24. Ten Trigger Words and Actions No. of Letters Nature of the Word Word Action 1 The most damaging I Avoid it 2 The most satisfying WE Use it 3 The most poisonous EGO Kill it 4 The most acceptable LOVE Value it 5 The most pleasing SMILE Keep it 6 The fastest spreading RUMOUR Ignore it 7 The most enviable SUCCESS Achieve it 8 The most nefarious JEALOUSY Distance it 9 The most powerful KNOWLEDGE Acquire it 10 The most essential CONFIDENCE Develop it
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26. Is it Real Life or Dilbert? A software engineer, recently refused a promotion, is receiving his performance review. He asks the boss why he got passed over. “ You’re not a team player,” says the boss “ What do you mean I’m not a team player?” asks the stunned employee The Answer: “You didn’t smile in the company photo.” Newsweek, August 12, 1996
27. Dilbert Principle by Scott Adams The most ineffective workers are systematically moved to the place where they can do the least damage: management Of course, this creates maximum damage, as their idiocy permeates corporate life. It seems as if we have turned nature’s rules upside down. We systematically identify and promote people who have the least skills.