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Promoting student
engagement with feedback
David Carless
Sciences of Learning seminar
HKU February 12th
2015
The University of Hong Kong
Overview
1. Meanings of feedback
2. Feedback as part of a bigger picture
3. Feedback as dialogue
4. Technology-enhanced feedback
5. Towards sustainable feedback
The University of Hong Kong
Aims of paper
To explore effective feedback practice in
undergraduate education;
Drawing on material in my forthcoming book
which …
The University of Hong Kong
… analyzes
practices of
award-winning
teachers across
5 disciplines
The University of Hong Kong
Productive assessment
task design
Understanding quality in the
discipline
Student engagement
with feedback
Learning-oriented assessment framework
What does ‘feedback’ mean?
As entering into
dialogues around student work
The University of Hong Kong
As comments …
Providing information about performance
AND/
OR
The University of Hong Kong
 
 
Old paradigm New paradigm
Feedback as 
monologic 
information 
transfer 
Feedback as 
dialogic 
interaction 
Conventional 
feedback 
Sustainable 
feedback 
Key role of feedback
Enhancing student
self-evaluative
capacities
Feedback relies on
the resourcefulness
of the learner
The University of Hong Kong
My definition of feedback
“A dialogic process in which learners make
sense of information from varied sources
and use it to enhance the quality of their
work or learning strategies”.
Carless (2015, p.192) building on Boud &
Molloy (2013)
The University of Hong Kong
Dialogic feedback principles
• Negotiation & clarification
• Process rather than product
• Leading to action or reflection
• Peers as active source of feedback
• Inner dialogue, internal feedback
The University of Hong Kong
Dialogic feedback in practice
1. Teacher-led dialogic feedback
2. Technology-facilitated dialogic feedback
3. Peer feedback and internal feedback
(Nicol, 2010)
The University of Hong Kong
Dialogic feedback: barriers
Might sound implausible
e.g. large classes
Relationships and trust
Catering for varied
learners
The University of Hong Kong
Technology-enhanced feedback
Audio feedback
Use of clickers, EVS
The University of Hong Kong
Audio feedback: pros
• Viewed positively by students (Lunt &
Curran, 2010)
• Shows concern; permits nuanced
feedback or detail (Savin-Baden, 2010)
• May resemble a dialogue (Nicol, 2010)
The University of Hong Kong
Audio feedback: cons
• ‘Moderate’ impact on student learning
(Gould & Day, 2013)
• Undesirable if replacing face-to-face
interaction (Lunt & Curran, 2010)
• Workload? (Hennessy & Forester, 2014)
The University of Hong Kong
Adaptive release
Tutors release feedback but withhold grade
until students produce reflective account of
feedback (Parkin et al., 2012).
Promotes engagement but can be seen as
‘Enforced reflection’
The University of Hong Kong
Facebook
More attractive to students than Moodle
(Deng & Tavares, 2013)
Encourages student sharing: History case
(Carless, 2015)
The University of Hong Kong
Peer feedback
Potentially more
plentiful …
But peers often viewed
as lacking expertise
The University of Hong Kong
To give is better than to receive
Providing feedback more cognitively engaging
(Lundstrom & Baker, 2009; Nicol et al., 2013)
The University of Hong Kong
Sustainable feedback defined
“Active student participation in dialogic
activities in which students generate and
use feedback from peers, self or others as
part of an ongoing process of developing
capacities as autonomous self-regulating
learners” (Carless, 2013b)
The University of Hong Kong
Sustainable feedback
‘High-value’ feedback with impact beyond
immediate task
Enhancing student role to generate &
interpret feedback
Guidance & feedback within learning
activities (Hounsell, 2007)
The University of Hong Kong
Implications
The University of Hong Kong
Closing feedback loops
It’s only feedback
if students take
some action
The University of Hong Kong
Feedback literacy
Teachers need to
help students
understand
purposes of
feedback and how
they can use it
The University of Hong Kong
Good feedback practice
Integration of feedback, task design &
student self-evaluation;
Timely dialogues around student work: in-
class, online or peer feedback;
Development of student self-regulation
within sustainable feedback
The University of Hong Kong
Shifts in priorities
The University of Hong Kong
Increase Decrease
In-class dialogic feedback within
module time
Unidirectional comments after
completion of module
Written feedback comments on
first assessment task of module
Written feedback comments on
final task of module
Feedback for first year students Feedback for final year students
THANK YOU
The University of Hong Kong

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Promoting student engagement with feedback

