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Moving From Win-Win to
Win-Win-Win
with Cause Marketing
Steve Drake
President, Drake &Company
April 30, 2009
© 2009 Drake& Company
About Steve DrakeBio
AKA “Causeaholic”
Owner of accredited association management company
Manages award-winning cause marketing
programs
Founder of three national organizations
Varsity ice hockey at Ohio State
Reported from Neil Armstrong’s parents during 1969
moon walk
Started woman’s college basketball team
Today’s Agenda
1) Quick pulse & summary of research
2) Basics about Cause Marketing for associations
3) Examples & Case Study
4) Getting Started
5) Q&A
Round up
Cause Marketing - Associations
2008 Survey
Based on 86 respondents
(representing about 250 associations)
(AMCs represent 32.6% of responses)
Do you have a foundation or
charitable organization?
59.7%
40.3%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
Yes No
Round up
% of Budget on Cause
Marketing
75.4%
3.0% 1.5% 1.5%
18.5%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
0%
75%-99%
50%-75%
25%-50%
Less than 25%
Round up
Why are you NOT involved in
a Cause Marketing program?
44.3%
36.0%
26.2%
23.0%
18.0%
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
35.00%
40.00%
45.00% Haven't thought about it
Haven't found right cause
or partner
Not a priority
Don't have time or
expertise
Board doesn't see need
Round up
Quick Pulse
1) Who is here?
a) Non-profit (charity)
b) Association (trade or professional)
c) AMC
d) For-profit Company
e) Communications (Ad, PR) Agency
f) Other
2) Familiarity with Cause Marketing?
a) Not sure what it is
b) Heard about it but no direct experience
c) Some direct experience
d) Substantial experience
Basics
What?Basics
Non-Profit
Corporate
Partner
A for profit and a not-for-profit combining
efforts for purpose, passion and profit.
$
Expanding CauseBasics
Cause
Non-Profit
Corporat
e
Partners
Association
Partner
Associations – both professional & trade – can serve as a valuable
additional partner.
$
Examples
Bread Art Project
Digital campaign
Milling &
Baking
Industry
Donated $50,000 to Feeding America
+ $1 per submission up to $50,000
Examples
Colgate & RIF
$800,000 + 58,000 books since 2004
Examples
Sam’s, Aquafina & KAB
37 Million bottles; $300,000; 100,000 fleece jackets!
Examples
Make A Wish
$250,000 donation = 12 wishes in 12 weeks
Examples
Target & St. Jude
200,000 items purchased; $300,000 to St. Jude
Examples
National Geographic Kids
– Cotton Inc
Guinness record by turning old jeans into home insulation.
Examples
“Regifting” Supports Women
Local store – local cause – Increasing sales
Examples
Thoughts on Examples
1) Cause marketing is marketing, NOT
philanthropy2) All cause is local … even national programs
3) Connecting the unconnected
4) Can have multiple partners (for profit or NFP)
within the alliance
5) Other?
Examples
Basics
Why?
Create awareness to advance your mission
Generate funding for your organization and/or
cause
Create local advocates, engage members and
donors
Basics
For Associations & Non-Profits:
Provide tangible member benefit
BenefitsBasics
Create awareness to advance your strategy
Increase customer loyalty and sales
Engage employees and stakeholders
For Companies:
Why?
85% of Americans more positive
Basics
79% would likely switch brands
79% want to work for a company that cares
 Increased Sales, Profits & Funding:
Source: 2008 Cone/Duke University Behavioral Cause Study
Basics Why?
Trying to reach Generation Y?
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Sw itch Brands Have Purchased Expect Donation
Overall Gen Y
Source: 2008 Cone/Duke University Behavioral Cause Study
Why?
 Top “issues” for causes:
education
economic development
health & disease
access to clean water
Basics
Finding Partners?Basics
“Frame” your search:
 “Size”
 “Geographic scope”
 “Product” or “Service”
 “Philosophy”
Look for non-profits with a parallel cause
Look for companies and/or associations that fit
mission of your non-profit
Look for cause that will motivate & engage
your association’s members
How – Cause Types
 What “tools” can be used to implement the cause?
Basics
Social/Public Service marketing
Purchase Plus
Product sales
Product licensing
Promotional campaign
Co-branded program
Co-branded events (runs, rides, auctions, golf, etc.)
