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Managing Developmental States:

Policy and Institutional
  Reforms in Africa
         An Ethiopian case

                   BT Costantinos, PhD
     School of Graduate Studies, Department of Public
 Management and Policy, College of Management, Information
      and Economic Sciences, Addis Ababa University


         National Conference on
       Management for Effectiveness,
          Efficiency and Ethics

            Ethiopian Management Institute
                  June 30-July 1, 2011
Contents
• Introduction
• Research questions
• The Developmental State:
  – Definition: tautology, redundancy or pleonasm
  – Ideological forces behind developmentalist dirigisme
• Rise and fall of developmental states:
  – The Japanese Miracle and the East Asian Tigers
• African Developmental States:
  – Analytical disconnects , good practices - wrong lessons, government and
    market failure, neo-patrimonialism and rent seeking
• A Global Order emerging:
  – Self-fulfilling predicaments, rolling back the state
• New public management
  – NPM, The Washington Consensus, The New Structural
    Economics, Trade and Investment Policy Priorities
• Can Ethiopia nurture a developmental state
• Conclusion and recommendations
PART I
     Africa‟s
  Experiments,
Prescriptions and
  Global Good
    Practices
Research Questions
• How can a developmental state emerge? What
  are its characteristics and functions?
• Is the model recommended for all African
  countries?
• Did the concept evolve into solid development
  theory so far?
• Who determines public interests? How are
  they articulated and aggregated?
• How do we ensure it can effectively guide
  economic transformation and development?
• How can we ensure that it is accountable and
  that it acts in the interest of its citizens?
Ideological forces: Developmentalist Dirigisme
• Nationalism, catch up with other developed nations
• The centrality of ideology: naïveté of the de-politicised
  quest for technocratic governance,
• French dirigisme:
   – Commissariat général du plan
   – development of meritocratic technocracy: the École
     Nationale d'Administration , École Polytechnique
• The Japanese and East Asian Miracle
   – The claim of developmental states as a success is
     contentious, but supported by the historical record.
   – East Asian Tigers’ place as a bulwark against
     communist expansion in East Asia meant that they
     received favourable treatment from the US
   – depicted as centres of self-serving „crony capitalism’
Ideological forces: Developmentalist dirigisme
• Nationalism, catch up with other developed nations
• The centrality of ideology: naïveté of the de-
  politicised quest for technocratic governance,
• French dirigisme:
  – Commissariat général du plan
  – development of meritocratic technocracy: the École
    Nationale d'Administration , École Polytechnique
• The Japanese and East Asian Miracle
  – The claim of DSs as a success is contentious, but
    supported by the historical record.
  – East Asian Tigers’ place as a bulwark against
    communist expansion meant that it received
    especially favourable treatment from the US
  – depicted as centres of self-serving „crony capitalism’.
Problem Statement
• One remarkable feature of the discourse on the state and
  development in Africa is the disjuncture between an
  analytical tradition that insists on the impossibility of DSs in
  Africa and a prescriptive literature that presupposes
  their existence
• The African state is today the most demonised social
  institution, vilified for its weaknesses, its over-extension, its
  interference with the smooth functioning of the markets, its
  repressive character, its dependence on foreign powers, its
  simultaneous ubiquity & its absence, etc.
• The state, once the cornerstone of development, is now
  the millstone around otherwise efficient markets.
• Early criticism of the state in Africa came from the neo-Marxists
   – Petty bourgeois state, the neo-colonial state and the dependent state.
   – the state become dysfunctional in terms of the larger societal issues, but
     also a real nuisance in la vie quotidienne of its citizens, as evidenced by
Africa‟s track record
• 1960–1972, 26 countries had growth in excess of 2%, 13 countries achieved
  3.5%. 16 countries had <2 %. 10 countries negative growth
• During 1973–2000, economic growth faltered. 13 countries saw growth in
  excess of 2%. Negative growth almost doubled to 18 nations. 22 countries
  recorded growth rates of less than 2%, and 16 less than 1 %.
• 2000–2007, 25 countries grew in excess of 2%, 14 countries recorded
  negative growth rates; 14 countries recorded positive growth rates of less
  than 2 %, and six of them less than 1 %
• 1960–2007, 16 African countries had growth rates in excess of 2 %; 11
  countries recorded negative growth rates; and 26 countries recorded positive
  growth rates of less than 2 %, and 12 of them less than 1%
• Among the major features of the African growth processes, especially those
  of sub-Saharan Africa, is their relatively high volatility
                                            Growth rate
Year             negative   <2 %                     ≥ 2%
   1960 - 1972      10      16 period                26 [13 more than 3.5%]

