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Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer DMS EXPO   Köln, 19. September 2006 P R O J E C T   C O N S U L T Unternehmensberatung  Dr.  Ulrich  Kampffmeyer  GmbH
Contents ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Babylon: Terms & Acronyms
© PROJECT CONSULT 2002 Records Management Electronic Document -Management Imaging MultiMedia-Datenbanken Web Content Management Enterprise Content Management EAI BPM EDM Workflow EDM EDRMS Elektronische Archivierung Collaborative Commerce ASP / DMCO Document Warehouse Optical Filing E-Business Business Process Management Digital Signature Groupware Collaborative Commerce Knowledge Management Engineering Document Management Document Related Technologies Content Management Scanning Media Asset Management Enterprise Application Integration COLD Digital Rights Management DMS Intranet Repository Portale Document Management  ILM UDM Digital Asset Management MAM iECM IDOM EDM Enterprise Content Integration ECI CMS DRM REA Revisionssichere Archivierung E-Mail Management KM ERM IRS DM WCM DRT EDM Business Process Management BPM Capture Output Management Multi Channel Distribution Preservation EAkte TCM IDARS VCM DAM Elektronische Signatur eSignature Information Lifecycle Management Single Instance Archivierung Preservation Compliant Transaction Archiving CTA Electronic Records Management Single Source Publishing Workflow Wissensmanagement Collaboration Enterprise Content Management OMS
© PROJECT CONSULT 2002 Records Management Electronic Document -Management Imaging MultiMedia-Datenbanken Web Content Management Enterprise Content Management EAI BPM EDM Workflow ECM EDRMS Elektronische Archivierung Collaborative Commerce ASP / DMCO Document Warehouse Optical Filing E-Business Business Process Management Digital Signature Groupware Collaborative Commerce Knowledge Management Engineering Document Management Document Related Technologies Content Management Scanning Media Asset Management Enterprise Application Integration COLD Digital Rights Management DMS Intranet Repository Portale Document Management  ILM UDM Digital Asset Management MAM iECM IDOM EDM Enterprise Content Integration ECI CMS DRM REA Revisionssichere Archivierung E-Mail Management KM ERM IRS DM WCM DRT EDM Business Process Management BPM Capture Output Management Multi Channel Distribution Preservation EAkte TCM IDARS VCM DAM Elektronische Signatur eSignature Information Lifecycle Management Single Instance Archivierung Asset Management Compliant Transaction Archival CTA Electronic Records Management Single Source Publishing Workflow Wissensmanagement Collaboration Enterprise Content Management OMS ECM   DCT TCM UDO PDD PDM BI
© PROJECT CONSULT 2002 Records Management Electronic Document -Management Imaging MultiMedia-Datenbanken Web Content Management Enterprise Content Management EAI BPM EDM Workflow ECM EDRMS Elektronische Archivierung Collaborative Commerce ASP / DMCO Document Warehouse Optical Filing E-Business Business Process Management Digital Signature Groupware Collaborative Commerce Knowledge Management Engineering Document Management Document Related Technologies Content Management Scanning Media Asset Management Enterprise Application Integration COLD Digital Rights Management DMS Intranet Repository Portale Document Management  ILM UDM Digital Asset Management MAM iECM IDOM EDM Enterprise Content Integration ECI CMS DRM REA Revisionssichere Archivierung E-Mail Management KM ERM IRS DM WCM DRT EDM Business Process Management BPM Capture Output Management Multi Channel Distribution Preservation EAkte TCM IDARS VCM DAM Elektronische Signatur eSignature Information Lifecycle Management Single Instance Archivierung Asset Management Compliant Transaction Archival CTA Electronic Records Management Single Source Publishing Workflow Wissensmanagement Collaboration Enterprise Content Management OMS DCT TCM UDO PDD PDM BI ECM
?
ERP  CRM CMS
E RP  C R M   CM S ECM
 
 
Definition
AIIM International, 2001 Unstructured Content Data Business Processes STORE MANAGE DELIVER PRESERVE CAPTURE
Enterprise Content Management:  Technologies used to  Capture, Manage, Store, Preserve, and Deliver  Content and Documents  related to Organizational Processes.
Enterprise Content Management is a  Strategy  or  Vision ,  not a single Product!
AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM Enterprise Content Management – infrastructure Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM ECM concept # 1 Middleware Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM ECM concept # 2 Independent Services  for all Applications Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM ECM concept # 3 Uniform, Federated Enterprise Repository for all Types of Information Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
The « 5 C » of ECM
 
