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EOK Technologies – Company Overview


Presentation to
United Health Group


                             June 12, 2012
About EOK Technologies
EOK Technologies is a leading Information Technology consulting firm serving
Healthcare clients throughout North America. We help Payers, Providers and
Life science organizations nationwide implement business-driven technology
solutions that integrate business processes, Improve worker productivity,
Increase customer loyalty and create a more agile enterprise to better respond
to new business opportunities. We collaborate with our clients to strategize,
build and implement technology-enabled business solutions to gain
measurable competitive advantage.

Strengths that distinguish EOK Technologies in the marketplace:
• Unique consulting model that provides an implementation-oriented
    partnership with clients.
•   Broad and evolving service offerings
•   Best practice methodology ensuring integration of Technical implementation,
    Process design and Workforce transition
•   Global Delivery/Outsourcing, Global Support and Application Development
    Capabilities
•   National Focus, but Local commitment
•   Extensive industry expertise
About EOK Technologies
                  Founded: 2005
                  Offices across: USA, India and Middle East
                  Global Headquarters: California, USA
                  150+ colleagues
                  Dedicated Solution practices
                  Industry Focus: Healthcare, BFSI, High Tech,
                   Manufacturing and Telecom
                  Suite of services: Consulting, Technology
                   and Outsourcing services
                  Global Model for delivering results
                     • Onsite, Offsite, Nearshore, Offshore
                  Uniquely positioned to become clients
                   transformational partner of choice
Commitment
                 • To enable swift, dramatic
Our Promise:       transformation of your critical business
                   and IT functions.

                 • We combine deep Industry, Business
                   process, and Technical expertise with
                   disciplined program management and
Our Approach:      an integrated team of global and local
                   professionals to craft custom solutions
                   that meet each client’s specific
                   business requirements.
                 • We make your organization more
Your Results:      efficient, more effective, and more
                   valuable to your customers Now - And
                   for the Long term
Office Locations




  ODC: Offshore Development Center
EOK Team - Introduction


Presentation to
United Health Group


                                 June 12, 2012
Management Team
Umesh Prabhu , CEO

A founding partner of EOK, Umesh heads EOK’s Corporate Strategy and
Operations. A seasoned professional, with over 20 years in High Tech,
Manufacturing and more recently Healthcare, Umesh has the ability to
interconnect business models with opportunity, helping deliver value for our
clients. He has a proven ability to develop and deploy a long term strategic
vision, establish and nurture strong relationships with clients, business
partners, and building strong talented teams. His strengths in management
and understanding of the underlying technology and innovation trends have
made EOK, a leading integrator in the Enterprise market.
Management Team
Cleo Smith, Vice President of Sales & Business Development

His focus and vision is to grow EOK Technologies into a major global player in
the IT services industry. Cleo Smith has over 17 years of notable experience
in sales and consulting outsourced IT services. His significant experience in
solving business problems around application development, document
workflow, transaction processing, data conversions and regulatory
compliance has led him to achieve success and excel in selling enterprise level
IT solutions to corporate and government accounts.

Previously Cleo was the Global Head of Sales and Business Development at
Knowledge Matrix, a pure-play international system integration consultancy
and outsourcing company for Fortune 1000 clients. Prior to Knowledge
Matrix, Cleo has held VP level Business Development positions at
Goldstone, Lavante, eTouch Systems, Ciber and West Valley Staffing
Group. Cleo started his career as Vice President of Major Accounts at Robert
Half International..
Management Team
Ted Horne, Regional VP/Healthcare Sales

Ted has over 17 years in the IT consulting industry leading sales and
marketing both globally and in North America for firms such as
Capgemini, Keane, Satyam and is now the Regional VP for EOK
Technologies. He has worked with GE Healthcare, Blue Cross/Blue Shield
of Wisconsin, digiChart, Healthscreen, ICON and Trustmark Insurance to
help them bridge the gap between strategy and execution of IT projects
to help transform IT operations.

