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Strategic
Brand
Management
CREATE BRAND MARKET
www.creatingdemand.org Copyright 2013-2014 Presentation by: Sachin Bansal
A NEW PARADIGM
 Brand Value became Visible
 Price Competition
 Global Complexities
Roles of the new Paradigm
www.creatingdemand.org Copyright 2013-2014 Presentation by: Sachin Bansal
Roles of the new Paradigm Brand Value
 Prices paid for brands
 Keys to growth
 Alternative to price competition
Brands as Valuable Assets
www.creatingdemand.org
Brands as Valuable Assets Keys to growth
Copyright 2013-2014 Presentation by: Sachin Bansal
 Brands as Valuable Assets
 Prices paid for brands
 Keys to growth
 Alternative to price competition
 Business Complexities
 Managing across products and markets
 Managing across countries
 Managing across media
Roots of the New Paradigm
www.creatingdemand.org
Roots of the New Paradigm Business Complexities
 Brands Perceived as Valuable Assets
 Business Complexities
Copyright 2013-2014 Presentation by: Sachin Bansal
 Classic P&G model--driver was sales
 Brand identity- aspirational image
Brand Identity Focus
www.creatingdemand.org
Brand Identity Focus Aspirational image
Copyright 2013-2014 Presentation by: Sachin Bansal
 Find areas of weak sales
 Research consumers and retailers
 Develop & implement programs
Classic P & G Model
www.creatingdemand.org
Classic P & G Model
Copyright 2013-2014 Presentation by: Sachin Bansal
Strategic and Visionary
vs.
Tactical and Reactive
Strategic Brand Management
www.creatingdemand.org
Strategic Brand Management Strategic vs.Tactical
Copyright 2013-2014 Presentation by: Sachin Bansal
 Gap style/attitude
 Easy to buy
 Color/fun
Gap - Core Brand Identity
www.creatingdemand.org
Gap - Core Brand Identity Gap style/attitude
Copyright 2013-2014 Presentation by: Sachin Bansal
 Elegance (Vogue)
 Exciting (New York)
 Steadiness (3 Piece Suit)
 Kindness (Apple Pie)
 Tranquility
Brand Personality - Japan
www.creatingdemand.org
Brand Personality – Japan
Copyright 2013-2014 Presentation by: Sachin Bansal
 Brand identity--What brand strands for
 Goal--build and lever brands
 New measures
Driver - Brand Identity
www.creatingdemand.org
Driver - Brand Identity Goal--build and lever brands
Copyright 2013-2014 Presentation by: Sachin Bansal
 $800 million communications
 Prior Lew Gerstner--10% to IBM brand
 After Lew Gerstner--50% to IBM brand
IBM - Brand
www.creatingdemand.org
IBM - Brand
Copyright 2013-2014 Presentation by: Sachin Bansal
 HP for Business
 Quality, reliable, trustworthy
 Engineering leader, technical, nerdy
 HP for Consumer Market
 Contemporary--into consumer trends
 Adventurous, energetic, new ideas
 Expanding Possibilities
HP – Customer Brand
www.creatingdemand.org
HP – Customer Brand Quality, reliable, trustworthy
Copyright 2013-2014 Presentation by: Sachin Bansal
 Marriott Hotel
 Top 4-star hotels
 Courtyard by Marriott
 Business hotel
 Fairfield Inn by Marriott
 Economy hotel
Marriott Hotels
www.creatingdemand.org
Marriott Hotels
Copyright 2013-2014 Presentation by: Sachin Bansal
 Provide local relevance and vitality
 Leverage global brand
 Enhance impact
 Efficiencies
Global Brand Management Goals
www.creatingdemand.org
Global Brand Management Goals Leverage
Copyright 2013-2014 Presentation by: Sachin Bansal
 Detect and exploit consumer insights and
best practices
 Create global vision
Global Brand Management Challenges
www.creatingdemand.org
Global Brand Management Challenges Create global v
Copyright 2013-2014 Presentation by: Sachin Bansal
 Categories (Hair Care--Protene, Head &
Shoulders, Pert, Vidal Sassoon)
 Scope--marketing, manufacturing, R&D
 Meetings--Chaired by senior P&G
executive
 Strategic Planning group supports
 Develops global brand strategy
P & G System – Regional Category Managers
www.creatingdemand.org
P & G System – Regional Category Managers
Copyright 2013-2014 Presentation by: Sachin Bansal
 Understand consumer segments
 Innovate
 Define brand identity
 Test and roll out successes
 Strive for global brands
P & G System – Principles
www.creatingdemand.org
P & G System Principles
Copyright 2013-2014 Presentation by: Sachin Bansal
 Prices paid for brands
 Keys to growth
 Alternative to price competition
Brands as Valuable Assets
www.creatingdemand.org
Brands as Valuable Assets Alternative to price competition
Copyright 2013-2014 Presentation by: Sachin Bansal
 Have a clear brand identity that goes
beyond brand attributes
