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Ähnlich wie What stakeholders really think of eLearning. Quality through self-evaluation.
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What stakeholders really think of eLearning. Quality through self-evaluation.
- 1. What stakeholders really think of eLearning. Quality through self-evaluation. Deborah Arnold, Vidéoscop-Université Nancy 2, France This project has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
- 3. How to design sound-self-evaluation questionnaires
- 5. SEVAQ+ user testing and survey
- 6. Scenarios for implementing SEVAQ+What are wegoing to cover?
- 8. A Lifelong Learning Programme KA4 Project (2009-2010) “Dissemination and exploitation of results”
- 9. Support for improving the quality and attractiveness of Vocational Education and Training (VET)
- 11. Analyse results with easy-to-interpret data.
- 12. Improve the quality of our courses.
- 13. Teachers and trainers can gather feedback on what learners really think of their learning experience.
- 14. Training managers can get the full picture by comparing responses from the different stakeholders involved.
- 15. Organisations can use the results of SEVAQ+ to benchmark against others.
- 17. 2nd conceptual model: the EFQM model © EFQM European Foundation for Quality Management A management model for total quality (all processes, all actors) Each domain acts in interaction with all the others
- 19. A wider scope of processes: the learning processes + all the design processes of the provider A wider target of users: the learner + the other stakeholders interested in the delivery of the offer Two distinctive contexts: e-learning in VET (as before) + e-learning in HE SEVAQ+: extending the approach Object E-learning design Learning process Teacher/ trainer User Manager TGs VET HE Context
- 20. The extension of SEVAQ+ Managers Trainers Providers Learners + stakeholders+ contexts (HE and VET) + EFQM domains+Kirkpatrick levels
- 21. Sub-criterion a Sub-criterion b Statements Sub-criterionc Sub-criteriond Sub-criterione 208 statements723 statements 38 sub-criteria99 Sub-criteria Resources Criterion 1 Criterion 2 Activities Criterion 3 Criterion 4 Results SEVAQ 1SEVAQ + 17 Criteria22 Criteria The structure of the SEVAQ+ questionnaires
- 22. EFQM & Kirkpatrick applied EFQM Kirkpatrick 1 & 2 EFQM Kirkpatrick 3
- 23. Testing SEVAQ+: Step 1 - getting started SEVAQ+ demos: http://www.sevaq-plus.preau.ccip.fr/demo/demo_1/sevaqplus_demo.html
- 24. Step 2: design and implement questionnaires Demo 1 Demo 2a Demo 2b Demo 3 Demo 4
- 25. Interpreting results: Histograms Question 247 : You knew every week (or day) what you were expected to do.
- 26. Interpreting results: radar graphs Improvement needed Sub-criteria with results under the mean 37 : Time management [ 2.49 ] 41 : Blended approach [ 2.59 ] 79 : Levels of overall knowledge outcomes [ 2.62 ] 86 : Learning management [ 2.41 ] 88 : Self-motivation [ 2.55 ] Improvement less or not needed Sub-criteria with results above the mean 18 : Pedagogical aspects of learning content [ 2.76 ] 20 : Technical requirements [ 3.04 ] 22 : Instructional design [ 2.77 ] 38 : Navigation and resource options [ 2.84 ] 84 : Awareness of learning preferences [ 2.72 ] Mean value for the evaluation = 2.7
- 27. Interpreting results: table Summary table of critical questions by giving the percentage of persons quoting the question as important and giving a bad evaluation. A question is consider to be critical when its score is above 40% and very critical when its score is 60% and above.
- 30. Leading to over 16 000 potential testers (58% HE / 42% VET)
- 31. 7 local and national seminars in FR, PL, LT and IT
- 32. 3 international workshops (Valencia, Oeiras & Budapest) with EDEN & EFQUEL
- 33. 1500 current testers (more end Jan with end of semester evaluations)
- 34. 300 Designers
- 35. 1200 Respondents
- 38. User feedback
- 39. User feedback
- 41. Join us < Facebook: SEVAQ+ www.sevaq.eu LinkedIn: Evaluation of training and courses
- 43. User evaluation – ongoing till end January 2011
- 45. Join the Delphi expert group: March – June 2011
- 47. Dr Ulf-Daniel Ehlers (EFQUEL)
- 48. Rolf Reinhardt (EFQUEL)And all the SEVAQ+ partners! www.sevaq.eu