The document discusses DocFlow, an Italian company that provides agile solutions for agile businesses. It summarizes DocFlow's vision of integrating two worlds: 20% of business processes that are transactional and rely on structured data supported by ERPs, and 80% that are non-transactional and rely on unstructured documents that are labor-intensive and not well-supported by existing systems. DocFlow provides technologies, consulting services, and cloud services centered around three pillars: collaborative processes, compliance, and content management to help businesses better manage these types of unstructured processes and information.

1. SOLUZIONI AGILI PER IMPRESE AGILI www.docflow.com
[DOCFLOW ITALIA:
Collaborative Applications]

2. SOLUZIONI AGILI PER IMPRESE AGILI www.docflow.com
OUR VISION: TWO WORLDS TO INTEGRATE
80% OF THE NON-TRANSACTIONAL PROCESSES RELY ON
DESTRUCTURED INFORMATION (I.E. NON ANALYTICAL DATA). THESE
ARE LABOR INTENSIVE PROCESSES, POORLY SUPPORTED BY ERPs AND
HIGHLY SUBJECT TO EXCEPTIONS. PEOPLE TRY TO “COPE” WITH THEM
BY USING “ANY” MEANS (PHONE, EMAIL , POST-IT, MEETINGS,
NERVOUS BREAKDOWN, ECC.).
Data & Analytics
Transactional
20%
Undefined Output
Dynamic Processes
Documents & Unstructured
information
80%

3. SOLUZIONI AGILI PER IMPRESE AGILI www.docflow.com
Business Processes
ANALITICAL DATA UNSTRUCTURED INFORMATION
STRUCTURED & STANDARD FLEXIBLE & AD HOC
CENTRALIZED DISTRIBUITED
SPECIALIZED USERS OCCASIONAL USER
REAL TIME TRANSACTIONS LONG TIME RESPONSES
ERP
ECM/BPM
COMPLEMENTING THE ERP WITH
USER-CENTRIC TECHNOLOGIES
OUR VISION: TWO WORLDS TO INTEGRATE

4. SOLUZIONI AGILI PER IMPRESE AGILI www.docflow.com
OUR VISION: THREE PILLARS
DocFlow
TECNOLOGY
COLLABORATIVE
PROCESS
COMPLIANCE
• Enterprise Content Management
• Business Project Management
• Imaging & Text Mining
• Enterprise Application Integration
• …
B2B process & document
automation
Correspondence tracking
Procedures and exception
management
Digital document regulations
Record Management
eGovernment
Compliance, Governance,
Regulatory e Investor
Relations

5. SOLUZIONI AGILI PER IMPRESE AGILI www.docflow.com
TECHNOLOGY PARTNERS
DocFlow runs its solutions and services on World-class technologies
and products, ensuring long-term availability.
In DocFlow reside specific competencies and deep skills on these
technologies and products, in order to support the Customers’ needs
in complete authonomy

6. SOLUZIONI AGILI PER IMPRESE AGILI www.docflow.com
OUR APPROACH
WE DO PROJECTS
–We shape and organize Business Processes using Business
Processes Management and Case Management Technologies
–We design solutions to help managing destructured information
–We build collaborative intranets and knowledge portals
–We support our Clients in digitalizing their processes
–We update them to changes in Norms and Regulations so that
you don’t have to worry about that

7. SOLUZIONI AGILI PER IMPRESE AGILI www.docflow.com
WE DO CONSULTING
- For defining strategies that help Knowledge and
Collaboration to emerge
- For analysing processes and defining compliance models
- For using electronic documents in any business environment,
including highly regulated ones
WE DO CLOUD
- Our solutions can be used from our farms
- You use them and we keep them running efficiently
- We update them to changes in Norms and Regulations
so that you don’t have to worry about that
OUR APPROACH

8. SOLUZIONI AGILI PER IMPRESE AGILI www.docflow.com
OUR APPROACH: COLLABORATIVE PROCESS
We all agree that almost 80% of available
Information is not structured, document based
and scarcely supported by Information
Technology
But few realize that this implies that about 80% of
collaborative processes are document based and
scarcely supported by Traditional Systems like
ERPs.
–We see that Traditional Systems sustain only
producer/consumer collaborative processes
–We see lots of Peer-to-Peer processes where
workflow instability and content (de)structure keep
traditional applications away and employees
alone.
–A Content-Enabled Application Generation is
the answer

9. SOLUZIONI AGILI PER IMPRESE AGILI www.docflow.com
OUR SPECIALIZATION: CONTENT-ENABLED APPLICATIONS
DocFlow applications refer to Extended Enterprise model,
where boundaries among business players are not so well-
defined.
Regardless the company they belong to, people share
Information and operate around the same “place” driven by
the “most interested in doing that” principle, and
synchronized by workflows.
Everyone acts in respect to personal grants, security policy,
at one of the following level:
•Intimacy Level:
powerful participation to collaborative processes, wide
access to official, confidential and work-in-progress contents
Suppliers
CustomersEmployees
Intimacy
level
Confidentiality
level
Officiality
level
Company
Extended Enterprise
•Confidential Level:
participation to some tasks of collaborative processes, full access to related confidential
contents.
•Official Level:
participation to some tasks of collaborative processes, accessing only to “officially approved”
contents

10. SOLUZIONI AGILI PER IMPRESE AGILI www.docflow.com
FABIO DEGLI ESPOSTI
CIO, SEA AEROPORTI DI MILANO
USING DOCFLOW TECNOLOGIES
ALLOWED US TO AUTOMATE A LARGE
NUMBER OF COLLABORATIVE
PROCESSES AND TO PROJECT OUR HR
& ORGANIZATION DEPARTMENT
TOWARDS A “PAPERLESS” FUTURE.
SELECTED REFERENCES

11. SOLUZIONI AGILI PER IMPRESE AGILI www.docflow.com
MASSIMO PERNIGOTTI
CIO, EDISON
THANKS TO DOCFLOW SOLUTIONS,
EDISON USES A DEVELOPMENT
APPROACH BASED ON CONTINUOUS
IMPROVEMENT. THIS IS IMPOSSIBLE
WITH OTHER TECHNOLOGIES.
SELECTED REFERENCES

12. SOLUZIONI AGILI PER IMPRESE AGILI www.docflow.com
NICOLA RIVEZZI
CIO, METROPOLITANA MILANESE
THE PROJECT CONDUCTED BY
DOCFLOW IS AN EXAMPLE OF HOW
PROCESSES CAN BE INNOVATED, FIRST
OF ALL BY MAKING THEM MORE
EFFICIENT. CONSIDERING OUR
PROCESS OF DESIGN AND
ENGINEERING, WE DRAMMATICALLY
REDUCED THE TIME NECESSARY TO
HANDLE THE DOCUMENTATION,
ALLOWING US TO FULLY MONITOR THE
WHOLE PROCESS.
SELECTED REFERENCES

13. SOLUZIONI AGILI PER IMPRESE AGILI www.docflow.com
[Thank You]
marketing@docflow.it