Many state and local governments are typically challenged with processing various forms and paperwork that require faxing or mailing with limited visibility. The State of North Carolina is one of the first States to take advantage of eSigning with DocuSign to slash costs associated with manual paper-based signature processes. Join DocuSign and the State of North Carolina to learn how the State is using electronic signatures to increase efficiencies, save time and money.
Learn how:
The State of North Carolina implemented eSignatures into their existing processes
To eliminate common process bottlenecks
To slash operational costs, save money and delight residents
Recommended for: State and local government employees; IT and operations professionals in the United States or Canada
4. Global Standard: Achieving Market Leadership
The Problem
Printing, faxing
Shipping
(multiple signers)
Lost contracts
Missing
signatures
Rekeying data
Slow execution
Costly Operations
Error prone
& unsecure
Poor experience
Increase speed
to results
Delighted
residents, students
and employees
Reduced
operating costs
Accurate & secure
transactions
5. More than 37M users growing to 60M
More than 63,000 users a day
Up to 5M pages a day
More than 65,000 customers
189 countries
DocuSign Network Taking Off
6. Global Standard: Achieving Market Leadership
#1
eSignature
Takes Off
#1
eSignature
Wave
#6
Out of
5,900
“50 Next Big Things”
8. State and Local Government Highlights
DOCUSIGN CONFIDENTIAL 8
Sample SuccessesSample Customers
Warrants,
Affidavits
Sample Use Cases
Contractor
Bids, Vendor
Contracts
State University
Leasing
Agreements
• State Universities use
DocuSign to on-board
medical interns for their
School of Medicine –CA
• County Public Health
Departments for Healthcare
forms - quarantine plans,
disease control plans
• Warrants and affidavits
signed by judges – State of
Arizona
• Children & Family Services
use DocuSign for Vendor
Agreements
15. Enterprise Use Case Benefits
§ Entrepreneurs are “KEY”
to our economy
§ Self-employment has grown
44% from 2000 to 2011
§ Employed 1.5 million
workers in 2010
§ 98% of all N.C. employers
are small businesses
§ Fourth in unemployment
16. User Comments – Travel Reimbursement
“Ability to post notes to approvers and receive notes if declined – nice
feature – time reducing in phone calls.” —Project Manager
“Being that I am on the road a lot, it’s much easier to submit
these electronically.” —Criminal Justice System Trainer
“The electronic work flow facilitates approval or disapproval since the
reviewers and approvers can act upon the process even if off-site.”
—Accounting Clerk, works from home
17. Why DocuSign?
§ Diversity
§ Security
§ Benefits of SaaS
§ Ease of use / mobility
§ Visibility
§ Reduced expenses / processing time
18. New Functionality – Payment Processing
§ The integrated PayPal functionality
within DocuSign provides seamless
transaction for citizens
§ Excellent processing rates
§ Meets NC treasury guidelines
§ Security
Need a replacement
picture
19. New Functionality – eNotary
What is an electronic notarization?
An electronic notarization is an
official act (acknowledgement,
verification, proof, etc.) performed by
an electronic notary public using their
electronic seal and electronic
signature on electronic documents.
20. Lessons Learned
§ Dedicated internal staff for assistance with roll-outs
§ Initial use case – Travel & Reimbursement process –
better adoption if integration with accounting
system upfront
§ Collecting efficiency metrics for validation
(baseline process vs. new process)
§ Local Champions who can talk to their
“specific benefits”