Why Teams call analytics are critical to your entire business
Project Inteliant (MediaForce) concept deck
1. Project
Inteliant
An
intelligent
compliance
solu4on
for
health
care
social
media
engagement
Corey
Rawdon
2. Project
Inteliant
Built
on
the
force.com
pla>orm
the
solu4on
is
a
cloud
app
that
can
be
u4lized
as
a
stand
alone
solu4on
or
integrated
with
a
customer’s
exis4ng
Salesforce.com
instance
3. Social
content
aggrega0on
and
cura0on
Health
care
en44es
want,
need
to
par4cipate
in
social
conversa4ons;
however,
the
barriers
to
entry
are
oHen
seen
as
too
large
to
overcome
and
seem
at
odds
with
the
premise
of
social
media
engagement
4. Intelligent
workflows
help
catalog
and
priori0ze
Conversa4ons
happen
in
many
social
channels
at
once.
An
intelligent
filtering
mechanism
is
necessary
to
separate
ac4onable
messages
from
noise
and
help
priori4ze
for
response
5. Perils
of
ill-‐advised
social
media
responses
The
health
care
industry
is
highly
regulated
and
monitored;
a
mishap
like
these
would
be
detrimental
not
only
to
the
ini4a4ng
en4ty
but
to
the
future
of
social
engagement
for
health
care
as
a
whole
6. Systemic
valida0on
and
control
process
Project
Inteliant
includes
standard
and
customizable
valida4on
rules
to
help
ensure
that
only
proper
messaging
reaches
the
external
audience
and
protects
against
off-‐target
messaging
7. Secondary
review
and
approval
process
OHen4mes
a
secondary
review
of
the
messaging
is
needed.
Project
Inteliant
queues
up
messages
for
review
and
keeps
a
detailed
audit
history
for
each
social
messaging
request
8. Engagement,
sen0ment
iden0fy
the
0me
to
respond
Your
message
will
be
viewed
as
disrup4ve
or
ignored
completely
if
delivered
at
the
wrong
4me
to
the
receiver.
Well-‐4med
messages
delivered
when
the
receiver
is
most
likely
engaged
will
be
well
received
9. Everyone
can
curate
social
content
With
Project
Inteliant
anyone
can
curate
content
for
the
social
web.
Please
contact
Corey
Rawdon
for
more
informa4on