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Conflict Resolution

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John McGinn
John McGinn
Education
1 of 11
Solving Challenging Situations
[object Object],[object Object]
[object Object],[object Object],[object Object]
Ask: "What are all the possible causes of this situation?“ "What are all the possible solutions?"
Make a clear decision. - Mutually agreed upon Assign clear responsibility for carrying out the decision and then set a deadline for completion and review. Follow-up “ You can expect what you inspect.”
[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]

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Conflict Resolution

  • 2.
  • 3.
  • 4. Ask: "What are all the possible causes of this situation?“ "What are all the possible solutions?"
  • 5. Make a clear decision. - Mutually agreed upon Assign clear responsibility for carrying out the decision and then set a deadline for completion and review. Follow-up “ You can expect what you inspect.”
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.