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Facebook’s Timeline:
                            What It Means For Your Organization


                                Sean Rose - Marketing Director
                                       October 19, 2011




Wednesday, October 19, 11
Session Overview

                              Part 1: What is Timeline?
                              Part 2: What it Means...
                              Part 3: Ideas for You!
                            Follow us on Twitter

                            Like us on Facebook




Wednesday, October 19, 11
What is Timeline?
                            Unveiled Sept. 22

                            Dramatic NEW
                            profile

                            Share what you’re
                            doing

                              “Read” a book

                              “Watch” a movie


Wednesday, October 19, 11
Cover Photo
Wednesday, October 19, 11
Your Stories
Wednesday, October 19, 11
Your Apps
Wednesday, October 19, 11
What Timeline Means

                            “Gathering your life
                            story.”

                            More accurate/
                            succinct sharing.

                            Greater focus on
                            interactions.




Wednesday, October 19, 11
Less Focus on “Likes”

                            Interaction is different

                              What are you actually doing? Where?

                              Watching, doing, purchasing, etc.

                              Specific activities: Volunteering, Getting a
                              License/Award, Photos, & more.

                            Focus on ongoing interactions.


Wednesday, October 19, 11
Regular Engagement is
                               Key!
                            Not a one time “like”

                            Facilitate ...

                               Comments

                               Check-ins

                               Tagging

                               Stories


Wednesday, October 19, 11
Content Must Be Good

                            Uninteresting is
                            easier to hide.

                              Automatic without
                              interaction.

                              Users can
                              facilitate, too.




Wednesday, October 19, 11
Bad Can Be Really Bad

                            Transparency becomes
                            the norm.

                            The timeline keeps
                            going.

                            Nothing disappears.

                            Address situations
                            head-on.



Wednesday, October 19, 11
Your Org’s Positioning is
                          Different
                            Opportunity to be ...

                               Location

                               Story

                               Volunteer
                               Opportunity/Activity

                               In a Photo

                               Shared with others


Wednesday, October 19, 11
Ideas For Use

                            Offer cool cover
                            photos for your users

                            Essentially
                            free advertising

                            849 x 312 pixels




Wednesday, October 19, 11
Ideas For Use

                            More dynamic pages -
                            all in one place.

                              History

                              Current activities

                              Pictures




Wednesday, October 19, 11
Less Selling - more
                                   Story
                            Less focus on the
                            hard sell

                              “Like Us” to do
                              XYZ

                            Calls to action still
                            good, but focus on
                            stories & experiences



Wednesday, October 19, 11
What Benefit Will You
                              Provide?

                            Keep benefits in mind
                            with every
                            interaction.

                            At the end of the
                            day, benefits drive
                            activity, interaction,
                            purchases, etc.




Wednesday, October 19, 11
Ongoing Resources


                            Mashable

                            How Company Pages Might Look

                            Getting Started with Timeline (PCMag)

                            TechCrunch




Wednesday, October 19, 11
Wrap Up

                            Questions? support@demosphere.com

                            Subscribe to the Demosphere Blog for...
                              Industry News

                              Product Features

                              Best Practices

                              ... and more!




Wednesday, October 19, 11
Sean Rose
                            srose@demosphere.com




Wednesday, October 19, 11

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Maximize Demosphere XXXI - Facebook Timeline

  • 1. Facebook’s Timeline: What It Means For Your Organization Sean Rose - Marketing Director October 19, 2011 Wednesday, October 19, 11
  • 2. Session Overview Part 1: What is Timeline? Part 2: What it Means... Part 3: Ideas for You! Follow us on Twitter Like us on Facebook Wednesday, October 19, 11
  • 3. What is Timeline? Unveiled Sept. 22 Dramatic NEW profile Share what you’re doing “Read” a book “Watch” a movie Wednesday, October 19, 11
  • 7. What Timeline Means “Gathering your life story.” More accurate/ succinct sharing. Greater focus on interactions. Wednesday, October 19, 11
  • 8. Less Focus on “Likes” Interaction is different What are you actually doing? Where? Watching, doing, purchasing, etc. Specific activities: Volunteering, Getting a License/Award, Photos, & more. Focus on ongoing interactions. Wednesday, October 19, 11
  • 9. Regular Engagement is Key! Not a one time “like” Facilitate ... Comments Check-ins Tagging Stories Wednesday, October 19, 11
  • 10. Content Must Be Good Uninteresting is easier to hide. Automatic without interaction. Users can facilitate, too. Wednesday, October 19, 11
  • 11. Bad Can Be Really Bad Transparency becomes the norm. The timeline keeps going. Nothing disappears. Address situations head-on. Wednesday, October 19, 11
  • 12. Your Org’s Positioning is Different Opportunity to be ... Location Story Volunteer Opportunity/Activity In a Photo Shared with others Wednesday, October 19, 11
  • 13. Ideas For Use Offer cool cover photos for your users Essentially free advertising 849 x 312 pixels Wednesday, October 19, 11
  • 14. Ideas For Use More dynamic pages - all in one place. History Current activities Pictures Wednesday, October 19, 11
  • 15. Less Selling - more Story Less focus on the hard sell “Like Us” to do XYZ Calls to action still good, but focus on stories & experiences Wednesday, October 19, 11
  • 16. What Benefit Will You Provide? Keep benefits in mind with every interaction. At the end of the day, benefits drive activity, interaction, purchases, etc. Wednesday, October 19, 11
  • 17. Ongoing Resources Mashable How Company Pages Might Look Getting Started with Timeline (PCMag) TechCrunch Wednesday, October 19, 11
  • 18. Wrap Up Questions? support@demosphere.com Subscribe to the Demosphere Blog for... Industry News Product Features Best Practices ... and more! Wednesday, October 19, 11
  • 19. Sean Rose srose@demosphere.com Wednesday, October 19, 11