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Specific Questionnaire
 1. Taking into account the current situation of Romania as a country, please describe your
 strategy to achieve AIESEC Romania’s budget.

        The situation of Romania as a country has been, for a few years now, governed by an
  economical crisis. This doesn’t necessarily imply the fact that companies no longer invest in
  projects and ideas, but that they have become more selective with their investments, thus
  challenging organizations such as ours to increase the quality of our products and direct our
  attention towards the needs of the market. This can be transposed in the idea that AIESEC as an
  organization is not selling, it is doing external relations, in the sense that the companies
  are not our customers, but our partners. A partnership means a win-win collaboration that puts
  both entities in gain. Thus, the strategies that I propose for next year, strategies that ensure the
  relevancy of AIESEC in the corporate market and can ensure the sustainability of AIESEC
  Romania’s budget are:

        1. Products customized on market needs. This means implementing the processes of
  market assessment and segmentation qualitatively, in order to attract the right partners and
  create products that are relevant for the market.
                                                                      "Your most unhappy customers
                                                                are your greatest source of learning.”
                                                                                       - Bill Gates
        I would add to this quote the fact that all of our customers are the greatest source of
  learning, so a simple action step towards this strategy is involving BOA Corporate & BOA Alumni
  in the product development of the projects that we have and the ones that we are thinking of
  implementing, in order to get an external opinion and perspective of the market.

        2. Account management for current partners. How people generally perceive account
  management is only as a process of calling them on special events or sending greeting cards
  and they see delivering on promises as a different process, when in fact, delivering on promises
  is the first thing we should think about. For me personally, the word “friendship” best
  represents the idea of account management. What our partners want from us is what a friend
  would want from us: being true to our promises, honesty, involvement.
 2. Present your strategic projects for the next year with description, timeline, objectives,
 concrete activities to support their development.
 Description            Timeline        Objectives     Activities

 Romania Youth          July -          26.000         Product development
 Leadership Forum       November        Euros          Creating sales portfolio
                        2013                           Account management with current partners
                                                       Contacting former partners
Description             Timeline       Objectives     Activities

 Leaders Of              November       20.000         Product development
 Tomorrow + Youth        – May 2014     Euros          Creating sales portfolio
 to Business (open                                     Account management with current partners
 for externals)                                        Contacting former partners
 AIESEC Academy          November       5.000 Euros    Product development
                         – March                       Creating sales portfolio
                         2014                          Account management with current partners
                                                       Contacting former partners



3. What improvements do you foresee in terms of AIESEC products, market/sector focus,
pricing and delivery models? Please also mention 2 new products that you would propose for
your term with a brief description and concrete steps of implementation.

 Strategies    Bottlenecks                                     Solutions

 AIESEC        For national products, only the brand is        Alignment of national products
 Products      aligned, but the projects are completely        Products designed on country needs
               different, being difficult to sign national
               partnerships for all LCs. (Example: BRD
               investing in only 3 LCs for AIESEC Academy,
               because the rest of them do not have the
               same structure and target group).
 Market        The LCs do not know what is the suitable        Defining the market. For example, LCs
 focus         solution (HR, CSR or Employer Branding          that have multinationals present in
               Solutions) for their local market.              their market can come up with CR
                                                               products that offer CSR & Employer
                                                               Branding Solutions, while LCs that
                                                               have SME sector more developed
                                                               should focus on HR solutions.
 Pricing       There is no delimitation between project        Creating standard criteria for each LC
               partners and long-term partnerships, thus       for LGPs and for MC (NGPs)
               LCs and MC usually fall into one extreme.
 Delivery      The quality of the delivery is very different   Setting national standards for delivery
 models        from LC to LC.                                  Tracking on national projects
Product       Description                                           Steps

Romania       Customizing the AI initiative (putting together       Customizing      the      AIESEC
Youth    2    leaders     of     the    society,   companies’       International brand
Business      representatives and students in an event filled       Fixing the locations for each
              with speeches, workshops, networking spaces           event and participating LCs
              with the following topics: CSR Innovation &           Establishing the pricing policies
              Entrepreneurship) that is implemented in the          Contacting     companies        &
              whole AIESEC network, especially in Europe, we        speakers
              will develop regional Y2Bs around the big cities      National promotion of the
              of Romania, in order to reach a bigger market         events
              than just the one in Bucharest and involve LCs in     Implementation & follow-up.
              selling. Timeline: October-November 2013.
Leaders of    Customizing the current LOT conference, by            Creating the brand of the
Tomorrow      adding one day of Y2B and by opening it towards       event
              people from other NGOs in H4TF.                       Fixing the location for the
              Timeline: May 2014                                    event
                                                                    Contacting    companies     &
                                                                    speakers
                                                                    Contacting other NGOs
                                                                    National promotion of the
                                                                    event
                                                                    Implementation & follow-up.

