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Adapt or Die!

                                                 -

                              The Music Industry Case
            Slow to recognize and adapt to new industry value-chain



                                      Adam Klein
                                         Founder / CEO
                                     medialeaderllc

                         March 10, 2010 - Cross Media, New York


www.medialeaderllc.com
medialeaderllc                                         The Music Case Study


                         we know that the volume of music ‘consumed’
                               continues to grow signiïŹcantly

                  w s!
                ne
         o od
        g
  the




www.medialeaderllc.com
medialeaderllc
                                 The Music Case Study

                      we know that the volume of music ‘consumed’
                            continues to grow signiïŹcantly
                   w s!                    -
                 ne
          b ad                     at the same time:
      e
    th

                  ‘free’ remains the overwhelming payment method

                                          &

         despite signiïŹcant increases in digital download sales,
     the total revenues earned by the industry continue to shrink


www.medialeaderllc.com
medialeaderllc


                   s!
               ne
                 w       this was driven largely by unpaid content
        b ad
 t he




www.medialeaderllc.com                      4
medialeaderllc


                    A value greater than ‘Free’ has not been readily perceived



                 Today
                 90%+
              not paid for




www.medialeaderllc.com                        5
medialeaderllc

                            A snapshot of USA Music Sales

                           1999        2004          2008          2009



    CD Units sold        938 mil     767 mil      385 mil    - 18%

      CD $ value         $13 bil     $11.5 bil    $5.5 bil

Digital Download
   tracks sold
                                     144 mil      1.07 bil   1.16 bil

  Digital Download
       $ Value
                                     $183 mil     $1.6 bil

    Total value ($)      $14.6 bil   $12.3 bil    $8.4 bil     -?%
                                                                         RIAA data
www.medialeaderllc.com                        6               numbers rounded by this presenter
medialeaderllc
                                 The Music Case Study



                         this is ‘classic’ strategic “substitution”

                                             -

         any useful discussion must be around how to pay for the
                              creators/artists
               and legitimate marketing & delivery models

                                             -

    as opposed to protecting outmoded organizational structures


www.medialeaderllc.com
medialeaderllc




                         how did this happen?




www.medialeaderllc.com
medialeaderllc

            Music - 15 years of sales growth driven by increased value of CD


                                       Peak in 1996                     Downloads




       Driven
   by substitution
   - Tape for Vinyl
    - CD for Tape




Germany
Music Sales
1961 - 2004




www.medialeaderllc.com                     9
medialeaderllc

                         Music - 1999 a new ‘value’ proposition

                                Get the track(s) you want
                                           Free
                                        NAPSTER




                                                                    www.sean.co.uk
                                                   Sean McManus - A short history of ïŹlesharin; Aug 2003

www.medialeaderllc.com                     10
medialeaderllc
                                     Music - First line of defense

                         when you won’t add value, you must lower the price!




www.medialeaderllc.com                        11
medialeaderllc
                          Music - 2001 a new ‘value’ proposition
                                                   -----
                                       the iPod - ‘ultra -portable’
                                                     &
                         to rip in “entire CD collection - 1,000 songs” - fast!




                                      ‘That’s
                               where we want to be’
                                    Steve Jobs

                               http://www.youtube.com/watch?v=kN0SVBCJqLs
www.medialeaderllc.com                                12
medialeaderllc

                             Music - 2001 a new ‘value’ proposition

                                       the iPod - ‘ultra -portable’
                         to rip in “entire CD collection - 1,000 songs” - fast!

                                                          online
                                                 ts sales
                                              tar ble
                                          es s aila
                                       Tun s av
                                   3, i ack
                           26, 200 0 tr
                     p ril         ,00 c/track
                   A           200      99


                                      ‘That’s
                               where we want to be’
                                    Steve Jobs

                               http://www.youtube.com/watch?v=kN0SVBCJqLs
www.medialeaderllc.com                                13
medialeaderllc

                                Music - Price alone not enough.
                         A new consumer ‘value-paradigm’ had emerged




                                                                        72%
                                                                       wanted
                                                                       tracks




www.medialeaderllc.com                  14
medialeaderllc

                                 Music - Where CD sales continued
                         there was perceived value in owning ‘the collection’




                                                                           Collection
                                                                            Valued




www.medialeaderllc.com                     15
medialeaderllc

                   But the ‘industry’ chose not to hear ...




