December, 2015 graduate of Mass Boston with a Masters degree in Gerontology/Management of Aging Services. Currently employed full time as a geriatric case manager with Springwell.

1. Dawn Reidy
221 Salem St  Wilmington, MA 01887  Phone: 978-604-1472  E-Mail: dawnreidy@verizon.net
Dawn Reidy
dawnreidy@verizon.net
978-604-1472
Profile
Recent graduate of University of Massachusetts, Masters in Management of Aging Services program with
several years of experience as a creative, determined, dedicated and caring healthcare professional with strong
interpersonal, communication, and organizational skills, looking forward to new opportunities to serve the
aging community.
Education
University of Massachusetts Boston 2013 – 2015
Master of Science; Gerontology, 2015
Honors: Summa Cum Laude, Sigma Phi Omega
University of Massachusetts Lowell 2008 – 2010
Bachelor of Arts; Liberal Arts, 2010
Honors: Summa Cum Laude, Alpha Sigma Lambda
North Shore Community College 1991 – 1994
Associate of Science; Physical Therapy, 1994
Honors: Cum Laude
Experience
Case Manager, Springwell March, 2016- Present
 Conducts comprehensive in-home assessments with elders to help determine needs and eligibility for a range of
services to help them maintain independence and remain in their communities.
 Assesses elders’ eligibility for government-subsidized services.
 Reviews financial, legal or medical issues and refers elders and designated family members to experts in those areas.
 Acts as liaison between elders, families, and providers.
 Effectively communicates with elders, family members, providers and other Springwell staff members.
 Assesses need for protective services intervention, nutrition consultation, complex care, and caregiver support and
makes appropriate referrals.

2. Dawn Reidy
dawnreidy@verizon.net
978-604-1472
 Completes all related CDS-2 case management data entry including comprehensive and effective narration of all
interactions with elders, family members, providers and other Springwell staff members.
 Trains newly hired case managers in home visits with elders and related data entry.
 Provides emotional support to elders and their family members.
Physical Therapist Assistant, Woodbriar of Wilmington April, 2013 – March, 2016
 Treated a wide range of conditions including orthopedics, cardiopulmonary, arthritis, Parkinson’s, stroke, and chronic
pain in a fast paced sub-acute and long term care setting, using a patient centered approach.
 Created individualized home exercise programs for therapy clients ready for discharge to improve health and wellness.
 Educated patients and families about diagnosis, injury prevention and therapeutic treatments.
 Established restorative nursing programs for long-term care residents who are ready for discharge from physical
therapy treatment.
 Educated and supervised CNA staff in application of restorative nursing programs.
 Supervised rehabilitation aide in a wide range of activities relevant to the goals of patient care.
 Tested and measured patients’ strength, motor function, sensory perception, functional capacity and respiratory and
circulatory efficiency.
 Recommended equipment and in-home modifications for patients ready for discharge home.
 Taught patients appropriate and safe use of braces and prosthetics.
 Educated patients about pain management techniques.
 Applied modalities such as TENS, gentle heat and ice packs.
 Compassionately assisted patients with debilitating conditions such as back pain, arthritis, fractures, amputations and
strokes.
 Communicated effectively with other staff members, physicians, and patient families.
Director of Vendor Relations and Marketing, Wilmington Farmers Market2009-Present
 Collaborated with four community members to establish a successful 501(c) 4 non-profit farmers market in the town of
Wilmington, Massachusetts
 Builds and maintains working relationships with vendors, nonprofit organizations and volunteers participating in the
farmers market.
 Directs general operation of the market as on site manager, ensuring smooth interactions between vendors and patrons.
 Develops and oversees market volunteer program.
 Maintains records of all market business.
 Successfully coordinates and executes a publicity campaign using a variety of marketing strategies including social
media and press releases, along with other media.