 
Content
 
Collaboration
 
Compliance
,,. . . whoever knowingly alters, destroys, mutilates, conceals, covers up, falsifies or makes a false entry in any record, document or tangible object with intent to impede, obstruct or influence the investigation or proper administration of any matter within the jurisdiction of any department or agency of the United States or any case filed under title 11 or in relation to, or contemplation of any such matter of case, shall be fined under this title,  imprisoned not more than 20 years , or both."  (Sarbanes-Oxley Act of 2002, Sec. 802, §1519)
 
Continuity
 
Cost
 
ECM Components
AIIM Model for ECM  Enterprise Content Management CAPTURE PRESERVE DELIVER STORE MANAGE STORE WCM RM WF/BPM DM Collab
CAPTURE Input Management Input ,[object Object],COLD/ERM  ,[object Object],Aggregation ,[object Object],[object Object],Forms Processing E-Forms/Web-Forms ,[object Object],Application created ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Indexing Input Designs Categorization Recognition Human created
CAPTURE Human created Input ,[object Object],COLD/ERM  ,[object Object],Aggregation ,[object Object],[object Object],Forms Processing E-Forms/Web-Forms ,[object Object],Application created ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Indexing Input Designs Categorization Recognition Human created
CAPTURE Application created Input ,[object Object],COLD/ERM  ,[object Object],Aggregation ,[object Object],[object Object],Forms Processing E-Forms/Web-Forms ,[object Object],Application created ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Indexing Input Designs Categorization Recognition Human created
CAPTURE Recognition Input ,[object Object],COLD/ERM  ,[object Object],Aggregation ,[object Object],[object Object],Forms Processing E-Forms/Web-Forms ,[object Object],Application created ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Indexing Input Designs Categorization Recognition Human created
CAPTURE Forms Processing Input ,[object Object],COLD/ERM  ,[object Object],Aggregation ,[object Object],[object Object],Forms Processing E-Forms/Web-Forms ,[object Object],Application created ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Indexing Input Designs Categorization Recognition Human created
CAPTURE COLD Input ,[object Object],COLD/ERM  ,[object Object],Aggregation ,[object Object],[object Object],Forms Processing E-Forms/Web-Forms ,[object Object],Application created ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Indexing Input Designs Categorization Recognition Human created
CAPTURE Indexing & Classification Input ,[object Object],COLD/ERM  ,[object Object],Aggregation ,[object Object],[object Object],Forms Processing E-Forms/Web-Forms ,[object Object],Application created ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Indexing Input Designs Categorization Recognition Human created
MANAGE WCM RM WF/ BPM DM Collab
MANAGE WCM RM WF/ BPM DM Collab
MANAGE Document Management ,[object Object],[object Object],[object Object],[object Object],STORE WCM RM WF/BPM DM Collab
MANAGE Collaboration ,[object Object],[object Object],[object Object],[object Object],[object Object],STORE WCM RM WF/BPM DM Collab
MANAGE Web Content Management ,[object Object],[object Object],[object Object],[object Object],[object Object],STORE WCM RM WF/BPM DM Collab
MANAGE Records Management ,[object Object],[object Object],[object Object],[object Object],[object Object],STORE WCM RM WF/BPM DM Collab
MANAGE Business Process Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],STORE WCM RM WF/BPM DM Collab
STORE Repositories Library Services Technologies
STORE ,[object Object],[object Object],[object Object],[object Object],Repositories
STORE ,[object Object],[object Object],[object Object],[object Object],Library Services
STORE Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
STORE Repositories Library Services Technologies ILM  Information Lifecycle Management
PRESERVE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Deletion
PRESERVE Long-term archiving ,[object Object],[object Object],[object Object],[object Object]
PRESERVE Long-term archiving ,[object Object],[object Object],[object Object],[object Object],[object Object]
PRESERVE Long-term archiving ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PRESERVE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Deletion Long-term Archiving implies Continuous Migration
DELIVER Output Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
DELIVER Transformation ,[object Object],[object Object],[object Object],[object Object]
DELIVER Security ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DELIVER Distribution
CAPTURE PRESERVE DELIVER STORE MANAGE STORE WCM RM WF/BPM DM Collab ECM Model 2003 ECM House 2005
ECM House
ECM House
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],New residents in the ECM-House
 