                                                                www.sean.co.uk
                                               Sean McManus - A short history of ïŹlesharin; Aug 2003

www.medialeaderllc.com                 16
medialeaderllc



      Cavalry to the rescue !

                                                          online
                                                 ts sales
                                              tar ble
                                          es s aila
                                       Tun s av
                                   3, i ack
                           26, 200 0 tr
                     p ril         ,00 c/track
                   A           200      99


                                 ‘That’s
                          where we want to be’
                               Steve Jobs

                          http://www.youtube.com/watch?v=kN0SVBCJqLs
www.medialeaderllc.com                           17
medialeaderllc

                                     oops!
        The iTunes math - Dollars to Dimes economics


   Apple:                99c/track
                                            CD:        $10:99
   Industry              70c/track
                                            Industry   $ 6:00
   By 2010, 10 billion tracks
                                            Over same 10 years
       $1+ bil gross
                                            sales down from
       $700 mil to music co’s
                                            $14.6 bil to $8+ bill
   Equiv of 1 bil CDs (10/cd)
                                                                      (incl digital)




                                                          analysis by presenter
www.medialeaderllc.com                 18
medialeaderllc




               Is the strategic debate over paying for intellectual property?

                                            or

             Is it really over protecting an old perception of the value chain,
                          and associated bloated business models?




www.medialeaderllc.com                       19
medialeaderllc
                               The Old Music Value Chain
                           Music Company’s ‘Soup-to-Nuts’ Value


Artists                  Music Co    Music Co
make                     ‘finds’ &   produces &       Bank
music                    ‘signs’     finances


                A&R                  Music Co       Music Co
                                     manufactures   distributes
                                     CDs            CDs

                                                    Retailers
                                                    sell to
                                                    consumer
                                      Scale
                                                    Music Co
                                                    markets       Consumers

                                                    CDs
www.medialeaderllc.com                      20
medialeaderllc

                           The Emerging Music Value Chain
                                        Digital Disruption



                             ?                         +
Artists                  Music Co       Music Co
make                     ‘finds’ &      produces &
music                    ‘signs’        finances

                                                           ISPs

                                            ✖
                         Music Co        Music Co

                         CDs✖
                         manufactures    distributes
                                         CDs
                                                           distributes
                                                           broadband

                                         Retailers



      ➄
                                         sell to
                                         consumer
                                                                         Consumers
                                                           Music Co
                                                           markets
www.medialeaderllc.com                          21         CDs
medialeaderllc

                           The Emerging Music Value Chain
                                        Digital Disruption



                             ?            +
Artists                  Music Co       Music Co
make                     ‘finds’ &      produces &
music                    ‘signs’        finances
                             New
                                 oppo                      ISPs

                            ✖ - v✖/prities abou
                         Music Co        Music Co
                         manufactures rtun
                                         distributes       distributes
                                                           broadband
                         CDs       alue  CDs

                                         Retailers
                                                       ice -      nd


      ➄
                                         sell to
                                         consumer
                                                                         Consumers
                                                           Music Co
                                                           markets
www.medialeaderllc.com                          22         CDs
medialeaderllc           Lessons to be learned - 2006




       The
  organizational
      change
 implications are
   signiïŹcant ..




www.medialeaderllc.com   23
medialeaderllc




   and this can be said for all entertainment media too ...




www.medialeaderllc.com
medialeaderllc




              “Bein
            g the
                   coole
    when      but n      st thi
         most       ot on       ng on
              of the      e wit         telev
                     coole       h a lo       ision
                            st thi      t of fu      is a fe
                                   ngs n        ture         at
                                          o lon
                                                 ger li
                                                        ve th
                                                              ere”




www.medialeaderllc.com             25
medialeaderllc

                           but we know this ‘case’ is
                            not only about music ...
         Music


     90% Music           News
      acquired
    not paid for


                                     TV


                                           Movies

www.medialeaderllc.com          26
medialeaderllc



                                                      What’s
                                  The                a letter?
                          newspaper says they
                           may stop delivering                            teenager

                         letters on Saturdays!      grandsons

                                                                            tween

                                                       What’s
                                 Grandmother        a newspaper?



