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#ramakeover
Robin Nesbitt, Manager, Columbus Metropolitan Library
Jackie Parker, Lead Librarian for Readers’ Services, Sno-Isle Libraries
Becky Spratford, Readers' Advisory Librarian, Berwyn Public Library
Duncan Smith, Vice President, NoveList (moderator)
Today’s Panelists
#ramakeover
Why are you focusing
on RA now?
#ramakeover
Reading Conversations at CML
Our Purpose: To Inspire Reading, Share Resources and
Connect People
The intent of reading conversations is to engage customers
in sharing their reading interests and to suggest additional
titles of interest. We want customers to see library staff as
the go-to resource for reading suggestions.
#ramakeover
#ramakeover
How did you get staff
buy in?
#ramakeover
Who is responsible for providing Readers’ Advisory in your library?
0% 20% 40% 60% 80%
All staff members provide READERS'
ADVISORY to the public
Certain staff members/subject
specialists provide RA
Library has full-time readers' advisors
on staff
Other
From 2014 Survey by NoveList & Library Journal Survey #ramakeover
Reader’s Advisory is not about
increasing circulation, but
establishing a relationship with the
reader so that they will come back
again and again
– Neal Wyatt
#ramakeover
“What is the use of a book, thought Alice,
without ….conversations?” Lewis Carroll
#ramakeover
Readers’ Advisory
Information Services – Breakdown by Job Title
Where are you in
your RA makeover?
#ramakeover
From 2014 Survey by NoveList & Library Journal Survey
#ramakeover
#ramakeover
#ramakeover
Low book
knowledge
Comfortable with RA
Uncomfortable with RA
High book
knowledge
Readers’ Advisory Approaches
#ramakeover
Lots of Time
High Touch
Low Touch
No Time
Kinds of Readers
#ramakeover
Topic Date/Time
Beyond Book Displays: Helping Readers Help Themselves March 17 3pm
Meeting Your Community’s Demand for Books (The Mix of
Collection Development and Readers’ Advisory)
March 25 2pm
Creating Engaging Book Displays April 16 2pm
RA Programming for Kids May 14 2pm
Upcoming Free Events
REGISTER:
www.ebscohost.com/novelist/news-events
#ramakeover
Thank You!
If you’re interested… stay here for a 10
minute demonstration of how to use
NoveList to improve your RA service
#ramakeover
Success Story
How one library is using NoveList
to improve their RA service
#ramakeover
Help readers find great books
with NoveList Plus
Add recommendations to your
catalog with NoveList Select
Promote your reader services
with LibraryAware
NoveList Complete
#ramakeover
New Hanover Public Library
NoveList Plus NoveList Select LibraryAware
They use it at the
reference desk with
patrons as a source of
read-alikes.
They also use it as
inspiration when creating
items in LibraryAware.
They love having read-
alikes in their catalog –
very popular with their
patrons.
Using this to create
bookmarks, flyers,
widgets, etc. to promote
their reader services.
They love NextReads,
plus they create their
own newsletters.
+ +
#ramakeover
Patrons are always really
surprised at how quickly
we can find a title for
them using NoveList
Plus.”
--New Hanover County Public Library
#ramakeover
NoveList Select
in the NHCPL
catalog
#ramakeover
NoveList Select is “like having a
reference librarian at their
fingertips. A lot of patrons don’t
like using the online catalog.
Sometimes this is a game-
changer because they get to see
all the great features in the
online catalog.”
--New Hanover County Public Library
#ramakeover
LibraryAware
widgets on the
NHCPL home page
"The single, biggest, awesome,
cool thing about LibraryAware is
that it gives us a way to create a
professional, streamlined look
across the board, yet put the
creative content capabilities into
the hands of the people who are
doing the doggone programs.“
--New Hanover County Public Library
#ramakeover
A reading map made by
NHCPL in LibraryAware,
using read-alikes from
NoveList Plus
#ramakeover
NoveList Complete “saves [us] a
lot of time with the products
being able to talk to each other. I
wish more companies were as
interconnected with their
resources.”
--New Hanover County Public Library
#ramakeover
LibraryAware is helping
NHCPL increase ebook
circulation by 500%
#ramakeover
NoveList NoveList Select LibraryAware
Face-to-face RA 
Staff education 
Promoting library programs  
E-newsletters   
Form-based RA  
Enriched catalog records   
Helping readers browse  
Self check recommendations 
Bibliographies  
Book displays 
Shelf talkers 
Posters 
Brochures 
We can help your library with…
Thank You!
#ramakeover

