1. Danielle Willamson
 2 Vicars Mews, Brotherton, Knottingley, WF11 9GN 07874 160706
danielle.williamson@freedom-group.co.uk
PROFILE I have significant experience of working in administrative roles to support
achievement of objectives and meet KPI.
Solution orientated with excellent communication skills and professionalism.
I can prioritise multiple tasks to meet deadlines.
EDUCATION Level 3 NVQ in Business and Administration – Advanced
Apprenticeship:- City & Guilds 5528-03 including Functional Maths &
ICT, both equivalent to grade C or above.
Emergency First Aid at Work
Manual Handling
SHE Awareness
SHEA Power
GCSE’s in English, Science, Mathematics, Health & Social, PE, History & Art
CAREER
HISTORY
16.6.15 to
Current
November 2012
- 15.6.15
Freedom Group, Normanton Industrial Estate WF6 1QT
Training & Compliance Administrator
 Ensuring Compliance of Northern Powergrid Authorisations
 Ensuring Compliance of Training Records for 4 Divisions
 TAC Data Gap Analysis
 Ensuring Competence Reviews are scheduled with Assessors
 Placing orders on FocalPoint
 Negotiating Skills.
 Identifying areas of Improvement & Supporting Resolution
 Taking Ownership & Resolving Problems
 Collaboration across Divisions to support Compliance
 Select HR/ TAC / FocalPoint/ Microsoft
 Working under the Data Protection Act
 Handling sensitive information
Freedom Group, Normanton Industrial Estate WF6 1QT
Office Admin Assistant
 Providing support to Customers via telephone and email
 Deprogram weekly work and filing NPG job packs
 Progressing work status of operatives
 Ensuring Engineers records match FNS Totals
 Submitting data on JTE & Jobtrack
 Use of Microsoft Office Systems
August 2009 –
July 2013
Unicorn Inn
Pub Manager & Company Owner
 Book-Keeping & Finance
 Staff Rotas
 Payroll
 Organising Events
 Managing Staff and ensuring excellent Customer Service
 Recruitment and HR duties
April 2008 -
February 2009
Mid Yorkshire Care
Care Worker
 Supporting the elderly to continue independent living in their own homes
 Providing a holistic care approach to support individual needs
 Managing challenging needs with compassion and patience.

2. February 2007 -
November 2012
W M Morrisons Plc
Office Administrator
 Providing telephone and email support to clients and customers
 Supporting Staff requests
 Ensuring the store had correct signage
 Ensuring clerical support to the business with data entry & filing
 Ensuring Staff stock counts received on time
 Adhoc collaborative support to the business including shop floor.
EDUCATION
2001 -2006 Sherburn High School
REFERENCES
Denise Addy Jason Hill
WM Morrisons Operations Manager, Freedom Network Services
Stuart Road Unit 1, Ripley Drive
Pontefract Normanton
WF8 1BT WF6 1QT
01977 600808 07917 267998
jason.hill@freedom-group.co.uk