Kaizen in HOTEL Industry
The Hospitality industry has made great strides in the past decade with Kaizen/Lean but you should also remember that it has perhaps been hit harder just like any other industry. Hospitality firms are looking at ways to keep their costs low & to become more efficient & effective. Cutting costs in labor has been a popular topic in all industries. This is a particularly slippery slope in the hospitality industry where service may be compromised through cutting costs. Quality service is scrutinized by the customer in hospitality more than ever due to the fact that customers are fewer and are spending less. In spite of economic conditions, hospitality firms must be able to cut costs and still provide a quality product. A proven, effective way to do this in other industries has been to adopt the principles of Kaizen/Lean. Download the brochure to read more about this topic.
