1. David G. Abel
6 Greenbriar Road
Thorndale, PA 19372
E-mail: dave.abel1954@gmail.com
Telephone: 717.825.9209
Business Summary
A highly motivated, team player, technical communications professional who has been
managing complex software technology communications for over twenty years, enjoys
challenging positions that focus on continuous improvement and customer
satisfaction. Diverse areas of expertise include technical writing, training, marketing writer,
quality analyst and warehouse management.
Experience - f.t./professional
TECHNICAL WRITER
March 2016 to present – NESC (employed as contractor at Emergent
BioSolutions, Baltimore, MD)
▪ Author documents within department according to style guide
▪ Meet/Communicate with Subject Matter Experts on regular basis for the purpose of
gathering necessary information
▪ Consistently utilized MS Office 2013 (to include Word, Excel, Power Point, Publisher,
VISIO, Outlook)
▪ Utilized SharePoint 2010 collaboration
▪ Utilized Adobe Acrobat X
▪ Flexibility to respond to shifting priorities with great frequency
▪ Familiar with GMP
▪ Familiar with SAP
2. TECHNICAL WRITER
April 2015 to February 2016 – Schott Pharmaceutical, Lebanon, PA
▪ Author documents within department according to style guide
▪ Meet/Communicate with Subject Matter Experts on regular basis for the purpose of
gathering necessary information
▪ Participate in upper level management meetings
▪ Consistently utilized MS Office 2013 (to include Word, Excel, Power Point, Publisher,
VISIO, Outlook)
▪ Regularly scheduled meetings and recorded/published meeting notes
▪ Utilized SharePoint 2010 collaboration
▪ Utilized Adobe Acrobat X
▪ Created and submitted Document Change Notice (DCN) packages
▪ Tracked planned and non-planned deviations and revised procedures accordingly
▪ Created clear and unambiguous step-by-step work instructions for complex processes
▪ Assisted with CAPA (corrective and preventative action) investigations and reporting
as well as audit responses and audits/inspections
▪ Responded to CAR’s (corrective action requests) as part of internal and external audit
findings with regards to inclusion in applicable SOP’s
▪ Assisted with current Good Documentation Practices (cGDP) training
▪ Composed and revised (as necessary and/or in response to CAR’s and CAPA’s)
standard operating procedures (SOP’s),
▪ Responded to, drafted and revised (as necessary), SOP’s with regards to corrective
action reports (CAR’s) and preventative maintenance schedules on machinery
throughout plant such as shrink-wrap machines, autoclaves and glass (vial) machines,
inspection station conveyor systems, etc.
▪ Performed considerable collaborative efforts and followed through,
handled/prepared documents of a highly confidential and sensitive nature
responsible for document accuracy and adequacy to regulatory requirements
▪ Interacted with various levels of management and maintained strict confidentiality,
with the ability to exercise sound judgment and discretion to independently assess
and resolve complex situations/problems
▪ Flexibility to respond to shifting priorities with great frequency
▪ Familiar with GMP
▪ Familiar with SAP
3. TECHNICAL WRITER
December 2014 to April 2015 – Allied Resources, (employed as contractor at
Meggitt PLC – formerly Cobham Defense Electronics. Baltimore, MD
▪ Author documents (SOP’s) within department according to style guide
▪ Meet/Communicate with Subject Matter Experts on regular basis for the purpose of
gathering necessary information
▪ Responded to, drafted and revised (as necessary), SOP’s with regards to corrective
action reports (CAR’s) and preventative maintenance schedules on machinery
throughout plant such as lathes, screw machines, automated paint system, and
injection molding devices, etc.
▪ Participate in upper level management meetings
▪ Consistently utilized MS Office 2010 (to include Word, Excel, Power Point, Publisher,
VISIO, Outlook)
▪ Regularly scheduled meetings and recorded/published meeting notes
▪ Utilized SharePoint 2010 collaboration
▪ Utilized Adobe Acrobat X
TECHNICAL WRITER
March 2014 to December 2014 – Mindlance, Inc.,(employed as contractor at
Becton Dickinson, Cockeysville, MD)
▪ Author documents within department according to style guide
▪ Meet/Communicate with Subject Matter Experts on regular basis for the purpose of
gathering necessary information
▪ Participate in upper level management meetings with regards to CAR’s and CAPA
responses from audits
▪ Responded to, drafted and revised (as necessary), SOP’s with regards to corrective
action reports (CAR’s) and preventative maintenance schedules on machinery
throughout plant such lab devices, autoclaves, conveyor systems, balances, benchtop
clinical analyzers, pharmaceutical test equipment, and shrink wrap machines.
