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Mobile caller location in
Europe
Cristina Lumbreras
Technical Director, EENA
Introduction
Costs
Privacy Accuracy
Time of delivery
Legal Framework - Universal Service Directive (Article 26):
Member States shall ensure that undertakings concerned make caller
location information available free of charge to the authority handling
emergency calls as soon as the call reaches that authority. […]
Competent regulatory authorities shall lay down criteria for the
accuracy and reliability of the caller location information
provided. [26.5]
Legislation
Legal Framework - Universal Service Directive (Article 26):
In order to ensure effective access to “112” services in the Member
States, the Commission, having consulted BEREC*, may adopt
technical implementing measures. However, these technical
implementing measures shall be adopted without prejudice to, and shall
have no impact on, the organisation of emergency services, which
remains of the exclusive competence of Member States. [26.7]
* Body of European Regulators for Electronic Communications
Legislation
Mobile phone calls location
• Time for the provision of the caller location information (COCOM*
Report 2015):
• In some Member States almost immediate (between 1.2 and 2 secs)
• Other countries between 5 and 12 secs
• Some Member States more than 10 minutes
* COCOM: Communications Committee
Time for the provision of the caller location information too long in
some countries
Mobile phone calls location
• Accuracy (COCOM Report 2015): wide majority of MS reported
Cell/Sector ID
Cell ID / sector ID not accurate enough
No Member State imposed stricter caller location criteria
Presentation title
Mobile Caller Location in European Union
2011 – Time of provision
10 minutes or more
Between 1 – 5 minutes
Between 10 and 60s
Less than 10s
Unclear
Presentation title
Mobile Caller Location in European Union
2015 – Time of provision
10 minutes or more
Between 1 – 5 minutes
Between 10 and 60s
Less than 10s
Unclear
Presentation title
Mobile Caller Location in European Union
2011 - Accuracy
Cell-ID /Sector ID
Presentation title
Mobile Caller Location in European Union
2015 - Accuracy
Cell-ID /Sector ID
Presentation title
Emergency Apps sending location to the PSAP
11
 Shows the need for accurate location
 Not enough penetration
 Works only with the integrated PSAP
Presentation title
Conclusions
 Emergency services need accurate and fast location data
 Not significant evolution
 A better solution in the short term is needed
12
Thank you!
Contact information
Cristina LUMBRERAS
cl@eena.org
Questions?

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AML workshop - Status of caller location and 112

  • 1. dd/mm/yyyy Mobile caller location in Europe Cristina Lumbreras Technical Director, EENA
  • 3. Legal Framework - Universal Service Directive (Article 26): Member States shall ensure that undertakings concerned make caller location information available free of charge to the authority handling emergency calls as soon as the call reaches that authority. […] Competent regulatory authorities shall lay down criteria for the accuracy and reliability of the caller location information provided. [26.5] Legislation
  • 4. Legal Framework - Universal Service Directive (Article 26): In order to ensure effective access to “112” services in the Member States, the Commission, having consulted BEREC*, may adopt technical implementing measures. However, these technical implementing measures shall be adopted without prejudice to, and shall have no impact on, the organisation of emergency services, which remains of the exclusive competence of Member States. [26.7] * Body of European Regulators for Electronic Communications Legislation
  • 5. Mobile phone calls location • Time for the provision of the caller location information (COCOM* Report 2015): • In some Member States almost immediate (between 1.2 and 2 secs) • Other countries between 5 and 12 secs • Some Member States more than 10 minutes * COCOM: Communications Committee Time for the provision of the caller location information too long in some countries
  • 6. Mobile phone calls location • Accuracy (COCOM Report 2015): wide majority of MS reported Cell/Sector ID Cell ID / sector ID not accurate enough No Member State imposed stricter caller location criteria
  • 7. Presentation title Mobile Caller Location in European Union 2011 – Time of provision 10 minutes or more Between 1 – 5 minutes Between 10 and 60s Less than 10s Unclear
  • 8. Presentation title Mobile Caller Location in European Union 2015 – Time of provision 10 minutes or more Between 1 – 5 minutes Between 10 and 60s Less than 10s Unclear
  • 9. Presentation title Mobile Caller Location in European Union 2011 - Accuracy Cell-ID /Sector ID
  • 10. Presentation title Mobile Caller Location in European Union 2015 - Accuracy Cell-ID /Sector ID
  • 11. Presentation title Emergency Apps sending location to the PSAP 11  Shows the need for accurate location  Not enough penetration  Works only with the integrated PSAP
  • 12. Presentation title Conclusions  Emergency services need accurate and fast location data  Not significant evolution  A better solution in the short term is needed 12
  • 13. Thank you! Contact information Cristina LUMBRERAS cl@eena.org Questions?