Measurement & Metrics
Use same measurement tools as other marketing:
 Media impressions
 Customer Loyalty Index
 Memberships and/or product sales
 Numbers engaged in programs
 Dollars generated
Basics
Measurement & EvaluationBasics
Questions?
1) What is Cause Marketing?
2) What are benefits?
3) Why are companies/charities doing Cause Marketing?
4) How do you measure Cause Marketing?
5) Other?
Basics
Practice
Case Study
The ChallengePractice
Trees to troops
Who?
Cause: Military families
Practice
Coordination & Fund-raising
The Program – 2005 &
2006
290 – 650 farms
4,300 - 11,854 trees
Local media
FedEx:
5,000 – 13,650 miles
+ 10,000 air miles
+ volunteers
5 - 17 bases
2 – 4 branches
4,300-11,854 families
Practice
2005 Trees for Troops:
By the Numbers
3 routes
5 bases
+ overseas
17 states
290 donors
4,300 trees
4,600 miles
Refreshing the Program
Consumers: “How can we be involved”?
Practice
Solution: Trees for Troops Weekend
Retailers:
Pay participation fee
Receive T4T “tool kit”
Get FedEx trailer on site for weekend
Consumers buy and donate tree to service member
Foundation receives cash to support programs
Coordination & Fund-raising
4,500 – 4,654 trees from
consumers & retailers
The Program – 2007 &
2008
600 – 800 farms
12,346 - 12,428 trees
Local media
FedEx:
59,000+ miles
+ 10,000 air miles
+ volunteers
4 - 5 branches
49-53 bases
16,846-17,082 families
Practice
Power of Cause
Marketing
http://www.msnbc.msn.com/id/3032619/#2821063
During the past holiday season, did you read, see, or hear
anything about the Trees for Troops program though which
Christmas trees were being donated to troops and their
families and being delivered to military bases by FedEx?
14.7
13.7
14.2
10
11
12
13
14
15
2005 2006 2007
Million Households
Households t hat Recalled Seeing,
Hearing or Reading about Trees for
Troops
Practice Reach & Impact
23.4 MILLION
households said they saw,
read or heard about Trees
for Troops
Reach & ImpactPractice
2008 Trees for
Troops
3.4 MILLION
households said T4T
“influenced” their decision to
purchase a Real Tree in
2008
 50,554 military families
received farm-grown Christmas
trees
Practice
53 military locations
17 countries
international media
coverage
Summary
Evaluating (CSF perspective)
 Delivered fresh, farm-grown trees to 50,554 families
 Created millions of media impressions
 Reached 23 million U.S. households
 Engaged 71% of organization’s members
 Generated $1 million (cash & in-kind) per year
 Cost: 1,200 - 1,400 staff hours and $10,000± expenses
Practice
What other program could generate this much
local and national (positive) media coverage?
Thoughts on Case
Study
1) All cause is local!
2) Plan & coordinate
3) Be Flexible
4) Refresh
5) Financial model
6) Other?
Practice
Key Learnings
1) Make it personal
Practice
2) Make it relevant
3) Make it local
5) If you are the charity, own “the brand”
6) Create partnerships/alliances
7) Seek other non-competing partners
8) Continuously refresh and update
9) Share the passion
4) Make it transparent
Getting StartedBasics
1) Select cause
 Harmony (with mission) is key
2) Make it personal
 Make it local
 For donors, members, employees
3) Decide on partner(s)
 Big or small pond?
Getting StartedBasics
4) Understand each other
 You own your brand
5) Disclose special arrangements
 Transparency
 Who is doing the PR?
6) Determine which form (See slide 26)
 See list of types of cause programs
Getting StartedBasics
7) Develop PR support plan
 Get recognized for doing good
7) Establish metrics
 Measure your marketing
7) Refresh & update
 Continuous improvement
Getting StartedBasics
10)Be flexible
 Change on fly if needed
10)Review & evaluate
 Set a date on when you will review and renew
10)Take time to celebrate
 Build celebration into your campaign
 Include volunteers, partners, staff, etc.
12 Steps to Cause Marketing
1) Select cause
 Harmony (with mission) is key
1) Make it personal
 Make it local for donors,
members, employees
1) Decide on partner(s)
 Big or small pond?
1) Understand each other
 You own your brand
1) Disclose special arrangements
 Transparency
 Who is doing the PR?