▪ Consistently utilized MS Office 2010 (to include Word, Excel, Power Point, Publisher,
VISIO, Outlook)
▪ Consistently worked and accustomed working within a sterile environment
▪ Regularly scheduled meetings and recorded/published meeting notes
▪ Utilized SharePoint 2010 collaboration
▪ Utilized Adobe Acrobat X
4. TECHNICAL WRITER
February 2014 to March 2014 – Insight Global (employed as contractor at
Nielsen, Inc., Lancaster, PA)
▪ Author documents within department according to style guide
▪ Meet/Communicate with Subject Matter Experts on regular basis for the purpose of
gathering necessary information
▪ Participate in upper level management meetings
▪ Consistently utilized MS Office 2010 (to include Word, Excel, Power Point, Publisher,
VISIO, Outlook)
▪ Regularly scheduled meetings and recorded/published meeting notes
▪ Utilized SharePoint 2010 collaboration
▪ Utilized Adobe Acrobat X
▪ Authored online help-aides for Nielsen clients
TECHNICAL WRITER
November 2013 to February 2014 – Rose International (employed as contractor
at Baltimore Gas and Electric, Windsor Mills, MD)
▪ Author documents within department according to style guide
▪ Meet/Communicate with Subject Matter Experts on regular basis for the purpose of
gathering necessary information
▪ Participate in upper level management meetings
▪ Consistently utilized MS Office 2010 (to include Word, Excel, Power Point, Publisher,
VISIO, Outlook)
▪ Regularly scheduled meetings and recorded/published meeting notes
▪ Utilized SharePoint 2010 collaboration
▪ Utilized Adobe Acrobat X
▪ Highly versed in area of information technology
▪ Author Standard Operating Procedures in accordance with prescribed Management
Model directives
TECHNICAL WRITER
November 2012 to April 2013 – Computer Aid, Harrisburg, PA (employed as
contractor at PA State Treasury)
▪ Author documents within department according to style guide
▪ Participate in upper level management meetings
▪ Consistently utilized MS Office 2010 (to include Word, Excel, Power Point, Publisher,
VISIO, and Outlook)
▪ Regularly scheduled meetings and recorded/published meeting notes
▪ Utilized SharePoint 2010 collaboration
▪ Utilized Adobe Acrobat X
▪ Highly versed in area of information technology
▪ Exposure to SAP and PeopleSoft software
5. MARKETING WRITER
March 2012 to October 2012 - BraveNewMarkets, Owings Mills, MD
▪ Technical writing for marketing firm
▪ Author brochures, white papers, press releases and marketing information for
clients
▪ Proficient in MS Office 2010 (to include Word, Excel, Power Point, Publisher, VISIO,
Outlook).
▪ Experience scheduling meetings and recording meeting notes
▪ Experience with SharePoint 2010 collaboration
▪ Proficient in Adobe Acrobat X
WAREHOUSE OFFICE ADMINISTRATOR
January 2012 to March 2012 – Kelly Services, York, PA (employed as temp at Volvo
Logistics Warehouse in York, PA)
▪ Inventory Control
▪ Monitor logistical activities within warehouse
▪ Consistently utilized MS Office 2010 (to include Word, Excel, Power Point, Publisher,
VISIO, Outlook)
▪ Supervised office staff
▪ Responsible for continuous process improvement
▪ Filled orders when required
▪ Loaded trailers when required
▪ Extensive use of forklift
▪ Responsible for safety training
6. TECHNICAL WRITER
May 2006 to January 2012 – GGS, York, PA (employed as contractor at Case-New
Holland, New Holland, PA)
▪ Project Management
▪ Extensive use of MS WORD, EXCEL, SHAREPOINT, ACCESS, OUTLOOK as well as Adobe
Acrobat and HTML/ARBORTEXT
▪ Extensive interfacing with technical support, engineering and marketing personnel
▪ Participate in detailed project planning activities by developing estimated hours,
resource requirements, and report progress for projects to ensure completion of
projects as scheduled.
▪ Coordinate, develop, and author technical information including but not limited to,
operator manuals, repair manuals, parts catalogs, assembly instructions, dealer installed
accessory instructions, and job code manuals for agricultural equipment. Technical
Information needed to be completed by dates given by the platform managers to meet
product launch and model year update requirements.
▪ Extensive world-wide travel to subsidiary plants as well as (CONUS) dealer locations.
▪ Coordinate, develop, and author technical information for our global markets to
effectively communicate the safe operation, maintenance, repair, and service parts
procurement of CNH products.
▪ Produce technical information that conforms to CNH's style guide and procedures
manuals. Participate in quality reviews involving engineering, product groups, and the
parts organization to increase customer satisfaction and parts sales, and to decrease
warranty cost and risk of litigation.
▪ Ensure technical information meets all legal and safety requirements by complying with
all current, and being aware of future, safety and legal standards, machinery directives
and company policies with respect to product operation, service, and documentation.
▪ Proactively communicate with product and platform managers by participating in
product launch teams to assure Technical Information activities are aligned with product
launch plans and that Technical Information requirements are fulfilled.
