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David Henderson
7617 PercyCourt  Raleigh,NC27613
919.592.4446
theatrescot@gmail.com
http://lnkd.in/eiqeDT
Statement
E-learning/Instructional Design professional with 20+years of experience in training& development for Fortune 500 & global
companies,includingdesigningand facilitatinginstructor-led training,e-learning,job aids, videos,simulations,gaming,mobile
learning,curriculumdevelopment, as well as project management or consultingon learninginitiatives and strategies.
Specialties
Instructional design,projectmanagement, needs analysis,task analysis,curriculumdesign,e-learning/m-learningdesign &
development, R&D for learningtechnologies & strategies, social media campaigns,public relations,learningstrategies,ROI
evaluation,conductingfocus groups,writingsurveys,video, web design,Internet Marketing, m-learning,gaming, simulations,
journalism,promotion,Web 2.0 technologies, virtual classrooms,LMSes,NexLearn SimWriter,managingcontractors/vendors
Professional Experience
Instructional DesignConsultant August 2014 – February2016
VMware
 Senior Instructional Designer for Global Sales Enablement.
 Drove creation of learning content standards (bestpractices,templates, etc.)
 Provided consultativeand instructional design expertiseto transition theSales Force Boot Camp from livetrainingto a virtual,
on demand experience.
 Partnered with Global leaders and executive team to create a trainingbrand (Field and Partner Ready).
 Designed, developed and delivered a series of virtual Lunch and Learns to educate global team on instructional design and
standards.
 Led multiplework streams supporting design and delivery of Virtual Sales Kick Off.
 Led the implementation of On24 as a deliver platform by creation of standards and templates to encourage virtual delivery of
content.
Training BusinessPartner February 2014 – May 2014
Lenovo
 Designed, delivered and hosted a series of three, ninety minute WebEx experiences related to sales strategies for server sales.
 Partnered with executive team to build and execute a trainingplan for 750 North American sales representatives over a 6-week
period.
 Coordinated all content meetings with SMEs.
 Designed and developed all collateral used duringthe sessionsincludingcreation of Win Story Videos highlightingkey deals in
the server sellingspace.
 Partnered with marketing to ensure all material aligned with Lenovo messagingCreated and implemented assessments to track
learner understanding.
 Responded to feedback from each session to improve and/or adjustthe next session.
DesignConsultant December2009 – September2013
SAP, Corporation
 Senior member of the Center of Excellenceteam in GCO University,a team atthe fore-front of usingWeb 2.0 social media
technologies,gaming, and mobiledevices to deliver training within the company, and creating new instructional design
methodologies/standards.
 Consulted extensively with Internal Sales,Operations and Executive stakeholders to conduct Sales needs analysisvalidate
messaging/learningpriorities,design learningstrategies and deliverables,which included both technical and sales messaging.
 Lead the creation of The Path to Excellence Instructional Design tool.
 Key player for thought leadership on implementation of Social Media and Learningin the enterprise environment.
 Developed e-learningcourses as examples for best practices
David Henderson
Page 2
 Created and maintained an Instructional Design Thought Leadership blogfor internal JAM community
 Created & delivered 3-day instructor-led workshop train team members on instructional design & performance consultingskills.
 Responsiblefor developing learningcontent standards (bestpractices,templates, etc.) for SAP Sales University
 Continuously followed trends, updated team members and provided recommendations on innovativelearningtechnologies
such as simulations,gamification,social learning,mobilelearning,etc.
 Enabled Theatre Regional Teams to better evaluateand validatetrainingrequests
 Enabled content developers (outsideof VU) to create more innovative,learner-centered, interactivedelivery modalities
 Ensured delivery modality for a given trainingprogramis selected based on trainingneeds, objectives,desired outcomes, or
audienceneeds/preferences
 Enabled more complete and evaluativestrategies and methodologies for measuringtrainingimpact.
Technical Training Specialist November2004 – December2009
SiemensMedical Solutions
 Responsiblefor ensuringtraining documentation is in compliancewith ISO standards.
 Designed and delivered conflictresolution,customer relationship management, Microsoftoutlook, Standard Operating
Procedure trainingfor field engineers, hands-on PDA/software trainingand time management.
 Led content discovery,documentation, and course design and development efforts for large-scaletrainingprojectto implement
a handheld communication devicefor field serviceengineers
 Served as projectmanager to create a standard Instructional Design Methodology for all of Siemens training.
 Implemented Information Mappingprinciplesto oversee the transition of all materials to a standard format.
 Maintained and oversawchange requests as they relate to business processes.
 Managed our e-learningcatalog
 Created TrainingTeam website to allowother areas of business to have access to trainingteam contacts and courseofferings.
 Served on the ISO 9000/2001 Process team
Education
 John Motley Morehead Scholar atThe University of North Carolina at Chapel Hill (Bachelor of Arts in English with a
concentration in Speech Communications/PerformanceStudies)
 North Carolina Central University (Postgraduate courses in Education)
 Friesen, Kaye and Associates DesigningInstruction
Awards/Community Involvement
 Recipient of 2007 APEX award for Trainer of the Year.