1) Determine which form
 See list of types of cause
programs
7) Develop PR support plan
 Get recognized for doing good
7) Establish metrics
 Measure your marketing
7) Refresh & update
 Continuous improvement
7) Be flexible
 Change on fly if needed
7) Review & evaluate
 Set a date on when you will review
and renew
7) Take time to celebrate
 Build celebration into your
campaign
 Include volunteers, partners, staff,
etc.
Basics
Resources:
 12 Steps to Successful Cause Marketing
http://blog.drakeco.com/2008_06_01_archive.html
 Cone-Duke Research http://www.businesswire.com/portal/site/google/?
ndmViewId=news_view&newsId=20081001005317&newsLang=en
 2008 Cause Study, PR Week http://barkleyus.com/articles/show/43-
pr_week_cause_survey_2008#
 Highlights & case studies http://www.causeaholic.com
Contact Information:
Steve Drake
President, Drake &Company
Phone: 636-449-5050
E-mail: drake@drakeco.com
Twitter: http://twitter.com/causeaholic
Website: www.drakeco.com
Blog: http://www.causeaholic.com

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Cause Marketing for Associations

  • 1. Moving From Win-Win to Win-Win-Win with Cause Marketing Steve Drake President, Drake &Company April 30, 2009 © 2009 Drake& Company
  • 2. About Steve DrakeBio AKA “Causeaholic” Owner of accredited association management company Manages award-winning cause marketing programs Founder of three national organizations Varsity ice hockey at Ohio State Reported from Neil Armstrong’s parents during 1969 moon walk Started woman’s college basketball team
  • 3. Today’s Agenda 1) Quick pulse & summary of research 2) Basics about Cause Marketing for associations 3) Examples & Case Study 4) Getting Started 5) Q&A
  • 4. Round up Cause Marketing - Associations 2008 Survey Based on 86 respondents (representing about 250 associations) (AMCs represent 32.6% of responses)
  • 5. Do you have a foundation or charitable organization? 59.7% 40.3% 0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% Yes No Round up
  • 6. % of Budget on Cause Marketing 75.4% 3.0% 1.5% 1.5% 18.5% 0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 0% 75%-99% 50%-75% 25%-50% Less than 25% Round up
  • 7. Why are you NOT involved in a Cause Marketing program? 44.3% 36.0% 26.2% 23.0% 18.0% 0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00% Haven't thought about it Haven't found right cause or partner Not a priority Don't have time or expertise Board doesn't see need Round up
  • 8. Quick Pulse 1) Who is here? a) Non-profit (charity) b) Association (trade or professional) c) AMC d) For-profit Company e) Communications (Ad, PR) Agency f) Other 2) Familiarity with Cause Marketing? a) Not sure what it is b) Heard about it but no direct experience c) Some direct experience d) Substantial experience
  • 10. What?Basics Non-Profit Corporate Partner A for profit and a not-for-profit combining efforts for purpose, passion and profit. $
  • 11. Expanding CauseBasics Cause Non-Profit Corporat e Partners Association Partner Associations – both professional & trade – can serve as a valuable additional partner. $
  • 13. Bread Art Project Digital campaign Milling & Baking Industry Donated $50,000 to Feeding America + $1 per submission up to $50,000 Examples
  • 14. Colgate & RIF $800,000 + 58,000 books since 2004 Examples
  • 15. Sam’s, Aquafina & KAB 37 Million bottles; $300,000; 100,000 fleece jackets! Examples
  • 16. Make A Wish $250,000 donation = 12 wishes in 12 weeks Examples
  • 17. Target & St. Jude 200,000 items purchased; $300,000 to St. Jude Examples
  • 18. National Geographic Kids – Cotton Inc Guinness record by turning old jeans into home insulation. Examples
  • 19. “Regifting” Supports Women Local store – local cause – Increasing sales Examples
  • 20. Thoughts on Examples 1) Cause marketing is marketing, NOT philanthropy2) All cause is local … even national programs 3) Connecting the unconnected 4) Can have multiple partners (for profit or NFP) within the alliance 5) Other? Examples
  • 22. Why? Create awareness to advance your mission Generate funding for your organization and/or cause Create local advocates, engage members and donors Basics For Associations & Non-Profits: Provide tangible member benefit
  • 23. BenefitsBasics Create awareness to advance your strategy Increase customer loyalty and sales Engage employees and stakeholders For Companies:
  • 24. Why? 85% of Americans more positive Basics 79% would likely switch brands 79% want to work for a company that cares  Increased Sales, Profits & Funding: Source: 2008 Cone/Duke University Behavioral Cause Study
  • 25. Basics Why? Trying to reach Generation Y? 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Sw itch Brands Have Purchased Expect Donation Overall Gen Y Source: 2008 Cone/Duke University Behavioral Cause Study
  • 26. Why?  Top “issues” for causes: education economic development health & disease access to clean water Basics
  • 27. Finding Partners?Basics “Frame” your search:  “Size”  “Geographic scope”  “Product” or “Service”  “Philosophy” Look for non-profits with a parallel cause Look for companies and/or associations that fit mission of your non-profit Look for cause that will motivate & engage your association’s members
  • 28. How – Cause Types  What “tools” can be used to implement the cause? Basics Social/Public Service marketing Purchase Plus Product sales Product licensing Promotional campaign Co-branded program Co-branded events (runs, rides, auctions, golf, etc.)