 
 
Market Developments & Trends
[object Object],[object Object],[object Object]
 
 
 
ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration Competing vendors Collaboration
"Traditional"  DMS and ECM Vendors
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The "Attackers"
[object Object],[object Object],[object Object],[object Object],[object Object],Office Communication Office Operating System
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Print Document Management COLD Multi Channel Single Source Publishing
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],All-in-One- Printer-Copier- Fax-Scanner
[object Object],[object Object],[object Object],[object Object],[object Object],"BLOB" Storage Media Asset Management
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ILM Information Lifecycle Management Archiving
[object Object],[object Object],Industry Solutions
[object Object],[object Object],[object Object],[object Object],[object Object],Records Management Workflow
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],WCM e-Business ECM
The market grows fast …
The market grows fast …     But the growth is shared  among many  old and new competitors
 
©  Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CONSULT 2002
©  Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CONSULT 2002 Outlook
©  Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CONSULT 2002 10 Thesis about ECM
~ 1 ~
 
Is ECM only a Vision?
ECM with its comprehensive goal is not a product, but rather a vision, a strategy, and at best a solution portfolio. The claim of having one solution for every application from a single source is simply not realistic.
~ 2 ~
 
Convergence
WCM, ECM, portals and other document related technologies are blending together. Only a few vendor portfolios come up to ECM’s claims.
~ 3 ~
 
Consolidation
The market is swamped with ECM products and ECM components. Like the other software and IT market segments, the ECM market will consolidate.
~ 4 ~
 
The Value of Information
Information has only inherent value when it is used as knowledge in processes.  The value of information must be  considered in planning and operations alike, and justifies investments in ECM as infrastructure.
~ 5 ~
 
Our Dependence on Information
The dangerous dependence on the availability and correctness of electronic information is constantly growing. Companies, government and society are already today completely dependent on the availability of electronic information.
~ 6 ~
 
Information Overflow
We suffer from information overflow. Identifying the valuable, important information is a tedious process. Systematic, accurate, and focussed access to exponentially growing information volumes gets more and more important.
~ 7 ~
 
Information Gap
The first gaps in electronic information preservation have occurred. Electronic knowledge has already been irretrievably lost. The orderly and long-term usable storage of valuable information is growing in importance.
~ 8 ~
 
Value of ECM
The real value of ECM solutions is not adequatly communicated to the potential endusers and decision makers. The necessity of ECM is an issue for the management of every company and has to be communicated in regard to business issues, business continuity, compliance, and competition implications.
~ 9 ~
 
ECM as Infrastructure
ECM will become infrastructure at the level of operating systems, databases and software services. ECM basic functionality is a commodity.
~ 10 ~
 
A Problem of our Generation:
The change of a physical, tangible world of information into a virtual world. Our children will laugh about the problems we face today.
 
©  Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CONSULT 2002 Thank You
Dr. Ulrich Kampffmeyer E-Mail: Ulrich.Kampffmeyer@PROJECT-CONSULT.com This presentation and the related text documentation in English, German and French can be downloaded from our website: www.PROJECT-CONSULT.com

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[EN] ECM Enterprise Content Management | DMSEXPO | 2006 | Ulrich Kampffmeyer