                                                     Scott Stantis - in NY Sunday Times 3/7/2010




www.medialeaderllc.com                         27
medialeaderllc




                              Feb 10, 2010




www.medialeaderllc.com   28
medialeaderllc

                                                               32+ bil videos
                                                               watched online
                                                                January -USA
         Music                           90% tell Murdoch
                                         to forget paywall



     90% Music           News
      acquired
    not paid for                                                   District 9
                                                             12.5 mill downloads
                                                                  BitTorrent
                                               TV
                          80% Media
                         Grad Students
                          NO TV set                          Movies

www.medialeaderllc.com                    29
medialeaderllc




                 ‘When reality is labeled unthinkable, it creates a
        kind of sickness in an industry. Leadership becomes faith-based,
            while employees who have the temerity to suggest that
                what seems to be happening is in fact happening
                    are herded into Innovation Departments,
                      where they can be ignored en masse.’
                                Clay Shirky, NYU, March 2009




www.medialeaderllc.com                    30
medialeaderllc
Leadership, Innovation and Transformation of the Corporation in the Digital Age




    A Leadership Development Platform for Media Leaders
                                            and all consumer facing companies are in media!


                                                                C                                       Integrated Program
                                                                                                       Practical skills and knowledge
                                                                o
                                                                n
                                                                s
                                                                t                                      Working Conferences
                      Established Consumer                      a
                        Facing Companies                        n                                                   +
                                                                t                 Digitally Enabled
Leadership/Execs                                  ↔
                                                  ↔                   ➯                               Skills, Frameworks, Tools


                                                                 n
                                                                  I   ➯ Managerially Enabled                        +
                     Technology/Media Co’s                                                            ‘Hands-on’ Illustrations
                                                                 n
                      - broken out already -
                                                                 o
                                                                 v                                                  +
                                                                 a                                    Proprietary Information
                                                                 t                                         Pushed 24/7
                                                                 i
                                                                 o
                                                                 n
                                                                              31
medialeaderllc
Leadership, Innovation and Transformation of the Corporation in the Digital Age




    A Leadership Development Platform for Media Leaders
                                            and all consumer facing companies are in media!


                                                                C                                       Integrated Program
                                                                                                       Practical skills and knowledge
                                                                o
   Who we                                                       n                 Addressing
   serve                                                                            what
                                                                s
                                                                                  challenges
                                                                t                                      Working Conferences
                      Established Consumer                      a
                        Facing Companies                        n                                                   +
                                                                t                 Digitally Enabled
Leadership/Execs                                  ↔
                                                  ↔                   ➯                               Skills, Frameworks, Tools


                                                                 n
                                                                  I   ➯ Managerially Enabled                        +
                     Technology/Media Co’s                                                            ‘Hands-on’ Illustrations
                                                                 n
                      - broken out already -
                                                                 o
                                                                 v                                                  +
                                                                 a                       Our          Proprietary Information
                                                                 t                   value-added           Pushed 24/7
                                                                                      integrated
                                                                 i                     program
                                                                 o
                                                                 n
                                                                              32

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Adam Klein Cross Media Nyc 3 10 2010a

