3. Legal Framework - Universal Service Directive (Article 26):
Member States shall ensure that undertakings concerned make caller
location information available free of charge to the authority handling
emergency calls as soon as the call reaches that authority. […]
Competent regulatory authorities shall lay down criteria for the
accuracy and reliability of the caller location information
provided. [26.5]
Legislation
4. Legal Framework - Universal Service Directive (Article 26):
In order to ensure effective access to “112” services in the Member
States, the Commission, having consulted BEREC*, may adopt
technical implementing measures. However, these technical
implementing measures shall be adopted without prejudice to, and shall
have no impact on, the organisation of emergency services, which
remains of the exclusive competence of Member States. [26.7]
* Body of European Regulators for Electronic Communications
Legislation
5. Mobile phone calls location
• Time for the provision of the caller location information (COCOM*
Report 2015):
• In some Member States almost immediate (between 1.2 and 2 secs)
• Other countries between 5 and 12 secs
• Some Member States more than 10 minutes
* COCOM: Communications Committee
Time for the provision of the caller location information too long in
some countries
6. Mobile phone calls location
• Accuracy (COCOM Report 2015): wide majority of MS reported
Cell/Sector ID
Cell ID / sector ID not accurate enough
No Member State imposed stricter caller location criteria
7. Presentation title
Mobile Caller Location in European Union
2011 – Time of provision
10 minutes or more
Between 1 – 5 minutes
Between 10 and 60s
Less than 10s
Unclear
8. Presentation title
Mobile Caller Location in European Union
2015 – Time of provision
10 minutes or more
Between 1 – 5 minutes
Between 10 and 60s
Less than 10s
Unclear
11. Presentation title
Emergency Apps sending location to the PSAP
11
Shows the need for accurate location
Not enough penetration
Works only with the integrated PSAP