  • 1. Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer DMS EXPO Köln, 19. September 2006 P R O J E C T C O N S U L T Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH
  • 2.
  • 3.  
  • 4. Babylon: Terms & Acronyms
  • 5. © PROJECT CONSULT 2002 Records Management Electronic Document -Management Imaging MultiMedia-Datenbanken Web Content Management Enterprise Content Management EAI BPM EDM Workflow EDM EDRMS Elektronische Archivierung Collaborative Commerce ASP / DMCO Document Warehouse Optical Filing E-Business Business Process Management Digital Signature Groupware Collaborative Commerce Knowledge Management Engineering Document Management Document Related Technologies Content Management Scanning Media Asset Management Enterprise Application Integration COLD Digital Rights Management DMS Intranet Repository Portale Document Management ILM UDM Digital Asset Management MAM iECM IDOM EDM Enterprise Content Integration ECI CMS DRM REA Revisionssichere Archivierung E-Mail Management KM ERM IRS DM WCM DRT EDM Business Process Management BPM Capture Output Management Multi Channel Distribution Preservation EAkte TCM IDARS VCM DAM Elektronische Signatur eSignature Information Lifecycle Management Single Instance Archivierung Preservation Compliant Transaction Archiving CTA Electronic Records Management Single Source Publishing Workflow Wissensmanagement Collaboration Enterprise Content Management OMS
  • 6. © PROJECT CONSULT 2002 Records Management Electronic Document -Management Imaging MultiMedia-Datenbanken Web Content Management Enterprise Content Management EAI BPM EDM Workflow ECM EDRMS Elektronische Archivierung Collaborative Commerce ASP / DMCO Document Warehouse Optical Filing E-Business Business Process Management Digital Signature Groupware Collaborative Commerce Knowledge Management Engineering Document Management Document Related Technologies Content Management Scanning Media Asset Management Enterprise Application Integration COLD Digital Rights Management DMS Intranet Repository Portale Document Management ILM UDM Digital Asset Management MAM iECM IDOM EDM Enterprise Content Integration ECI CMS DRM REA Revisionssichere Archivierung E-Mail Management KM ERM IRS DM WCM DRT EDM Business Process Management BPM Capture Output Management Multi Channel Distribution Preservation EAkte TCM IDARS VCM DAM Elektronische Signatur eSignature Information Lifecycle Management Single Instance Archivierung Asset Management Compliant Transaction Archival CTA Electronic Records Management Single Source Publishing Workflow Wissensmanagement Collaboration Enterprise Content Management OMS ECM DCT TCM UDO PDD PDM BI
  • 7. © PROJECT CONSULT 2002 Records Management Electronic Document -Management Imaging MultiMedia-Datenbanken Web Content Management Enterprise Content Management EAI BPM EDM Workflow ECM EDRMS Elektronische Archivierung Collaborative Commerce ASP / DMCO Document Warehouse Optical Filing E-Business Business Process Management Digital Signature Groupware Collaborative Commerce Knowledge Management Engineering Document Management Document Related Technologies Content Management Scanning Media Asset Management Enterprise Application Integration COLD Digital Rights Management DMS Intranet Repository Portale Document Management ILM UDM Digital Asset Management MAM iECM IDOM EDM Enterprise Content Integration ECI CMS DRM REA Revisionssichere Archivierung E-Mail Management KM ERM IRS DM WCM DRT EDM Business Process Management BPM Capture Output Management Multi Channel Distribution Preservation EAkte TCM IDARS VCM DAM Elektronische Signatur eSignature Information Lifecycle Management Single Instance Archivierung Asset Management Compliant Transaction Archival CTA Electronic Records Management Single Source Publishing Workflow Wissensmanagement Collaboration Enterprise Content Management OMS DCT TCM UDO PDD PDM BI ECM
  • 8. ?
  • 9. ERP CRM CMS
  • 10. E RP C R M CM S ECM
  • 11.  
  • 12.  
  • 14. AIIM International, 2001 Unstructured Content Data Business Processes STORE MANAGE DELIVER PRESERVE CAPTURE
  • 15. Enterprise Content Management: Technologies used to Capture, Manage, Store, Preserve, and Deliver Content and Documents related to Organizational Processes.
  • 16. Enterprise Content Management is a Strategy or Vision , not a single Product!
  • 17. AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM Enterprise Content Management – infrastructure Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
  • 18. AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM ECM concept # 1 Middleware Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
  • 19. AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM ECM concept # 2 Independent Services for all Applications Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
