Tired of your current Electronic Health Record (EHR) system? Is your current EHR clunky and difficult to use? Are you spending more time behind the computer rather than focusing on patients? CureMD offers a detailed insight into how to switch to a completely integrated and state-of-the-art solution.
What this guide contains:
Analysing your current EHR problems?
How you can possibly fix your current EHR?
How to make the big decision to change?
How to manage the entire change process?
Why CureMD is the best solution for you?
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EHR Replacement Guide
1. CHAPTERS
1
2
3
4
5
6
7
EHR
Replacement Guide
The Big Question? Why the switch?
The Facts
Can your current EHR help you?
Decision time: Change the EHR!
Project & Change Management
Select your vendor!
The ideal EHR Solution: CureMD EHR
2. About CureMD
CureMD is the leading provider of innovative
technology and medical billing services that transform
the administrative, clinical and financial operations of
healthcare organizations. Our award winning solutions
simplify decision making, streamline operations and
ensure compliance with industry standards and best
practices – ultimately saving time and effort to maximize value
and returns.
4. 1. The Big Question - Why the switch?
Identify goals for switch
Why are you switching?
Do you want to earn more through Meaningful Use ?
Is your current EHR not ICD-10 compliant?
6. 2. The Facts
of physicians over age 55 are
dissatisfied with EHR usability
91%
84%
94%
doctors nationwide use an EHR regularly
92%
practices describe their current
EHR as clunky and difficult to use
You must attest for
Meaningful Use Stage 2
in 2014
physicians use EHR to achieve Meaningful Use incentives
78% health IT systems to enter patient data
doctors using
29%
of physicians under 40
are satisfied with
EHR usability
30% of new EHR purchases are
to replace old EHRs
74%
doctors use an EHR regularly
40% physicians are receiving CMS benefits
65%
45% doctors are using eRx and reminders
doctors are e-prescribing to pharmacies
Data source: Black Book Rankings survey 2013
8. 3. Can your current EHR help you?
Could the issues be resolved with your vendor?
How long will it take for your vendor to iron out the problems?
Can the vendor make changes to help you achieve your objectives?
Is the problem just internal or external in nature?
Is it affecting your productivity and current workflow?
Do you have issues with your workstations?
What could be the penalties if you retire your current EHR?
9. “
CureMD’s paperless system is beyond
doubt cutting edge. The privilege of
having access to all our clinical and
financial data is immeasurable. We call
support and it feels like we are part of
their family. They are friendly,
cooperative and always eager to help.
”
Dr. Eva Galstian
Family Medicine NYC PC
11. 4. Decision time - Change the EHR?
Flaws of your previous
EHR system must not be
carried into the new one!
.
.
.
.
.
What have you learnt from your previous EHR system?
What were the problem areas?
Did you miss out on some of the key patient information?
Were you missing out on Meaningful Use incentives?
Do you fear decreased payments when ICD-10 goes live?
Think, think, think!
You can measure twice, but cut only once!
.
.
.
.
.
.
.
What are your expectations from the new system?
What is your backup when the new EHR is being developed?
How will your data be migrated?
Will you lose any data during the migration process?
Will any data have to be re-entered?
13. 5. Project and Change Management
You need to make sure the change process is slow but is done in a way that the staff adheres to it. They
must be able to participate in it and support the change.
Project and Change management is a complex process
and can take up to months to complete!
Ideally, you should be the best judge of your
practice’s operational issues.
Remember: If you did it the first time, you can do it
the second time even better.
You yourself need to have the skillset to manage
the change for the long term.
14. Embrace change!
The question is no longer if your practice will make the transition to
Electronic Health Records (EHR), but when.
Careful planning and effective change management can help keep
missteps—and the stress and costs that come with them—to a minimum.
This guide presents strategies for avoiding common
problems as you select technology, choose your
implementation team, assign responsibilities, and lay
out logistics.
Carefully considering these issues will help you
reduce risk, contain costs and minimize the overall
impact of change on your practice.
15. Plan change!
Cost is an inevitable consequence of change—cost of
training, cost of transition to new systems, and so on—but
these costs can be contained with proper
change management.
This is why assessment and planning are so
critical: understanding what’s currently
working and not working will ensure that you
don’t carry forward inefficient or ineffective
processes when you implement a major
change such as an EHR deployment.
17. 5. EHR Implementation Lifecycle
Four Dice Factors
These factors determine outcome of any transformation initiative.
Duration of time until change program is completed.
Integrity of project team’s performance; ability to complete initiative on time.
Commitment to change that resources display.
Effort over and above usual work that change initiative demands of employees.
19. 6. Select your Vendor
What were the problems with your previous EHR vendor?
What options do you have now?
What are the features on offer?
Which one are you going to select?
Does your vendor have all the certifications?
Does your vendor have the required expertise?
Does it support Interoperability?
What other benefits can you derive from the deal?
How long will the implementation process take?
How long is your vendor going to train your staff?
Is the training material updated and as per the latest industry guidelines?
How much of your workflow will be affected?
20. 6. Select your Vendor
Focus on 5Bs of Executive Buy-in
1.
2.
3.
4.
5.
Best Practices
Business Case
Be Specific
Be Assertive
Bring an Expert
22. 7. The ideal EHR solution: CureMD EHR
Award winning EHR solution
Comprehensive & user-friendly software
Specialty-specific EHR components
CCHIT Certified technology
ICD-10 Ready
Meaningful Use Stage 2 Certified
HIPAA compliant
iPad app ready
23. 7. Why you’ll love CureMD EHR?
Always compliant: Stay compliant with regulations – Meaningful Use
Stage 2 Certified and ICD-10 ready
Amazing support: Unlimited support with free e-Learning
No software maintenance: Enjoy hassle-free maintenance and unlimited
upgrades
Smooth transition: 100% adoption success rate
Five star usability: Certification Commission of Health IT (CCHIT)
Always up: 100% uptime
Secure & confidential: Provider passwords, locked screens, access
restrictions and audit trails
Connectivity: Patients, hospitals, providers, pharmacies, labs and devices
24. 7. Electronic Prescribing
Patient convenience
Enhanced reporting
Formulary adherence
Safety & compliance
Reduction in healthcare costs
Accurate prescriptions
Request EHR Demo
25. 7. Interoperable
With CureMD EHR, you can exchange:
Test results
Medical histories
Patients
Hospitals
Summaries of care
Lab reports
Prescriptions
Provider Notes
Referring
Providers
Electronic
Health
Records
Pharmacies
HIE
Labs
Payers
26. 7. Workflow automation
Increases practice efficiency
Saves time
Higher profits
Increases
accuracy
Empowers
staff
Better
communication
Increased consistency
in workflows
Reduction in
administrative errors
Elimination of
repetitive tasks
27. “
CureMD stands out from the rest due
to cloud-based service and usability.
It was very important for us to have
patient data available across our six
centers; They have brilliant support
and whenever we need them, they
are available.
”
Dr. John Muney
AMG Medical Group