Full session information and video available on successforce.com.

1. IT 2.0 with Three Clicks to Success On-Demand Jason Hunter Manager, Support + Services Vicon Motion Systems Clara Shih Director, AppExchange Product Line Management salesforce.com Donald Dy Senior Manager, IT Magma Design Automation Travis Bryant Senior Sales Engineer salesforce.com

3. What is Being Asked of Today’s CIOs? 2007 CIO Survey 5 4 3 2 1 Building business skills in IT Demonstrating the business value of IT Improve the link between business and IT Improving IT governance Improve the quality of IT services

4. What is IT 2.0? IT 1.0: The Old Way Legacy Code Complex Dependencies “ Just Make Sure Nothing Breaks” Drive business results by delivering new projects IT 2.0: The AppExchange Way 5 4 3 2 1 Building business skills in IT Demonstrating the business value of IT Improve the link between business and IT Improving IT governance Improve the quality of IT services

5. The New Model Delivers Choice to Customers 67 183 228 300 430 550 Apps! 500

7. Customer Installs to Date 31,500+ Customers Love the AppExchange

8. Why is Everyone So Excited? 700+ Applications 13 Application Categories 13 Industry Verticals 35,000+ Developers With AppExchange, we can immediately begin test driving and installing new applications to leverage the best ideas and new development without reinventing the wheel . — Jan LaHayne CIO, Littelfuse Top Ten Innovations of 2006 – Forbes Magazine

10. Use of Salesforce Has Evolved How AppExchange Fits with the Platform and CRM 2 World’s first multi-tenant language & development platform 3 World’s on-demand applications marketplace 1 World’s most trusted enterprise CRM

11. What’s the Value to IT? Take advantage of the best ideas and technologies from 35,000 developers. Easy to customize. No need to build, integrate, and maintain. Trusted applications that install directly into your Salesforce account on-demand. Instantly deploy. Use the AppExchange to get a head start with On Demand. It’s as easy as buying a book on Amazon.com. Hundreds of Pre-Integrated Solutions The Way of the Future is Simplicity Reduces your burden

15. Agenda AppExchange Overview Demonstration Reducing IT’s Burden (Magma Design Automation) Overcoming Limited Resources (Vicon Motion Systems) Panel Q&A

16. Demonstration TRAVIS BRYANT Senior Sales Engineer, salesforce.com

17. Agenda AppExchange Overview Demonstration Reducing IT’s Burden (Magma Design Automation) Overcoming Limited Resources (Vicon Motion Systems) Panel Q&A

18. Customer Presentation DONALD DY Senior Manager, IT Sales Service & Support Marketing Customer Delight Sales Service & Support Development Release Management Tech Campaigns Library Requests Finance Products Project Manager PR Manager Email Campaigns Sales

20. Magma is All Around You Samsung Miniket Digital Camcorder Sony PSP Nokia 5300 DoCoMo Sharp SH902i Sony Ericsson K700i

22. Semiconductor Companies Know Magma

28. Agenda AppExchange Overview Demonstration Reducing IT’s Burden (Magma Design Automation) Overcoming Limited Resources (Vicon Motion Systems) Panel Q&A

29. Customer Presentation JASON HUNTER Sales Sales Service & Support Installation Issues System Installations Service Entitlements Quote Generator Development RMAs Vicon Training Courses Mass Update Contact Address Service & Support Dashboard Create Assets from Product Info Project and Issue Management Time Tracking Mass Transfer Oppty. Owner View All Open Tasks at Account Case History Timeline Adoption Dashboards Display All Contact Roles Auto vCard Scribe Sales Order Component Flex Pie Chart Pollzter Manager, Support + Services

35. Why Salesforce = CIO Success Focus on Innovation, not infrastructure Increase IT output while minimizing risk and costs Deliver on today’s accelerated project timelines Leverage the ideas of a worldwide community

36. Agenda AppExchange Overview Demonstration Reducing IT’s Burden (Magma Design Automation) Overcoming Limited Resources (Vicon Motion Systems) Panel Q&A

37. Panel Q&A Moderator: Clara Shih Director, AppExchange Product Line Management Salesforce.com Jason Hunter Support + Services Vicon Motion Systems Travis Bryant Senior Sales Engineer salesforce.com Donald Dy Senior Manager, IT Magma Design Automation