Healthcare Executive Conference - DTP_3.12.14
•Als PPTX, PDF herunterladen•
0 gefällt mir•1,011 views
Empfohlen
Empfohlen
Weitere ähnliche Inhalte
Was ist angesagt?
Was ist angesagt? (18)
Andere mochten auch
Andere mochten auch (9)
Ähnlich wie Healthcare Executive Conference - DTP_3.12.14
Ähnlich wie Healthcare Executive Conference - DTP_3.12.14 (20)
Mehr von Delivering Happiness
Mehr von Delivering Happiness (20)
Kürzlich hochgeladen
Kürzlich hochgeladen (20)
Healthcare Executive Conference - DTP_3.12.14
- 2. The Power of WOW „01 „02 „06„03 „04 „05 „07„00 „08 GrossSales$MM $1,000 800 600 400 200
- 6. DELIVERING HAPPINESSCUSTOMERS & EMPLOYEES “People will forget what you said. People will forget what you did. But people will never forget how you made them feel.” -MAYA ANGELOU
- 7. Clothing Customer Service Company Culture “a great brand is… ______” WHAT‟S NEXTDELIVERING HAPPINESS
- 9. LAS VEGAS CITY HALL http://brandonwiegand.com/wp-content/uploads/2010/11/Zappos-City-Hall.jpg
- 10. LAS VEGAS CITY HALL
- 11. LAS VEGAS CITY HALL
- 22. DELIVERING HAPPINESSWHAT‟S NEXT? Clothing Customer Service Company Culture Community
- 24. DOWNTOWN PROJECT $350M $50M – Small businesses $50M – Tech Startups $50M – Education, Arts, Culture $200M – Real Estate
- 26. DOWNTOWN PROJECT GOALS • Live/Work/Play – Walking Distance
- 27. DOWNTOWN PROJECT GOALS • Live/Work/Play – Walking Distance • The Most Community-Focused Large City in the World
- 28. DOWNTOWN PROJECT GOALS • Live/Work/Play – Walking Distance • The Most Community-Focused Large City in the World • The Co-Learning and Co-working Capital of the World
- 29. DOWNTOWN PROJECT REFRAMING “COMMUNITY” • COLLISIONS
- 30. DOWNTOWN PROJECT REFRAMING “COMMUNITY” • COLLISIONS • CO-LEARNING
- 31. DOWNTOWN PROJECT REFRAMING “COMMUNITY” • COLLISIONS • CO-LEARNING • CONNECTEDNESS
- 32. DOWNTOWN PROJECT REFRAMING “COMMUNITY” • COLLISIONS • CO-LEARNING • CONNECTEDNESS • DENSITY
- 33. DOWNTOWN PROJECT REFRAMING “COMMUNITY” • COLLISIONS • CO-LEARNING • CONNECTEDNESS • DENSITY • DIVERSITY
- 34. Accelerating Collisions, Co-Learning, and Connectedness THE BIG BET
- 35. Accelerating Collisions, Co-Learning, and Connectedness …will lead to… Happiness, Luckiness, Innovation, and Productivity THE BIG BET
- 36. ROC ROI VS Instead of maximizing short-term ROI (Return On Investment)…
- 37. ROC ROI VS Instead of maximizing short-term ROI (Return On Investment)… We focus on maximizing long-term ROC
- 38. ROC ROI VS Instead of maximizing short-term ROI (Return On Investment)… We focus on maximizing long-term ROC (Return On Collisions)
- 39. ROC & ROL ROI VS Instead of maximizing short-term ROI (Return On Investment)… We focus on maximizing long-term ROC (Return On Collisions) and institutionalizing ROL