   1973 - 2000       18     22 [16 less than 1%]     13
  2000 - 2007        14     14 [6 less than 1%]      25
   1960 - 2007       11     26 [12 less than 1%]     16
Democracy, governance and development
• AU commitment to strengthening governance for
  development through many instruments
• Policy orientation is situated within a wider
  commitment to sustainable development, rooted in
  democratic governance: fundamental to development.
The Africa experiment – so far
•   Planning development processes: “encouraging
    signs”
     – Development frameworks: developing countries
       need development “frameworks” rather than narrow
       “models”:
     – Development strategies
       • “Comprehensive Development Framework”;
       • “framework for rethinking development” or
       • “new structural economic framework” interdependence
         of
         social, structural, human, governance, environmental, ec
         onomic and financial…
      • 1999 WB and IMF :Poverty Reduction Strategy Papers
      • Specific, measurable and inclusive strategies: “shared
        growth in Africa”
    – Development plans:
      • UN Millennium Summit: MDGs on global partnership for
Africa‟s Efforts … Problem Statement
• In reality, state-led development model often
  failed to construct DSs
                         Why?
 the rise of dictatorships lacking strategic
  partnership with the indigenous private and
  business sector;
 The state played multiple roles as
  investor, banker, trader and primary
  employer, rather than carefully nurturing a
  local entrepreneurial class;
 Low savings and investment rates, flawed
  industrialization strategies, poor performance
  of the agricultural sector, low investment in
  research and technology;
 Extreme dependence and consequent shocks,
Asian comparative performance…
• Reasons behind the Asian economic “miracle”
  • Large investments in physical and human
    capital,
  • A market friendly environment and appropriate
    macroeconomic policy frameworks
  • Strong institutions: efficient resource allocation
    and infrastructure, and an efficient school
    system
  • profitable investments: credit/ interest rate
    policy
  • State policy interventions: subsidized
    credits, public investments in research and
    technology, and development of export-
    marketing institutions.
• Surrogate „workshops‟ for corporate
  America and Europe
The case of Malaysia:
• Has been compared to African countries in terms of
  initial conditions and growth performance
  – In 1960, it had a real per capita income of $2,195 in 2005 PPP dollars;
    by 2007, its real per capita income had reached $17,891, an average
    annual rate of increase over the period of 4.6 %, characterized by very
    low volatility (coefficient of variation of 0.8)
  – Structural transformation of a predominant agricultural economy
    to a more industrialized economy, and then a knowledge-based
    economy
• Lesson to be drawn:
  – Successful economic transformation was achieved by deliberate state
    involvement, based as it was on a disciplined planning process
  – Involvement included formulation of relevant development
    policies, creation of institutions and provision of investment
  – It involved three successive “outline perspective plans” drafted under an
    overall “2020 Vision”.
PART TWO

