrategy ® • SAP ® Business Objects Find out more about how to transform your real estate organization into a location analytics leader—visit esri.com/realestate.
  • 8. Esri inspires and enables people to positively impact their future through a deeper, geographic understanding of the changing world around them. Governments, industry leaders, academics, and nongovernmental organizations trust us to connect them with the analytic knowledge they need to make the critical decisions that shape the planet. For more than 40 years, Esri has cultivated collaborative relationships with partners who share our commitment to solving earth’s most pressing challenges with geographic expertise and rational resolve. Today, we believe that geography is at the heart of a more resilient and sustainable future. Creating responsible products and solutions drives our passion for improving quality of life everywhere. Contact Esri 380 New York Street Redlands, California 92373-8100  usa 1 800 447 9778 t  909 793 2853 f  909 793 5953 info@esri.com esri.com Offices worldwide esri.com/locations Copyright © 2013 Esri. All rights reserved. Esri, the Esri globe logo, ArcGIS, Tapestry, @esri.com, and esri.com are trademarks, ser vice marks, or registered marks of Esri in the United States, the European Community, or certain other jurisdictions. Other companies and products or services mentioned herein may be trademarks, service marks, or registered marks of their respective mark owners. Printed in USA 138158 ESRI1M11/13sp