He has developed Enterprise Data Warehouse/Business Intelligence
practices for Keane, Kanbay (Capgemini), and Stratagem for the Financial
Services and Healthcare industry verticals with a focus on how to help
clients prioritize strategic business goals without being bogged down in
the minutiae of data.
Companies we work with…
EOK Technologies – Healthcare
       Solutions and Expertise


Presentation to
United Health Group


                              June 12, 2012
Our Solutions and Expertise
Business-Driven Solutions                              EOK Services
• EMR Implementations and                               End-to-End Solution Delivery
  Customization
                                                        IT Strategic Consulting
• Enterprise Portals / Content Mgmt
• SOA and Business Process Mgmt                         IT Architecture Planning
• Data Warehouse and Business                           Business Process & Workflow
                                                          Consulting
  Intelligence
      • Clinical Analytics and Business Intelligence    Usability and UI Consulting
•   Regulatory Compliance                               Custom Application Development
•   ICD-10 Transition                                   Offshore Development
•   User-Centered Custom Applications                   Package Selection, Implementation
•   CRM Solutions                                         and Integration
•   Enterprise Performance Management                   Architecture & Application
•   Self-Service & Patient Engagement                     Migrations
•   eCommerce & Product Information                     Education
    Management
•   Industry-Specific Solutions
•   Mobile Technology
•   Security Assessments
Healthcare – Technology Focus
         Clinical
         EMR, Systems Analyst, HL7 Interface Analyst, ICD10 - [PM /
         Analysts], Business Analyst, Data Analyst

         Data Warehouse
         Project Mgr, Data Architect, ETL Architect, Data Modelers, Data Analyst,
         Testers, Developers

         Business Intelligence
         COGNOS, SAS, Qlikview, Business Objects, OBIEE / OBIA, SSRS, Microstrategy,
         SAP, EPM

         Technologies
         .net, Java, UNIX/Linux, IT security, Citrix, PEGA, JBOSS, SCRUM / AGILE, CRM
         [Netsuite, Salesforce.com ], Portals [Liferay, Sharepoint, Websphere], EAI


         Mobile Development
         iOS, Android, Windows Mobile, BlackBerry, HTML5
Healthcare – IT Services
• ICD-10|5010 Services
          Assessment
          Remediation
          Transition
• Application Maintenance and Development
          Custom Application Development
          Support & Maintenance of Custom Applications
          Testing Service
• IT Infrastructure Management Services
          Virtualization Support
          Database Management and Implementation
          Redundant Storage Solutions Including Long-term Archiving
          Server Deployment
          Disaster Recovery and Business Continuity Management
Healthcare – IT Services
• EMR* and Application Implementation & Support Services
        EMR Readiness Assessment
        EMR Strategic Plan
        EMR Selection & Contract Negotiation
        Clinical Systems Data Conversions/Archiving
        Implementation - Project Management / Assistance
* - Paragon, Epic, GE-Centricity, Cerner, MEDITECH, Eclipsys, Lawson
• Cloud SaaS Solutions
         PIE: Patient Information Exchange Portal
         PIE/FIE Archive
                   Clinical Archives
                   Patient Accounting
                   Human Resources
                   Payroll
                   General Financial Software Applications
Healthcare – IT Services
• Meaningful Use
     Gap analysis between current state and Meaningful Use criteria
     Roadmap to achieve Meaningful Use
     Readiness to take on change
     Assessment of current EHR vendors plan
     Availability of resources
     Discussion of appropriate criteria selection for your facility
     Identify barriers
     Assess infrastructure
     Technology and application readiness
• PACS (Picture Archival Communications System)
Healthcare – IT Services
  Often as healthcare facilities move from legacy information systems to
  new systems, the data conversion for much of the data is either not done
  or limited in scope by the vendors involved. With this being said, it is not
  unusual for hospitals to continue to pay many thousands of dollars in
  support fees for many years on unused systems for the sole purpose of
  having access to the historical financial and clinical data on the system.
• Control financial and clinical data
     Data Archiving project management with progress status reporting
     Site specific development and documentation of the data archiving
        process
       Data extraction assistance of files from the legacy system
       Archiving development programming
       “Mock/Test” archives allows the site to validate data prior to go-live
       Data Retrieval System Design and testing
Healthcare – BI Analytics
•   Track & Monitor operational performance
•   Identify trends, detect patterns & predict outcomes
•   Model business decisions
•   Monitor quality initiatives & care programs
•   Enterprise performance based on KPIs
•   Reporting & Analytics
       Cost of services
       Staff performance
       Risk management & compliance
       Profitability
•   Monitor Clinical Processes
       Improve Quality, Safety, Risks & Outcomes
•   Budgeting & Planning
       Expense planning based on patient days, visits, units of services &
        procedures
       Operational plans for facilities, clinics & service lines
       Manage & Consolidate plans in integrated workflows
Healthcare – Partial list of Projects Undertaken
• OB-GYN Solutions Provider
    Architected, Developed & Tested an EHR & PMS system built with
      Microsoft .NET
• Integrated Chiropractic Software provider
     CCHIT Certification
• Canadian Provider of Physician Practice Enhancement Services
     Developed EMR system
     Managed Care system
           HL-7 interfaces
• Global Healthcare Manufacturer and Services Provider
     Data Warehouse projects
     Acquisition & Integration portals
     Global Help Desk
Healthcare – Partial list of Projects Undertaken
• Instrument Readiness provider
     Tissue tracking system with bar coding
• Private, Not-for-Profit health system in California
     SQL Server / Database Upgrade
     ICD-10 Transformation
     Data Warehouse projects
• Leading Health Management Solutions provider
     Project Manager / Business Analyst / System Analyst
     Data Architect / Data Analyst / ETL Architect / Reporting Analyst
     HL7 Interface Analyst
     Cognos Architect / Developers
Engagement Models


