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1. Sprinklr version 3.0.3 Functionality Document
<TOPIC>
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2. Sprinklr version 3.0.3 Functionality Document
Version Description of Change Author Date
1 Initial Draft <Author> <Date>
2 Reviewed By <Reviewer Name> <Date>
Sprinklr©

3. Sprinklr version 3.0.3 Functionality Document
CONTENTS
1 INTRODUCTION 4
1.1 PURPOSE 4
1.2 SCOPE 4
1.3 REFERENCES 4
1.4 LIMITATIONS/ ASSUMPTIONS 4
2 DATA FLOW DIAGRAM 5
2.1 GRABBING PRIVATE MESSAGES Error!
Bookmark not defined.
2.2 CONFIGURATION SETUP 5
3. FUNCTIONALITY DESCRIPTION 5
3.1 Backend 5
3.2 UI 5
3.2.1 Which client will be affected 5
3.2.2 Conversations and Workflow 6
3.2.3 Monitoring Dashboard 6
3.2.4 Queues and Workflow 6
3.2.5 Rules(Admin Section) 6
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4. Sprinklr version 3.0.3 Functionality Document
1 INTRODUCTION
<Give an intro on what the document is talking about>
1.1 PURPOSE
Why are we doing this changes
Who are benefited
1.2 SCOPE
What are the sections we are planning to test? List in details every sub section
What is the functionality regression for this change excluding the entire system regression
1.3 REFERENCES
Handoff session link
Link for any other requirement document if any
1.4 LIMITATIONS/ ASSUMPTIONS
What is not implemented
What is planned for next release
Sprinklr©

5. Sprinklr version 3.0.3 Functionality Document
2 DATA FLOW DIAGRAM
2.1 TOPIC
Pictorial representation of the flow
2.2 CONFIGURATION SETUP
What are all the setup we need to do before we start the testing
o Backend daemon details
o Logs
o Conf
What are all the client properties associated with this changes
3. FUNCTIONALITY DESCRIPTION
3.1 Backend
Detailed step by step description on the backend flow
What are the tables involved
What are the new tables/fields added
What fields will be affected by every action in UI
3.2 UI
Short description on the UI changes
Description on the various option
Screen shots of major visible change in UI
3.2.1 Which client will be affected
All Clients will be able to see the new changes.
Sprinklr©

6. Sprinklr version 3.0.3 Functionality Document
3.2.2 Conversations and Workflow
3.2.3 Monitoring Dashboard
3.2.4 Queues and Workflow
3.2.5 Rules(Admin Section)
Sprinklr©