- 40. ROC & ROL Instead of maximizing short-term ROI (Return On Investment)… We focus on maximizing long-term ROC (Return On Collisions) and institutionalizing ROL (Return On Luck) – Accelerating Serendipity ROI VS
- 41. DOWNTOWN PROJECT $350M $50M – Small businesses $50M – Tech Startups $50M – Education, Arts, Culture $200M – Real Estate
- 44. $50M SMALL BUSINESS Criteria Owner Operated - Passionate
- 45. $50M SMALL BUSINESS Criteria Owner Operated - Passionate Helps Promote Collisions
- 46. $50M SMALL BUSINESS Criteria Owner Operated - Passionate Helps Promote Collisions Execution Ability
- 47. $50M SMALL BUSINESS Criteria Owner Operated - Passionate Helps Promote Collisions Execution Ability Sustainable
- 48. $50M SMALL BUSINESS Criteria Owner Operated - Passionate Helps Promote Collisions Execution Ability Sustainable Unique or First or Best at Something
- 49. $50M SMALL BUSINESS Criteria Owner Operated - Passionate Helps Promote Collisions Execution Ability Sustainable Unique or First or Best at Something Story-worthy
- 50. NATALIE
- 51. NATALIE
- 52. NATALIE
- 53. NATALIE
- 54. NATALIE
- 55. NATALIE
- 56. CHECK CASHING
- 57. CHECK CASHING
- 58. SARAH
- 59. SARAH
- 60. SARAH
- 63. CONTAINER PARK
- 64. CONTAINER PARK
- 65. CONTAINER PARK
- 66. CONTAINER PARK
- 67. LVCK
- 68. LVCK
- 69. LVCK
- 70. MEDICAL CLINIC
- 74. PROJECT 100
- 75. PROJECT 100
- 78. LEARNING VILLAGE
- 79. LEARNING VILLAGE
- 87. CITY AS A STARTUP http://bostinno.com/wp-content/uploads/2011/10/startup-sign.png
- 88. CITY AS A STARTUP http://www.shebytes.com/wp-content/uploads/2011/12/venture-for-america-12-12-11.jpg
- 89. CITY AS A STARTUP
- 100. LIFE IS BEAUTIFUL
- 101. LIFE IS BEAUTIFUL
- 102. $200M REAL ESTATE
- 103. Productivity and innovation per resident increases by 15% (But not true for companies) Accelerate serendipity > Accelerate learning > Accelerate productivity and innovation WHEN CITIES DOUBLE IN SIZE
- 104. 1. Residential density of 100 residents/acre 2. Street-level activity for residents to collide 3. Culture of openness, collaboration, creativity, and optimism 3 INGREDIENTS FOR SERENDIPITY
- 105. Maximize serendipitous interactions Density in the office Density in the city Collisions vs. convenience HOW TO ACCELERATE LEARNING & INNOVATION
- 106. LAS VEGAS CITY HALL http://brandonwiegand.com/wp-content/uploads/2010/11/Zappos-City-Hall.jpg
- 107. DIVERSITY + DENSITY 1. Zappos employees 2. Tech Startup Community 3. Small Business Community 4. Fashion Community 5. Art and Music Communities 6. Other Passion Communities 7. Local Residents
- 109. LEARNINGS FROM TED, SUMMIT SERIES, SXSW, BIF… Curated Content Serendipity Learning Connections Community
- 110. DOWNTOWN VEGAS EVERY DAY Curated Content Serendipity Learning Connections Community
- 111. Fremont St. & Las Vegas Blvd.
- 112. Fremont St. & Las Vegas Blvd.
