1. Deborah Waltz
3826 Cumberland Pond Road, Raleigh, NC 27606, Cell: (772)341-4861, Email: dwaltz3010@att.net
Objective To obtain a career that is rewarding and has the potential for growth.
Operations Manager/Replenishment Manager
Jan 2016-Current Michael’s Arts and Crafts
Responsible for the daily operations of running a retail store, which include the hiring
and development of employees, meeting sales goals, schedule writing, planning, building
maintenance and cleanliness, safety, customer service, cash handling, display and
merchandise replenishment, display builds, back room organization and cleanliness,
opening and closing responsibilities, MOD. Perform self audits and come up with a plan
of action to correct any infractions, monthly safety meetings and store safety checks.
Store Manager
June 2015-Nov. 2015 Goodwill Industries
Responsible for the daily operations of running a retail store, production, pricing and
filling store with merchandise. Other responsibilities also include the hiring and
development of employees, for meeting sales goals, schedule writing, invoices, building
maintenance and cleanliness, customer service, cash handling, and running the donation
hall.
Fresh Foods Manager
March 2011- April 2015 Harris Teeter

2.  Responsible for daily operations of the deli and bakery departments. Developing
of other managers and employees. Achieve company standards for sales, budget,
labor, and food cost goals. Also to achieve and maintain company standards for
safety and sanitary conditions. Schedule writing and inventory duties. Build
department sales thru displays, and market items that are on sale.
Temp Office Worker
March 2010- March 2011 Liberty Medical
 Phone work, typing and filling out forms. Calling insurance companies for
insurance verification and for patient co-pays and information.
General Manager
April 07-October 09 Crisper’s, Port Saint Lucie, FL
 Responsible for daily operations of restaurant. Developing of other managers
and employees. Achieve company standards for sales goals, budget goals, labor
goals, and food goals. Also to achieve and maintain company standards for
safety and sanitary conditions. Responsible for P&L and financial reports to
home office and area director. Schedule writing, cash handling responsibilities,
maintains low turnover, termination and hiring of employees and managers.
Manager
January 05- April 07 Chili’s Bar and Grill, Vero Beach,FL
 Front of House Manager. Achieve company standards for overall guest
experience and meet company ratings.
 Service/Bar Manager. Inventories of beer,wine and alcohol. Achieve liquor
costs. Maintain liquor laws, and good guest experience.
 Kitchen Manager. Perform safe assessments for food handling. Prepare food
and set up inventories for daily production. Opening and closing duties.
Inventories at mid-month and end of month to achieve food cost.
Manager
February 1997-December 2004 Cracker Barrel,Stuart, FL

3.  Server for first two years. Meeting guest’s needs and performing opening and
closing duties.
 Intern for a year. Went thru all positions of the restaurant to learn how to
perform all duties while still maintaining my schedule as a server. Successfully
achieved status of manager.
 Labor manager. Responsible for schedules and achieving labor goals.
 Food manager. Responsible for food ordering, organization of all food items.
Achieving food costs that involved mid month and end of month inventories.
Setting up the P&L,budgets, and seeing that all bills were accurate and paid on
time.
 Front of house and back of house management. Achieve company standards for
guest service. Serve quality food in a timely manner. Set up food production
charts for opening and closing staff. Perform HACCP duties to insure safe food
handling procedures were being followed. Responsible for managing up to 50
employees on a single shift.
Housewife and Mom
Education John I. Leonard
1978-1981
 High School Diploma
Interests I love to cook, read, crochet, bike ride, and swim. I also enjoy spending time with my
kids, husband, and family.
References References are available on request.