1. Steps for Finding and
Sharing Customer
Result Stories
(for Industry
Communities)

2. STEP 1: FINDING STORIES: On the Overview Page click on the Customer
Stories to find the stories relevant to your industry
Tags used for these stories
All blogs that match the tags
are displayed in this window

3. STEP 2: SHARING A CUSTOMER RESULT STORY Part 1: Create a new blog
entry with all the details (you can post to any public blog on W3 Connections)
Customer Result - A Rational Customer Result Story is a
short crisp articulation of a customer achieving value. The
intent is to keep these short so that they don't take a lot of
time to write or read, but still clearly articulate the results.
They should be used as internal proof points that people
can use to better understand the value that we've provided
to our customers. Including the customer name is optional.
These are NOT considered formal customer references and
as a result should not be treated as such.
Give the post a title. You
want to make sure that your
title reflects your story

4. Step 3. SHARING A CUSTOMER RESULT STORY Part 2: Tag the blog entry
Click on Add Tags
Add the tags from Step 1
and any other relevant tags
separated by spaces
Post the blog and it will
show up in the feed from
Step 1 in a few minutes