- 113. INSPIRE THEATER
- 114. INSPIRE THEATER
- 115. INSPIRE THEATER
- 116. INSPIRE THEATER
- 117. INSPIRE THEATER
- 118. INSPIRE THEATER
- 119. INSPIRE THEATER
- 120. INSPIRE THEATER
- 122. Week 1 – First Friday Week DOWNTOWN VEGAS MONTHLY CADENCE
- 123. Week 1 – First Friday Week Week 2 – Tech Week DOWNTOWN VEGAS MONTHLY CADENCE
- 124. Week 1 – First Friday Week Week 2 – Tech Week Week 3 – Fashion Week DOWNTOWN VEGAS MONTHLY CADENCE
- 125. Week 1 – First Friday Week Week 2 – Tech Week Week 3 – Fashion Week Week 4 – Catalyst Week DOWNTOWN VEGAS MONTHLY CADENCE
- 128. What is the value of a resident that is out and about in the neighborhood? RETURN ON COLLISIONSROC
- 129. What is the value of a resident that is out and about in the neighborhood? 3-4 hours/day RETURN ON COLLISIONSROC
- 130. What is the value of a resident that is out and about in the neighborhood? 3-4 hours/day x 7 days/week RETURN ON COLLISIONSROC
- 131. What is the value of a resident that is out and about in the neighborhood? 3-4 hours/day x 7 days/week x 40 weeks/year RETURN ON COLLISIONSROC
- 132. What is the value of a resident that is out and about in the neighborhood? 3-4 hours/day x 7 days/week x 40 weeks/year = 1000 “collisionable” hours/year RETURN ON COLLISIONSROC
- 133. JAKE – FLINT & TINDER http://images.fastcompany.com/upload/inline-Made-In-The-USA-Flint-And-Tinder-Undies-And-You-Will-Love-It- b.jpg
- 134. JAKE – FLINT & TINDER
- 135. What is the value of a purposeful visitor that contributes to community? RETURN ON COLLISIONSROC
- 136. What is the value of a purposeful visitor that contributes to community? 12 hours/day RETURN ON COLLISIONSROC
- 137. What is the value of a purposeful visitor that contributes to community? 12 hours/day x 7 days/week RETURN ON COLLISIONSROC
- 138. What is the value of a purposeful visitor that contributes to community? 12 hours/day x 7 days/week x 12 weeks/year RETURN ON COLLISIONSROC
- 139. What is the value of a purposeful visitor that contributes to community? 12 hours/day x 7 days/week x 12 weeks/year = 1000 “collisionable” hours/year RETURN ON COLLISIONSROC
- 141. 1. 100 residents per acre 2. Street-level activity for residents to collide 3. Culture of openness, collaboration, creativity, and optimism RETURN ON COLLISIONSROC
- 142. 1. 100 residents per acre 2. Street-level activity for residents to collide 3. Culture of openness, collaboration, creativity, and optimism RETURN ON COLLISIONSROC
- 145. 100,000 “collisionable” community RETURN ON COLLISIONSROC
- 146. 100,000 “collisionable” community hours RETURN ON COLLISIONSROC
- 147. 100,000 “collisionable” community hours per RETURN ON COLLISIONSROC
- 148. 100,000 “collisionable” community hours per acre RETURN ON COLLISIONSROC
- 149. 100,000 “collisionable” community hours per acre per RETURN ON COLLISIONSROC
- 150. 100,000 “collisionable” community hours per acre per year RETURN ON COLLISIONSROC
- 151. 100,000 “collisionable” community hours per acre per year RETURN ON COLLISIONSROC 2.3 COLLISIONABLE HOURS PER SQUARE FOOT
- 152. Accelerate: 1. Collisions 2. Co-Learning 3. Connectedness And everything else will fall into place… (productivity, innovation, growth, happiness) What will people say about downtown? THE BIG BET 3 GUIDING PRINCIPLES
- 155. 50% OF HUMANS LIVE IN CITIES https://www.facebook.com/photo.php?fbid=533076913404671&set=a.429177383794625.90218.427192853993078
- 156. 75% WILL LIVE IN CITIES IN OUR LIFETIME https://www.facebook.com/photo.php?fbid=533076913404671&set=a.429177383794625.90218.427192853993078
- 157. THE 4 MINUTE MILE
- 158. THE 4 MINUTE MILE
- 159. MORE INFO For a copy of this presentation: tony@zappos.com For more information: www.downtownproject.com
- 160. A GREAT BRAND is a story that never stops unfolding.
- 161. is a story that never stops unfolding. A GREAT BRAND COMPANY
- 162. A GREAT BRAND COMPANY CITY is a story that never stops unfolding.
- 163. A GREAT BRAND COMPANY CITY COMMUNITY is a story that never stops unfolding.
- 164. MORE INFO For a copy of this presentation: tony@zappos.com For more information: www.downtownproject.com