Symbiosis Health is a marketplace for medical services, that makes it easy for consumers to compare prices for needed procedures across many doctors, book online and pay before going to their appointment.
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Symbiosis Health marketplace for medical services
1. Symbiosis Health is a HIPAA-compliant marketplace for medical services
…making it possible for consumers to shop for needed
procedures the same way they would for airline tickets
4. Symbiosis Health is not a healthcare
price transparency tool
There are many transparency tools available – both from insurance
companies and third parties. But such tools are primarily
informational. They haven’t made it possible for consumers to shop
for medical services in the same way they shop for non-healthcare
products. Consumers need the ability to compare prices across
multiple doctors in their area and to actually purchase at the
identified price.
Symbiosis is a first of its kind fully transaction oriented marketplace,
where healthcare providers are free to adjust their prices and
consumers make purchases as with any other product. Providers can
adjust prices anytime through their online dashboard. This capability
allows providers to better adjust for extra capacity in their schedule
or to discount inconvenient times or locations.
5. Search for multiple services at a time
Select provider based on price,
distance, operating hours and qualifications
Rich and informative provider profiles
Super simple wizard to
schedule the appointment
Conveniently process payment
before appointment to lock in prices
HIPAA compliant notifications
6. NPI Registry profiles for all healthcare providers
have been preloaded into Symbiosis.
So a provider can simply claim their account and onboard themselves
…with full control over managing their public-facing profile
and fee schedules
7. Symbiosis Health FAQ
How can you offer such low prices?
Doctors are able to give better prices because they don’t have to deal with the
overhead of the insurance company. For them there are no denials or long
waiting periods to get compensated.
Why do your prices fluctuate?
These prices are not estimates. They are exactly what you’ll pay if you book
your appointment through Symbiosis. Doctors are able to change their prices
as often as they want. One reason for changing prices might be to
accommodate their patient load.
Why is it better to book appointments through Symbiosis?
First, we save you the hassle of trying to reach the doctors office and explain
what you need. Second, we make it possible for you to pay before you go and
lock-in the price.
8. Symbiosis Health FAQ (Cont.)
When will my credit card or HSA account be charged?
We take down your HSA (Health Services Account) or credit card when you
schedule the appointment, so that you can lock in the savings. If you need to
cancel the appointment, we will immediately issue a refund. (Please note that
some doctors may charge a late cancellation fee within 24 hours.)
Will I need to pay more at the doctor’s office?
Most of the time, no payment is needed at the doctor’s office. But
occasionally at your appointment, the doctor may indicate that your diagnosis
requires additional services. In such cases, they’ll give you the cost upfront
and you can pay the difference at the doctor’s office.
Can I request multiple services for a single appointment?
Yes. Use the "+" button under the search box to add more services.
Do I have to decide now?
Not at all. If you register now, you can see what doctors are available and get
their prices for needed services. Then you can come back at any time to
purchase services and make an appointment.
9. Compare prices for the needed
medical services across multiple
doctors in your area, schedule
online and pay before you
go to the appointment
To try it out, go to
https://SymbiosisHealth.com
David Portnoy, CTO