  • 29. Measurement & Metrics Use same measurement tools as other marketing:  Media impressions  Customer Loyalty Index  Memberships and/or product sales  Numbers engaged in programs  Dollars generated Basics
  • 31. Questions? 1) What is Cause Marketing? 2) What are benefits? 3) Why are companies/charities doing Cause Marketing? 4) How do you measure Cause Marketing? 5) Other? Basics
  • 36. Coordination & Fund-raising The Program – 2005 & 2006 290 – 650 farms 4,300 - 11,854 trees Local media FedEx: 5,000 – 13,650 miles + 10,000 air miles + volunteers 5 - 17 bases 2 – 4 branches 4,300-11,854 families Practice
  • 37. 2005 Trees for Troops: By the Numbers 3 routes 5 bases + overseas 17 states 290 donors 4,300 trees 4,600 miles
  • 38.
  • 39. Refreshing the Program Consumers: “How can we be involved”? Practice Solution: Trees for Troops Weekend Retailers: Pay participation fee Receive T4T “tool kit” Get FedEx trailer on site for weekend Consumers buy and donate tree to service member Foundation receives cash to support programs
  • 40. Coordination & Fund-raising 4,500 – 4,654 trees from consumers & retailers The Program – 2007 & 2008 600 – 800 farms 12,346 - 12,428 trees Local media FedEx: 59,000+ miles + 10,000 air miles + volunteers 4 - 5 branches 49-53 bases 16,846-17,082 families Practice
  • 41.
  • 42.
  • 44. During the past holiday season, did you read, see, or hear anything about the Trees for Troops program though which Christmas trees were being donated to troops and their families and being delivered to military bases by FedEx? 14.7 13.7 14.2 10 11 12 13 14 15 2005 2006 2007 Million Households Households t hat Recalled Seeing, Hearing or Reading about Trees for Troops Practice Reach & Impact
  • 45. 23.4 MILLION households said they saw, read or heard about Trees for Troops Reach & ImpactPractice 2008 Trees for Troops 3.4 MILLION households said T4T “influenced” their decision to purchase a Real Tree in 2008
  • 46.  50,554 military families received farm-grown Christmas trees Practice 53 military locations 17 countries international media coverage Summary
  • 47. Evaluating (CSF perspective)  Delivered fresh, farm-grown trees to 50,554 families  Created millions of media impressions  Reached 23 million U.S. households  Engaged 71% of organization’s members  Generated $1 million (cash & in-kind) per year  Cost: 1,200 - 1,400 staff hours and $10,000± expenses Practice What other program could generate this much local and national (positive) media coverage?
  • 48. Thoughts on Case Study 1) All cause is local! 2) Plan & coordinate 3) Be Flexible 4) Refresh 5) Financial model 6) Other? Practice
  • 49. Key Learnings 1) Make it personal Practice 2) Make it relevant 3) Make it local 5) If you are the charity, own “the brand” 6) Create partnerships/alliances 7) Seek other non-competing partners 8) Continuously refresh and update 9) Share the passion 4) Make it transparent
  • 50. Getting StartedBasics 1) Select cause  Harmony (with mission) is key 2) Make it personal  Make it local  For donors, members, employees 3) Decide on partner(s)  Big or small pond?