 Governing
Development
in Ethiopia:
 Needs and Responses
The Developmental State
1. A DS is defined as “a state that puts development as
   the top priority and is able to design effective
   instruments to promote such a goal”.
2. The instruments should include
  –   forging of new formal institutions,
  –   the weaving of formal and informal networks of
      collaboration amongst citizens and officials and
  –   the utilization of new opportunities for trade and profitable
      production”
3. A DS is thus understood as:
   – an interventionist state, which can identify
     priorities, set targets, develop strategies, coordination
     among various sectors and stakeholders, and establish
     systems for achieving short & long-term goals.
   – A DS can establish clear economic and social objectives,
     and influence the direction and pace of development.
Concepts and Features of DSs…
1. Ideology “ Software” and agency “Hardware” :
  – a developmentalist ideology;
  – the requisite institutions, norms and standards and
    meritocratic civil service
2. Vision setting, leadership, capacity and ideology
  –   Leadership can articulate DS ideology and vision
  –   Building an elite coalition for support
  –   Building technical capacity and popular support
  –   Strong sense of nationalism and commitment
3. It is about building constituency and halting a
   rent seeking epidemic
4. Relative state autonomy in formulating and
   implementing policy
5. National Development Planning
Governing development
Governing development focuses on three axes:
1) Urgent need for economic diversification &
   structural transformation,
2) The state in structural transformation,
3) How the construction of DS might enhance and
   speed up the economic transformation process.
  Structural transformation can be seen as:
  •   Change in sectoral composition of output (or GDP)
  •   The sectoral pattern of labour employment
  •   Sustained increase in real per capita incomes
  •   Transforming agrarian to industrial economies
      remains a major development challenge.
  •   Key lessons from the recent global crisis is to diversify
      the economy that can create jobs and wealth and
      enable countries to withstand external shocks
Constructing DS in Ethiopia:
• Characterization: An effective DS should
  have the following characteristics:
  – Political will and capacity to articulate and
    implement policies
        • to expand human capabilities,
        • enhance equity and
        • promote economic and social transformation.
  –   It should have the political will and mandate ,
  –   Policies must be derived from a consultative process not
      manipulated by technocratic/ socio-political elite,
  –   existence of competent and neutral bureaucracy,
  –   Establish complementarities among social and
      economic policies, governance system that ensure
      focus, context, contents and implementation modalities
1. Unchecked intervention, which is beyond the
The potential pitfalls      level needed to correct market failure that
of state intervention
                            risks efficient resource allocation,
                         2. The entire state apparatus may be captured
                            by elites or powerful special interest groups so
                            that the course no longer reflects those goals
                            derived from democratically organized public
                            deliberations.
                         3. At a lower level, weak integrity and
                            professionalism may lead to rent
                            seeking, breeding waste and inefficiency.
                         4. Inappropriate behavior of regulatory agencies:
                            corrupt regulators may be caught by those
                            which are meant to be regulated,
                         5. Both public and private producers may also
                            find it more profitable to invest resources in
                            rent seeking rather than actual production,
                         6. Similarly, consumers who receive subsidies
                            may also resell their allocations for gain
Policy Recommendations
1) Enhancing the state‟s role in transformation:
   The role of the state in achieving rapid and sustained
   economic growth and development combined with
   deep structural transformation must be channeled
   through a disciplined planning approach…
2) Building African DSs: The above role is best
   performed by states that are both developmental and
   democratic:
   – A good constitution, the rule of law, independent
     judiciary, representative political institutions, effective
     regulatory institutions and property rights enforcement,
   – A competent and professional bureaucracy whose
     recruitment and advancement are based strictly on
     merit,
   – An agency charged with the responsibility of overall
     development planning and implementation
   – A developmentalist coalition among committed political
     leadership, the bureaucracy, private sector and civil society .
Policy Recommendations
3) Ensuring the effectiveness of African
   DSs
4) Avoiding the pitfalls of state
   intervention: carrot and stick approach to
   rent distribution
5) Enhancing stakeholder participation
  – Establish democratic deliberative institutions.
  – Empower these institutions to promote stakeholder
    ownership of development, enhanced citizen
    oversight over government activities...
  – Use the market to motivating economic agents,
Policy Recommendations
– Establish and empower regulatory agencies to set and
  enforce product quality standards for all producers,
– Establish competition policy and enforce competition
  law against anti-competitive behavior by public and
  private producers.
– Empower the bureaucracy to transparently determine
  the extent and allocation of rents, and the terms and
  conditions for their allocation and elimination,
– Ensure that the bureaucracy has both the autonomy and
  capacity to respond quickly to changing local and global
  situations
– Forge close, interactive and synergic relations between
  the bureaucracy and the private sector
Mainstreaming
Policy , Strategy, Structure and Process in
           Developmental States
       Evaluation                                   Situation Analysis
    Response Analysis

   Monitoring, Strategic
                                                  The elite Coalition
 Information Management
                                                  Policy & Institutional
   Sustained                                         arrangements
Implementation of
    Activities                             National and regional
                                              operational Plans
 Divestiture of state enterprises and decentralised management of
                    businesses and public works

                    Entry points: national and regional
                  frameworks, advocacy, partnership and
                      internal and external domains
Acknowledgements:
     The 2011 PhD candidates, Dept. of Public Management and Policy , AAU and
               The John Hopkins University MARCH Research Team