 CompTIA CTT+ certified instructor
 Founder and Artistic Director of Honest Pint Theatre Company
 Board of Directors, Theatre in the Park
 OutstandingService Award from Town of Cary,2003
 Town of Cary Parks and Recreation ApplauseYouth Theatre faculty
 Kappa Sigma Fraternity Alumni
ComputerSkills
Storyline,Adobe Captivate, ArticulateStoryline,Camtasia,NexLearn Sim Writer,MicrosoftOffice,Windows NT, PowerPoint, WebEx,
Information Mapping, Lync, Adobe presenter
Interests
Acting, bluegrass,playingguitar,international travel, soccer,Carolinabasketball

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David Henderson 2016

  • 1. David Henderson 7617 PercyCourt  Raleigh,NC27613 919.592.4446 theatrescot@gmail.com http://lnkd.in/eiqeDT Statement E-learning/Instructional Design professional with 20+years of experience in training& development for Fortune 500 & global companies,includingdesigningand facilitatinginstructor-led training,e-learning,job aids, videos,simulations,gaming,mobile learning,curriculumdevelopment, as well as project management or consultingon learninginitiatives and strategies. Specialties Instructional design,projectmanagement, needs analysis,task analysis,curriculumdesign,e-learning/m-learningdesign & development, R&D for learningtechnologies & strategies, social media campaigns,public relations,learningstrategies,ROI evaluation,conductingfocus groups,writingsurveys,video, web design,Internet Marketing, m-learning,gaming, simulations, journalism,promotion,Web 2.0 technologies, virtual classrooms,LMSes,NexLearn SimWriter,managingcontractors/vendors Professional Experience Instructional DesignConsultant August 2014 – February2016 VMware  Senior Instructional Designer for Global Sales Enablement.  Drove creation of learning content standards (bestpractices,templates, etc.)  Provided consultativeand instructional design expertiseto transition theSales Force Boot Camp from livetrainingto a virtual, on demand experience.  Partnered with Global leaders and executive team to create a trainingbrand (Field and Partner Ready).  Designed, developed and delivered a series of virtual Lunch and Learns to educate global team on instructional design and standards.  Led multiplework streams supporting design and delivery of Virtual Sales Kick Off.  Led the implementation of On24 as a deliver platform by creation of standards and templates to encourage virtual delivery of content. Training BusinessPartner February 2014 – May 2014 Lenovo  Designed, delivered and hosted a series of three, ninety minute WebEx experiences related to sales strategies for server sales.  Partnered with executive team to build and execute a trainingplan for 750 North American sales representatives over a 6-week period.  Coordinated all content meetings with SMEs.  Designed and developed all collateral used duringthe sessionsincludingcreation of Win Story Videos highlightingkey deals in the server sellingspace.  Partnered with marketing to ensure all material aligned with Lenovo messagingCreated and implemented assessments to track learner understanding.  Responded to feedback from each session to improve and/or adjustthe next session. DesignConsultant December2009 – September2013 SAP, Corporation  Senior member of the Center of Excellenceteam in GCO University,a team atthe fore-front of usingWeb 2.0 social media technologies,gaming, and mobiledevices to deliver training within the company, and creating new instructional design methodologies/standards.  Consulted extensively with Internal Sales,Operations and Executive stakeholders to conduct Sales needs analysisvalidate messaging/learningpriorities,design learningstrategies and deliverables,which included both technical and sales messaging.  Lead the creation of The Path to Excellence Instructional Design tool.  Key player for thought leadership on implementation of Social Media and Learningin the enterprise environment.  Developed e-learningcourses as examples for best practices
  • 2. David Henderson Page 2  Created and maintained an Instructional Design Thought Leadership blogfor internal JAM community  Created & delivered 3-day instructor-led workshop train team members on instructional design & performance consultingskills.  Responsiblefor developing learningcontent standards (bestpractices,templates, etc.) for SAP Sales University  Continuously followed trends, updated team members and provided recommendations on innovativelearningtechnologies such as simulations,gamification,social learning,mobilelearning,etc.  Enabled Theatre Regional Teams to better evaluateand validatetrainingrequests  Enabled content developers (outsideof VU) to create more innovative,learner-centered, interactivedelivery modalities  Ensured delivery modality for a given trainingprogramis selected based on trainingneeds, objectives,desired outcomes, or audienceneeds/preferences  Enabled more complete and evaluativestrategies and methodologies for measuringtrainingimpact. Technical Training Specialist November2004 – December2009 SiemensMedical Solutions  Responsiblefor ensuringtraining documentation is in compliancewith ISO standards.  Designed and delivered conflictresolution,customer relationship management, Microsoftoutlook, Standard Operating Procedure trainingfor field engineers, hands-on PDA/software trainingand time management.  Led content discovery,documentation, and course design and development efforts for large-scaletrainingprojectto implement a handheld communication devicefor field serviceengineers  Served as projectmanager to create a standard Instructional Design Methodology for all of Siemens training.  Implemented Information Mappingprinciplesto oversee the transition of all materials to a standard format.  Maintained and oversawchange requests as they relate to business processes.  Managed our e-learningcatalog  Created TrainingTeam website to allowother areas of business to have access to trainingteam contacts and courseofferings.  Served on the ISO 9000/2001 Process team Education  John Motley Morehead Scholar atThe University of North Carolina at Chapel Hill (Bachelor of Arts in English with a concentration in Speech Communications/PerformanceStudies)  North Carolina Central University (Postgraduate courses in Education)  Friesen, Kaye and Associates DesigningInstruction Awards/Community Involvement  Recipient of 2007 APEX award for Trainer of the Year.  CompTIA CTT+ certified instructor  Founder and Artistic Director of Honest Pint Theatre Company  Board of Directors, Theatre in the Park  OutstandingService Award from Town of Cary,2003  Town of Cary Parks and Recreation ApplauseYouth Theatre faculty  Kappa Sigma Fraternity Alumni ComputerSkills Storyline,Adobe Captivate, ArticulateStoryline,Camtasia,NexLearn Sim Writer,MicrosoftOffice,Windows NT, PowerPoint, WebEx, Information Mapping, Lync, Adobe presenter Interests Acting, bluegrass,playingguitar,international travel, soccer,Carolinabasketball