1. www.e-government.ge
E-government development in Georgia
ირაკლი გვენეტაძე

2. DATE EXCHANGE AGENCY 2
• Elaboration of the respective standards of promotion of
informational technologies (systems) development and
coordination and implementation of joint state policy.
• Establishment of joint system of electronic message exchange
and increase of governance efficiency with informational
technologies (systems).
• Elaboration of informational technologies (systems) and
informational security policy and promotion of its
implementation.

3. Introduction 3
Reform
Efficiency Transparency
Time Cost Availability Accountability
Best method of problem solution
INFORMATIONAL TECHNOLOGIES

4. EXISTING SITUATION 4
• Property registration, E-abstract, • Netbooks for all first graders
• Business Registry • Student Information System-ongoing;
• Civil Registry
• School National on-line exam
• eID and e-signature • Automated case management system for court system; project is
• Biometrical Passport decisive phase and system is being introduced in offices
• Centralized criminal case management –is being introduced;
• E-filing system in the Ministry of Finance of Georgia-
90 % of taxpayers are actively using this system; • e-Procurement;
• Automation of tax and customs systems (the process is ongoing as
reforms taking place in this direction require changes in business • e-Auction of the property under the state ownership;
processes);
• a-Auction of real estate of Tbilisi City
• Case management system of Tax dispute Hall;
resolution; • Automation project of Enforcement Bureau
• Central data storage and reporting system;
• a-Notary project;
• Electronic Treasury project. e-Treasury • Electronic directory system for state newspaper and legislative
• Cash register management automation project-planned for next base – Official Gazett;
year;
• Automation project of Social Subsidies Agency
• Electronic system for writing out VAT • Real Time Gross Settlement System of National Bank
• Investment Management System of National Bank
invoices;
• Core Banking System of National Bank
• Automation of the Ministry of Internal Affairs;
• Case management program for Ombudsman; • Chancellery automation project is being
• Computerization of schools. Schools are implemented in all large ministries.
equipped with computers and by the end of the this year all • Criminal case management system
schools (2300) will be connected to internet;
And many others...

5. E-Gov LEGISLATION 5
• e-Document and e-Signature law – 2007
• Law on creation of Data Exchange Agency
• Law on Unified Information registry
• Law on Information Security

6. GGN – Georgian Governmental Network 6
• Initiation of Project - 2006
• Contract was signed I September of 2007
• 100 Governmental offices was connected to end of 2007
• More then 500 governmental offices was connected in 2008
Government get connection thought Georgia without any investment and in 4
times chipper price

7. EXISTING SITUATION AND MAIN PROBLEMS 7
Limited budget
Nonexistence of Shortage of qualified
security personnel
Nonexistence of Infrastructural
standards expenses
Incompatibility of
data

8. “ARCHITECTURE” OF EL-GOVERNANCE SERVICES 8
იუსტიცისს ეკონომიკური
განათლების
სამინისტრო განვიტარების
სამინისტრო
CRA, NAPR სამინისტრო
Se
es
s
Se
r
ce
Service
vi c vi c
r
s
vi
vi
r es
Se
r
ce
Se
s
s
Se rvice
ფინანსტა
სამინისტრო, Services
შინაგან საქმეთა
Se
შემოსავლების სამინისტრო
rv i ce
Services
s
ices
Services
სამსახური
s
s
e
es
es
se
i ce
Servic
Servic
vi c
vi c
v
r
rv
Ser
Se
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Se
Se
Ser
vic es
Services
Se es
Se
Ser es s
rv i ce vic ic i ce vi c
r
es Serv rv
vi c
s Se r
Se
es
სხვა
ბიზნესი ბანკი მოქალაქე
სამინისტროქბი

9. BASIC PRINCIPLES OF AGENCY MANAGEMENT 9
Facilitation of
Information existing in the Public Registry
service for the should not be inquired.
population:
“One window Inculcation of quality- and customer –
oriented service in public and private
principle” sector with integration of existing services.
In case of non-response to the inquiry of a
“Silence is
citizen in defined period of time, the issue
consent” is considered as upheld.

10. DATA EXCHANGE INFRASTRUCTURE 10
Ministry of
Justice
Response
Ministry of
Citizen
Finance
Bank Ministry of
Education
Data Exchange
Agency
Request
Ministry of
Business
Health
Request Response
Ministry of
Other
Internal
ministries
Affairs

11. G3 HIGH-LEVEL INFRASTRUCTURE 11
External Systems
Citizens and Businesses Government
other users Employees
Government Portal
Government Gateway Payment Providers
Government Back-
End System Government
Employees

12. G3 SYSTEM FUNCTIONING DESIGN 12
External
Applications Submission application
Portal e-Services Catalog e-Forms
(not a part of GG delivery)
SOAP WS Web GovTalk Web Services (SOAP)
API Federation Interface HTTP POST Submission()
Receiving module
Monitoring
Audit and
SQL Identity provider
Priority Services Notification engine
Registration Transaction Known facts
& & Admin Msgs
Storages
Enrolment Audit
Messaging
Submission logging
log
Routing Services
Application
Monitoring
Audit and
Integration
Audit
DIS log
Internal Information
System Communication to
Receiving module

13. MAIN GOALS 13
Improvement of service of
the type: government-
government (G2G), Growth of efficiency of state
Transparency of information
government-business (G2B), expenses;
and government-citizen
(G2C);
Promotion of activization of
Information exchange Provision of quality and
mutual cooperation
efficiency; accuracy of existing data;
between state structures;
Facilitated procedures for
delivery of information and
Provision of confidentiality; Standard data;
services to citizens and
agencies;
Provision of single security Compatibility with
standards; international standards;

14. El-Governance 14
Receiving Information in Real Time
Proper Planning
Effective Distribution of Resources
Health Care and of State Budget
Social Secure
Results Monitoring
Self-Government Agriculture
Data Exchange Agency
Georgian Governmental Gateway
Education
System without
Duplicate

15. G3 – INFRASTRUCTURE AND PLANS FOR FUTURE 15
Joint document exchange system
Organization of electronic official correspondence warranted
delivery system
Citizen’s portal
TradeNet – establishment of joint trade-related service system

16. Citizen’s Portal 16
Unified
Automatized E-Governance State System Data Automatized
Processing
Statistical Data
Medical Service
Education
Migration,
Registration
Property
Demographic and
other Personal Data
CITIZEN Economic Activities
State
Development Social Condition Effective Public
Planning and Policy
Forecast

17. INFORMATION SECURITY
AVAILABILITY INTEGRITY CONFIDENTIALITY
false information
network jamming
intrusions
information stealing
system paralyzing

18. SPHERE OF RESPONSIBILITY
Public sector
+ critical
Defense infrastructure
Secret
information

19. INFORMATIONAL SECURITY
IMPLEMENTATION MECHANISM
Informational
Cyber Security
Security
Policy CERT Georgia
Increase of Increase of
Network Reaction to Accessibility
Standards Inculcation Audit self- self-
monitoring incidents test
consciousness consciousness

20. Thank you for your attention!
www.dea.gov.ge
www.e-government.gov.ge
www.cert.gov.ge

21. saqarTvelo, Tbilisi 0102,
wminda nikolozos/n. CxeiZis 2
Mtel.: (+995 32)14 39 81
www.dea.gov.ge
www.cert.gov.ge
www.e-government.ge