  • 20. AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM ECM concept # 3 Uniform, Federated Enterprise Repository for all Types of Information Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
  • 21. The « 5 C » of ECM
  • 22.  
  • 23.  
  • 25.  
  • 27.  
  • 29. ,,. . . whoever knowingly alters, destroys, mutilates, conceals, covers up, falsifies or makes a false entry in any record, document or tangible object with intent to impede, obstruct or influence the investigation or proper administration of any matter within the jurisdiction of any department or agency of the United States or any case filed under title 11 or in relation to, or contemplation of any such matter of case, shall be fined under this title, imprisoned not more than 20 years , or both." (Sarbanes-Oxley Act of 2002, Sec. 802, §1519)
  • 30.  
  • 32.  
  • 33. Cost
  • 34.  
  • 36. AIIM Model for ECM Enterprise Content Management CAPTURE PRESERVE DELIVER STORE MANAGE STORE WCM RM WF/BPM DM Collab
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44. MANAGE WCM RM WF/ BPM DM Collab
  • 45. MANAGE WCM RM WF/ BPM DM Collab
  • 46.
  • 47.
  • 48.
  • 49.
  • 50.
  • 51. STORE Repositories Library Services Technologies
  • 52.
  • 53.
  • 54.
  • 55. STORE Repositories Library Services Technologies ILM Information Lifecycle Management
  • 56.
  • 57.
  • 58.
  • 59.
  • 60.
  • 61.
  • 62.
  • 63.
  • 65. CAPTURE PRESERVE DELIVER STORE MANAGE STORE WCM RM WF/BPM DM Collab ECM Model 2003 ECM House 2005
  • 68.
  • 69.  
  • 70.  
  • 71.  
  • 73.
  • 74.  
  • 75.  
  • 76.  
  • 77. ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration Competing vendors Collaboration
  • 78. "Traditional" DMS and ECM Vendors
  • 79.
  • 80.
  • 82.
  • 83.
  • 84.
  • 85.
  • 86.
  • 87.
  • 88.
  • 89.
  • 90. The market grows fast …
  • 91. The market grows fast … But the growth is shared among many old and new competitors
  • 92.  
  • 93. © Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CONSULT 2002
  • 94. © Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CONSULT 2002 Outlook
  • 95. © Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CONSULT 2002 10 Thesis about ECM
  • 96. ~ 1 ~
  • 97.  
  • 98. Is ECM only a Vision?
  • 99. ECM with its comprehensive goal is not a product, but rather a vision, a strategy, and at best a solution portfolio. The claim of having one solution for every application from a single source is simply not realistic.
  • 100. ~ 2 ~
  • 101.  
  • 103. WCM, ECM, portals and other document related technologies are blending together. Only a few vendor portfolios come up to ECM’s claims.
  • 104. ~ 3 ~
  • 105.  
  • 107. The market is swamped with ECM products and ECM components. Like the other software and IT market segments, the ECM market will consolidate.
  • 108. ~ 4 ~
  • 109.  
  • 110. The Value of Information
  • 111. Information has only inherent value when it is used as knowledge in processes. The value of information must be considered in planning and operations alike, and justifies investments in ECM as infrastructure.
  • 112. ~ 5 ~
  • 113.  
  • 114. Our Dependence on Information
  • 115. The dangerous dependence on the availability and correctness of electronic information is constantly growing. Companies, government and society are already today completely dependent on the availability of electronic information.
  • 116. ~ 6 ~
  • 117.  
  • 119. We suffer from information overflow. Identifying the valuable, important information is a tedious process. Systematic, accurate, and focussed access to exponentially growing information volumes gets more and more important.
  • 120. ~ 7 ~
  • 121.  
  • 123. The first gaps in electronic information preservation have occurred. Electronic knowledge has already been irretrievably lost. The orderly and long-term usable storage of valuable information is growing in importance.
  • 124. ~ 8 ~
  • 125.  
  • 127. The real value of ECM solutions is not adequatly communicated to the potential endusers and decision makers. The necessity of ECM is an issue for the management of every company and has to be communicated in regard to business issues, business continuity, compliance, and competition implications.
  • 128. ~ 9 ~
  • 129.  
  • 131. ECM will become infrastructure at the level of operating systems, databases and software services. ECM basic functionality is a commodity.
  • 132. ~ 10 ~
  • 133.  
  • 134. A Problem of our Generation:
  • 135. The change of a physical, tangible world of information into a virtual world. Our children will laugh about the problems we face today.
  • 136.  
  • 137. © Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CONSULT 2002 Thank You
  • 138. Dr. Ulrich Kampffmeyer E-Mail: Ulrich.Kampffmeyer@PROJECT-CONSULT.com This presentation and the related text documentation in English, German and French can be downloaded from our website: www.PROJECT-CONSULT.com