1. Resume
Name: Donna Robinson
Address: 2 Burra St GERRINGONG2534
Contact: 0410443057/ (02) 42343057 Email: donna.robinson335@gmail.com
D.O.B: 27 February 1967
Education: 1982 -year 10 certificateat Warilla High School results: English 3 / Maths 3
1987- Computer studies- Shellharbour- TAFE
2000- Telephone answering course/ completed Aussie host course at TAFE
2003- Completed P3certificate in Managing Aggression in Dementia care
2005- Obtained certificateIII Assistant in Nursing AIN
2011- Disability Certificate III
2011- PARTTraining workshop certificate(Predict,Assess and Respond To
Aggressive/Challenging Behaviour)
2011- (ICABS)Inclusive Communication and behaviour Support Training.
2011- PCP Training (Personal Centred Planning).
2013- Red Cross First Aid Certificate
2013- Koorimunication Consulting Certificate of Participation-ADHC Southern
Aboriginal Respect Program.
Relevant Employment history:
CommonwealthBankingCorporation: BankTeller…October1988/ April1990-
 Answering telephone enquires
 Customer service
 Lead Teller
 Cash handling
AustraliaandNew ZealandBankingGroup: BankTeller….. July1990/ February
1994-
 Customer service
 Front Counter bank teller
 Cash Handling
 Answering telephone enquiries
Werri BeachHolidayPark: CleanerandReliefParkManager….. March
1999/February2001-
 Included customer service
 Telephone enquiries
 Officeadministration, Cabin
 Cleaning and Relief Manager
 Duties as Relief Manager were Supervising staff,
 Developing Rosters
 Taking Bookings and resolving Customer Complaints

2. Kiama BlueHavenNursingHome: September2003- CareSupportWorker
(Assistantin nursing)
 Caring for the Personal needs of residents in Aged Care
 Assistant nursing in Dementia Specific Unit.
 Participated in work Safety procedures
 Providecare support for the residents of the nursing home to meet their
personal, emotional and psychological needs.
 Provideholistic care for culturally diverse clients.
Kiama Council: March2006/September2007- CommunitySupportNurse
 maintaining independents in aged care residents in their homes
 assisting with personal care needs
 House shopping
 transfers to and from the doctorvisits and outings
 emotional support
 Assisting with basic home duties involving cleaning, ironing and cooking.
 Administration of prescribed medications
BerryMasonicVillage: September2007-AssistantinNursing
 Caring for the Personal needs of residents in Aged Care
 Assistant nursing in Dementia Specific Unit.
 Participated in work Safety procedures
 Providecare support for the residents of the nursing home to meet their
personal, emotional and psychological needs.
 Provideholistic care for culturally diverse clients.
Family and Community Services: September 2009 - to current Date: Disability
Support Worker
 Preparing and implementing client care plans, lifestyle plans, eating and drinking
plans, Individual Plans, Risk Management Plans, Behaviour Management plans.
 Attend meetings to discuss client’s requirements and what’s important to the clients,
so we can assist in providing a quality and happy life for the clients.
 Assistance with Personal Care needs for the client.
 Relief House manager
 House shopping and ordering of house supplies
 Managing payment of house expenditures.
 Liaising with clients Families and Health Professionals
 Preparing yearly Essential Lifestyle meetings
 Developing and preparing Rosters
 Covering Vacant shifts when required as per Roster principles.