  • 51. Getting StartedBasics 4) Understand each other  You own your brand 5) Disclose special arrangements  Transparency  Who is doing the PR? 6) Determine which form (See slide 26)  See list of types of cause programs
  • 52. Getting StartedBasics 7) Develop PR support plan  Get recognized for doing good 7) Establish metrics  Measure your marketing 7) Refresh & update  Continuous improvement
  • 53. Getting StartedBasics 10)Be flexible  Change on fly if needed 10)Review & evaluate  Set a date on when you will review and renew 10)Take time to celebrate  Build celebration into your campaign  Include volunteers, partners, staff, etc.
  • 54. 12 Steps to Cause Marketing 1) Select cause  Harmony (with mission) is key 1) Make it personal  Make it local for donors, members, employees 1) Decide on partner(s)  Big or small pond? 1) Understand each other  You own your brand 1) Disclose special arrangements  Transparency  Who is doing the PR? 1) Determine which form  See list of types of cause programs 7) Develop PR support plan  Get recognized for doing good 7) Establish metrics  Measure your marketing 7) Refresh & update  Continuous improvement 7) Be flexible  Change on fly if needed 7) Review & evaluate  Set a date on when you will review and renew 7) Take time to celebrate  Build celebration into your campaign  Include volunteers, partners, staff, etc. Basics
  • 55. Resources:  12 Steps to Successful Cause Marketing http://blog.drakeco.com/2008_06_01_archive.html  Cone-Duke Research http://www.businesswire.com/portal/site/google/? ndmViewId=news_view&newsId=20081001005317&newsLang=en  2008 Cause Study, PR Week http://barkleyus.com/articles/show/43- pr_week_cause_survey_2008#  Highlights & case studies http://www.causeaholic.com
  • 56. Contact Information: Steve Drake President, Drake &Company Phone: 636-449-5050 E-mail: drake@drakeco.com Twitter: http://twitter.com/causeaholic Website: www.drakeco.com Blog: http://www.causeaholic.com

Hinweis der Redaktion

  1. 6 of 10 were a 501(c)(3) charitable organization … but …
  2. Three out of four are NOT engaged in cause marketing
  3. Why NOT? (multiple answers permitted) most because they hadn’t thought about it, not a priority or didn’t have expertise
  4. Nonprofits reporting fewer corporate sponsors during recession … QUESTION: is it also that more are switching from Corporate PHILANTHROPY to CAUSE MARKETING???
  5. The Classic connecting the unconnected. Toothpaste & books … launched during “back to school” period. Colgate donated book collections; organized in-store readings; publicized free dental-care visits; donated toothpaste.
  6. CAUSE: Sam’s + Pepsi – recycled plastic bottles … converted to fleece jackets. Results: 37 million bottles recycled. Sam’s donated $300,000+ to Keep America Beautiful affiliates and schools. Aquafina sales at Sam’s clubs up $50 million. And, the program resulted in 100,000 fleece jackets donated to children in need.
  7. EXAMPLE OF TRANSATIONAL CAUSE PROGRAM: Holiday program … Target pledged $1.50 per “Stuffed elephant” gift card holder … consumers purchased about 200,000 gift elephants … … St. Jude received $300,000!
  8. If you manage a trade association with local retail members, contact Steve Drake (drake@drakeco.com) as I have two turn-key cause marketing campaigns ideal for a trade association with members who are local retailers.
  9. Purchase plus: Walgrees to Hope Blooms (Cancer) Product sales: Ben & Jerrys to KaBoom; Nike to Lance Armstrong Foundation; Target to St. Jude Product Licensing: Valspar’s American Traditions Paint to National Trust for Historic Preservation; MBNA Credit card to The Nature Conservancy Promotional Campaign: Yoplait’s Save Lids to Save Lives for Komen; Cheerios to First Book (Spoonful of Stories) Co-branded Events: Novartis US Transplant Games to National Kidney Social / Public Service: Crest Health Smiles to BGCs; HHS, Coke & Craft Foods “Triple Play” to BGCs
  10. Click to run NBC video That ran 2:37 … what could you do to get your organization two & one-half minutes on network tv?
  11. FINAL COMMENTS: Thank you Thanks to Boston Conferencing … please complete survey Urge you to consider cause marketing as a tool to energize your base; create positive public relations and advance your mission Make it local If you need help, contact me.