The document discusses the growth of internet devices and e-commerce over time. It notes that the number of internet devices grew from 1,000 in 1984 to 1 billion in 2008. E-commerce sales grew from a projection of $300 billion by 2002 to an actual amount of $2.929 trillion that year. The document then contrasts meeting trends from the 1980s-1990s to current practices and predicts future changes, such as lower costs for virtual meetings. It provides contact information for Sandra Daniel and her company FIRE Light Group.

1. Sandra Daniel, President & CEO
FIRE Light Group, WM&E

2.  The number of internet devices in 1984 was
1,000 (one thousand)
The number of internet devices in 1992 was
1,000,000 (one million)
 April 17, 1998
 Internet commerce could top $300 billion by 2002

3.  The number of internet devices in 2008 was
1,000,000,000 (one billion)
 E-Commerce numbers for 2002 came in at
$2.929 TRILLION
 2009 over $6 Trillion

4. LAST 2 YEARS NEXT 2 YEARS
 Focus on Sales “Team”  Rate of change will
(Rah Rah) and sharing increase exponentially
directives, measurement of  Big Investments in future
meeting ROI non-existent technology will become
standard
 AIG
 Travel will return, but it will
 Airlines be different
 Hotels – 5 star  Focus on ROI and meeting
 Travel objectives
 Focus on Luxury changing  Measuring Engagement

5. 1980 - 1990’S NOW
 Register by mail or fax  Register on-line
 Fly everyone to one location  GoTo Meetings
 Speaker in front of room  Virtual Meetings
 Overhead Projector  Hologram Meetings
 Transparencies????
 Storyboard (TelePresence)
 LCD Projectors  On-line during meetings
 Binders  Flash drives
 Handouts  Web downloads
 One Agenda – Printed/Mailed  Social Media
 Admin handled booking  Pre-communication; website,
 No Google! linked-in, twitter, etc.

6. NOW FUTURE
 More interactive  Hologram, TelePresence
 Pre-communication is and Virtual costs will go
constant and in many down and will be integrated
forms (website, media)  Flash drives extinct?
 Post communication is  Green will be required
easy  CSR will be expected
 Live polling and tweeting  F2F will always to necessary
questions but accomplished differently
 CSR components  ROI will be standard
 Green Meetings  Remember you cannot
 Outsource Services predict! Hire experts.

7.  Provide Value, unless you just want to be a
commodity.
 Providing relevant Information quickly and
easily will be a key strategy.
 No one reads, but everyone reacts to “blurbs”
 People trust what they hear on Facebook,
Twitter, Google, etc. They don’t trust the
traditional “marketing” approaches anymore.
 People do business with people they like!

8.  YouTube search on “Hologram Meetings”
 www.theirf.org (The Anatomy of a Travel
Incentive)
 www.mpiweb.org (Meetings Deliver)
 www.FireLightGroup.com, Blogspot, Twitter,
Facebook
 www.WestchesterMeetings.com
 emsummit.eventmarketer.com/virtual
 Stop by booth for IRF travel drive

9. Sandra Daniel, CEO
FIRE Light Group
Westchester Meetings & Events
 FireLightGroup.com, WestchesterMeetings.com
 sandi@firelightgroup.com
 Twitter: incentivegal, firelightgroup, westchestermeet
 LinkedIn: Sandra Daniel, FIRE Light Group
 Facebook: FIRE Light Group Fan Page
 Blog: incentivesmotivate.blogspot.com
 PO Box 2407, Madison WI 53701
 Cell Phone: (608) 345-3264