Presentation by Mr. Max Mickelsson (Director, Microsoft Oy) on "New World of Work" during the study visit of the sub-committee on Innovative workplaces to Helsinki on 25 January 2011

1. New world of work Max Mickelsson, Director, Microsoft Oy

3. Productivity

4. The World is Flat – global competition

6. Quality of sparetime

7. Overall feeling of lack of time – time is running faster

8. Readiness to trade between time and pay*) Lähde: Työelämän kulttuurivallankumous, EVA:n arvo- ja asennetutkimus 2010, Ilkka Haavisto

9. Motivational factors Spirit and feeling Interesting work Inspirational and fair manager Security Personal development Work – Life Balance 3 X E – Excellence, Engagement, Ethics, (Empathy and Equity),Howard Gardner, et al. 3 Lähde: Työelämän kulttuurivallankumous, EVA:n arvo- ja asennetutkimus 2010, Ilkka Haavisto

10. Ricardo Semler, Seven-Day-Weekend Why are you able to answer emails on Sundays, but not able to go to movies on Monday afternoons? 2. Why can´t we take the kids to work when we can take work home? 3. Why do we think the opposite of work is leisure, when in fact it is idleness? 4

13. Four Generations (Baby Boomers, Gen X, Gen Y, Gen 2020)

14. Importance of HR growing

15. Individual services and individual rewarding systems

16. The traditional office and office working hours will be dead

18. Collaboration, authentic, personal, innovation, social contacts. “Workplace Engagement 2020 Model”Lähde: The 2020 Workplace, Copyright 2010 by Jeanne C. Meister and Karie Willyerd. 6

19. Y willchange the world? Vuoden 2000 työmarkkinoilla (25-65v) Gen X selkeävähemmistö ja sodan kokenut sukupolvi vieläläsnä (traditionalists) Suomen väestö iän ja sukupuolen mukaan vuoden 2005 lopussa(Miehet: vasen, tumman sininen / Naiset: oikea, vaalean sininen) 60-65 55-59 50-54 45-59 40-44 35-39 30-34 25-29 Baby Boomers 1946 Generation X Baby Boomers Vuoden 2020 työmarkkinoilla (25-65 v) Gen Y lähes puoletjavanhimmat (vertailussa) 1955 syntyneitä 1964 Generation X Baby Boomers 60-65 55-59 50-54 45-59 40-44 35-39 30-34 25-29 1978 Generation X Generation Y 1997 Generation Y Lähde: http://fi.wikipedia.org/wiki/Tiedosto:Fin_population_by_age_2005.png 7

20. The New Word of Work Holistic way to transform work culture More interaction and more flexibility Full use of technology New environment to support this change 8

21. Objectives Leading by example – show possibilities and opportunities Creativity and individual potential Create a space for inspiration that supports business objectives, meaningful cooperation, creativity, innovation and the community Alternative areas that adopt to the way we work Showcase Microsoft 9

22. Holisticapproach Need for new practices in leadership when work moves to networks and ”the cloud” New practices and rules of the New World of Work Inspirational environment supports creativity. Technology is ready and much more mature. 10

23. 2 3 New practices, old technology New practices, New technology 1 Old practices, o old technology Old parctices, new technology Lähde: Esko Kilpi, 2010 11

25. Broadcasting vs.point-to-point

26. Responsibilities

28. Place (physical)

29. Reachability

32. Privacy

33. Concentration and peace12

34. Spacesthatinspire 13

35. Nothing disappears, you get new opportunities - still the normal fully equipped desk …but in nultiple formats: Project Space Cafe Phone Booth Focus Room Touchdown Spaces 14

36. 15 Bistro Inspiration Beach Library

37. Productivity – Better collaboration Satisfaction Sustainability – less CO2 Talent –flexibility and opportunity to choose Inspiration to use new technology Amsterdam – Growing the business More effective use of the office Mobile solutions save money on investments and operating 16

38. Operating expenses Communication: phone related costs -20% LiveMeetingin and OCS:n Use of internal and external wen services and information Travel costs -20% Real estate costs -20% per person Grow the workforce by 26 % in the same m2 Office supplies OneNote, paper 17

39. Firstresults in Finland 92% feels that the first impression about the new office is very positive, 8 % feel neutral 81 % agrees that the option to choose your space freely is very positive 73 % feels it is easy to get hold of the persons you need for your jib 64 % tells that they are talking about New World of Work with their friends, family partners or customers

40. http://www.officelabs.com/projects/productivityfuturevision/Pages/default.aspx

41. Max Mickelsson maxmick@microsoft.com +358-50-4999 776 Microsoft: To help people an business all around the world to realize their full potential