  • 1. Adapt or Die! - The Music Industry Case Slow to recognize and adapt to new industry value-chain Adam Klein Founder / CEO medialeaderllc March 10, 2010 - Cross Media, New York www.medialeaderllc.com
  • 2. medialeaderllc The Music Case Study we know that the volume of music ‘consumed’ continues to grow signiïŹcantly w s! ne o od g the www.medialeaderllc.com
  • 3. medialeaderllc The Music Case Study we know that the volume of music ‘consumed’ continues to grow signiïŹcantly w s! - ne b ad at the same time: e th ‘free’ remains the overwhelming payment method & despite signiïŹcant increases in digital download sales, the total revenues earned by the industry continue to shrink www.medialeaderllc.com
  • 4. medialeaderllc s! ne w this was driven largely by unpaid content b ad t he www.medialeaderllc.com 4
  • 5. medialeaderllc A value greater than ‘Free’ has not been readily perceived Today 90%+ not paid for www.medialeaderllc.com 5
  • 6. medialeaderllc A snapshot of USA Music Sales 1999 2004 2008 2009 CD Units sold 938 mil 767 mil 385 mil - 18% CD $ value $13 bil $11.5 bil $5.5 bil Digital Download tracks sold 144 mil 1.07 bil 1.16 bil Digital Download $ Value $183 mil $1.6 bil Total value ($) $14.6 bil $12.3 bil $8.4 bil -?% RIAA data www.medialeaderllc.com 6 numbers rounded by this presenter
  • 7. medialeaderllc The Music Case Study this is ‘classic’ strategic “substitution” - any useful discussion must be around how to pay for the creators/artists and legitimate marketing & delivery models - as opposed to protecting outmoded organizational structures www.medialeaderllc.com
  • 8. medialeaderllc how did this happen? www.medialeaderllc.com
  • 9. medialeaderllc Music - 15 years of sales growth driven by increased value of CD Peak in 1996 Downloads Driven by substitution - Tape for Vinyl - CD for Tape Germany Music Sales 1961 - 2004 www.medialeaderllc.com 9
  • 10. medialeaderllc Music - 1999 a new ‘value’ proposition Get the track(s) you want Free NAPSTER www.sean.co.uk Sean McManus - A short history of ïŹlesharin; Aug 2003 www.medialeaderllc.com 10
  • 11. medialeaderllc Music - First line of defense when you won’t add value, you must lower the price! www.medialeaderllc.com 11
  • 12. medialeaderllc Music - 2001 a new ‘value’ proposition ----- the iPod - ‘ultra -portable’ & to rip in “entire CD collection - 1,000 songs” - fast! ‘That’s where we want to be’ Steve Jobs http://www.youtube.com/watch?v=kN0SVBCJqLs www.medialeaderllc.com 12
  • 13. medialeaderllc Music - 2001 a new ‘value’ proposition the iPod - ‘ultra -portable’ to rip in “entire CD collection - 1,000 songs” - fast! online ts sales tar ble es s aila Tun s av 3, i ack 26, 200 0 tr p ril ,00 c/track A 200 99 ‘That’s where we want to be’ Steve Jobs http://www.youtube.com/watch?v=kN0SVBCJqLs www.medialeaderllc.com 13
  • 14. medialeaderllc Music - Price alone not enough. A new consumer ‘value-paradigm’ had emerged 72% wanted tracks www.medialeaderllc.com 14
  • 15. medialeaderllc Music - Where CD sales continued there was perceived value in owning ‘the collection’ Collection Valued www.medialeaderllc.com 15
  • 16. medialeaderllc But the ‘industry’ chose not to hear ... www.sean.co.uk Sean McManus - A short history of ïŹlesharin; Aug 2003 www.medialeaderllc.com 16
  • 17. medialeaderllc Cavalry to the rescue ! online ts sales tar ble es s aila Tun s av 3, i ack 26, 200 0 tr p ril ,00 c/track A 200 99 ‘That’s where we want to be’ Steve Jobs http://www.youtube.com/watch?v=kN0SVBCJqLs www.medialeaderllc.com 17
  • 18. medialeaderllc oops! The iTunes math - Dollars to Dimes economics Apple: 99c/track CD: $10:99 Industry 70c/track Industry $ 6:00 By 2010, 10 billion tracks Over same 10 years $1+ bil gross sales down from $700 mil to music co’s $14.6 bil to $8+ bill Equiv of 1 bil CDs (10/cd) (incl digital) analysis by presenter www.medialeaderllc.com 18