                1.    Abeba Beyene PhD GSR/6318/03;
                2.    Alazar Amare, PhD GSR; 6313/03
                3.    Ayenachew Aseffa PhD GSR/6319/03;
                4.    Berhanu Temesgen PhD GSR/6316/03;
                5.    Bikila Hurissa PhD GSR/6314/03;
                6.    Girmaw Assemie PhD GSR/6320/03;
                7.    Nega Wubie PhD GSR/6312/03;
                8.    Sewagegne Delele PhD GSR/6321/03;
                9.    Tamrat Getachew PhD GSR/6317/03;
                10.   Yetnayet Ayele PhD GSR/6315/03




              Thank You        BT Costantinos, PhD
School of Graduate Studies, Department of Management and Public Policy, College of
     Management, Information and Economic Sciences, Addis Ababa University

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The developmental state the nature of statal policy and institutional reform ppp

  • 1. Managing Developmental States: Policy and Institutional Reforms in Africa An Ethiopian case BT Costantinos, PhD School of Graduate Studies, Department of Public Management and Policy, College of Management, Information and Economic Sciences, Addis Ababa University National Conference on Management for Effectiveness, Efficiency and Ethics Ethiopian Management Institute June 30-July 1, 2011
  • 2. Contents • Introduction • Research questions • The Developmental State: – Definition: tautology, redundancy or pleonasm – Ideological forces behind developmentalist dirigisme • Rise and fall of developmental states: – The Japanese Miracle and the East Asian Tigers • African Developmental States: – Analytical disconnects , good practices - wrong lessons, government and market failure, neo-patrimonialism and rent seeking • A Global Order emerging: – Self-fulfilling predicaments, rolling back the state • New public management – NPM, The Washington Consensus, The New Structural Economics, Trade and Investment Policy Priorities • Can Ethiopia nurture a developmental state • Conclusion and recommendations
  • 3. PART I Africa‟s Experiments, Prescriptions and Global Good Practices
  • 4. Research Questions • How can a developmental state emerge? What are its characteristics and functions? • Is the model recommended for all African countries? • Did the concept evolve into solid development theory so far? • Who determines public interests? How are they articulated and aggregated? • How do we ensure it can effectively guide economic transformation and development? • How can we ensure that it is accountable and that it acts in the interest of its citizens?
  • 5. Ideological forces: Developmentalist Dirigisme • Nationalism, catch up with other developed nations • The centrality of ideology: naïveté of the de-politicised quest for technocratic governance, • French dirigisme: – Commissariat général du plan – development of meritocratic technocracy: the École Nationale d'Administration , École Polytechnique • The Japanese and East Asian Miracle – The claim of developmental states as a success is contentious, but supported by the historical record. – East Asian Tigers’ place as a bulwark against communist expansion in East Asia meant that they received favourable treatment from the US – depicted as centres of self-serving „crony capitalism’
  • 6. Ideological forces: Developmentalist dirigisme • Nationalism, catch up with other developed nations • The centrality of ideology: naïveté of the de- politicised quest for technocratic governance, • French dirigisme: – Commissariat général du plan – development of meritocratic technocracy: the École Nationale d'Administration , École Polytechnique • The Japanese and East Asian Miracle – The claim of DSs as a success is contentious, but supported by the historical record. – East Asian Tigers’ place as a bulwark against communist expansion meant that it received especially favourable treatment from the US – depicted as centres of self-serving „crony capitalism’.
  • 7. Problem Statement • One remarkable feature of the discourse on the state and development in Africa is the disjuncture between an analytical tradition that insists on the impossibility of DSs in Africa and a prescriptive literature that presupposes their existence • The African state is today the most demonised social institution, vilified for its weaknesses, its over-extension, its interference with the smooth functioning of the markets, its repressive character, its dependence on foreign powers, its simultaneous ubiquity & its absence, etc. • The state, once the cornerstone of development, is now the millstone around otherwise efficient markets. • Early criticism of the state in Africa came from the neo-Marxists – Petty bourgeois state, the neo-colonial state and the dependent state. – the state become dysfunctional in terms of the larger societal issues, but also a real nuisance in la vie quotidienne of its citizens, as evidenced by