4. Imagine you are in front of the national accounts. Please present why our current
partners should reinvest in AIESEC. Also find 3 more partners for the NGP and present
why they should invest in AIESEC.
       The benefits that AIESEC is offering to the corporate market should be the same, whether
we talk about current partners that should reinvest in our organization, or about companies such
as FORD Romania, Oracle or pwc that have the potential to become partners in the future. To any
of them, the message should be the following one:
       “In a country where after 23 years things are still moving slowly, AIESEC, together with their
partners, has brought the concept of youth leadership in Romania, a concept that has
widened the views of both youth and business sector, because what youth leadership
development refers to is the fact that AIESEC provides young people with both entrepreneurial
skills and a strong sense of mission. Across generations, AIESEC has empowered students from all
over the country to be the voice of their generation. We can say that what our organization is
developing is an attitude which is later on translated in the careers of its members, as they
become leaders of the society, of their own companies and teams that they work in. Thus, on a
long run, why AIESEC invites you to invest in the organization is because whether you are looking
for HR solutions, Employer Branding solutions, CSR solutions or Youth Engagement and
Innovation, together with AIESEC, the act of co-creation for a better society can happen.“
5. Please describe how will you collaborate with the LCs and how will you assure the
quality of the delivery that the MC and LCs are making for the national partners?

       The idea of quality of the delivery for national partners and collaboration with the LCs are
tightly connected, in the sense that the best way to ensure quality for our stakeholders, we
need to educate our members on how to deliver quality.
       In terms of preparation, the main strategies would be:
       - Implementing the Sales Education Cycle (which exists in some LCs) together with MC VP
Corporate Development, that should include Sales School (for members and VPs), sales
education integrated in national conferences (especially RockMe and SprinCo) and webinars
and skype meetings with VPs and members on specific needs.
   -      Creating an R&R system for sellers and showcasing the top performers on sales in
   front of the national plenary, to encourage members to perform at their best.
   -      Collaboration and accountability system on national projects, to make sure that they
   are aligned at LC level, that the delivery for partners is equally qualitative from all LCs and to
   easily bring national partners that the local committees can also benefit from.
   -      Creating national standards for partners, to ensure the quality of the sales and account
   management process in the entire country.
       Since I entered AIESEC, I’ve been through these things, I recommend them and I see them
as the main strategies that need to be implemented in order to develop the sales culture and
bring higher results.

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6. Specific Questionnaire Cosmin Sandu