Presentation to
United Health Group


                             June 12, 2012
Typical Engagement Model and Team Structure
                              Client / EOK ONSITE TEAM                         EOK OFFSHORE TEAM

  Client                                                     EOK

                                                                                                Support Groups


    Directors / Senior                         VP – Client
                                                                         Vertical Head             Technical
      Management                              Management
                                                                                               Architecture Group




       IS Manager                           Onsite Account                                          Infrastructure
                                              Manager              Offshore Account Manager
                                                                                                       Practice




           IT Team
                                                                                                   Quality / Process
                                                 Onsite Team            Global IT infra team             Team




                     Global User Base
Quality Assurance
      Team
Execution Approach



                                        Onsite               Offshore
           Customer                    Account                Project
                                     Management             Management




                                                                          Service SLAs at
                                                                           Steady State



Due Diligence   System Study and        Hands on      Environment Setup
                                                                          Primary Contact
  and SoW        Onsite Transition   Shadow Support     and Ownership



Engagement
   Begins
Q&A
Contact : Umesh Prabhu, CEO

Thank You!   Email: guprabhu@eoktechnologies.com
             Mobile: 510-459-8063

             EOK Technologies Corporate Headquarters
             46500 Fremont Blvd., Ste # 714,
             Fremont, CA 94538
             Main: 510.440.1300
             Fax: 480.452.0880
             www.eoktechnologies.com


             United States: California | Wisconsin | North Carolina | Minneapolis |
             India: Hyderabad | United Arab Emirates : Dubai

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EOK Technologies - Healthcare IT services