  • 19. medialeaderllc Is the strategic debate over paying for intellectual property? or Is it really over protecting an old perception of the value chain, and associated bloated business models? www.medialeaderllc.com 19
  • 20. medialeaderllc The Old Music Value Chain Music Company’s ‘Soup-to-Nuts’ Value Artists Music Co Music Co make ‘finds’ & produces & Bank music ‘signs’ finances A&R Music Co Music Co manufactures distributes CDs CDs Retailers sell to consumer Scale Music Co markets Consumers CDs www.medialeaderllc.com 20
  • 21. medialeaderllc The Emerging Music Value Chain Digital Disruption ? + Artists Music Co Music Co make ‘finds’ & produces & music ‘signs’ finances ISPs ✖ Music Co Music Co CDs✖ manufactures distributes CDs distributes broadband Retailers ➄ sell to consumer Consumers Music Co markets www.medialeaderllc.com 21 CDs
  • 22. medialeaderllc The Emerging Music Value Chain Digital Disruption ? + Artists Music Co Music Co make ‘finds’ & produces & music ‘signs’ finances New oppo ISPs ✖ - v✖/prities abou Music Co Music Co manufactures rtun distributes distributes broadband CDs alue CDs Retailers ice - nd ➄ sell to consumer Consumers Music Co markets www.medialeaderllc.com 22 CDs
  • 23. medialeaderllc Lessons to be learned - 2006 The organizational change implications are signiïŹcant .. www.medialeaderllc.com 23
  • 24. medialeaderllc and this can be said for all entertainment media too ... www.medialeaderllc.com
  • 25. medialeaderllc “Bein g the coole when but n st thi most ot on ng on of the e wit telev coole h a lo ision st thi t of fu is a fe ngs n ture at o lon ger li ve th ere” www.medialeaderllc.com 25
  • 26. medialeaderllc but we know this ‘case’ is not only about music ... Music 90% Music News acquired not paid for TV Movies www.medialeaderllc.com 26
  • 27. medialeaderllc What’s The a letter? newspaper says they may stop delivering teenager letters on Saturdays! grandsons tween What’s Grandmother a newspaper? Scott Stantis - in NY Sunday Times 3/7/2010 www.medialeaderllc.com 27
  • 28. medialeaderllc Feb 10, 2010 www.medialeaderllc.com 28
  • 29. medialeaderllc 32+ bil videos watched online January -USA Music 90% tell Murdoch to forget paywall 90% Music News acquired not paid for District 9 12.5 mill downloads BitTorrent TV 80% Media Grad Students NO TV set Movies www.medialeaderllc.com 29
  • 30. medialeaderllc ‘When reality is labeled unthinkable, it creates a kind of sickness in an industry. Leadership becomes faith-based, while employees who have the temerity to suggest that what seems to be happening is in fact happening are herded into Innovation Departments, where they can be ignored en masse.’ Clay Shirky, NYU, March 2009 www.medialeaderllc.com 30
  • 31. medialeaderllc Leadership, Innovation and Transformation of the Corporation in the Digital Age A Leadership Development Platform for Media Leaders and all consumer facing companies are in media! C Integrated Program Practical skills and knowledge o n s t Working Conferences Established Consumer a Facing Companies n + t Digitally Enabled Leadership/Execs ↔ ↔ ➯ Skills, Frameworks, Tools n I ➯ Managerially Enabled + Technology/Media Co’s ‘Hands-on’ Illustrations n - broken out already - o v + a Proprietary Information t Pushed 24/7 i o n 31
  • 32. medialeaderllc Leadership, Innovation and Transformation of the Corporation in the Digital Age A Leadership Development Platform for Media Leaders and all consumer facing companies are in media! C Integrated Program Practical skills and knowledge o Who we n Addressing serve what s challenges t Working Conferences Established Consumer a Facing Companies n + t Digitally Enabled Leadership/Execs ↔ ↔ ➯ Skills, Frameworks, Tools n I ➯ Managerially Enabled + Technology/Media Co’s ‘Hands-on’ Illustrations n - broken out already - o v + a Our Proprietary Information t value-added Pushed 24/7 integrated i program o n 32