  • 1. Promoting student engagement with feedback David Carless Sciences of Learning seminar HKU February 12th 2015 The University of Hong Kong
  • 2. Overview 1. Meanings of feedback 2. Feedback as part of a bigger picture 3. Feedback as dialogue 4. Technology-enhanced feedback 5. Towards sustainable feedback The University of Hong Kong
  • 3. Aims of paper To explore effective feedback practice in undergraduate education; Drawing on material in my forthcoming book which … The University of Hong Kong
  • 5. The University of Hong Kong Productive assessment task design Understanding quality in the discipline Student engagement with feedback Learning-oriented assessment framework
  • 6. What does ‘feedback’ mean? As entering into dialogues around student work The University of Hong Kong As comments … Providing information about performance AND/ OR
  • 7. The University of Hong Kong     Old paradigm New paradigm Feedback as  monologic  information  transfer  Feedback as  dialogic  interaction  Conventional  feedback  Sustainable  feedback 
  • 8. Key role of feedback Enhancing student self-evaluative capacities Feedback relies on the resourcefulness of the learner The University of Hong Kong
  • 9. My definition of feedback “A dialogic process in which learners make sense of information from varied sources and use it to enhance the quality of their work or learning strategies”. Carless (2015, p.192) building on Boud & Molloy (2013) The University of Hong Kong
  • 10. Dialogic feedback principles • Negotiation & clarification • Process rather than product • Leading to action or reflection • Peers as active source of feedback • Inner dialogue, internal feedback The University of Hong Kong
  • 11. Dialogic feedback in practice 1. Teacher-led dialogic feedback 2. Technology-facilitated dialogic feedback 3. Peer feedback and internal feedback (Nicol, 2010) The University of Hong Kong
  • 12. Dialogic feedback: barriers Might sound implausible e.g. large classes Relationships and trust Catering for varied learners The University of Hong Kong
  • 13. Technology-enhanced feedback Audio feedback Use of clickers, EVS The University of Hong Kong
  • 14. Audio feedback: pros • Viewed positively by students (Lunt & Curran, 2010) • Shows concern; permits nuanced feedback or detail (Savin-Baden, 2010) • May resemble a dialogue (Nicol, 2010) The University of Hong Kong
  • 15. Audio feedback: cons • ‘Moderate’ impact on student learning (Gould & Day, 2013) • Undesirable if replacing face-to-face interaction (Lunt & Curran, 2010) • Workload? (Hennessy & Forester, 2014) The University of Hong Kong
  • 16. Adaptive release Tutors release feedback but withhold grade until students produce reflective account of feedback (Parkin et al., 2012). Promotes engagement but can be seen as ‘Enforced reflection’ The University of Hong Kong
  • 17. Facebook More attractive to students than Moodle (Deng & Tavares, 2013) Encourages student sharing: History case (Carless, 2015) The University of Hong Kong
  • 18. Peer feedback Potentially more plentiful … But peers often viewed as lacking expertise The University of Hong Kong
  • 19. To give is better than to receive Providing feedback more cognitively engaging (Lundstrom & Baker, 2009; Nicol et al., 2013) The University of Hong Kong
  • 20. Sustainable feedback defined “Active student participation in dialogic activities in which students generate and use feedback from peers, self or others as part of an ongoing process of developing capacities as autonomous self-regulating learners” (Carless, 2013b) The University of Hong Kong
  • 21. Sustainable feedback ‘High-value’ feedback with impact beyond immediate task Enhancing student role to generate & interpret feedback Guidance & feedback within learning activities (Hounsell, 2007) The University of Hong Kong
  • 23. Closing feedback loops It’s only feedback if students take some action The University of Hong Kong
  • 24. Feedback literacy Teachers need to help students understand purposes of feedback and how they can use it The University of Hong Kong
  • 25. Good feedback practice Integration of feedback, task design & student self-evaluation; Timely dialogues around student work: in- class, online or peer feedback; Development of student self-regulation within sustainable feedback The University of Hong Kong
  • 26. Shifts in priorities The University of Hong Kong Increase Decrease In-class dialogic feedback within module time Unidirectional comments after completion of module Written feedback comments on first assessment task of module Written feedback comments on final task of module Feedback for first year students Feedback for final year students
  • 27. THANK YOU The University of Hong Kong

Hinweis der Redaktion

  1. http://www.thatartsyreadergirl.com/2014/07/a-weird-paradox-library-books-scare-me/
  2. http://morecaucusnyc.org/2014/05/18/the-uft-contract-and-class-size-50-years-of-stagnation/
  3. http://pixgood.com/2-students-talking.html
  4. http://i811.photobucket.com/albums/zz31/angelsofhope_picture/Kinder/r8w2fc.jpg