  • 1. EOK Technologies – Company Overview Presentation to United Health Group June 12, 2012
  • 2. About EOK Technologies EOK Technologies is a leading Information Technology consulting firm serving Healthcare clients throughout North America. We help Payers, Providers and Life science organizations nationwide implement business-driven technology solutions that integrate business processes, Improve worker productivity, Increase customer loyalty and create a more agile enterprise to better respond to new business opportunities. We collaborate with our clients to strategize, build and implement technology-enabled business solutions to gain measurable competitive advantage. Strengths that distinguish EOK Technologies in the marketplace: • Unique consulting model that provides an implementation-oriented partnership with clients. • Broad and evolving service offerings • Best practice methodology ensuring integration of Technical implementation, Process design and Workforce transition • Global Delivery/Outsourcing, Global Support and Application Development Capabilities • National Focus, but Local commitment • Extensive industry expertise
  • 3. About EOK Technologies  Founded: 2005  Offices across: USA, India and Middle East  Global Headquarters: California, USA  150+ colleagues  Dedicated Solution practices  Industry Focus: Healthcare, BFSI, High Tech, Manufacturing and Telecom  Suite of services: Consulting, Technology and Outsourcing services  Global Model for delivering results • Onsite, Offsite, Nearshore, Offshore  Uniquely positioned to become clients transformational partner of choice
  • 4. Commitment • To enable swift, dramatic Our Promise: transformation of your critical business and IT functions. • We combine deep Industry, Business process, and Technical expertise with disciplined program management and Our Approach: an integrated team of global and local professionals to craft custom solutions that meet each client’s specific business requirements. • We make your organization more Your Results: efficient, more effective, and more valuable to your customers Now - And for the Long term
  • 5. Office Locations ODC: Offshore Development Center
  • 6. EOK Team - Introduction Presentation to United Health Group June 12, 2012
  • 7. Management Team Umesh Prabhu , CEO A founding partner of EOK, Umesh heads EOK’s Corporate Strategy and Operations. A seasoned professional, with over 20 years in High Tech, Manufacturing and more recently Healthcare, Umesh has the ability to interconnect business models with opportunity, helping deliver value for our clients. He has a proven ability to develop and deploy a long term strategic vision, establish and nurture strong relationships with clients, business partners, and building strong talented teams. His strengths in management and understanding of the underlying technology and innovation trends have made EOK, a leading integrator in the Enterprise market.
  • 8. Management Team Cleo Smith, Vice President of Sales & Business Development His focus and vision is to grow EOK Technologies into a major global player in the IT services industry. Cleo Smith has over 17 years of notable experience in sales and consulting outsourced IT services. His significant experience in solving business problems around application development, document workflow, transaction processing, data conversions and regulatory compliance has led him to achieve success and excel in selling enterprise level IT solutions to corporate and government accounts. Previously Cleo was the Global Head of Sales and Business Development at Knowledge Matrix, a pure-play international system integration consultancy and outsourcing company for Fortune 1000 clients. Prior to Knowledge Matrix, Cleo has held VP level Business Development positions at Goldstone, Lavante, eTouch Systems, Ciber and West Valley Staffing Group. Cleo started his career as Vice President of Major Accounts at Robert Half International..
  • 9. Management Team Ted Horne, Regional VP/Healthcare Sales Ted has over 17 years in the IT consulting industry leading sales and marketing both globally and in North America for firms such as Capgemini, Keane, Satyam and is now the Regional VP for EOK Technologies. He has worked with GE Healthcare, Blue Cross/Blue Shield of Wisconsin, digiChart, Healthscreen, ICON and Trustmark Insurance to help them bridge the gap between strategy and execution of IT projects to help transform IT operations. He has developed Enterprise Data Warehouse/Business Intelligence practices for Keane, Kanbay (Capgemini), and Stratagem for the Financial Services and Healthcare industry verticals with a focus on how to help clients prioritize strategic business goals without being bogged down in the minutiae of data.
  • 10. Companies we work with…
  • 11. EOK Technologies – Healthcare Solutions and Expertise Presentation to United Health Group June 12, 2012
  • 12. Our Solutions and Expertise Business-Driven Solutions EOK Services • EMR Implementations and  End-to-End Solution Delivery Customization  IT Strategic Consulting • Enterprise Portals / Content Mgmt • SOA and Business Process Mgmt  IT Architecture Planning • Data Warehouse and Business  Business Process & Workflow Consulting Intelligence • Clinical Analytics and Business Intelligence  Usability and UI Consulting • Regulatory Compliance  Custom Application Development • ICD-10 Transition  Offshore Development • User-Centered Custom Applications  Package Selection, Implementation • CRM Solutions and Integration • Enterprise Performance Management  Architecture & Application • Self-Service & Patient Engagement Migrations • eCommerce & Product Information  Education Management • Industry-Specific Solutions • Mobile Technology • Security Assessments