 Use silver bullets
 Communicate the brand internally
 Consider alternative media
Suggestions for Association Development
www.creatingdemand.org
Suggestions for Association Development
Copyright 2013-2014 Presentation by: Sachin Bansal
 In-depth knowledge/access of alternative
media
 Communications true to brand
 Media synergy
 Involving, bonding customer experiences
Keys to Communicate success
www.creatingdemand.org
Keys to Communicate success
Copyright 2013-2014 Presentation by: Sachin Bansal
 Audi fast acceleration
 Nestle baby food formula
 Admit the problem and provide visible
solution
Tylenol
 Quick and strong response
Sazuki Samurai sport utility vehicle
Combat Bad Publicity
www.creatingdemand.org
Combat Bad Publicity
Copyright 2013-2014 Presentation by: Sachin Bansal
 Image
 Bureaucratic, cold, unconnected
 Did not care about patients, only cost
 Remedies
 Ads showing doctors who care
 Focus on team Kaiser
 Branded services
Correcting a Bad Image--Kaiser
www.creatingdemand.org
Correcting a Bad Image--Kaiser
Copyright 2013-2014 Presentation by: Sachin Bansal
Reputation to overall gains
www.creatingdemand.org Copyright 2013-2014 Presentation by: Sachin Bansal
Strategically connected with clients, engaging and
involving them:
•How to get closer to customers?
•To build brand awareness and enhance loyalty?
•To position new products and services for the effective
market penetration?
•To fulfill what customers really desire?
Specialties
Brand Strategy, business entry & planning, product
development, internet marketing, trade distribution,
public private partnerships, sustainable tourism
management and investment promotion.
Crafting, Operationalizing and
Implementing Growth
Strategies to maximize
opportunities in emerging
geographies;
experience as my strong
resource and capability
Sachin Bansal
Enhancing business profitability
SACHIN BANSAL- Chief Explorer
INDIA : +91 97111 90192
sb@creatingdemand.org
www.creatingdemand.org
facebook.com/creatingdemand
DELHI LONDON MELBOURNE NEW
YORK ITALY
www.creatingdemand.org
Enhancing business profitability….
Copyright 2013-2014 Presentation by: Sachin Bansal

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Brand Management

  • 1. Strategic Brand Management CREATE BRAND MARKET www.creatingdemand.org Copyright 2013-2014 Presentation by: Sachin Bansal A NEW PARADIGM
  • 2.  Brand Value became Visible  Price Competition  Global Complexities Roles of the new Paradigm www.creatingdemand.org Copyright 2013-2014 Presentation by: Sachin Bansal Roles of the new Paradigm Brand Value
  • 3.  Prices paid for brands  Keys to growth  Alternative to price competition Brands as Valuable Assets www.creatingdemand.org Brands as Valuable Assets Keys to growth Copyright 2013-2014 Presentation by: Sachin Bansal
  • 4.  Brands as Valuable Assets  Prices paid for brands  Keys to growth  Alternative to price competition  Business Complexities  Managing across products and markets  Managing across countries  Managing across media Roots of the New Paradigm www.creatingdemand.org Roots of the New Paradigm Business Complexities  Brands Perceived as Valuable Assets  Business Complexities Copyright 2013-2014 Presentation by: Sachin Bansal
  • 5.  Classic P&G model--driver was sales  Brand identity- aspirational image Brand Identity Focus www.creatingdemand.org Brand Identity Focus Aspirational image Copyright 2013-2014 Presentation by: Sachin Bansal
  • 6.  Find areas of weak sales  Research consumers and retailers  Develop & implement programs Classic P & G Model www.creatingdemand.org Classic P & G Model Copyright 2013-2014 Presentation by: Sachin Bansal
  • 7. Strategic and Visionary vs. Tactical and Reactive Strategic Brand Management www.creatingdemand.org Strategic Brand Management Strategic vs.Tactical Copyright 2013-2014 Presentation by: Sachin Bansal
  • 8.  Gap style/attitude  Easy to buy  Color/fun Gap - Core Brand Identity www.creatingdemand.org Gap - Core Brand Identity Gap style/attitude Copyright 2013-2014 Presentation by: Sachin Bansal
  • 9.  Elegance (Vogue)  Exciting (New York)  Steadiness (3 Piece Suit)  Kindness (Apple Pie)  Tranquility Brand Personality - Japan www.creatingdemand.org Brand Personality – Japan Copyright 2013-2014 Presentation by: Sachin Bansal
  • 10.  Brand identity--What brand strands for  Goal--build and lever brands  New measures Driver - Brand Identity www.creatingdemand.org Driver - Brand Identity Goal--build and lever brands Copyright 2013-2014 Presentation by: Sachin Bansal