3. Dawn Reidy
dawnreidy@verizon.net
978-604-1472
 Initiates and facilitates fundraising events including social gatherings, solicitation of raffle and financial donations, and
grant writing efforts.
Physical Therapist Assistant, Alternative Home Care September, 2012-April, 2013
 Treated a wide range of conditions including orthopedics, cardiopulmonary, arthritis, Parkinson’s, and chronic pain in
patient homes.
 Educated patients in the use of assistive devices such as walkers, canes and crutches, the application of devices such as
walking boots and prosthetics, and pain management skills such as application of gentle heat, ice packs, and breathing
techniques.
 Created and instructed patients in the implementation of home exercise programs.
 Developed and oversaw exercise programs with group home staff members, and instructed group home staff in proper
transfer and mobility techniques for individual residents.
 Provided weekly updates on patient progress to evaluating physical therapists.
Secretary, Northside Parent Advisory Council 2008-2009
 Maintained records of all public meetings.
 Collaborated with other PAC members to develop and run fundraising events to benefit Wilmington’s public schools.
 Coordinated bake sales and other fundraising events.
 Developed educational enrichment programs for Wilmington’s public schools.
Parent Volunteer, Wilmington Public Schools 2000-2007
 Independently created take home literacy packs for preschool children.
 Participated in MCAS preparation for elementary school students.
 Assisted elementary school teachers in providing English language instruction to children from Germany and Viet
Nam.
 Assisted first grade teachers in literacy programs and developed education programs centered on climate change for
elementary school children.
 Acted as a tutor in math, English, social studies, science and health.
Volunteer Coordinator, Wildwood Early Childhood Center Library, Wilmington Public Schools 2001-
2004
 Developed and directed volunteer library program including oversight of weekly story hour with related educational
activities for preschool and kindergarten classes.

4. Dawn Reidy
dawnreidy@verizon.net
978-604-1472
 Procured and processed books for circulation at the Wildwood Early Childhood Center Library.
 Created learning activities related to story hour books on a weekly basis.
 Organized, marketed and managed successful book fairs and bake sales for fundraising purposes.
 Solicited financial and materials donations to supply the library.
Physical Therapist Assistant, Woburn Nursing Center 2002-2003
 Treated a wide range of conditions including orthopedics, cardiopulmonary, arthritis, Parkinson’s, stroke, and chronic
pain in a fast paced sub-acute and long term care setting, using a patient centered approach.
 Created individualized home exercise programs for therapy clients ready for discharge to improve health and wellness.
 Taught patients appropriate and safe use of braces and prosthetics.
 Compassionately assisted patients with debilitating conditions such as back pain, arthritis, fractures, amputations and
strokes.
 Communicated effectively with staff members from other departments, physicians, and patient families.
Physical Therapist Assistant, Pine Knoll Nursing Home 2000-2001
 Treated a wide range of conditions including orthopedics, cardiopulmonary, chronic pain, arthritis, Parkinson’s and
stroke.
 Created individualized home exercise programs for therapy clients ready for discharge to improve health and wellness.
 Assisted in developing optimal positioning options and schedule for a resident with quadriplegia.
 Compassionately assisted patients with debilitating conditions such as back pain, arthritis, fractures, amputations and
strokes.
Physical Therapist Assistant, Aberjona Nursing Home 1995-1999
 Directly supervised two Physical Therapy Aides and managed varying patient caseloads.
 Treated a wide range of conditions including orthopedics, cardiopulmonary problems, chronic pain, arthritis,
Parkinson’s and stroke.
 Created individualized home exercise programs for therapy clients ready for discharge to improve health and wellness.
 Educated patients and family members about diagnoses, injury prevention and therapeutic treatments.
 Worked with supervising Physical Therapist to customize conventional physical therapy techniques to suit the specific
needs of individual patients.
 Tested and measured patients’ strength, motor function, sensory perception, functional capacity and respiratory and
circulatory efficiency.
 Recommended equipment and in-home modifications for patients ready for discharge home.

5. Dawn Reidy
dawnreidy@verizon.net
978-604-1472
 Participated in and helped to plan in-service programs designed to educate staff members about a variety of topics
including ergonomics and proper patient transfer techniques.