A seminar done at Kutch Saurashtra Productivity Council, Rajkot, India on 25th Sept. 2010

1. Employees’ Suggestion Scheme Excellence unLimited, Rajkot

2. Rig Veda says … Excellence unLimited, Rajkot “ Aa No Bhadra Kratavo Yantu Vishwatah” “ Let us receive good thoughts and ideas from all directions” means

5. Excellence unLimited, Rajkot Inviting and using employees’ suggestions is very proven and widely adopted mechanism for improvement since long, all over the world.

7. Excellence unLimited, Rajkot International Labour Organisation promotes this mechanism under its Factory Improvement Program (FIP). Government of India, under its Ministry of Labour and Employment, through Director General, Factory Advice Service and Labour Institutes( DGFASLI ), promotes this, and every year, declares 28 Vishwakarma Rashtriya Purashkars ( VRP ). Employees’ Suggestion Scheme

8. Excellence unLimited, Rajkot Famous implementing World Companies to name a few …

9. Excellence unLimited, Rajkot Famous implementing Indian Companies to name a few …

11. Excellence unLimited, Rajkot Companies having Suggestion Schemes are office bearers and members, like Tata Power, M & M, Godfrey Phillips, BPCL, RCF, IPCA Lab., Siemens, Kansai Narolac, Escorts Tractors, Dalmia Cement, L & T, SAIL, BHEL, ITC, Munjal Shova, Caparo Engineering, Special Steels, Phillips India, Tata Steel, etc. Helpful voluntary Indian Organisation It has three operating Chapters at Delhi NCR, Tamilnadu and Jharkhand, and a fourth Chapter in Western Region has been recently inaugurated on 25 th July, 2010, covering Gujarat, Maharashtra, Goa and Madhya Pradesh. It regularly publishes a Bi-monthly INSSAN Bulletin. For more information, visit www.inssanorg.com

12. Excellence unLimited, Rajkot ESS is Mutually Beneficial to Employer and Employees

13. Excellence unLimited, Rajkot How do we start a Suggestion Scheme In our organisation ?

14. Excellence unLimited, Rajkot Cash the flash

15. Excellence unLimited, Rajkot “ Suggestion Scheme” is a very methodical tool Process Typically, the process involves workers writing their suggestions on a predefined format and placing it in a box that is easily accessible. A designated employee empties the box/es regularly, preferably once a week, and lists all suggestions. A committee then decides which suggestions to implement and acknowledges to Suggestor. Due recognition and rewards are given to suggestors.

17. Excellence unLimited, Rajkot ESS typical Block Diagram Receiving suggestions Listing Screening Non-useful Semi-useful Useful ROI & Action plan Implement & Reward Further evaluate

18. Excellence unLimited, Rajkot Typical ESS Process Flow Diagram

19. Excellence unLimited, Rajkot What is a Suggestion ? a) Increased Production, Higher Productivity or improvement in Products or their design; b) Improvement in methods, machinery, equipment or tools and layouts process and procedures; c) Reduction of Costs, wastes or spillage; d) Reduction in the frequency of idle time or repairs and maintenance of machinery, equipment or tools; e) Improvement in working environmental conditions including removal of hazards to health and possibilities of accidents; f) Increase in the utility, quality, yield or output of products; g) Conservation of materials, energy or time in processes or their utilization for better purpose; h) Import Substitution; i) Any suggestion, which is beneficial to the Company. Any idea / Suggestion related to -

21. Excellence unLimited, Rajkot Measures “ If you want to manage, you have to control. If you want to control, you have to measure.” Measurements will show whether you are efficient and effective in Scheme implementation.

24. Excellence unLimited, Rajkot Indian Benchmarking Suggestion Scheme Performance Source : INSSAN Bulletin 2003 (avg. of 22 companies) Item All India Average Best –in-Class Tata Steel Idea / person 2.7 39.97 ( TVS Suzuki ) 4.1 Employee Involvement 64% 100% ( NTPC, TVS ) 53% Accepted/ Generated 67% 100% ( TVS, Maruti, BEL ) 21% Implemented/ Accepted 95% 100% ( TVS, BEL, BHEL ) 72% Savings in Rs. / Employee 32016 1,86,764 ( Maruti ) 1286

25. Excellence unLimited, Rajkot Other useful reading -

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