  • 8. Africa‟s track record • 1960–1972, 26 countries had growth in excess of 2%, 13 countries achieved 3.5%. 16 countries had <2 %. 10 countries negative growth • During 1973–2000, economic growth faltered. 13 countries saw growth in excess of 2%. Negative growth almost doubled to 18 nations. 22 countries recorded growth rates of less than 2%, and 16 less than 1 %. • 2000–2007, 25 countries grew in excess of 2%, 14 countries recorded negative growth rates; 14 countries recorded positive growth rates of less than 2 %, and six of them less than 1 % • 1960–2007, 16 African countries had growth rates in excess of 2 %; 11 countries recorded negative growth rates; and 26 countries recorded positive growth rates of less than 2 %, and 12 of them less than 1% • Among the major features of the African growth processes, especially those of sub-Saharan Africa, is their relatively high volatility Growth rate Year negative <2 % ≥ 2% 1960 - 1972 10 16 period 26 [13 more than 3.5%] 1973 - 2000 18 22 [16 less than 1%] 13 2000 - 2007 14 14 [6 less than 1%] 25 1960 - 2007 11 26 [12 less than 1%] 16
  • 9. Democracy, governance and development • AU commitment to strengthening governance for development through many instruments • Policy orientation is situated within a wider commitment to sustainable development, rooted in democratic governance: fundamental to development.
  • 10. The Africa experiment – so far • Planning development processes: “encouraging signs” – Development frameworks: developing countries need development “frameworks” rather than narrow “models”: – Development strategies • “Comprehensive Development Framework”; • “framework for rethinking development” or • “new structural economic framework” interdependence of social, structural, human, governance, environmental, ec onomic and financial… • 1999 WB and IMF :Poverty Reduction Strategy Papers • Specific, measurable and inclusive strategies: “shared growth in Africa” – Development plans: • UN Millennium Summit: MDGs on global partnership for
  • 11. Africa‟s Efforts … Problem Statement • In reality, state-led development model often failed to construct DSs Why?  the rise of dictatorships lacking strategic partnership with the indigenous private and business sector;  The state played multiple roles as investor, banker, trader and primary employer, rather than carefully nurturing a local entrepreneurial class;  Low savings and investment rates, flawed industrialization strategies, poor performance of the agricultural sector, low investment in research and technology;  Extreme dependence and consequent shocks,
  • 12. Asian comparative performance… • Reasons behind the Asian economic “miracle” • Large investments in physical and human capital, • A market friendly environment and appropriate macroeconomic policy frameworks • Strong institutions: efficient resource allocation and infrastructure, and an efficient school system • profitable investments: credit/ interest rate policy • State policy interventions: subsidized credits, public investments in research and technology, and development of export- marketing institutions. • Surrogate „workshops‟ for corporate America and Europe
  • 13. The case of Malaysia: • Has been compared to African countries in terms of initial conditions and growth performance – In 1960, it had a real per capita income of $2,195 in 2005 PPP dollars; by 2007, its real per capita income had reached $17,891, an average annual rate of increase over the period of 4.6 %, characterized by very low volatility (coefficient of variation of 0.8) – Structural transformation of a predominant agricultural economy to a more industrialized economy, and then a knowledge-based economy • Lesson to be drawn: – Successful economic transformation was achieved by deliberate state involvement, based as it was on a disciplined planning process – Involvement included formulation of relevant development policies, creation of institutions and provision of investment – It involved three successive “outline perspective plans” drafted under an overall “2020 Vision”.
  • 14. PART TWO Governing Development in Ethiopia: Needs and Responses
  • 15. The Developmental State 1. A DS is defined as “a state that puts development as the top priority and is able to design effective instruments to promote such a goal”. 2. The instruments should include – forging of new formal institutions, – the weaving of formal and informal networks of collaboration amongst citizens and officials and – the utilization of new opportunities for trade and profitable production” 3. A DS is thus understood as: – an interventionist state, which can identify priorities, set targets, develop strategies, coordination among various sectors and stakeholders, and establish systems for achieving short & long-term goals. – A DS can establish clear economic and social objectives, and influence the direction and pace of development.
  • 16. Concepts and Features of DSs… 1. Ideology “ Software” and agency “Hardware” : – a developmentalist ideology; – the requisite institutions, norms and standards and meritocratic civil service 2. Vision setting, leadership, capacity and ideology – Leadership can articulate DS ideology and vision – Building an elite coalition for support – Building technical capacity and popular support – Strong sense of nationalism and commitment 3. It is about building constituency and halting a rent seeking epidemic 4. Relative state autonomy in formulating and implementing policy 5. National Development Planning