  • 11.  $800 million communications  Prior Lew Gerstner--10% to IBM brand  After Lew Gerstner--50% to IBM brand IBM - Brand www.creatingdemand.org IBM - Brand Copyright 2013-2014 Presentation by: Sachin Bansal
  • 12.  HP for Business  Quality, reliable, trustworthy  Engineering leader, technical, nerdy  HP for Consumer Market  Contemporary--into consumer trends  Adventurous, energetic, new ideas  Expanding Possibilities HP – Customer Brand www.creatingdemand.org HP – Customer Brand Quality, reliable, trustworthy Copyright 2013-2014 Presentation by: Sachin Bansal
  • 13.  Marriott Hotel  Top 4-star hotels  Courtyard by Marriott  Business hotel  Fairfield Inn by Marriott  Economy hotel Marriott Hotels www.creatingdemand.org Marriott Hotels Copyright 2013-2014 Presentation by: Sachin Bansal
  • 14.  Provide local relevance and vitality  Leverage global brand  Enhance impact  Efficiencies Global Brand Management Goals www.creatingdemand.org Global Brand Management Goals Leverage Copyright 2013-2014 Presentation by: Sachin Bansal
  • 15.  Detect and exploit consumer insights and best practices  Create global vision Global Brand Management Challenges www.creatingdemand.org Global Brand Management Challenges Create global v Copyright 2013-2014 Presentation by: Sachin Bansal
  • 16.  Categories (Hair Care--Protene, Head & Shoulders, Pert, Vidal Sassoon)  Scope--marketing, manufacturing, R&D  Meetings--Chaired by senior P&G executive  Strategic Planning group supports  Develops global brand strategy P & G System – Regional Category Managers www.creatingdemand.org P & G System – Regional Category Managers Copyright 2013-2014 Presentation by: Sachin Bansal
  • 17.  Understand consumer segments  Innovate  Define brand identity  Test and roll out successes  Strive for global brands P & G System – Principles www.creatingdemand.org P & G System Principles Copyright 2013-2014 Presentation by: Sachin Bansal
  • 18.  Prices paid for brands  Keys to growth  Alternative to price competition Brands as Valuable Assets www.creatingdemand.org Brands as Valuable Assets Alternative to price competition Copyright 2013-2014 Presentation by: Sachin Bansal
  • 19.  Have a clear brand identity that goes beyond brand attributes  Use silver bullets  Communicate the brand internally  Consider alternative media Suggestions for Association Development www.creatingdemand.org Suggestions for Association Development Copyright 2013-2014 Presentation by: Sachin Bansal
  • 20.  In-depth knowledge/access of alternative media  Communications true to brand  Media synergy  Involving, bonding customer experiences Keys to Communicate success www.creatingdemand.org Keys to Communicate success Copyright 2013-2014 Presentation by: Sachin Bansal
  • 21.  Audi fast acceleration  Nestle baby food formula  Admit the problem and provide visible solution Tylenol  Quick and strong response Sazuki Samurai sport utility vehicle Combat Bad Publicity www.creatingdemand.org Combat Bad Publicity Copyright 2013-2014 Presentation by: Sachin Bansal
  • 22.  Image  Bureaucratic, cold, unconnected  Did not care about patients, only cost  Remedies  Ads showing doctors who care  Focus on team Kaiser  Branded services Correcting a Bad Image--Kaiser www.creatingdemand.org Correcting a Bad Image--Kaiser Copyright 2013-2014 Presentation by: Sachin Bansal
  • 23. Reputation to overall gains www.creatingdemand.org Copyright 2013-2014 Presentation by: Sachin Bansal Strategically connected with clients, engaging and involving them: •How to get closer to customers? •To build brand awareness and enhance loyalty? •To position new products and services for the effective market penetration? •To fulfill what customers really desire? Specialties Brand Strategy, business entry & planning, product development, internet marketing, trade distribution, public private partnerships, sustainable tourism management and investment promotion. Crafting, Operationalizing and Implementing Growth Strategies to maximize opportunities in emerging geographies; experience as my strong resource and capability Sachin Bansal Enhancing business profitability
  • 24. SACHIN BANSAL- Chief Explorer INDIA : +91 97111 90192 sb@creatingdemand.org www.creatingdemand.org facebook.com/creatingdemand DELHI LONDON MELBOURNE NEW YORK ITALY www.creatingdemand.org Enhancing business profitability…. Copyright 2013-2014 Presentation by: Sachin Bansal