  • 1. Specific Questionnaire 1. Taking into account the current situation of Romania as a country, please describe your strategy to achieve AIESEC Romania’s budget. The situation of Romania as a country has been, for a few years now, governed by an economical crisis. This doesn’t necessarily imply the fact that companies no longer invest in projects and ideas, but that they have become more selective with their investments, thus challenging organizations such as ours to increase the quality of our products and direct our attention towards the needs of the market. This can be transposed in the idea that AIESEC as an organization is not selling, it is doing external relations, in the sense that the companies are not our customers, but our partners. A partnership means a win-win collaboration that puts both entities in gain. Thus, the strategies that I propose for next year, strategies that ensure the relevancy of AIESEC in the corporate market and can ensure the sustainability of AIESEC Romania’s budget are: 1. Products customized on market needs. This means implementing the processes of market assessment and segmentation qualitatively, in order to attract the right partners and create products that are relevant for the market. "Your most unhappy customers are your greatest source of learning.” - Bill Gates I would add to this quote the fact that all of our customers are the greatest source of learning, so a simple action step towards this strategy is involving BOA Corporate & BOA Alumni in the product development of the projects that we have and the ones that we are thinking of implementing, in order to get an external opinion and perspective of the market. 2. Account management for current partners. How people generally perceive account management is only as a process of calling them on special events or sending greeting cards and they see delivering on promises as a different process, when in fact, delivering on promises is the first thing we should think about. For me personally, the word “friendship” best represents the idea of account management. What our partners want from us is what a friend would want from us: being true to our promises, honesty, involvement. 2. Present your strategic projects for the next year with description, timeline, objectives, concrete activities to support their development. Description Timeline Objectives Activities Romania Youth July - 26.000 Product development Leadership Forum November Euros Creating sales portfolio 2013 Account management with current partners Contacting former partners
  • 2. Description Timeline Objectives Activities Leaders Of November 20.000 Product development Tomorrow + Youth – May 2014 Euros Creating sales portfolio to Business (open Account management with current partners for externals) Contacting former partners AIESEC Academy November 5.000 Euros Product development – March Creating sales portfolio 2014 Account management with current partners Contacting former partners 3. What improvements do you foresee in terms of AIESEC products, market/sector focus, pricing and delivery models? Please also mention 2 new products that you would propose for your term with a brief description and concrete steps of implementation. Strategies Bottlenecks Solutions AIESEC For national products, only the brand is Alignment of national products Products aligned, but the projects are completely Products designed on country needs different, being difficult to sign national partnerships for all LCs. (Example: BRD investing in only 3 LCs for AIESEC Academy, because the rest of them do not have the same structure and target group). Market The LCs do not know what is the suitable Defining the market. For example, LCs focus solution (HR, CSR or Employer Branding that have multinationals present in Solutions) for their local market. their market can come up with CR products that offer CSR & Employer Branding Solutions, while LCs that have SME sector more developed should focus on HR solutions. Pricing There is no delimitation between project Creating standard criteria for each LC partners and long-term partnerships, thus for LGPs and for MC (NGPs) LCs and MC usually fall into one extreme. Delivery The quality of the delivery is very different Setting national standards for delivery models from LC to LC. Tracking on national projects
  • 3. Product Description Steps Romania Customizing the AI initiative (putting together Customizing the AIESEC Youth 2 leaders of the society, companies’ International brand Business representatives and students in an event filled Fixing the locations for each with speeches, workshops, networking spaces event and participating LCs with the following topics: CSR Innovation & Establishing the pricing policies Entrepreneurship) that is implemented in the Contacting companies & whole AIESEC network, especially in Europe, we speakers will develop regional Y2Bs around the big cities National promotion of the of Romania, in order to reach a bigger market events than just the one in Bucharest and involve LCs in Implementation & follow-up. selling. Timeline: October-November 2013. Leaders of Customizing the current LOT conference, by Creating the brand of the Tomorrow adding one day of Y2B and by opening it towards event people from other NGOs in H4TF. Fixing the location for the Timeline: May 2014 event Contacting companies & speakers Contacting other NGOs National promotion of the event Implementation & follow-up. 4. Imagine you are in front of the national accounts. Please present why our current partners should reinvest in AIESEC. Also find 3 more partners for the NGP and present why they should invest in AIESEC. The benefits that AIESEC is offering to the corporate market should be the same, whether we talk about current partners that should reinvest in our organization, or about companies such as FORD Romania, Oracle or pwc that have the potential to become partners in the future. To any of them, the message should be the following one: “In a country where after 23 years things are still moving slowly, AIESEC, together with their partners, has brought the concept of youth leadership in Romania, a concept that has widened the views of both youth and business sector, because what youth leadership development refers to is the fact that AIESEC provides young people with both entrepreneurial skills and a strong sense of mission. Across generations, AIESEC has empowered students from all over the country to be the voice of their generation. We can say that what our organization is developing is an attitude which is later on translated in the careers of its members, as they become leaders of the society, of their own companies and teams that they work in. Thus, on a long run, why AIESEC invites you to invest in the organization is because whether you are looking for HR solutions, Employer Branding solutions, CSR solutions or Youth Engagement and Innovation, together with AIESEC, the act of co-creation for a better society can happen.“
  • 4. 5. Please describe how will you collaborate with the LCs and how will you assure the quality of the delivery that the MC and LCs are making for the national partners? The idea of quality of the delivery for national partners and collaboration with the LCs are tightly connected, in the sense that the best way to ensure quality for our stakeholders, we need to educate our members on how to deliver quality. In terms of preparation, the main strategies would be: - Implementing the Sales Education Cycle (which exists in some LCs) together with MC VP Corporate Development, that should include Sales School (for members and VPs), sales education integrated in national conferences (especially RockMe and SprinCo) and webinars and skype meetings with VPs and members on specific needs. - Creating an R&R system for sellers and showcasing the top performers on sales in front of the national plenary, to encourage members to perform at their best. - Collaboration and accountability system on national projects, to make sure that they are aligned at LC level, that the delivery for partners is equally qualitative from all LCs and to easily bring national partners that the local committees can also benefit from. - Creating national standards for partners, to ensure the quality of the sales and account management process in the entire country. Since I entered AIESEC, I’ve been through these things, I recommend them and I see them as the main strategies that need to be implemented in order to develop the sales culture and bring higher results.