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Readers' Advisory Makeover

  • 2. Robin Nesbitt, Manager, Columbus Metropolitan Library Jackie Parker, Lead Librarian for Readers’ Services, Sno-Isle Libraries Becky Spratford, Readers' Advisory Librarian, Berwyn Public Library Duncan Smith, Vice President, NoveList (moderator) Today’s Panelists #ramakeover
  • 3. Why are you focusing on RA now? #ramakeover
  • 4. Reading Conversations at CML Our Purpose: To Inspire Reading, Share Resources and Connect People The intent of reading conversations is to engage customers in sharing their reading interests and to suggest additional titles of interest. We want customers to see library staff as the go-to resource for reading suggestions. #ramakeover
  • 6. How did you get staff buy in? #ramakeover
  • 7. Who is responsible for providing Readers’ Advisory in your library? 0% 20% 40% 60% 80% All staff members provide READERS' ADVISORY to the public Certain staff members/subject specialists provide RA Library has full-time readers' advisors on staff Other From 2014 Survey by NoveList & Library Journal Survey #ramakeover
  • 8. Reader’s Advisory is not about increasing circulation, but establishing a relationship with the reader so that they will come back again and again – Neal Wyatt #ramakeover
  • 9. “What is the use of a book, thought Alice, without ….conversations?” Lewis Carroll
  • 11. Readers’ Advisory Information Services – Breakdown by Job Title
  • 12. Where are you in your RA makeover? #ramakeover
  • 13. From 2014 Survey by NoveList & Library Journal Survey #ramakeover
  • 16. Low book knowledge Comfortable with RA Uncomfortable with RA High book knowledge Readers’ Advisory Approaches #ramakeover
  • 17. Lots of Time High Touch Low Touch No Time Kinds of Readers #ramakeover
  • 18. Topic Date/Time Beyond Book Displays: Helping Readers Help Themselves March 17 3pm Meeting Your Community’s Demand for Books (The Mix of Collection Development and Readers’ Advisory) March 25 2pm Creating Engaging Book Displays April 16 2pm RA Programming for Kids May 14 2pm Upcoming Free Events REGISTER: www.ebscohost.com/novelist/news-events #ramakeover
  • 19. Thank You! If you’re interested… stay here for a 10 minute demonstration of how to use NoveList to improve your RA service #ramakeover
  • 20. Success Story How one library is using NoveList to improve their RA service #ramakeover
  • 21. Help readers find great books with NoveList Plus Add recommendations to your catalog with NoveList Select Promote your reader services with LibraryAware NoveList Complete #ramakeover
  • 22. New Hanover Public Library NoveList Plus NoveList Select LibraryAware They use it at the reference desk with patrons as a source of read-alikes. They also use it as inspiration when creating items in LibraryAware. They love having read- alikes in their catalog – very popular with their patrons. Using this to create bookmarks, flyers, widgets, etc. to promote their reader services. They love NextReads, plus they create their own newsletters. + + #ramakeover
  • 23. Patrons are always really surprised at how quickly we can find a title for them using NoveList Plus.” --New Hanover County Public Library #ramakeover
  • 24. NoveList Select in the NHCPL catalog #ramakeover
  • 25. NoveList Select is “like having a reference librarian at their fingertips. A lot of patrons don’t like using the online catalog. Sometimes this is a game- changer because they get to see all the great features in the online catalog.” --New Hanover County Public Library #ramakeover
  • 27. "The single, biggest, awesome, cool thing about LibraryAware is that it gives us a way to create a professional, streamlined look across the board, yet put the creative content capabilities into the hands of the people who are doing the doggone programs.“ --New Hanover County Public Library #ramakeover
  • 28. A reading map made by NHCPL in LibraryAware, using read-alikes from NoveList Plus #ramakeover
  • 29. NoveList Complete “saves [us] a lot of time with the products being able to talk to each other. I wish more companies were as interconnected with their resources.” --New Hanover County Public Library #ramakeover
  • 30. LibraryAware is helping NHCPL increase ebook circulation by 500% #ramakeover
  • 31. NoveList NoveList Select LibraryAware Face-to-face RA  Staff education  Promoting library programs   E-newsletters    Form-based RA   Enriched catalog records    Helping readers browse   Self check recommendations  Bibliographies   Book displays  Shelf talkers  Posters  Brochures  We can help your library with…

Hinweis der Redaktion

  1. The Aspen Institute recently released its study on the future of the public library. It downplays the role of books and reading in favor of more digitally and community “space” types of services but at least two of you are investing in expanding readers’ advisory services in your libraries—why?
  2. The Aspen Institute recently released its study on the future of the public library. It downplays the role of books and reading in favor of more digitally and community “space” types of services but at least two of you are investing in expanding readers’ advisory services in your libraries—why?
  3. Question 2: How to get staff buy in? All of you have talked about these services being what readers want and have administration buy in. One of the findings from last year’s RA survey (conducted by LJ, NoveList and RUSA) was that in most libraries RA is everyone’s responsibility. The survey also pointed out that staff are frequently ambivalent about providing these services. What about staff buy-in at your libraries? Do you have it?  What did you have to do to get it?  How do we help people see the importance of RA work and feel comfortable doing it?
  4. The Aspen Institute recently released its study on the future of the public library. It downplays the role of books and reading in favor of more digitally and community “space” types of services but at least two of you are investing in expanding readers’ advisory services in your libraries—why?
  5.  In the LJ survey more than half of respondents plan to expand or add digitally based RA services. About 40% also want to expand self-directed RA (42%), programming with an RA bent (41%), and one-on-one RA provided in-house (38%). Where are you on the spectrum in your RA Makeovers and do self-directed and digital strategies fit into your emerging plans?  
  6. Comfy and high book Face-to-Faced - Talk with them Book oriented programs Lead discussion groups Create some self directed materials Create some digital matierals Form based RA Edit newsletters Conduct Outreach Intro to new resources Comfy and low book know Face- to- face + digital = Resource to help you NoveList Staff person Self directed RA – Bibliographies- book lists See above Need a resource to help you High book and low comfort Creator: Supports self directed RA Sets up and manages book displays Book lists Edit newsletter Pathway strategies- table top +shelf talker+ reading map Low book uncomfortable : Need to be the referrer Refer this person to another staff Point them to sections in the library - Self directed to– suggest other services - newsletter, did you know Build knowledge about books Build your expertise using the resources