  • 17. Governing development Governing development focuses on three axes: 1) Urgent need for economic diversification & structural transformation, 2) The state in structural transformation, 3) How the construction of DS might enhance and speed up the economic transformation process. Structural transformation can be seen as: • Change in sectoral composition of output (or GDP) • The sectoral pattern of labour employment • Sustained increase in real per capita incomes • Transforming agrarian to industrial economies remains a major development challenge. • Key lessons from the recent global crisis is to diversify the economy that can create jobs and wealth and enable countries to withstand external shocks
  • 18. Constructing DS in Ethiopia: • Characterization: An effective DS should have the following characteristics: – Political will and capacity to articulate and implement policies • to expand human capabilities, • enhance equity and • promote economic and social transformation. – It should have the political will and mandate , – Policies must be derived from a consultative process not manipulated by technocratic/ socio-political elite, – existence of competent and neutral bureaucracy, – Establish complementarities among social and economic policies, governance system that ensure focus, context, contents and implementation modalities
  • 19. 1. Unchecked intervention, which is beyond the The potential pitfalls level needed to correct market failure that of state intervention risks efficient resource allocation, 2. The entire state apparatus may be captured by elites or powerful special interest groups so that the course no longer reflects those goals derived from democratically organized public deliberations. 3. At a lower level, weak integrity and professionalism may lead to rent seeking, breeding waste and inefficiency. 4. Inappropriate behavior of regulatory agencies: corrupt regulators may be caught by those which are meant to be regulated, 5. Both public and private producers may also find it more profitable to invest resources in rent seeking rather than actual production, 6. Similarly, consumers who receive subsidies may also resell their allocations for gain
  • 20. Policy Recommendations 1) Enhancing the state‟s role in transformation: The role of the state in achieving rapid and sustained economic growth and development combined with deep structural transformation must be channeled through a disciplined planning approach… 2) Building African DSs: The above role is best performed by states that are both developmental and democratic: – A good constitution, the rule of law, independent judiciary, representative political institutions, effective regulatory institutions and property rights enforcement, – A competent and professional bureaucracy whose recruitment and advancement are based strictly on merit, – An agency charged with the responsibility of overall development planning and implementation – A developmentalist coalition among committed political leadership, the bureaucracy, private sector and civil society .
  • 21. Policy Recommendations 3) Ensuring the effectiveness of African DSs 4) Avoiding the pitfalls of state intervention: carrot and stick approach to rent distribution 5) Enhancing stakeholder participation – Establish democratic deliberative institutions. – Empower these institutions to promote stakeholder ownership of development, enhanced citizen oversight over government activities... – Use the market to motivating economic agents,
  • 22. Policy Recommendations – Establish and empower regulatory agencies to set and enforce product quality standards for all producers, – Establish competition policy and enforce competition law against anti-competitive behavior by public and private producers. – Empower the bureaucracy to transparently determine the extent and allocation of rents, and the terms and conditions for their allocation and elimination, – Ensure that the bureaucracy has both the autonomy and capacity to respond quickly to changing local and global situations – Forge close, interactive and synergic relations between the bureaucracy and the private sector
  • 23. Mainstreaming Policy , Strategy, Structure and Process in Developmental States Evaluation Situation Analysis Response Analysis Monitoring, Strategic The elite Coalition Information Management Policy & Institutional Sustained arrangements Implementation of Activities National and regional operational Plans Divestiture of state enterprises and decentralised management of businesses and public works Entry points: national and regional frameworks, advocacy, partnership and internal and external domains
  • 24. Acknowledgements: The 2011 PhD candidates, Dept. of Public Management and Policy , AAU and The John Hopkins University MARCH Research Team 1. Abeba Beyene PhD GSR/6318/03; 2. Alazar Amare, PhD GSR; 6313/03 3. Ayenachew Aseffa PhD GSR/6319/03; 4. Berhanu Temesgen PhD GSR/6316/03; 5. Bikila Hurissa PhD GSR/6314/03; 6. Girmaw Assemie PhD GSR/6320/03; 7. Nega Wubie PhD GSR/6312/03; 8. Sewagegne Delele PhD GSR/6321/03; 9. Tamrat Getachew PhD GSR/6317/03; 10. Yetnayet Ayele PhD GSR/6315/03 Thank You BT Costantinos, PhD School of Graduate Studies, Department of Management and Public Policy, College of Management, Information and Economic Sciences, Addis Ababa University