  • 13. Healthcare – Technology Focus Clinical EMR, Systems Analyst, HL7 Interface Analyst, ICD10 - [PM / Analysts], Business Analyst, Data Analyst Data Warehouse Project Mgr, Data Architect, ETL Architect, Data Modelers, Data Analyst, Testers, Developers Business Intelligence COGNOS, SAS, Qlikview, Business Objects, OBIEE / OBIA, SSRS, Microstrategy, SAP, EPM Technologies .net, Java, UNIX/Linux, IT security, Citrix, PEGA, JBOSS, SCRUM / AGILE, CRM [Netsuite, Salesforce.com ], Portals [Liferay, Sharepoint, Websphere], EAI Mobile Development iOS, Android, Windows Mobile, BlackBerry, HTML5
  • 14. Healthcare – IT Services • ICD-10|5010 Services  Assessment  Remediation  Transition • Application Maintenance and Development  Custom Application Development  Support & Maintenance of Custom Applications  Testing Service • IT Infrastructure Management Services  Virtualization Support  Database Management and Implementation  Redundant Storage Solutions Including Long-term Archiving  Server Deployment  Disaster Recovery and Business Continuity Management
  • 15. Healthcare – IT Services • EMR* and Application Implementation & Support Services  EMR Readiness Assessment  EMR Strategic Plan  EMR Selection & Contract Negotiation  Clinical Systems Data Conversions/Archiving  Implementation - Project Management / Assistance * - Paragon, Epic, GE-Centricity, Cerner, MEDITECH, Eclipsys, Lawson • Cloud SaaS Solutions  PIE: Patient Information Exchange Portal  PIE/FIE Archive  Clinical Archives  Patient Accounting  Human Resources  Payroll  General Financial Software Applications
  • 16. Healthcare – IT Services • Meaningful Use  Gap analysis between current state and Meaningful Use criteria  Roadmap to achieve Meaningful Use  Readiness to take on change  Assessment of current EHR vendors plan  Availability of resources  Discussion of appropriate criteria selection for your facility  Identify barriers  Assess infrastructure  Technology and application readiness • PACS (Picture Archival Communications System)
  • 17. Healthcare – IT Services Often as healthcare facilities move from legacy information systems to new systems, the data conversion for much of the data is either not done or limited in scope by the vendors involved. With this being said, it is not unusual for hospitals to continue to pay many thousands of dollars in support fees for many years on unused systems for the sole purpose of having access to the historical financial and clinical data on the system. • Control financial and clinical data  Data Archiving project management with progress status reporting  Site specific development and documentation of the data archiving process  Data extraction assistance of files from the legacy system  Archiving development programming  “Mock/Test” archives allows the site to validate data prior to go-live  Data Retrieval System Design and testing
  • 18. Healthcare – BI Analytics • Track & Monitor operational performance • Identify trends, detect patterns & predict outcomes • Model business decisions • Monitor quality initiatives & care programs • Enterprise performance based on KPIs • Reporting & Analytics  Cost of services  Staff performance  Risk management & compliance  Profitability • Monitor Clinical Processes  Improve Quality, Safety, Risks & Outcomes • Budgeting & Planning  Expense planning based on patient days, visits, units of services & procedures  Operational plans for facilities, clinics & service lines  Manage & Consolidate plans in integrated workflows
  • 19. Healthcare – Partial list of Projects Undertaken • OB-GYN Solutions Provider  Architected, Developed & Tested an EHR & PMS system built with Microsoft .NET • Integrated Chiropractic Software provider  CCHIT Certification • Canadian Provider of Physician Practice Enhancement Services  Developed EMR system  Managed Care system  HL-7 interfaces • Global Healthcare Manufacturer and Services Provider  Data Warehouse projects  Acquisition & Integration portals  Global Help Desk
  • 20. Healthcare – Partial list of Projects Undertaken • Instrument Readiness provider  Tissue tracking system with bar coding • Private, Not-for-Profit health system in California  SQL Server / Database Upgrade  ICD-10 Transformation  Data Warehouse projects • Leading Health Management Solutions provider  Project Manager / Business Analyst / System Analyst  Data Architect / Data Analyst / ETL Architect / Reporting Analyst  HL7 Interface Analyst  Cognos Architect / Developers
  • 21. Engagement Models Presentation to United Health Group June 12, 2012
  • 22. Typical Engagement Model and Team Structure Client / EOK ONSITE TEAM EOK OFFSHORE TEAM Client EOK Support Groups Directors / Senior VP – Client Vertical Head Technical Management Management Architecture Group IS Manager Onsite Account Infrastructure Manager Offshore Account Manager Practice IT Team Quality / Process Onsite Team Global IT infra team Team Global User Base Quality Assurance Team
  • 23. Execution Approach Onsite Offshore Customer Account Project Management Management Service SLAs at Steady State Due Diligence System Study and Hands on Environment Setup Primary Contact and SoW Onsite Transition Shadow Support and Ownership Engagement Begins
  • 24. Q&A
  • 25. Contact : Umesh Prabhu, CEO Thank You! Email: guprabhu@eoktechnologies.com Mobile: 510-459-8063 EOK Technologies Corporate Headquarters 46500 Fremont Blvd., Ste # 714, Fremont, CA 94538 Main: 510.440.1300 Fax: 480.452.0880 www.eoktechnologies.com United States: California | Wisconsin | North Carolina | Minneapolis | India: Hyderabad | United Arab Emirates : Dubai