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Knowledge management for
informed decision making
CONFIDENTIALITY IN TECHNOLOGY 2
INFORMATION OVERLOAD
3
Where is the Life we have lost in living?
Where is the wisdom we have lost in knowledge?
Where is the knowledge we have lost in information?
T.S. Eliot – The Rock - 1934
4
Where is the Life we have lost in living?
Where is the wisdom we have lost in knowledge?
Where is the knowledge we have lost in information?
T.S. Eliot – The Rock – 1934
Where is the information we have lost in data?
T.S. - 2015
5
DIKW Heirarchy
Wisdom
Knowledge
Information
Data
Gathering
of parts
Connection
of parts
Formation
of a whole
Joining of
wholes
Researching
& absorbing
Doing
Interacting
Reflecting
Novelty
Future
Experience
Past
6
The innovation funnel
Input and
interpretation
Development of
understanding
Creativity and
evaluation
Data
Information
Knowledge
Wisdom
Tacit Knowledge
Learnt through experience and action
Unconscious knowledge
E.g. management skills; customer/competitor
knowledge; methodologies
Explicit Knowledge
Codified and Documented information
E.g. Spreadsheets; training manuals; management
reports
Professional practice
7
Types of knowledge
8
Sharing corporate knowledge
Always up hill
9
Personalisation
10
Codification
DATABASE
11
Community
Discussion
Board
12
Combination
Discussion
Board
DATABASE
13
The innovation funnel
Input and
interpretation
Development of
understanding
Creativity and
evaluation
14
Source
Crowdsourcing
Challenges
Technology Scouting
Innovation portal
Desk research
Market research
Consumer research
IP audit
Tacit corporate info
Store
Databases
File stores
Central or Local
Share – Push or Pull
Reports
Curated news services
Presentation
Newsletters
Team briefings
Data base
Input and interpretation
Data
Information
Knowledge
Wisdom
15
bootsportal.ixc-uk.com
16
IXC Technology Watch
17
Source
Tacit knowledge
Reports
Presentations
Team briefings
Test results
Store
Digital Store
Expert Directory
Knowledge Map
Share
Discussions
Evaluation
Comparative tools
Community tools
Personal interactions
Team discussions
Story telling
E-learning
Development of understanding
Data
Information
Knowledge
Wisdom
18
Techradar.ixc-uk.com
19
Source
Insights gained
Opportunities agreed
Tech audit
Internal & External
connections
Store
Innovation teams
Enterprise portals
Community tool
Share
Actions agreed
Innovations identified
Decisions taken
Project plans
KPIs
Connections
Due diligence
IP transactions
Intermediary
Creativity and evaluation
Data
Information
Knowledge
Wisdom
20
Summary
Don’t lose sight of your innovation objectives
Consider the inputs, the storage, the sharing
Choose the best tools for your organisation
Encourage and reward use – publicise success
21
IXC Techradar
Techradar.ixc-uk.com
User: ianixcread@gmail.com
Pass: ixcdemo123
IXC Technology Watch
Techwatch.ixc-uk.com/med
User: ixcdemo123
Pass: ixcdemo123
22
Thank you
Tim Staniland
Tim.Staniland@IXC-UK.com
www.ixc-uk.com

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Tim Staniland Digital Health Assembly 2015