7. TECHNICAL WRITER/TRAINER
October 2004 to April 2006 - International Logistics, Seven Valleys, PA
▪ Project Engineering
▪ Extensive technical writing for military contracts on equipment either developed or
in process of being developed
▪ Extensive one-on-one training; classroom and field of soldier
▪ Developed specialized training curriculum based on previously written manual(s)
▪ Experience with Microsoft Access, Excel, Word and Project and PowerPoint
▪ Prepare Depot Maintenance Work Requirements/National Maintenance
work requirements (DMWR/NMWR) in accordance with MIL-STD-40051.
▪ Identify graphic requirements IAW MIL-STD-400-51.
▪ Extensive interfacing with publications production personnel.
▪ Extensive travel to customer locations including program level semi-annual
▪ Interim Progress Reviews as well as weekly workshops via webex/telecom
▪ Participate in validation/verification requirements
▪ Exposure/experience with US Army Field Manuals
▪ Exposure/experience with TRADOC publications including 350-70 (Systems Approach to
Training)
▪ Exposure/experience with Military training tools such as ATIA and TDDT
▪ Most recent project includes involvement in Future Combat Systems (FCS) program
precipitating need for (Army) AKO account and ACE account
▪ Prior projects include (US Army) Buffalo, Cougar and MDARS; extensive training and
repair on vehicles.
▪ Extensive exposure robotic operating systems
▪ World-wide field training including Iraq, Afghanistan and Hawthorne Army Depot, NV
PROCESS CONTROL QUALITY TECHNICIAN/WRITER
April 1987 to October 2004 - LWB Refractories (Magnesita), York, PA
▪ Analytical testing of product(s)
▪ ISO 9002 certified auditor
▪ Extensive use of MS Access, Excel, Word, Outlook and Lotus notes
▪ Report writing
▪ Design of experiments
▪ Extensive use of Statistical Process Control (SPC)
▪ Authored standard operating procedures
▪ Instrumental in company's attainment of ISO certification
▪ Conducted company-wide training sessions
8. ENGINEERING TECHNICIAN/QUALITY CONTROL
TECHNICIAN/TECHNICAL WRITER
October 1982 to April 1987 - Dentsply International, York, PA
▪ Electronic product development of dental equipment
▪ Solid state circuitry and prototype construction
▪ Quality control; component testing and inspection
▪ Extensive use of inspection equipment including CNC, rail gages, micrometers,
calipers, dial gages, plug/thread gages, etc.
▪ Prototype development and construction
▪ Extensive utilization of blueprints and schematics
▪ Authored technical manuals for prototype equipment
▪ Report writing
▪ Conducted field training exercises
9. Education
1972 - York Suburban Senior High School, York, PA
Diploma (college prep)
1973 - USAF School of Applied Sciences, Lowry AFB, CO
Certificate (military - electronics)
1974 - Air University, Maxwell AFB, AL
Certificate (military - advanced electronics)
1982 - English Composition, Psychology; York College of PA, York, PA
Credits
1986 - Design of Experiments; LWB Refractories, York, PA
Certificate
1995 - ISO Internal Auditing; LWB Refractories, York, PA
Certificate
1998 - Programming (Siemens); Alpharetta, GA
Certificate
Military Service - United States Air Force
o Basic Military Training; Lackland AFB, TX
o Lowry AFB Technical Training Center; Denver, CO
o USAF Drum & Bugle Corps; USAF Academy – Colorado Springs, CO
o Weapons Load Crew - Hahn AB, Germany
o Gun Services Crew Chief – Davis Monthan AFB, AZ
o Vietnam/Southeast Asia service; Nakhon Phanom AB, Thailand
o USAF Band of the West; Lackland AFB, TX
o Top secret security clearance (expired)
10. Professional References
1. Larry Oxley
Title: Supervisor at LWB Refractories
E-Mail: larry.oxley.5@facebook.com
Phone: 732.778.8460
2. Robert Carlisle
Title: Supervisor at LWB Refractories
E-Mail: BobC@phxslag.com
Phone: 717.823.9943
3. Thomas Reeves
Title: Project Manager at Dentsply International
E-Mail: unknown
Phone: 717.993.6307
4. Phil Collins
Title: Technical Information Manager at Case-New Holland
E-mail: phil.collins@carter.net
Phone: 678-765-7425 (H)
678-900-9066 (C)
5. Aleksandra Hummel
Title: Quality Engineer (supervisor) at Becton Dickinson
E-mail: aleksandra820@yahoo.com
Phone: 410.258.1603
6. JonSavage
Title:Manager– QualityEngineering
E-Mail:Jon.Savage.Meggitt.com
Phone:410-542-1700
Personal References
1. Robert Hartsough
Friend (retired) - 20+ years
E-Mail: nagoriental@yahoo.com
Phone: 717.854.2040
2. Paul Wislocky
Pastor - 45+ years
E-Mail: none
Phone: 717.766.3079
3. Duane Nicholson
Friend (Member of Couriers Quartet and Gospel Music Hall of Fame) – 30 Years
E-Mail: tenorsinger@comcast.net
Phone: 717.502.8133